Car Repairs And Tires At 17305 27th Avenue Ne From Your Marysville Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 17305 27th Avenue Ne? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

17305 27th Avenue Ne
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Store #352043 Managed by Anthony Riley

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect fluid levels, wipers, the battery, and more. Plus, we're dedicated to providing the best auto repair possible all at reasonable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (360) 386-7078.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.1 of 5) - 51 Reviews
5/ 5stars
by  
on September 19, 2018
The Service Tech was amazing and went out of his way to take care of me and my needs. I noted the store was very clean and organized. The Tech kept me informed of the progress and my car was done in the time they told me.
5/ 5stars
by  
on September 15, 2018
Great service, fast and reliable.
5/ 5stars
by  
on August 8, 2018
My husband and I love this place! They have always treated us with nothing but kindness and respect! I went to another place years ago, and since I'm a woman who knows little about cars, I was immediately told about all of these add-ons that my vehicle "needed", talked down to, etc. We found this place after that other visit, and felt nothing but the opposite!! They've exceeded our expectations! We've been taking our cars here for different services for over 3 years now, despite moving to Lake Stevens, and don't plan on changing any time soon!
5/ 5stars
by  
on August 1, 2018
Went in for an oil change the man at the service counter was very quick to get my information and get my car in. Your team is very knowledgeable and professional in servicing your customers
5/ 5stars
by  
on July 14, 2018
Friendly staff, competent mechanics, fair pricing, and standing behind their work helped me make my decision to have my car's air condition system repaired here. I'm pleased with the work performed on my car.
5/ 5stars
by  
on June 23, 2018
I will keep coming here. I do have a practical suggestion, however. I had brought this same vehicle in for a tune-up, "once over", tire rotation, etc. However, no one offered to me the choice of inspecting the gaskets (at an additional charge) as this is a used vehicle with 118k on it. I ended up having to bring it back about a week later as I smelled hot vapor coming from the engine - if it had been a one time drip from replacement fluids it should have stopped but discovered leaks from 2 gaskets when I came back in. I am on limited income and to take an almost $900 hit in 2 weeks unexpectedly was hard. When a vehicle is brought in for other service, it would not be hard to put, say, a piece of cardboard down under the engine to check for leaks while the other work is being done. I live a fair distance away and I will always bring my vehicles to you but it would have saved gas and money had I been given a "heads up" on the leaks and given the choice to pay for immediate repair or delay (if safe) a bit so I could make sure I had the $$ I needed for it. Thanks. This shop and the staff are awesome.
5/ 5stars
by  
on May 26, 2018
I came in with a under plate on our truck needing to be stabilized, where the bolts had failed. All staff were super helpful and in a speedy time they got me back on my way home north. Also after all that they just called it “courtesy check” and no charge. That’s the kind of top notch customer service that I seek and thank you again.
5/ 5stars
by  
on May 21, 2018
The customer service is phenomenal! It is what has me coming back every time! They are kind, professional, informational, and quick to get the job done. I recommend this Firestone to everyone. They make you feel like a VIP every time!
5/ 5stars
by  
on March 13, 2018
Although it was my first visit and it was just being gone over to see what would need to be done and the priorities, I was made to feel like I had been going to a trusted friend for years. No high pressure, they listened, they offered options for payment (although I really steer clear of credit cards), and were concerned and advised me to baby the car until I decided or could afford the work. I told them I would probably junk the car - too much for the car's worth but I will definitely be back when I have another vehicle for both an initial inspection and any repairs and maintenance in the future. The recommendation to come in the first place (I live a fair distance away) came from one of my brothers who lives in Minnesota - they have taken all of their vehicles to Firestone (Eden Prairie area) for over 30 years.
5/ 5stars
by  
on December 3, 2017
5/ 5stars
by  
on September 30, 2017
The Smokey Point Firestone is awesome. Tony and his crew met and exceeded all of my expectations. They are friendly knowledgeable and just great people. I will continue to make the 40 mile trip to get the best automotive experience I have ever had. Go see Tony and his crew, they will take care of you.
5/ 5stars
by  
on July 4, 2017
The team got me in early for my appointment. While performing the oil change a nail was found in one tire and they were able to repair the tire at no charge. The tires were purchased from Firestone.
5/ 5stars
by  
on May 7, 2017
Great service and got alignment, oil change and new windshields cheaper then the other places I research, thank you so much definitely coming back again ?
4/ 5stars
on February 13, 2017
5/ 5stars
by  
on January 16, 2017
Extremely fast and friendly service. Was unable to knock-out the infamous honey-do list in record time. This of course allowed for more football time
5/ 5stars
by  
on November 23, 2016
Absolutely the BEST auto service around! They have always gone out of their way to provide outstanding service, always greater than expectations.
5/ 5stars
by  
on October 24, 2016
I am extremely impressed with their work, their honesty and what they charge for things I've had done there. I will NEVER take my vehicle anywhere else again! I think their honesty and truly caring about their customers is the absolute best there is. Thank you!
5/ 5stars
by  
on September 14, 2016
Awesome the guys were great all around . FromAlex in sales to Ashton in the service bay
5/ 5stars
by  
on July 26, 2016
The staff was awesome. They don't make woman feel dumb . Very respectful. Had me in and out in timely manner.
1/ 5stars
by  
on July 11, 2016
I already filled out a survey and really don't have time to this again. Long story short, extremely poor communication and customer service, started with a gentalmen who couldn't my appointment I told I only wanted the onetime alignment and he charges me for the 1 year, then he gives me off to a young lady that has no idea what she's talking about, she calls me up to the counter and informs me I have a defective tire and it needs to be changed out for a new one. So I look around and ask her if you sale or have tires like the ones currently on my truck? she tells me no but then shows me some SUV tire? I tell I'm not going to put those on my truck! Then I ask if there's any of services they could do or is it better to wait? She says wait. Ok, sounds good, I sit down and wait for an hour and then I'm given a bill for what they did? I ask what is this? I'm inform my bill. I thought we agreed I should wait? I thought you said go ahead? What? So I go over to the place I got the tires, they check all 4 tires and checked them again and nothing, they couldn't even understand what Firestone was talking about on the paperwork and they informed me I did need my tires rotated. What they just were? Nope,they paint on the tire lugs that lets them know if they move. Anyhow they fixed the problem for free and fast! So, I will never return to Firestone tire center again, nor will probably anyone in my command at the Everett Naval Base, and many have already had problem with the same Firestonc, what even better one guy showed me the Yelp review and it's a joke, it looks as if friends and family helped the employees that worked there and had them pretty much say the same thing. So I done, and I'm just let the B.B.B. take are of it.
5/ 5stars
by  
on June 15, 2016
5/ 5stars
by  
on May 23, 2016
1/ 5stars
by  
on May 17, 2016
These guys don't know what they are doing and are over priced by far!
5/ 5stars
by  
on December 11, 2015
They delivered what they promised with no surprises. The service was great and I didn't have to wipe grease off my steering wheel.
5/ 5stars
by  
on November 25, 2015
Had 4 tires dismounted and new ones mounted and balance and was out if there in the time they said -and was a good honest price to go with the service, will be back again
5/ 5stars
by  
on November 21, 2015
I brought my Ford Edge in for brake service and would like to let the store manager know how impressed I am with Brian. His honesty and quick service really impressed me and I will definitely be a repeat customer. Thank You, Rich
5/ 5stars
by  
on November 17, 2015
I love taking my care to firestone. They seem to always make time to squeeze my car in and are very helpful when i have a question.
4/ 5stars
by  
on November 17, 2015
I have been helped on a few occassions by Service Advisor Jerry. He is friendly, explains everything well and knows his stuff.
1/ 5stars
by  
on November 5, 2015
First visit.. driving the car away.. She drove horrible.. Second visit, less than a month later.. charged for diagnostics again.. Not identifying what is wrong with my car.. A respected Marysville mechanic has.. Each service hundreds of dollars more than my new car doctor.. Got my car out of this Firestone shop for good.. I would never go back again.. I do not trust their work, or ability to do care for their customers.
5/ 5stars
by  
on October 21, 2015
I had new tires put on and everyone was so helpful
5/ 5stars
by  
on October 9, 2015
I have had new tire installed on both my wife's car and my vehicle in the last three months and in both cases the staff has been very professional, very friendly, and quick to get the work done. Very happy with Firestone
5/ 5stars
by  
on September 19, 2015
Needed oil change/tire rotation before embarking on 2000+mi trip. Gerry got me in a day earlier than expected, and I dropped vehicle off an hour earlier than appointed time. To my pleasant surprise, Melissa called me 45 min later to inform me work was completed. What I assumed would take up most of an afternoon was completed to my satisfaction, with time to treat my grandchildren to lunch.
1/ 5stars
by  
on July 15, 2015
first off had 4 brand new tires put on, and which one, I picked up my car they had Gray handprints and fingerprints all over. They could have taken the time to just quickly brush that off. Secondly they replaced a switch in my passenger window and the switch panel on that side was not replaced & i found it under the seat. Third the switch was not put back so you can't even put the window up and down at all now unless I do it from the driver. fourth they busted out the screw in the door panel.
5/ 5stars
by  
on May 13, 2015
Services were recommended but the technicians where not pushy.
5/ 5stars
by  
on May 8, 2015
I had heard from a friend about reasonable pricing and close to home too, I just went in for a oil change and they suggested a tire because my tire was bad. I knew it, but couldn't afford to buy a new one, but with the great pricing I could. It was a strech for my budget but i did get the new tire, and if things don't change I will keep comming back thanks for the peace of mind. 1992 toyota Yea
2/ 5stars
by  
on March 1, 2015
Incomplete work and charges for engine inspection that wasn't done.
1/ 5stars
on February 28, 2015
Had my car for a whole week & told me they'd have it done in a day or two. Also the the girl who worked there knew nothing about what she was talking about. I had to tell them what to do. Also the general manager laughed in someones face because he was having a issue with the service they gave them.
5/ 5stars
by  
on February 28, 2015
My high milage vehicle required routine maintenance and minor repair. They have been the provider of my maintenace and I have reached 208000 miles thanks to them. I now use high milage synthetic oil and had a minor repair completed with same day service. Better than dealer service and at a better price. Discounts available. Try them and you will love them!
1/ 5stars
by  
on February 27, 2015
i went for an oil change. they gave me a list repairs for over $1000.00. took car to my mechanic and he said i needed none of those repairs. plus he did not do a complete lube job. needless to say i will not be back.
4/ 5stars
by  
on February 26, 2015
This was a good experience. I had to work with the representative over the phone but he was was knowledgeable and thorough. Even though I am happy with the service I was unaware that I was paying extra for the tire protection and the rep didn't make it clear that it was an extra charge. I thought the protection was included in the price of the tires. I didn't realize this until my wife gave me the receipt.
5/ 5stars
by  
on February 26, 2015
I have used Firestone for brakes, tires, oil changes, etc. They have consistently provided great service and good value.
4/ 5stars
by  
on February 3, 2015
went in for an oil change. got amazing care. was told that they would try to find new part but never followed up.
5/ 5stars
by  
on February 3, 2015
They got me in and out fast with what I needed, am happy with the experience
5/ 5stars
by  
on February 3, 2015
Always professional and accurate with times. I like that they never try to sell me extra but instead make me aware of situations. Thank you.
5/ 5stars
by  
on February 2, 2015
At this point I drive out of my way from Everett to get to this place. Its well worth the drive. They've always taken very good care of me and my vehicles and I never feel like they try to up sell anything. Awesome group up there!
1/ 5stars
by  
on February 2, 2015
After left, this time oil on fender of car, and steering wheel. Tightened oil covered filter. last time was told needed a $600+ repair (oil pan gasket, AND I had them double check it. They said yes need it, again.Got a 2nd opinion. It WAS ONLY the oil cinder unit, $80.
5/ 5stars
by  
on January 26, 2015
Took our 2002 Ford Escape in to have the wheels aligned. We had purchased a Firestone lifetime allignment in Texas. It could not have been easier. I was expecting to get hit up for a boatload of additional services but that did not happen. The people were courteous and performed the allignment in less than a half hour. Even though there was no revenue to their store we were treated with professionalism and courtesy. I would have no reservations about using this store in the future.
1/ 5stars
by  
on January 25, 2015
Last year I did my research and bought my tires through them. I also bought the lifetime tire alignment. The only reason I decided to go with them was because I had a coupon for the lifetime alignment which was about $79-$99 for the whole lifetime so I was pumped!! I went back to get my oil changed and a tire alignment a few months ago and they completely denied the whole transaction saying I just bought one alignment not the lifetime! I was furious but I didn't have a copy of my receipt from a year ago so I just had to swallow the pill and never return or provide them customers.
1/ 5stars
by  
on January 24, 2015
I went into this location to have my oil changed, and to have my engine checked because it was overheating. Firestone charged me nearly a thousand dollars replaced my fan, and told me the problem was fixed. The same day I picked it up I noticed the problem was still not fixed. I called them and had dropped it off with them for a few days, during which they worked on it a bit longer. They then assured me it was now fixed. I picked it up AGAIN, and not only was the problem still not fixed, they had managed to disable my interior blow from working. This was during the winter, so my interior defrosters no longer worked. I called them again, they took another look at it, and claimed they didn't have the wiring diagrams and sent me to the dealership. The dealership was able to fix the problem the first time, and also told me that the blowers werent working because someone moved around some fuses. Firestone denied ever being in the fuse box and refused to pay for any of the work, despite the money I had used towards them. It cost me another $700 that I wouldn't have had to spend if I just went straight to the dealership, and after a lot of arguing firestone finally paid for half of my diagnostic for the internal fan issue, when in fact they should have paid for the whole thing. This whole ordeal has been ridiculous and I will not be using or recommending firestone ever again.
4/ 5stars
by  
on January 24, 2015
I went yesterday and they were so nice to get me in right away
5/ 5stars
by  
on January 22, 2015
Relaxed environment, professionalism and good pricing.

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