Firestone Complete Auto Care: Your Source For Tires And Repairs At 10624 Se 240th St In Kent

Come in to your nearest Firestone Complete Auto Care at 10624 Se 240th St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

10624 Se 240th St
Get DirectionsHours + Information
Sun8a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #28800 Managed by Randy Cowett

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll check oil level, wipers, the battery, and more. Plus, we're dedicated to giving you the best service possible, at affordable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or plan your appointment online or by calling (253) 236-7080.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 38 Reviews
5/ 5stars
by  
on July 16, 2018
Randy was a great help.
5/ 5stars
by  
on June 30, 2018
Mr. Randy's customer service is really good. I don't know much about cars, and my English is also not good. He explained and even showed me what I had to to with tools available in car if I got a flat tire at home or on road. I'm thankful to him for his kindness. Highly recommend Firestone on 240th St in Kent.
5/ 5stars
by  
on April 27, 2018
We stopped in with a damaged tire and was treated with the same high courtesy, concern and clear communication we've experienced when we've come in for major work or purchases. Our problem was handled quickly and professionally, and with attention to detail. I felt like our simple tire problem was important to them. Thanks Firestone!
5/ 5stars
by  
on April 9, 2018
The staff here are polite, welcoming, friendly, and honest. They won't do services I don't really need, even if I asked for them; and they won't push or recommend things I don't need, either. I'm glad they're there for us!
5/ 5stars
by  
on March 25, 2018
5/ 5stars
by  
on March 16, 2018
Randu2 helped me out so much. He was very nice, understanding, and informative. I will definitely be going back for anything my car may need in the future
5/ 5stars
on January 16, 2018
5/ 5stars
by  
on November 27, 2017
Upon arrival you receive a greeting from sales person which is important to customers and make them feel comfortable. Then the note writing for any issues customer have with his car. The invitation to take customer to repair floor and show what is causing the issue customer had coming for. I would like Firestone to have selection of tea not just coffee. Thank you
4/ 5stars
by  
on August 6, 2017
The staff was courteous and patient with me. They answered all questions and I was comfortable in the waiting area. That's clearly all I would expect from any shop.
5/ 5stars
by  
on July 24, 2017
Randy, the manager, and his crew did a great job of handling an auto inspection for us this past weekend. We live 250 miles away from his location. He was a great communicator all through the process. He and is technician were very thorough and provided us with helpful information as we considered the purchase of the vehicle. If I lived in Kent, I would exclusively patronize this auto care center.
5/ 5stars
by  
on March 4, 2017
5/ 5stars
by  
on February 10, 2017
Randy and Andrew are awesome!! Stop on by and see for yourself the great customer service they provide!
5/ 5stars
by  
on November 12, 2016
You guys doing your job really well keep it up and I wish I can recommend you to all my friends thanks
5/ 5stars
by  
on September 12, 2016
Excellent, prompt, professional, and explained repair details and options.
5/ 5stars
by  
on July 10, 2016
They have a very good customer service and helped me a lot with their advice.
2/ 5stars
by  
on March 16, 2016
firestone did not complete the problem the first time after paying $601, so I went back and they charged me $400 more to get it right the second time. Bad business and rip off.
5/ 5stars
by  
on November 28, 2015
Randy was a great help with getting my new tires picked out and getting my expedition a frontend alignments couldn't ask for anything more out of Kent Firestone team
4/ 5stars
by  
on November 27, 2015
It took longer than expected but the service was very friendly and the price was even lower than I thought.
5/ 5stars
by  
on October 12, 2015
Every other location could not fix my problem, but this place fixed it fast and did it right the first time.
4/ 5stars
by  
on September 14, 2015
My visit was good and they informed me of the things they found with my vehicle.
5/ 5stars
by  
on August 7, 2015
Used their services yesterday. Very fast and courteous service
3/ 5stars
by  
on August 6, 2015
I kept two of my tires and they charged me for the recycling of 4. I called them right after getting home they said they will fix it and it wouldn't be on the bill..it was my total was 591.03 I could have used the 14$ off
5/ 5stars
by  
on June 26, 2015
We have serviced our cars here for the past few years. We recently took our SUV for a squealing noise it was making and for an oil change. We were told the noise was due to loose belts. When we picked up the car we were pleasantly surprised there was no charge for the tightening of the belts. We just had to pay for the oil change. We have always received great service here!
5/ 5stars
by  
on April 29, 2015
Friendly staff, free coffee, magazines in waiting room, and very good price for a usual oil change.
5/ 5stars
by  
on April 28, 2015
I have used this Firestone for years and they have never done wrong by me. Randy is upfront and very professional and I appreciate that. Hard to find quality people these days. But everyone I have had the pleasure of dealing with at this Kent location has been amazing!!! I will never go anywhere else!!!
2/ 5stars
by  
on February 27, 2015
I had my van there and paid for an inspection at the higher rate due to problems with my van not starting all the time. I had my van there for several hours and when I arrived there at 6:15 PM, I was told they couldn't find a problem, but I still had to pay. The problem with it not starting and also my battery kept draining, continued. So I had my friend's mechanic look at it and it was the starter. He replaced my starter and I haven't had any problems since. This is not the only problem I have had there. I think its a waste of money.
5/ 5stars
by  
on February 27, 2015
I know that I can trust the mechanics at Firestone to take care of my care.
5/ 5stars
by  
on February 6, 2015
my daughter primarily has been using this location but I have it billed to my card. She has always been satisfied with the work and care.
5/ 5stars
by  
on January 30, 2015
Kent for a oil change on 12/31/14 and purchased a set of tires on 11/06/2014 at the Kent Store.
1/ 5stars
by  
on January 29, 2015
Although the employees were upbeat and positive, there was no communication amongst them. My car still has a Service Engine Soon light that has not cleared, a low coolant light with no explanation and overall seems to be running rougher after they replaced the EGR. And the EGR/1st Cylinder Codes continue to trip. At one time they said they were busy having a tire sale and couldn't get to my car that day. On last pickup, there was a HORRIBLE smell in the interior with no explanation. I also discovered the spare wheel well full of water as if they left the trunk open, or left it unsecured overnight and someone got into it. Unfortunately, since these "repairs" are under warranty I will continue to have to deal with them.
1/ 5stars
by  
on January 27, 2015
Bad Diagnostic that was Truly the Wrong Diagnostic; Get 2nd Opinion or Stay Away! I took my van for them to check the cause of my engine noise and they said that I needed new engine and I took it to the Dealership and they said that I don’t need a new engine and they repaired what was causing the engine noise. I am glad I didn’t listen to Firestone!
5/ 5stars
by  
on January 25, 2015
Firestone in Kent has excellent customer service, consistently! I've been bringing all my cars here for service for a few years and I'm always happy with the outcome. Yesterday brought a flat and since I bought my tires there it was taken care of, very convenient! Thanks for the great service!
5/ 5stars
by  
on January 25, 2015
Have gone here for years. Come back because I can leave my cars for service and trust teh work will be done right and on time.
4/ 5stars
by  
on January 23, 2015
We have been customers of this Firestone (off an on, depending on the managers) for approx. the last 20 years, and we have got to say that the current manager Randy has been the best. He brings a feeling that he really cares about you, and not just the upsell of the week!
5/ 5stars
by  
on January 23, 2015
I have been using them for several years and am very happy. Randy the manager makes sure I'm well taken care of. I never worry when I have my car serviced there, I know things will be done right. I'll be needing tires this spring and will most certainly buy them from him. I have been having my oil changed as my vehicle is new,but over the years have purchased tires, tran serviced, alignment and most of the services you supply and have always been happy.
5/ 5stars
by  
on January 23, 2015
I had a tire emergency and Randy was able to get me in and out! It turns out that I had warranty on my tire so the fix was at no charge.
1/ 5stars
by  
on January 22, 2015
I'm not one to complain much but this location was the worse I've ever been to. They lost my locking nut to my rims. I had to go buy a new one and they reimbursed me for it. All 4 tires were supposed to be done early am, but I went to pick it up at the specified time and they hadn't even started on them. Then they also put indentations on 3 of the 4 rims from using the machine. I will not return to this location and instead go to my normal Federal Way one.
5/ 5stars
by  
on January 22, 2015
My frist stop was the Coveington Firestone Where I was told That firestone dose not make a winter tire that can be studed and after telling them I know they do he found them in spokan and he told me it would be 4 days to get them he had the Bizacks on stock for 2 the amount of $ so I Left. It was snowing pertty bad so I went to the Firestone in kent were I meet Randy While Randy did try to sell me the Bizack I told him that I really wanted the Firestone winter with studs and he found them at a seattle Firestone and hade them to me in 2 Hrs and he put the studs in him self this is what i call listen to the custermer way to go Randy do to this I will now drive to kent and tell all of my co workes to go to Randy not Coveingon and I work for a co that has over 30.000 workes that should send that Coveington Firestone a big message

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