Firestone Complete Auto Care: Your Source For Tires And Repairs At 6748 Lake Harbour Dr In Midlothian

Come in to your nearest Firestone Complete Auto Care at 6748 Lake Harbour Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

6748 Lake Harbour Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #29408 Managed by Jonathan Pruett

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates will give your car a free courtesy check. We'll inspect oil level, air filters, the battery, and more. Additionally, we're devoted to delivering the best quality service possible, all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (4.7 of 5) - 51 Reviews
    5/ 5stars
    by  
    on August 12, 2018
    Awesome people - Sara and Chris are the best. Honest and worked hard to find the right tires at the right price for me!! Thank you!!
    5/ 5stars
    on May 22, 2018
    5/ 5stars
    on May 22, 2018
    5/ 5stars
    by  
    on May 9, 2018
    The crew at this location always takes great care of our family's vehicles and has for years. The most recent experience was especially awesome, given that we came in there to replace a tire with a nail in it having been told at the car dealership the tire could not be patched. Turns out, Firestone was able to repair the tire saving us a lot of money and proving, once again, why we trust them so much with our automobiles. Thank you Lake Harbour Firestone!!
    5/ 5stars
    by  
    on April 19, 2018
    I was so relieved to receive the same high quality of service from the Firestone staff since there is a new management team! And my brand new Firestones are like riding on air! THANKS GUYS!!!!
    2/ 5stars
    by  
    on March 4, 2018
    I dropped my car off before work 730 am and when I had asked it be ready when I got off at 430 It was still just sitting there. Very upset!!
    5/ 5stars
    by  
    on August 24, 2017
    They only place I will take my autos; I have been a loyal customer since they opened in 1999; great service and technicians who really care for our autos.
    5/ 5stars
    on August 14, 2017
    5/ 5stars
    by  
    on June 6, 2017
    5/ 5stars
    by  
    on April 23, 2017
    Sales and service was well above expectations. Staff was professional and friendly.
    5/ 5stars
    by  
    on February 23, 2017
    Good service
    5/ 5stars
    by  
    on January 31, 2017
    The technicians found a couple of items that could've turned into a breakdown at the wrong time. This was on a routine oil change visit without any concerns on our part. It's nice to know they're checking everything out even when we don't ask for a specific service.
    5/ 5stars
    by  
    on October 21, 2016
    Very good experience, the Firestone staff are courteous, knowledgeable, and skillful in their trade. The Firestone staff are respectful and trustworthy.
    5/ 5stars
    by  
    on August 7, 2016
    They really looked out for me and are very friendly!
    5/ 5stars
    by  
    on July 2, 2016
    I use this Firestone location for all of my personal and business vehicle repairs. Daniel always makes sure that I am waited on promptly and the repairs are done quickly and correct. On 2 occasions I have had early morning problems with my business vehicle that required immediate attention and Daniel made sure that my business vehicle was repaired promptly and got me on my way quickly so I was able to provide my customers the same great service that this Firestone location provides me.
    5/ 5stars
    by  
    on November 23, 2015
    While I was there I decided to ask if they would install four OEM mud guards on another car plus another service not normally considered what a "tire place" would do. I found Firestone to be accommodating, the outcomes were great, and the price was very reasonable.
    5/ 5stars
    by  
    on October 28, 2015
    I have been using Firestone as my primary service center for my 2003 Mazda pickup for almost 10 years while living in Georgia and Virginia. Great products and great service have ensured one happy customer!
    4/ 5stars
    by  
    on October 23, 2015
    Staff there was friendly. Even suggested coupons I could use
    5/ 5stars
    by  
    on October 20, 2015
    Thanks for the care taken with repairing my tire and getting me back on the road.
    5/ 5stars
    by  
    on October 8, 2015
    Second time here and it was great service again I am so happy I found you guys!
    5/ 5stars
    by  
    on October 5, 2015
    I always get treated extremely well and the service is good too.
    5/ 5stars
    by  
    on September 26, 2015
    I am never disappointed with the quality of work at this location. Staff is professional and friendly. They take time to explain and discuss your repairs and any recommendations. I don't hesitate to make an appointment when needed, and it's convienant all of my past visits are in their computer system.
    5/ 5stars
    by  
    on September 9, 2015
    I have used this location for years with all of my families vehicles and everyone there is very attentive and helpful.
    5/ 5stars
    by  
    on September 4, 2015
    I had blown my tire out and they took my car in and I was out within 30-40 minutes!
    5/ 5stars
    by  
    on August 6, 2015
    Daniel and his team always first class and put my needs first
    5/ 5stars
    by  
    on August 6, 2015
    Great and prompt service. Very happy with Firestone!!!
    5/ 5stars
    by  
    on August 2, 2015
    I have always used Firestone and never ever had a problem. I wouldd always recommend Firestone to my family and friends.
    5/ 5stars
    by  
    on July 15, 2015
    A good place to do business. Trust worthy people. This seems to be consistent since this store opened, even with the normal change in staff.
    5/ 5stars
    by  
    on June 27, 2015
    I had my car inspected & oil changed last week. My car needed two tires which were installed...I was notified before this was done. They are always willing to let me have Mike Payne (tech) to do any work/inspection on my car. Quite honestly, if he was''t there, I am not sure I would feel comfortable there or anywhere else for that matter. BTW...I am eligible for free oil changes and inspections for as long as I own the car but choose to have it serviced by Firestone!
    5/ 5stars
    by  
    on June 23, 2015
    They took time to explain my options and keep me calm -- I was in panic mode because I was on a long road-trip when I had an unexpected tire problem (with a tire size that was hard to replace). They took care of me in short order. More importantly, they were patient, courteous, and demonstrated that customer-service is not dead -- at least not in Richmond, Virginia.
    5/ 5stars
    by  
    on June 18, 2015
    Very courteous and know what they are doing. Offered me a much better discount than I expected, took me by surprise actually. Trustworthy and punctual!! I finally found a great shop!!
    5/ 5stars
    by  
    on June 10, 2015
    I took my car in for an oil change and a state inspection. The car was delivered as promised and the staff was courteous and professional. No problems here.
    4/ 5stars
    by  
    on May 30, 2015
    The staff is always friendly and remembers me from previous visits. Their work is outstanding and they never leave a mess in my car.
    5/ 5stars
    by  
    on May 29, 2015
    I can always trust Firestone to do with an excellent job taking care of my vehicles
    5/ 5stars
    by  
    on May 27, 2015
    Samantha is great. She gave me a coupon for the inspection and some recommendations for other services without being pushy. Work was done quickly and professionally.
    2/ 5stars
    by  
    on May 8, 2015
    Went in for scheduled oil change and tire rotation. After rotating the tires, the tech called for me and informed me that he couldn't get the plastic covers for the locking lugs back on two of the wheels. Instead of coming up with a solution (they were on and tight when I came in), I was just told that I should consider having the locking lugs removed and normal lugs installed. A service manager told me that he had never seen the locking lugs on as late a model Dodge truck, however I've had my tires rotated there on several occasions without a problem (the lugs came when I bought the truck new). Not a huge deal, just an inconvenience I wasn't planning on. Coupled with the feeling that I was being talked down to concerning why I had the lugs in the first place and the $50 I paid for the service, it made for a disappointing experience.
    5/ 5stars
    by  
    on April 27, 2015
    I feel like I should know the service writers name but he did great job. Line of people out the door and didn't even flinch. Joking the whole time w customers. Got my car done @ acceptable timing especially considering I did not have an appointment
    5/ 5stars
    by  
    on April 19, 2015
    On my last visit, I needed my headlights replaced. They had me done and out the door in about an hour. They're always very courteous and accommodating. I'd definitely recommend they're service to family and friends.
    5/ 5stars
    by  
    on April 18, 2015
    I have been with this location since moving to the Midlothian area 3 years ago. The team is fantastic. I have referred friends and family and will continue to do so. My last visit was a week ago and it was like seeing family again. I schedule all of my oil changes and any other work needed. The staff is always friendly and very knowledgeable.
    5/ 5stars
    by  
    on March 19, 2015
    Whenever we enter the store we are treated like valued customers. Some staff know us by name. There is a bond of trust - which is essential when one is dealing with automotive maintenance, oil changes, and tire purchases. THANKS!
    4/ 5stars
    by  
    on February 27, 2015
    I was pleasantly surprise that Firestone actually save me money. I paid about 10 dollars less than expected. This needs to be an ongoing thing. Usually I pay more than expected after all is said and done.
    5/ 5stars
    by  
    on February 27, 2015
    I went to Firestone in a pickle because I work out of state in GA but have my permanent address in VA. I needed an inspection in a hurry because I had to travel back to GA that day. The staff was so helpful and got me in and out in under an hour! This was some of the best service I've ever experienced.
    4/ 5stars
    by  
    on February 26, 2015
    They were suppose to install new oil pan but couldn't install because they had the wrong size and did not want to get part from honda dealership because it was more than they quoted and they would have had to take a lost on my car repair. So instead they replaced the plug with temporary plug and repaired the towing bar on my car.
    5/ 5stars
    by  
    on February 8, 2015
    Very professional and friendly staff. Quality of service was super !
    3/ 5stars
    by  
    on February 4, 2015
    Manager said the couldn't fix parking lot lights because it cost to much, costing you a customer now. We don't feel safe leaving or cars there. Lights have been out for months
    5/ 5stars
    by  
    on January 27, 2015
    I use this location for all of my cars and every time I go to them for service they are courteous and never tell me that I need unnecessary work done. They give me all of the options pros and cons and let me decide how to proceed
    3/ 5stars
    by  
    on January 27, 2015
    As far as service went it was as good as anywhere. Yet when they came and brought me my old cabin filter and showed me it was very dirty I was pleased that they did this when I was there for a Sate Inspection. I was told the price of the filter and I told them to do it. The service tech then told me it would take another $20 to install it. I told him he was holding mine and if I had said no there would be no charge to put mine back in but if I wanted a new one it would cost another $20 plus the cost of the filter. He said it was a standard labor charge. I asked him to knock out the old one and reinstall it. He did and three minutes later the mechanic was done. I appreciate being shown parts that need to be replaced but not getting taken to the cleaners at the same time.
    5/ 5stars
    by  
    on January 26, 2015
    Sometimes when I go to drop my car off for a service, they are very busy. Instead of being angry about having to wait, I realize it's because the service here is top notch and the word is getting out! Every single team member here is genuinely kind and helpful. You can tell they like their job!
    5/ 5stars
    by  
    on January 24, 2015
    Everyone was professional, friendly, and the wait was minimal. It was a good experience overall.
    4/ 5stars
    by  
    on January 24, 2015
    I use them regularly for routine maintenance but they are always on point and available to perform other tasks as needed.
    5/ 5stars
    by  
    on January 23, 2015
    Dan and Tim are the two that we deal with the most and they are awesome. They always explain in detail when things are being done. Everyone at that location are always helpful!!!

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