Firestone Complete Auto Care: Your Source For Tires And Repairs At 112 Market Place Dr In Hampton

Come in to your nearest Firestone Complete Auto Care at 112 Market Place Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

112 Market Place Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #20664 Managed by Tim Brown

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll examine oil level, steering, the battery, and more. Additionally, our team believes in delivering the best quality service possible, all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.7 of 5) - 50 Reviews
5/ 5stars
by  
on October 6, 2018
Quick, speedy and courteous service. That’s why I always rely on Firestone for my car needs
5/ 5stars
by  
on August 1, 2018
JUSTIN was AMAZING. He took a very STRESSFUL situation and made it SMOOTH AND PLEASANT I have never had a bad experience with Firestone. I love the HONESTY of the Company
5/ 5stars
by  
on June 13, 2018
Even though they were busy, Justin created a spot for me! Kudos to Justin and Tony(mechanic)
5/ 5stars
by  
on June 8, 2018
Great job my alignment on my Tundra. Tony G. will be the only one that does all my Alignment on all my Vehicles. This is the first time my Truck doesn't shake at the steering wheel and does't pull at all.Great Service at this location.Invoice number 295375
5/ 5stars
by  
on May 3, 2018
The customer service they offer is just exceptional. They are very helpful, courtesy, honest, and compassionate about what you need. I would recommend them to anyone and have! If I trust them to work on my sons vehicle for him to drive daily that saying something about how I trust their quality of work!
5/ 5stars
by  
on March 1, 2018
First let me say this... do not ever buy tires on Ebay. My last tires were purchased online. They were terrible (but they were a gift so what can ya do) stored improperly so had flat spots that made my car bounce like a bad check! I replaced them yesterday and this tire dealer had the best offer - buy 4 tires and one is free so I could get better tires for a lower price than other dealers. The tires are awesome and my car is running smooth again. Service was awesome. Price was as quoted, no hidden costs and they rotate and check tires free. Definitely reccommend this dealer.
5/ 5stars
by  
on February 17, 2018
AUTO Care fort eustis, and there personal are very helpful and do it on time. I recommend to all military and id members.
5/ 5stars
by  
on January 24, 2018
Very friendly and fast service!
5/ 5stars
by  
on January 23, 2018
5/ 5stars
by  
on December 26, 2017
The staff definitely went over and beyond. Customer service and technical/automotive skills are above par. We are definitely changing our loyalty from our previous service station.
5/ 5stars
by  
on December 11, 2017
Dropped my truck off for the day to have tires installed, Jose was my rep and did a great job! Tires were purchased elsewhere, but they still did an awesome job for less than anyone else.
5/ 5stars
by  
on August 9, 2017
4/ 5stars
by  
on March 9, 2017
Had a power steering pump leak. Kind of of high on price but fixed well and had fuel service done. Acura performs very well now. The guys got me in and was fixed in a reasonable time frame. Will definitely recommend these guys again. They just stay so busy. I guess when your the best, its who you go to.
5/ 5stars
by  
on January 28, 2017
My experience was a good experience right from the moment I came into the store. The sales rep was very nice and helpful! This made the environment a very nice start for me. I was shown the best option in print with prices and what time they would be finished. They were done in the time given to me. I was very pleased! Thank You
5/ 5stars
by  
on January 23, 2017
5/ 5stars
by  
on November 27, 2016
I have been frequenting this business fortwenty years now. I have appreciated the service that myself and my vehicleson have received. Looking forward to twenty more years.
5/ 5stars
by  
on November 11, 2016
5/ 5stars
by  
on October 28, 2016
Justin B, service manager; and Josh C., service representative, will get you sorted while treating you right. Firestone's technicians are quick and efficient. There is no beating the quality of Firestone tires. There also is no waiting around for specialty orders or warehoused parts. Firestone has the juice to get you serviced same-day and with a smile. Finally, they stand by their work with high-quality warrantees and service guarantees. You won't be disappointed by the Powerplant Firestone in Norfolk.
5/ 5stars
by  
on September 21, 2016
Justin and Josh provided Outstanding Customer Service in helping me to address and correct issues I encountered with a set (4) of Falcon tires that were purchased from another Firestone location. They willingness and eagerness to address and adhere to the warranty, still current during visit, was a Great burden solver in having my tires replaced with a new set (4) tires. Their knowledge base of the tires in their Inventory, also was Outstanding! I left out of their location, Extremely Satisfied with the Service I received - in addition to education they provided pertaining to the available tires for my vehicle. Thanks Justin & Josh!!!
5/ 5stars
by  
on August 2, 2016
Quick and efficient.
4/ 5stars
by  
on July 24, 2016
5/ 5stars
by  
on June 15, 2016
Customer service was fantastic and made me feel completely at ease. Just as if I were visiting friends to fix up my vehicle; super appreciative of the friendly staff and thorough service. Will definitely be bringing my family's vehicles here again in the future.
5/ 5stars
by  
on May 30, 2016
5/ 5stars
by  
on December 1, 2015
Very straight-forward, professional, and honest!!!
5/ 5stars
by  
on November 29, 2015
The service I received was excellent. They considered my needs and offered suggestions to get the job done in consideration of what they were able to accomplish in the time that I needed it.
5/ 5stars
by  
on November 27, 2015
The staff at this location is very professional. Always friendly.
5/ 5stars
by  
on October 5, 2015
They got all my car care need done fast and right, the first time. Awesome customer service as well!! Thank you Firestone Hampton VA!!!
4/ 5stars
by  
on August 12, 2015
Always get my tires here. Fast convenient service.
5/ 5stars
by  
on August 3, 2015
just got my Transforce AT tires in Hampton VA for my 2006 F350 dually. loved the service and really love the tires. I pulled my 9,000 lb camper back to Pittsburgh. smooth and sure footed. normally I have to put my dually in 4x4 to back up my gravel driveway. not this time. glad to be rid of my Goodyear pro grade kevlars. LOVE MY STONES.
5/ 5stars
by  
on June 24, 2015
Prompt, quick & courteous - 2 tires & alignment xxx
3/ 5stars
by  
on June 6, 2015
I used Firestone last weekend. The customer-employee interactions were very satisfying. However, I had my vehicle in for oil change, state inspection, & to fix an electrical issue my vehicle has been having for a long time now. They couldn't find the issue & left the issue unfixed for me to deal with a while longer. If I didn't specifically ask about it when I came in to pick up my vehicle or check my receipt, I fear they might have possibly just let me go on my way w/o letting me know the discrepancies.
5/ 5stars
by  
on June 2, 2015
I decided to go with Firestone for purchase of my tires because they had the best deal in town. When I arrived they were very courteous and performed the job correctly and quickly! I am very pleased with my service!!!
5/ 5stars
by  
on May 25, 2015
I have used this location for tires and repairs for years. I have always gotten great work with great service at a great price. Keep up the good work Tim and crew!
5/ 5stars
by  
on May 20, 2015
The service and people were great. Have been a customer for year.
5/ 5stars
by  
on April 28, 2015
I search for service and elected Firestone. I am so happy I did, the people were friendly and very knowledeable.
5/ 5stars
by  
on April 17, 2015
I have used them on 3 occasions, and have always been pleased with my service.
4/ 5stars
by  
on March 1, 2015
I had 4 tires installed at Firestone and it took a long time, but the job seemed professionally done and performed at a reasonable price. My only complaint was that I had an appointment and my car didn't enter the garage for over an hour after the designated appointment time. So, if you don't mind the wait, the work performed was great.
5/ 5stars
by  
on February 26, 2015
They are friendly and informative. Service is done at a resizable time.
4/ 5stars
by  
on February 26, 2015
always good for basic stuff I can't do myself tire shocks inspections
4/ 5stars
by  
on February 9, 2015
WE ARE REGULAR CUSTOMERS AT THIS STORE. TIM HAS ALWAYS BEEN HONEST WITH ME AND KEEPS MY FAMILY'S SAFETY AT THE FRONT OF HIS ADVICE. WE LIVE CLOSE BY AND IT'S ALWAYS EASY TO DROP OFF AND PICK UP WHEN A REPAIR OR SERVICE IS NEEDED. HAVE PURCHASED 4 SETS OF TIRES AND ALWAYS HAPPY WITH MY BRIDGESTONES.
4/ 5stars
by  
on February 6, 2015
I enjoy my lifetime balance and alignment. However, the store is usually busy and it takes 3-4 hours to get out of the store
5/ 5stars
on February 3, 2015
I am always pleased with the services I receive at Firestone. The staff is friendly, curteous, and make sure my needs are met.
1/ 5stars
by  
on February 3, 2015
Took my van in for rotation and other services and it came out worse than it originally was. Poor customer service is running rampant through the industry as they rush customers. We as PAYING customers deserve better.
4/ 5stars
by  
on February 2, 2015
First experience as a first time car owner to buy tires. The transaction went well. Brought my car in for a set of new tires on a Saturday, they were extremely busy and couldn't finish my car so they called and asked if I needed the car today if so they'd try and finish but I understood the situation and told them it was okay to pick up my car on Sunday. I haven't had problems with my tires ever since
5/ 5stars
by  
on February 2, 2015
I appreciate the way my concern was addressed in such a professional way.
5/ 5stars
by  
on February 2, 2015
This Firestone has a great management and service team. They are professional and has the customer best interest at heart. If service is not needed, they will say so. I have complete trust in their service.
5/ 5stars
by  
on January 28, 2015
Long term customer of this location. This trip for alignment was no different.
5/ 5stars
by  
on January 26, 2015
I have used Firestone for all my car care needs for over 15 yrs (back to when they were over on the mall property). I trust them to be honest, fair, and take care of my cars.
5/ 5stars
by  
on January 25, 2015
The service there was amazing!!! And I was out of there in 45 minutes flat. They were very professional!!! I wouldn't go anywhere else. Thank you so much!!!
5/ 5stars
by  
on January 24, 2015
The customer service is awesome when Tina is there.

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