Car Tires And Services At 305 Ferguson Dr: Firestone Complete Auto Care In Blacksburg

Come in to your nearest Firestone Complete Auto Care at 305 Ferguson Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

305 Ferguson Dr
Get DirectionsHours + Information
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #24783 Managed by James Wray

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect lights, headlights, the battery, and more. Additionally, we're devoted to providing the best auto repair possible at unbeatable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 44 Reviews
5/ 5stars
by  
on October 11, 2018
I walked in without an appointment, and within a few hours, both the requested services were performed on my vehicle. Also, the employee at the desk informed me of a discount I wasn't aware of and applied it to my bill. I'll definitely be back for future work!
5/ 5stars
by  
on September 13, 2018
Have been a loyal customer for over five years. The team as always taken care of my issue and I have come to trust their judgement.
5/ 5stars
by  
on March 23, 2018
3/ 5stars
by  
on March 21, 2018
5/ 5stars
by  
on February 20, 2018
5/ 5stars
by  
on December 26, 2017
1/ 5stars
by  
on November 2, 2017
Outrageous prices for simple repairs. They quoted me just under $200 to replace four side marker lights and one sway bar link. I did all for $25 and under 30 minutes.
5/ 5stars
by  
on October 15, 2017
Their staff is very good about helping you out saving money. If there's any special coupon sales or sales on tires they and let you know try to help you out with the cost. :)
5/ 5stars
on September 5, 2017
5/ 5stars
by  
on August 2, 2017
Wonderful service, friendly technicians. knowledgeable staff...great experience all around!
5/ 5stars
by  
on June 22, 2017
This Firestone Store we have been customers since 2002. We have gone through at least 6 mgrs maybe 7. The new fellow James Wray took over from Shawn Acker just a few weeks ago. James is professional and courteous and is easy to talk to about my vehicle needs. I think he will do a fine job here. I miss Shawn and to completely HONEST, Shawn Acker GOT REALLY HOSED, the upper management LIED to him about the mgr position that became open recently. Mr. Acker was promised by the suits that when the position came open, he wold be given the store in Harrisonburg, VA. Shawn's Family is there and well, I AM NOT VERY HAPPY WITH THE UPPER MANAGEMENT. However, with that being said, I would like to express my deep appreciation to Mr.Mark Peer, who has worked our Honda Accord LX 1997 model for many years. The other employees do fine work but I like to deal with 1 person. My wife and I send folks to this store as we feel they are FAMILY more than just a business. We continue to take our vehicle here because the folks that work there and the honesty with integrity of each person there!!!!1
5/ 5stars
by  
on June 6, 2017
My wife and I have been loyal customers of this Firestone location since 2002. I love the fact that when I bring my 1997 Honda Accord LX in for service, the csa always let's me know what needs to be fixed and they give me the final cost. The folks are polite and are professional when dealing with the general public. I have known many Managers and the CSMs over the years. I trust these folks and have sent many customers to them for their Auto, Truck, SUV or whatever is on 4 wheels! I trust these folks with all my auto service needs.
5/ 5stars
by  
on April 20, 2017
These guys are great and very trustworthy. They communicate well and do exactly as they say without adding extra stuff. They are always friendly and very accommodating. A++ experience
5/ 5stars
by  
on April 2, 2017
Shaun is wonderful - very considerate of customers
5/ 5stars
by  
on January 26, 2017
Always willing to bring my car to Firestone first ... and hopefully they can fix the problem : ) Everyone seems to really care ..I like it there cause they fix a lot of things not just to do with tires and for me that's great ... had them put a Power Steering pump in yesterday ... they have always fixed the problem right the first time .. and always fixed it that day : ) Thank you Firestone , Gloria Watson
5/ 5stars
by  
on August 1, 2016
Always fantastic service
4/ 5stars
by  
on November 23, 2015
I used them last week. I asked for a specific tire mounting and did not get it. They were willing to correct the problem and will do so today.
5/ 5stars
by  
on November 16, 2015
I had the oil changed and state inspection completed on my husband's car. The check in was quick and easy. There was free wifi to use while I was waiting- and I didn't wait long. I was told it would take an hour and I was out the door in 45 minutes! Excellent job. I will return.
5/ 5stars
by  
on November 15, 2015
I used them a week ago. They did an inspection on my vehicle faster than they promised
4/ 5stars
by  
on October 6, 2015
I used them last week to get my oil changed, nothing bad to say, quick service.
5/ 5stars
by  
on September 18, 2015
I had three oil changes at Firestone Blacksburg store and overall they were satisfactory experiences. With a coupon, their oil change probably the lowest in the town. My car takes nearly 7 quarts of oil and the total cost is less than $35 for a synthetic blend oil change.
5/ 5stars
by  
on August 12, 2015
I used it before one month. And thanks its service!
5/ 5stars
by  
on July 9, 2015
Blacksburg FS has a great team/staff! They are very Intentional with their service!
5/ 5stars
by  
on July 7, 2015
When ever I go to firestone I come in with a smile and always leave with a smile. Shawn is a great manager. We own 5 cars/trucks from 2010 Ford raptor to 1990 Bronco.
5/ 5stars
by  
on June 7, 2015
First time doing business, pleased with services and materials
5/ 5stars
by  
on April 20, 2015
Firestone employees are very professional and courteous. They finished the work on my vehicle in a timely manner.
5/ 5stars
by  
on February 27, 2015
I can, and do, call on them for anything anytime, and they get me in and out as quickly as possible, with excellent work. They know me by name and face, it's nice to be recognized and acknowledged personally. I've never had a bad experience, and all the employees are friendly and helpful. I don't go anywhere else, they're my main mechanics. I highly recommend them.
3/ 5stars
by  
on February 27, 2015
This firestone told me my tire was almost bald and that i should get it replaced. They also charged me close to 40 for my oil change. Went to a different firestone for inspection and all my tires passed fine. I have four different tires and i know that's weird and not recommended - but telling me my tire is bald and a safety hazard when it's really trying to get me to purchase a matching set of two tires is not cool. the other firestone also charged me 25 for an oil change. Firestone is overall good quality, but this one was significantly more expensive/suggested costlier and unnecessary improvements.
5/ 5stars
by  
on February 27, 2015
This place is top notch! I am telling all my friends about how great the service was. In my book - there's not another tire shop in cburg or bburg!
5/ 5stars
by  
on February 26, 2015
NEVER feel like they take advantage of women. Always explain work being done. Fair prices.
5/ 5stars
by  
on February 26, 2015
Great service and tires for over 35 years. This location retains knowledgeable and friendly staff. Thanks!
5/ 5stars
by  
on February 6, 2015
They get the job done on time and on the $$ and with a smile on their face
5/ 5stars
by  
on February 4, 2015
Everytime I go to Firestone I am greeted like I am coming into a friend's home. The people often go out of their way to help me and get me the best prices possible. Being female, I have often been treated like a waste of breath by Auto shops because I "won't understand anyway". Firestone ALWAYS wants to explain any issues thoroughly (show me worn parts etc) and are ready to answer any questions I have. They have my full trust and finally it is not a pain to go to the car mechanic anymore.
3/ 5stars
by  
on February 3, 2015
I had my car in there a few months ago and got them to align my car. When I got it back, it kept pulling to the right bad (like it was never aligned). I did take it back and they looked at it again and did something else to it and it worked. They didn't charge me for the second visit. I just wish I hadn't of had to have taken it back for the second time. I wanted it done right the first time. Oh well, you live and you learn. The customer service I received was great though.
5/ 5stars
by  
on February 3, 2015
It is wonderful job, they provide great service, we like firestone in blacksburg, Virginia.
4/ 5stars
by  
on February 1, 2015
I purchased a full set of tires at Firestone because they could give me a better price that the dealership where I purchased my van AND I get free tire rotation for the life of the tires. I also purchased the unlimited alignment so that my wheels could be aligned on a regular basis because I had worn out a set of newish tires due to the wheels being out of alignment. I have been very satisfied with the tire and alignment service. A few months after purchasing my tires, I needed new brake pads and rotors and again, Firestone offered me a lower quote on these repairs than the dealership so I took my van to Firestone for the brakes and rotors. Good service at the best price equals a happy customer.
5/ 5stars
by  
on January 26, 2015
Just an outstanding establishment. I was there a short while back with a tire that was going flat, come to find out it was a cracked rim. The guys got on the phone and had me one the very next day, and at a very reasonable price I may add. Would highly recommend to anyone for great service!
5/ 5stars
by  
on January 25, 2015
I think these guys service my son's cars as well and have been doing great for 20 years.
5/ 5stars
by  
on January 25, 2015
The store manager was very pleasant, knowledgeable and professional.
5/ 5stars
by  
on January 25, 2015
I feel like Firestone have the best employees and take care of their customers thank you Firestone
5/ 5stars
by  
on January 25, 2015
Fast service, great price, had the exact tire I wanted in stock
5/ 5stars
by  
on January 24, 2015
I have used this location, and my husband has too, and never had a problem. They are efficient and timely and polite. Never felt like they were trying to push any other service on me. They have given me advice on what may need to be done in the future, but no salesman push.
5/ 5stars
by  
on January 23, 2015
For tires and most minor repairs I would not think of going elsewhere after decades of learning that this store has not only provided excellent, friendly, reasonable price service but would work with me on some tecnical problems.
1/ 5stars
by  
on January 23, 2015
I made an appointment to ensure quick service to get one tire changed. I was approximated a wait time of 30-45 minutes. I waited for over an hour, leading me to be late for my meetings later that evening. In addition, the spare tire was not placed back underneath my car. Come to find out, the mechanism to pull the tire back up was broken underneath my car and that's why the tire could not crank back up. They failed to inform me of this situation.

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