Firestone Complete Auto Care: Your Source For Tires And Repairs At 9030 Redwood Rd In West Jordan

Come in to your nearest Firestone Complete Auto Care at 9030 Redwood Rd for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

9030 Redwood Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #18031 Managed by Chester Kinsman

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates will take a look for free with our courtesy check. We'll inspect tires, headlights, hoses, and more. Additionally, we're dedicated to providing the best auto repair possible at affordable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 50 Reviews
5/ 5stars
by  
on January 12, 2018
I really enjoy this location
5/ 5stars
by  
on December 3, 2017
I have been going to this location for years and they've always been wonderful to work with.
5/ 5stars
by  
on December 2, 2017
5/ 5stars
by  
on November 20, 2017
I had an extreme emergency, and was treated with very professional, above -average customer care. Not service c-a-r-e. They have a lifetime customer.
5/ 5stars
by  
on September 24, 2017
I received a quote for 4 new tires about a month ago. They found a discount for my tires when I brought my truck in for the tires. That was completely unexpected. I really appreciated that. He was very professional and kind.
5/ 5stars
by  
on May 27, 2017
They go above and beyond, very trustworthy and do a great job!
5/ 5stars
by  
on March 17, 2017
Terry was so friendly had a great laugh, and explained all services well! Along with visual aid to help understand exactly what they would be doing for me. So please with the tech as well not leaving grease marks and begin fast at fixing my tire. I will be back! I recommend you go in and give them a try you will be so pleased with the service you receive!!
5/ 5stars
by  
on February 25, 2017
Excellent customer service and service. Thanks Chet your very friendly and great at your job!!
5/ 5stars
by  
on December 14, 2016
Chet, and crew were so helpful and answered all of my questions, I will be going back to have service done in the future. very pleased with the awesome service that they supply
5/ 5stars
by  
on July 5, 2016
The people working their are very professional and courteous. I was well taken care of. Even with a 20 year old truck they knew what needed to be done. Not many places locally will work on my 96 Dodge Ram 1500. Big Thanks to Michael Fendley!
5/ 5stars
by  
on June 27, 2016
The service at this location was above and beyond, they made me feel like I was number one the whole time. Sean really went out of his way and make sure that everything was taking care of. The technician did a really good job and I can't say I love about Firestone thank you for your service..
5/ 5stars
by  
on June 22, 2016
I really recommend this location, they are very honest, very friendly with always a honest smile, excellent customer services.
5/ 5stars
by  
on June 21, 2016
Shawn Nava who is the manager, took the time to go out and show us the part that was repaired and the reason for the cost. He was very kind and professional . We have had so many issues with mechanics taking advantage of us, because we are woman. Shawn did not do that and we will from now on take all of our vehicles to Firestone for any of our repairs.
5/ 5stars
by  
on April 20, 2016
We have been to this location several times and even referred my 75 year old mother because we know the staff go out of their way to provide excellent service. The lobby is clean. They do a great job explaining what the car needs and stand by their work. I also love that I can find coupons on the firestone website.
4/ 5stars
by  
on December 19, 2015
Phone calls take precedence over customers who are standing there. Barter waiting in line a fair time-- I had to wait for them to take calls
5/ 5stars
by  
on November 25, 2015
Went in for an emissions w/o appointment, but they got me scheduled on the same day at a later time. Thanks for accomodating me even though you guys were busy.
2/ 5stars
by  
on November 9, 2015
Brought vehicle in for running problem. Couldn't even perform a proper diagnosis to solve problem. Even had to pay to have towed back and they gave up and told to go some where else. One a tire shop always a tire shop. Shouldn't be called auto care. Only good thing was mike who tried to help
5/ 5stars
by  
on November 5, 2015
Outstanding performance! Great customer care and concern!
4/ 5stars
by  
on November 3, 2015
I had a flat, and as it was not repairable and the tires were getting bald, I bought 4 new tires. Good price and fine service. But they had the car overnight, and apparently some electrical load was on, because in the morning the battery was too weak to start. They said they heard some noise from the alternator and recommended an alternator and battery. Instead, I had them jump it for me, drove it home and put it on the battery charger overnight. That was a week ago, and I've had no problems at all since.
5/ 5stars
by  
on October 26, 2015
I went in expecting to spend 3-400 for spark plugs to be changed. They informed me it was actually a coil issue and cleaned the coil free of charge. Good work guys.
5/ 5stars
by  
on September 23, 2015
I'm disabled and these guys helped me get home after I dropped off my vehicle and then picked me up when done. They also worked very hard to save me money by giving me discounts as best they could.
5/ 5stars
by  
on September 14, 2015
I have used Firestone for many years. Each shop I have been to has had excellent service, great store managers. They do what it takes to keep your business. They work well and provide great service. Haven't had a problem yet with them. I can't say every Firestone is this way, but the ones in South Jordan, Riverton, and Roy have always provided excellent service to me and my family.
1/ 5stars
by  
on September 14, 2015
I went to get a flat tire fixed on Labor Day. Left my car for 3 hours. Next day woke up and the tire was flat again. I asked the guy when I picked it up if something was in it or what the problem was and he said yes I think so. I went same location before and they refused to look at our truck because it was 10 before they closed. I do need to call them to go get it the flat tire fixed again since I did pay 20.00 to get it fixed.
5/ 5stars
by  
on August 7, 2015
I was greeted as soon as I walked in the door. We had a problem with our oil pan that we had struggled with for weeks before taking our car into Firestone. The problem was resolved quickly, efficiently and the cost of the service was reasonable. The service manager took the time to review other car maintenance issues that we might need to address. I felt the service was fast,friendly and professional. I would definitely take my car in again the next time it needs to be serviced.
5/ 5stars
by  
on July 25, 2015
Went in today for an alignment. The manager is great. I feel well protected by going here for all my car care needs. Thank you for excellent service.
5/ 5stars
by  
on July 3, 2015
Firestone let me know what was wrong with my car quickly and explained my options with pricing. They also let me know what maintenance work needed to be done and were very respectful when I declined to have some of the work done. I don't take my car anywhere else for routine or emergency work.
5/ 5stars
by  
on July 2, 2015
I always have a great experience when I take my car to this location, and this visit was no exception. The personnel are friendly, efficient and honest.
4/ 5stars
by  
on June 28, 2015
The guys here are great and are super friendly and helpful. They explained everything on a level that I could understand and they also showed me a breakdown of every cost. I felt that I received excellent care. My routine oil changed turned into a 2 hour event instead of the estimated one hour, but this was due to the fact that they found a nail in my tire and they wanted to repair it.
5/ 5stars
by  
on June 25, 2015
They took care of me like I was family. Keep up the good work.
5/ 5stars
by  
on June 12, 2015
They were very friendly and professional, took my car right in on my appointment time and work was done in a timely manner. Thanked me for coming in and gave me a price list of future service I might want to think about for my car.
5/ 5stars
by  
on May 20, 2015
Always have a great experience and never push me to do more than needed.
5/ 5stars
by  
on May 5, 2015
I took my car back in after they fixed somethings on it, to have them recheck the back brakes. They got me and took care of what was needed.
1/ 5stars
by  
on May 4, 2015
Went for a simple oil change. It took twice as long as it should have and they tried to sell me on over $1200 in parts and services I didn't need
5/ 5stars
by  
on April 20, 2015
Today I needed change oil on my car, it was done much faster than I expected, genuine friendly service. Good price also. Highly satisfied.
5/ 5stars
by  
on April 19, 2015
I first went to the Firestone in Kearns and they turned me away. I then went to the Firestone on 9000th and redwood road and they got everything done by the time i needed to do and they were able to tell me exactly what was wrong and how it needed to be fixed.
2/ 5stars
by  
on March 3, 2015
Had an appointment and it took all day to change my oil even after closing. There were two employees including the manager sitting inside talking about sports instead of helping with my car as I sat there after hours. Complained and the manager proceeded to say that they have trouble getting good help. Not sure if I will return.
5/ 5stars
by  
on February 26, 2015
I have never purchased anything from a Firestone store before - I have always gone to one of the other nationwide chains; that was a huge mistake. The guys at Firestone were fantastic. They were friendly and knowledgeable. I highly recommend them for any work you might need on your vehicle.
5/ 5stars
by  
on February 18, 2015
on holidays we had trouble with our truck on the way home, your station was professional, quick and most importantly honest, they did not try to soak us a bunch of money they told us exactly what had to be fixed , what could wait and even provided a temporary fix to allow to get closer to home. I would recommend your bussiness to anyone.
4/ 5stars
by  
on February 4, 2015
They were very friendly, but overall I prefer the Riverton location. Riverton always puts the sticker in my window after an oil change, whereas the West Jordan location didnt.
5/ 5stars
by  
on February 4, 2015
James and crew always really try hard to take of me and my car. They were good at explaining the situation the car was in and helping me understand the options I had. They were friendly and I felt did good work on the car. Thanks.
5/ 5stars
by  
on February 2, 2015
I have used the West Jordan Firestone several times and the service has always been excellent
5/ 5stars
by  
on January 27, 2015
I had to get all 4 new tires. They did a great job replacing the old with the new. It felt like driving a new car. I bought 165/60 R14 tires. It was the right size for my car.
5/ 5stars
by  
on January 27, 2015
I bought a tire last week. The service was fast, friendly and professional.
5/ 5stars
by  
on January 25, 2015
I'm 2 year old customer in the same West Jordan Firestone and like always i have the best customer services and professionals mechanics.
5/ 5stars
by  
on January 24, 2015
Always love and enjoy going to my local Firestone. Great pals with the new and previous manager of the location and they always treat me AND my car really well:) (Holladay, Utah location)
1/ 5stars
by  
on January 24, 2015
I took a tire in to be repaired at 12noon they told me it would be done at 2:30 pm when I went back at 3pm tire was exactly where I left it no one had touched it
3/ 5stars
by  
on January 23, 2015
I do ALL my own maintenance except tires and alignment. Got an alignment here because 1) They said they knew how to use my alignment bushings on my lift kit for my Ford Ranger. 2) they are the only ones to offer a lifetime alignment service (Big deal for me when I do my own maintenance). 3) My mechanic who I trust for second opinions doesn't do alignments. My FIRST DAY there they pulled my truck in right away and got "started" on it. I could see the techs crawling all over my truck checking EVERYTHING. Coolant levels and color, transmission fluid, engine oil, tire pressure, steering linkage. I think one guy even pulled out a battery tester? Didn't I just ask for an alignment? 30 minuets in they finally put the alignment equipment on. 15 minuets later they called me up to say everything that was "wrong" with my truck, and I told him why that stuff was that way or I knew about that (wasting mine and their time). He suggested selling me tires when my current ones only had 5,000 miles. Said I was half a quart low on oil, and wanted to give me a oil change when my current one didn't even have 200 miles on it. Then he said my bearings were shot in the front and that they couldn't do an alignment until they were fixed. He quoted me an enormous amount . I declined and said I could do them myself in an hour for five times less. They made me pay for the alignment I did not receive, but no big deal, ill be back tomorrow. Went home, fixed it and went back the next day. I told him not to waste our time by having the techs check all the "while you're here, this needs fixed" stuff they did the day before and do whats necessary to align it. They did just that, and 45 minuets later the tech himself got me and explained everything he did and why he did it. He was very nice about it and I'm pleased with the job he did. Means a lot to me that he would do that. I would never have these guys fix anything else because they look for things to be done to make money off you. Knowing my own maintenance record I knew that most of the things they said needed fixing, did not need to be fixed. They are not honest in their price quotes or in what is broken, but they knew how to align my truck, and took the time to do it right the first time. They did a good job, so I can't complain too much.
5/ 5stars
by  
on January 23, 2015
Every time I bring one of my three vehicles into them they treat me well.
5/ 5stars
by  
on January 23, 2015
It has been a few months since I have been there, but I will always remember my experience there; the manager and his employees were awesome, and genuine.
5/ 5stars
by  
on January 23, 2015
I am glad that James and his crew and I have gotten reacquainted. My car blew a serpentine belt while driving on the freeway. I drove right to the store to check it out. The repair was done in 2 hours. Thanks! As I continue to say "I drive a Firestone".

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