Firestone Complete Auto Care: Your Source For Tires And Repairs At 728 S Main St In Smithfield

Ready to come in to your local Firestone Complete Auto Care on 728 S Main St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

728 S Main St
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Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #595586 Managed by Jacob Erlick

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our trained technicians can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, air filters, the battery, and more. Additionally, we're committed to offering the most consistent service on the market, all at great prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (435) 535-0263.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair will be done right. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.4 of 5) - 36 Reviews
    1/ 5stars
    by  
    on June 13, 2018
    I came to get my tires changed. I bought the tires else where because I got a good deal. Other company gave me the wrong size of tires, which isnt your guys fault. But I didnt know that when I went in. I made an appt ahead of time because i was in a hurry, and arrived right on time, there were no other customers there, which was great for me because that meant theyd get done faster. 45 minutes pass and I havent heard a single thing, they finally come in and tell me I got the wrong tire size, and were very rude about it. It wasnt my fault, it was the other companies fault. They say theyre just gonna put the old tires back on and Ill need to come back with the right size tires. They werent done for another 30 minutes. I was there for over an hour for them to take the tire off to find out i have the wrong size. Last time i got my tires changed, at a different place, I was in and out of there within 15 minutes, so its a fast procedure. There is absolutely no reason it should have taken that long to find out i had the wrong tire size, and then put them back on. I was left alone in the lobby the whole time with no updates, or ETA on completion. Theres also no bathroom in the establishment which was frustrating. Absolutely never coming here again. Horrible experience.
    5/ 5stars
    by  
    on April 25, 2018
    5/ 5stars
    by  
    on January 19, 2018
    5/ 5stars
    by  
    on November 11, 2017
    Adam and his crew were very knowledgeable, friendly and professional! I was so impressed with their customer service, quality parts and fast repair on our brakes that we came back when we needed shocks, struts and alignment on our SUV. Their business ethic and integrity really stood out once again and I highly recommend them for all auto related care!
    5/ 5stars
    by  
    on October 30, 2017
    The whole staff was amazing. Not only did they treat me with respect they were honest and did what was best for my vehicle, not what was best for them. I would recommend them to anyone looking for quality products and even better service. They have my business!
    4/ 5stars
    by  
    on September 21, 2017
    5/ 5stars
    by  
    on August 27, 2017
    This location went above and beyond to help me and exceeded my expectations. Ty was extremely helpful and listened very well to my needs. He went out of his way to make sure my expectations were met, and gave me updates regularly wile they had my car. I will absolutely return again.
    1/ 5stars
    by  
    on April 17, 2017
    I had a third brake light that was not operating. I bought the vehicle three years ago with the third brake light in the same condition. It never worked and passed inspection every year although previous inspectors mentioned it they explained their exercise of discretion. This inspection your representatives launched into a sales pitch about how I could have them replace the unit (@$500), or run a diagnostic. They just acted like they had me over a barrel when I protested. It would not have been so bad except that when I made the appointment the previous day and mentioned that I would change the rear rotors I noted that your representative's response: "Yeah, good luck with that!", carried a touch of derision. I overlooked it until the attitude was confirmed. I took my car home and fixed the third brake light in about ten minutes. It was just a loose connection. I told your reps that you have lost a customer.
    5/ 5stars
    by  
    on December 13, 2016
    Really took care of me and even fixed a nail in my tire for free!
    5/ 5stars
    by  
    on November 23, 2016
    Very friendly and inviting. Have the customers well being in mind when doing business with the customers. I have been a customer at this Firestone for several years and will continue to be because of the customer service.
    5/ 5stars
    by  
    on October 31, 2016
    Super friendly, professional, and straight forward team. No over the top sales pressure. No nonsense. The mission statement in the wall was what I experienced.
    5/ 5stars
    by  
    on October 25, 2016
    The team that works here are always very respectful, polite and efficient. They thoroughly explain answers to my questions about what my vehicle needs. The waiting room and customer restroom are always clean and comfortable. Most of all I really trust the work they perform on my vehicles and I recommend them to anyone who needs automotive care.
    5/ 5stars
    by  
    on August 9, 2016
    While in Montana I encountered a flat tire. I really needed to get home to Idaho as it was just my kids and myself. I called and Matt Koljonen was so kind and helpful. He not only got me in right away on a particular busy day for them, but he got me in and out quickly. He answered all my questions, even though he was extremely busy he took extra time to get a scared mom back on the road home. Matt was a blessing that day and a constant reminder that there are good people in the world. So thankful Firestone has such amazing employees!
    5/ 5stars
    by  
    on July 23, 2016
    I WHAT TO MAKE SURE THAT SAM THE STORE MGR AND THE TECH DUSTIN AND A GREAT ASSET TO THE FIRESTONE COMPANY MITCH , WHAT A GREAT PR MEN THEY ALL ARE. PLEASE GIVE THEM A WELL DONE FOR ALL THEY DO.
    5/ 5stars
    by  
    on June 18, 2016
    I love my Smithfield Firestone! From tires to windshield wipers! Every time I have stopped I have received exceptional service. Will continue going there and I always refer them to friends and family! Thànk You all for your Awesome service!!
    5/ 5stars
    by  
    on June 2, 2016
    1/ 5stars
    by  
    on May 15, 2016
    Yet another disappointing experience from Firestone. After the last time, where I spent over three hundred dollars and had to bring the car back multiple times before they admitted they had no idea how to fix the issue, AND they did not offer their supposed guarantee that if they don't fix it you don't get charged, I vowed not to go back. Then a flat tire happened, and I had purchased tires there with a guarantee. Since a previous set of tires also had a flat and I got a free replacement at a different location with that same guarantee, I expected the same. NOPE. I had to buy a new one, though the ruined tire had come apart at the seams and had less than half of the miles it was supposed to last. I should have gone to Les Schwab. Next time I need new tires, I will go there.
    5/ 5stars
    by  
    on December 23, 2015
    caught some problems and gave good recommendations to repair before they became serious problems.
    5/ 5stars
    by  
    on November 23, 2015
    Very happy with the services provided to my vehicle
    4/ 5stars
    by  
    on November 21, 2015
    I use firestone for my car's needs. I paid for my mom to come in and do a diagnosis on her car for overheating purposes, while we watched the techs work on the car, we felt that there was no reason to have more than 1 tech working on the car. However we came across 2 others who were just standing around watching our tech and after watching them overheat the vehicle, my mom said now why don't the wash the fluid off my car, that is eating through my paint. I was also asked why I brought my vehicles in, in the first place. I let her know that I love the service I get and is done in a timely manner. Please ensure especially on Saturdays that you have plenty of techs scheduled, while we were there, a tech who continued working was able to get 3-4 cars out of the garage within the hour of being there. We ended up being at the shop for roughly 3-4 hours til they could narrow down the cause. Now mind you this was a diagnosis that we were told would not take more than 45 minutes. A lot of time wasted standing around.
    5/ 5stars
    by  
    on October 30, 2015
    I got a good deal on fixing a flat and an oil change
    5/ 5stars
    by  
    on May 19, 2015
    I went into my local Firestone yesterday to have a slow leaking tire checked before a trip to the BIG City(SLC) and I am so glad I did. Come to find out I have a tear in the side wall of my tire which could have resulted in a flat and me waiting for hours for someone to come rescue me on the freeway or even worse a bad accident due to weather conditions if the tire were to have blown. The Service was FAST and the price was GREAT. I WILL BE RECOMMENDING Firestone to all my Family and Friends. The Manager was awesome and the service tech did a GREAT JOB.
    5/ 5stars
    by  
    on May 8, 2015
    The Service Tech answered all my questions honestly. He even compared his answers to the prices at a competitor.
    5/ 5stars
    by  
    on April 20, 2015
    Since i moved in to the valley back in 07 i take all my vehicles to firestone for there great costomer service and reasonable rates. They allways make sure my vehicles are safe and road worthy for me and my family. Thank you
    5/ 5stars
    by  
    on April 13, 2015
    I have really enjoyed working with your staff at firestone. They didn't let me feel like a girl who was being pushed around, they explained everything and helped me gain an understanding of my cars needs.
    5/ 5stars
    by  
    on April 13, 2015
    Used them for service on two of our cars this week. We were pleased with the friendly service we got from a very knowledgeable staff. We will continue to use firestone!
    5/ 5stars
    by  
    on March 2, 2015
    Smithfield Firestone staff are always helpful and efficient.
    5/ 5stars
    by  
    on February 28, 2015
    Have been to them many of times. Never disappointed with the service and always receive honest concerns for possible things to be replaced on my car. Never pushy and are always there to help.
    5/ 5stars
    by  
    on February 11, 2015
    I will always recommend them to anyone I know who needs an oil change, they were fast and good customer service
    4/ 5stars
    by  
    on February 3, 2015
    I was pleased with the speed they got things done in.
    1/ 5stars
    by  
    on February 3, 2015
    Great value and honest reliable service would use again
    5/ 5stars
    by  
    on January 30, 2015
    Customer service is great, there oil change's are high quality, and the price you pay is cheaper then doing the oil change yourself!!
    4/ 5stars
    by  
    on January 29, 2015
    I can always depend on getting the job done right. Friendly and professional
    4/ 5stars
    by  
    on January 26, 2015
    I like their prompt service and overall inspection whenever I bring the car in for any repair or service.
    5/ 5stars
    by  
    on January 26, 2015
    I enjoyed walking into the Firestone Auto Care shop and made to feel welcome. The store manager took the time to review what was needed for repairs on my truck and clearly identified options for services and repairs as applicable. He took the time to review cost and options on parts so I could decide what I wanted done on my vehicle. While waiting, I was impressed to witness each customer coming into the store being treated in the same respectful and professional manner. It's a good feeling to know that I have an auto care store that is looking out for me and giving me quality service. for my vehicles.
    5/ 5stars
    by  
    on January 24, 2015
    When I moved to Smithfield, Utah oin 2008 I began to use Firestone because it was close. I continued to use them after I moved to Mantua in 2012 because they took good care of my vehicles even though it was then a 45 minute drive each way. I called the Roy store and asked if hey could provide the first alignment on a new car as we drove by on the way to an appointment in Salt Lake City as Smithfield was in the opposite direction. (Firestone is also the only company offering a "lifetime" alignment policy.) They got me in and out in execelent time. My only complaint is not a store complaint at all but one for the company...There is not a Firestone store in Brigham City, Utah. Please make it so. John G.Watson, D.C.

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