Car Repairs And Tires At 253 W 9000 S From Your Sandy Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 253 W 9000 S! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

253 W 9000 S
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Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
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Store #595543 Managed by Trevor Gober

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll inspect oil level, steering, hoses, and more. Additionally, we're committed to offering the most consistent service on the market, at affordable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 36 Reviews
5/ 5stars
by  
on May 2, 2018
The staff were friendly, professional, and valued my time as a customer. The sales service advisor Clint did all he could to help me save a little money. This is the only Autocare store I trust and will continue to have my business and my vehicles serviced.
5/ 5stars
by  
on April 26, 2018
Did the repairs quickly and were very professional!
5/ 5stars
by  
on March 29, 2018
Brett and Dustin stayed open late to help me get my car inspected and registered. He even went out and put my registration sticker on my car and by then they had been closed for over an hour. They really care about their customers and not just about making another sale like so many other auto places.
5/ 5stars
by  
on February 14, 2018
Great
3/ 5stars
by  
on January 11, 2018
I had an appointment scheduled for a 4 wheel alignment for 9:00 am. I showed up at 8:52 am and there wasn’t a car ahead of me on the alignment rack. My car sat until 9:19 am before it was pulled back on the rack to be worked on. At 9:43 it was pulled back around to a parking spot and one of the service advisors came to me and tried selling me an air filter that was $97 installed. I looked online and to buy one from the Lexus dealer, it was $18.00 and I can install it myself. Very high upsale. Also tried selling me tires as well. I’m not sure why I had an appointment scheduled at 9:00 am if I had to wait at least 19 minutes before they even started to work on it. Then due to the fact it didn’t take long for the alignment, it makes me wonder if it was even done correctly or if they just had it sitting on the rack for a bit to make me think it was done.
5/ 5stars
by  
on January 10, 2018
I rarely leave reviews (positive or negative), but I had an experience that I couldn't not write this review. I was in need of emissions and inspection to renew my car, an oil change, and alignment (I bought the lifetime alignment a couple of years ago). During the inspection, they noticed a ball joint on one of the control arms was bad. I knew there were some "issues" with the control arm because I usually go to the Firestone on 12300 South and 275ish (West), and they told me a few months ago that I needed to replace both control arms (for $780ish if memory serves). They also refused to align the car unless I replaced both the control arms. However, the shop on 9000 South and 250ish West attempted to replace only the one bad ball joint. They were successful and saved me roughly $125 on the one control arm, and another $400ish by not trying to replace the other control arm as well. They then aligned the car, and it's running much smoother without the steering shaking due to an improper alignment. I had been looking for a different mechanic shop because of the poor experiences (the control arm was the most recent of my many poor experiences) with the shop on 12300 South, and was hesitant to try another Firestone (which I did ONLY because of the lifetime alignment). I'm extremely glad I gave the Firestone shop on 9000 South a try, and will not hesitate to take my car to the 9000 South 250ish West shop for my future needs on all my cars. So long 12300 South!
5/ 5stars
by  
on January 8, 2018
5/ 5stars
by  
on January 8, 2018
It was Great. Clint was very attentive and focused on the care and longevity of my vehicle. Matthew, the technician was very efficient.
5/ 5stars
by  
on October 8, 2017
Jeff was incredibly helpful! He was very knowledgeable. I left with my problems fixed and feeling like I got a great deal. Thanks a bunch!
5/ 5stars
by  
on August 20, 2017
Great Job!
1/ 5stars
by  
on May 27, 2017
I would never visit this location! Especially as a woman. The 600+ dollars in repairs "needed" with a second opinion, I didn't actually need all of them. They put the wrong oil in my vehicle, when I called and asked about it I was straight up lied to. Oil leaked all over and I had to take back in the get it fixed (by a different location knowing them, they would say it was something else that I would be charged for) Save the stress and go to a different location.
5/ 5stars
by  
on January 28, 2017
Had tires shipped from Tirerack, they were by far the cheapest to have the tires installed. Almost 50% off any other stores I checked. Also the best price on a oil change I've come across.
5/ 5stars
by  
on December 1, 2016
Great Experience! Very friendly and personal staff, they help you understand what your vehicle needs. They were honest and didn't oversell my issue.
5/ 5stars
by  
on November 27, 2016
Jacob was a true professional at the counter. He managed a rush of new customers and answering numerous phone calls all the while keeping everyone happy. My car was started on time. It was completed on time even with a courtesy check. My tech Henry, did a great job. This location has a new customer!
5/ 5stars
by  
on October 28, 2016
Professional, friendly, prompt service!
5/ 5stars
by  
on October 18, 2016
Clint and his team did an amazing job! took great care of myself and my car!
5/ 5stars
by  
on October 7, 2016
Thanks!
5/ 5stars
by  
on October 1, 2016
The guys at the shop were awesome. They got my alignment fixed for me and told me all about the things that I would need to get fixed soon. They printed out a list of everything that needed to be fixed along with the prices and highlighted things that would need to be done sooner than others to keep my car running smoothly.
5/ 5stars
by  
on August 16, 2016
I quit my last repair shop after 8 years - a change in management and many dis-satisfied experiences. I joined the FIRESTONE team 3 or so years ago and have NEVER been treated more fairly or felt unimportant by any of the team members in the store. Even after a few changes in staffing, we have a very friendly relationship. They treat you like you're the most important person there, and take the time to make you understand not only the work performed, but all your options as well. NO HIGH PRESSURE SALES HERE!
5/ 5stars
by  
on August 11, 2016
5/ 5stars
by  
on August 10, 2016
Exceptional customer service and prompt, knowledgeable service on my vehicle.
1/ 5stars
by  
on May 27, 2016
I only filled out the survey (not Accurately) so I could ask for you too please delete my Email from you files. Please delete my Email address from all you records.
5/ 5stars
by  
on May 14, 2016
Clint was excellent in assisting me today he even brought to my attention that some parts from my previous visit had not been put back and had them put back
5/ 5stars
by  
on May 2, 2016
The care and knowledge was exceptional. Our car broke down outside of SLC on the way from CA to CO. I needed to make a flight from CO to return to CA on the team at Firestone went above and beyond to repair our car and send us safely on our way. And all this happened on a Sunday. Thank you.
5/ 5stars
by  
on December 14, 2015
Father in law recommended them and wasn't lying about how good they are.
5/ 5stars
by  
on November 24, 2015
I love that they are fast and knowledgeable. They also show me what is wrong which I appreciate.
5/ 5stars
by  
on November 16, 2015
I went to Firestone right by the freeway in Sandy. They are so polite on the phone and in person. Their store manager is amazing and knows exactly what I need everytime. When I first because a customer it was in Millcreek when they did my first time change or tire fix. I ran over a wood chip and it kept my tire flat and because it was cold I thought nothing of it. After going into the shop they found a small particle of the wood chip sticking out and removed it. My tire has been great ever since and they did it for FREE, because it was my first time with a flat tire. The Sandy location when I went in for an oil change and alignment offered me a lifetime alignment and said they'd give me $50.00 off if I came in now because they were slow. Now I love my lifetime alignment package and for the length of my car's life and me as the owner I get that service. Lastly they honored the same price for my oil change as they did before even with Synthetic oil for my Kia Optima. I love Firestone and will not be returning to another business other than Firestone to service my vehicle. Simply because of the service provided and deals that Firestone offers. Of course they are a complete car care company.
5/ 5stars
by  
on October 19, 2015
Great service! - replaced my tires in no time. Would recommend to others!
5/ 5stars
by  
on August 8, 2015
The manager and tech were very approachable and showed excellent customer service. I went in for a new set of tires and they were the best deal out of 4 shops I called. They treated me and my car well, so I left happy.
5/ 5stars
by  
on July 1, 2015
He was alone for a while and still got my car done in less then a hour
5/ 5stars
by  
on March 1, 2015
Great shop. Service is better than some other shops in town.
2/ 5stars
by  
on February 27, 2015
Came in for a tire rotation, left with a broken bumper.
4/ 5stars
by  
on February 26, 2015
I go there to rotate my tires. Usually there are quick and friendly.
2/ 5stars
by  
on February 5, 2015
I broke the belt to my alternator. Payed them to replace all three belts. They only replaced two and did not tighten the last one. I had to do it myself when I got home
1/ 5stars
by  
on February 4, 2015
I recently spent $335 on tires, oil and wiper blades but was called and told they could not do alignment (lifetime) on my new tires unless I bought new tie rods. So I went to get a second opinion which said my rods were fine but nuts were stuck and that mechanic loosened them. Additionally 1 wiper blade arm was bent while installing the blade and had to be replaced. It was a very bad customer experience for sure.
5/ 5stars
by  
on February 1, 2015
It is always a pleasure to do business with them. I moved here three years ago and I have bought two sets of tires from them. Because they warranty the tires with a proper rotation schedule, I always have my oil changed there and tires rotated at the same time free. That way I don't forget and stay on schedule. They are fair and honest. Hard to come vy these days. I watch them with other customers and they treat everyone like they are important.

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Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

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