Car Tires And Services At 5400 S 4015 W: Firestone Complete Auto Care In Kearns

Come in to your nearest Firestone Complete Auto Care at 5400 S 4015 W for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5400 S 4015 W
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #595268 Managed by Terry Floyd

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • A Tradition Of Service At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll check lights, wipers, hoses, and more. Plus, our team believes in offering the most consistent service on the market, at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

    Customer Reviews

    (4.3 of 5) - 34 Reviews
    1/ 5stars
    by  
    on October 28, 2018
    I would recommend you double check everything they touch and look at to make sure it out back on right
    Responded on October 29, 2018
    Hello, Spencer. We're sorry to see that you had an unpleasant experience at your local Firestone. We would like to discuss your concerns further so we may assist with getting them addressed. Please email us at socialcare@bfrc.com with your contact information, a link to this review, and any additional details that you would like to provide. Thank you for providing us with your feedback and we look forward to your response. ^Katrina
    Firestone Complete Auto Care - Taylorsville Management
    5/ 5stars
    by  
    on June 12, 2018
    Terry is absolutely wonderful at his job very easy to schedule and get work done.
    4/ 5stars
    by  
    on February 14, 2018
    5/ 5stars
    by  
    on October 21, 2017
    Great, friendly staff!!! Tech was friendly and very helpful! Go see Matt!
    5/ 5stars
    by  
    on October 21, 2017
    These guys/girls are great! They are always upfront and honest with me. I don’t usually deal with the upkeep of my truck. I let my husband do it. Until we started coming here I never felt comfortable. I always felt like because I was a women they were always trying to take advantage of me, BUT not with this guys. It’s the only place I take my truck.
    5/ 5stars
    by  
    on October 5, 2017
    Excellent service and customer service every time.
    1/ 5stars
    by  
    on July 3, 2017
    non-existent communication, and it took 2 appointments a week apart and a call to customer service just to get 4 tires and an oil change. They sold the tires they ordered for my second appointment to someone else. In the end I got the wrong tires and it took them 7 hours to do that. I will give them one more shot to earn my business, but 3 strikes and you are out.
    1/ 5stars
    by  
    on June 28, 2017
    I recently had services done at Firestone Address: 5400 4015 W, Taylorsville, UT 84129. I arrived and Jennifer said that services would take about an hour to 1.5 hours. I ended up waiting for 3 hours before I checked out (in which I wasn't mad, totally understand certain circumstances.) I drove my call around all weekend long to find out on Monday that oil was dripping out from the bottom of my car. Come to find out on that my oil cap was not on and was left inside my engine bay. My washer fluid cap was also stated as "missing" and I ended up finding that in the engine bay as well. There is oil now in my windshield fluid tank. I was unaware that they did any of this, no mechanic came up to talk to me about my car. They simply checked me in and rung me out, walking out fully unaware of the possibility of running out of oil and blowing my motor. I called yesterday to speak with a manager in which was Terry at the store. Jennifer left a message for him to contact me at 8 am MST. I called them at 9 and spoke directly with Terry in which he stated that he had no idea he had to call me. No messaged was left for him to contact me and now quite frankly at this point in time I don't feel like I can trust servicing my car, this was a very terrible experience. Due to the fact that they spent 3 hours doing who knows what, and now somehow misplacing my oil cap and windshield wiper fluid cap. I simply came in for new tires and an alignment. I was not happy because I use a certain brand of motor oil for my car, so I'm not sure what kind of oil they used to "top off" my oil in my car. I am very displeased to find out that oil was everywhere in my engine, to point where I could have future motor damage. I believe that oil is in my engine, where it should not be and am concerned for potential damages to the motor. I believe this is unacceptable and not very happy with my experience at Firestone. I have a file # 225-2905 in which I spoke to Paige CS rep. I had a recent talk with Gilbert Leon about TWO weeks later, I was supposed to be contacted within 5-7 days. I don't know why services are so poor, people need to be better trained.
    5/ 5stars
    by  
    on March 17, 2017
    Terry was so friendly and has a great laugh. I appreciate the visual aid in helping me to understand what was being done to my tire. The tech was great not grease marks, and fixing my tire quickly. I appreciate the great customer service and their attention to detail. I will be back. I recommend you go in and give the a try. Fair, fast friendly service. thank you Terry.
    5/ 5stars
    by  
    on March 16, 2017
    The staff are always friendly and treat me professionally. Thank you for you guys great service!
    5/ 5stars
    by  
    on October 21, 2016
    The service that I was given from Terry in the group of men that were down there was excellent five stars we will very happy with you know the tires that buy we hope to see you guys again soon thank you
    5/ 5stars
    by  
    on April 22, 2016
    Your crew at Firestone were fantastic!!!!!!!! Not only did they take the time to explain the work done on my car, they also pointed out a problem that it had. They were able to explain it to me in a manner that I understood and they made me feel 100% confident that was truly the problem. They took the time to research the replacement information and diagrams for my reference. The two gentleman behind the counter not only treated me like I was their #1 customer, they treated me as if I were family. You can't get that just anywhere. I WILL WITH OUT A DOUBT BE RETURNING TO THIS SPECIFIC LOCATION SIMPLY BECAUSE OF THEIR CUSTOMER SERVICE!!!
    5/ 5stars
    by  
    on March 10, 2016
    Always honest, friendly and courteous service as well as having competent mechanics. They do great work for me everytime and they exceed my expectations. (Kearns Center)
    5/ 5stars
    by  
    on December 16, 2015
    I used Firestone for my regular oil change and purchased a new battery for my car. I have always received excellent service for my vehicle.
    5/ 5stars
    by  
    on November 10, 2015
    I recently had Firestone replace 4 tires on my van and found the price to be below competitor prices. I got a quote and booked my appointment online and they were quick to respond and confirm my appointment. Without question they honored the price quoted, and got the job done ahead of schedule. I also had a certificate for a free oil change. They honored that certificate and did a complete oil change free of charge!
    5/ 5stars
    by  
    on October 25, 2015
    I have used several shops around the valley with mixed results. This one has had the best customer service, they repaired my vehicle super fast. I am very satisfied and highly recommend them.
    5/ 5stars
    by  
    on October 8, 2015
    I used them yesterday, I am one to be paranoid when it comes to my car and Chet and his team did such an amazing job keeping me informed and setting my mind at ease! These guys by far are the best!
    5/ 5stars
    by  
    on September 14, 2015
    They were open on a Holiday and took everyone that came in the door as quickly as they could.
    5/ 5stars
    by  
    on September 11, 2015
    I can't say enough good things about Firestone! I went to two other shops before coming here and they would all make a deal with me and then say the repair wasn't worth their time. Firestone was the only one to commit to the task and finish it all the way through! To top it all of the employees are all really friendly and willing to help with any problem that comes up. No job is too big or to small for these guys. They have a great manager and great team!! They have earned a customer for life.
    5/ 5stars
    by  
    on August 28, 2015
    Excellent service friendly professional environment. Definitely recommend.
    5/ 5stars
    by  
    on July 15, 2015
    Firestone Auto Care, are down to business, considerate of your time, good explanation of work needed on your car, and I feel that I was treated fairly, and with respect. Will use this, auto care again.
    5/ 5stars
    by  
    on April 20, 2015
    I had a flat. Offered the inspection. $9.99. Excellent value trustworth tech's and willing to approach the customer if a issue was suspected. I recommend the inspection. Absolutely.
    5/ 5stars
    by  
    on April 11, 2015
    Even after my phone messed up. They still worked and got my vehicle done then same day. Much appreciated.
    5/ 5stars
    by  
    on February 1, 2015
    I was in getting my car serviced. They did a great job on my car by the way. But it was what they did for the couple that came in while I was there that shocked me. The couple had a nail stuck in their tire. The lady did not want to spend the money to get a new tire. So they got on the phone and called around to find someone who had a used tire that would work. The lady was also worried that her car was overheated so they topped off her radiator and gave her direction to the other shop. Case closed the absolute first place I will take my car is here.
    3/ 5stars
    by  
    on January 28, 2015
    I took my car in for problems and they never fixed it. They worked on it but the car never started the next day. I took it back there 3 different times with in a week. we finally took it somewhere else and it was a fixed be someone else the first time. customer service was great.
    5/ 5stars
    by  
    on January 27, 2015
    Always received with a smile and personal hello. Needs identified and time requirements addressed.
    5/ 5stars
    by  
    on January 27, 2015
    I was informed of the repair I needed in a very professional manner. Even willing to put my vehicle on the host to show me where a power steering fluid leak was coming from. The mechanic spoke with me personally explaining the situation.
    1/ 5stars
    by  
    on January 27, 2015
    Took my car in because it was making a noise by the front tire. They said they check and couldn't hear the noise. While driving home heard it the whole way. Also they were suppose to check tire pressure and fill up oil, washer fluid and antifreeze which they did none of it. They ended up not charging me but they money was not the issue, the problems in which I brought my car in were.
    5/ 5stars
    by  
    on January 26, 2015
    I HAD MY YUKON SERVICED LAST MONTH AND THE FRONT DESK WAS AWESOME! MY SUV WAS RETURNED TO ME VERY PROMTLY AND IS RUNNING GREAT!
    5/ 5stars
    by  
    on January 24, 2015
    I have been a firestone customer since 1970, As always the products are first rate. I have taken my 1999 expedition to the Firestone in Taylorsville since purchase. I also have my mercedes and my passat and my kids cars cared for by your folks, The service has been good and the pricing fare. Tell Seth his folks are great and they did a great job on my expedition. It runs better then it did when I took it in. The job was done in a timely manner. Good Job.
    5/ 5stars
    by  
    on January 24, 2015
    I have them change my oil on my cars and brakes and tires very good service. ...
    1/ 5stars
    by  
    on January 23, 2015
    I went in for a alignment evertime i go in somthing else its wrong . They called said my inner tie rod end on the drives side was bad. But i told them I my self just replaced it. So I get there to see what there talking about. And they say oh wait its the upper ball joint I keep fixing things just to get a alignment but they always have a reason they can't . So my steering wheel is completely off makes it a pain to drive you think they would atleast set the alignment the best they could that would make me want to keep going back forsure for future problems .
    5/ 5stars
    by  
    on January 23, 2015
    Seth and the guys and ladies of this Firestone never cease to amaze me when I go in for something. They are so dedicated, ethical and courteous, and I never once get the idea that they're trying to swindle me. They are unbiased when it comes to letting me know what's needed for my car.
    5/ 5stars
    by  
    on January 23, 2015
    Better experience than the last visit. I came in with a slow leak in one tire because of a nail. Unfortunately there were two tires that had nails and they were unrepairable. I had this issue a few months ago and there was nothing this store would for me since I had not purchased roadside hazard on my newly purchased tires. So I went to another competitor and they let me add roadside hazard and replaced the tire for 2/3 less than what I was told a new tire would cost at Firestone. So this time Firestone honored my roadside hazard purchase from another company and replaced both tires at 60 bucks a piece! Will definitely be back!

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