Car Tires And Services At 495 W Center St: Firestone Complete Auto Care In Provo

Ready to come in to your local Firestone Complete Auto Care on 495 W Center St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

495 W Center St
Get DirectionsHours + Information
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #595381 Managed by Eddy Lowe

HOLIDAY HOURS

Please note our hours for Thanksgiving and Black Friday

  • 11/22Closed
  • 11/236am-8pm
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates will give your car a free courtesy check. We'll examine lights, headlights, belts, and more. Additionally, our team believes in delivering the best quality service possible, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

    Customer Reviews

    (4.1 of 5) - 24 Reviews
    5/ 5stars
    on March 15, 2018
    I walked in about 15 minutes before closing, desperate to get my oil changed. Instead of turning me away or being rude about how late they would be getting home if they were to help me, they happily helped and took care of me quickly. They did a great job and treated me very well. I want to give a shout out to Ashlee and Brayden. Thanks you guys!!
    5/ 5stars
    by  
    on October 6, 2017
    5/ 5stars
    by  
    on August 9, 2017
    EDDY went above and beyond to find the right size tire for my car. He called several distributors before finding one that had an option we could use. Once he found a distributor he arranged for same day delivery and install. A short time after I had left the store he called to tell me he had found a better and cheaper option for my car. I appreciated that he would continue to research my tires and assure that we were selecting the best tire for my car. No one enjoys dropping $800 for a set of tires, but Eddy's excellent customer service made the visit seem not so bad.
    5/ 5stars
    by  
    on January 30, 2017
    I was looking for tires for my Nissan Sentra and on a whim went to Firestone in Provo to pick up my roommate who had taken her car in. I decided to see what they could offer me and they were so kind and honest and I didn't feel like I was being taken advantage of being that I'm a woman and know nothing about tires. They offered me a great and you can't beat their warranty and service. I would highly recommend this location and will be going back for future maintenance. I can defiantly trust the gentlemen to give me an honest and fair pricing and not lie to me about what needs to be done.
    1/ 5stars
    by  
    on May 14, 2016
    They gave me an appoinment at 7:30 am so I could get my car back at 9 am. At 8.30 am my car was still parked outside, they did not even move the car inside the shop to feign they start working on it. Took my car and left. This is the secod time this happens to me in this branch. Never coming back again!
    5/ 5stars
    by  
    on December 3, 2015
    They have always been professional and helpful. Setting an appointment is best because they can get busy. The quality of service and the price can not be beat.
    5/ 5stars
    by  
    on October 23, 2015
    I came in on a day that they were short handed. I let them know that I had to be somewhere by 11. One of the senior staff members, took the time to go and help out on my vehicle to make sure that I would be able to get out on time. This location always goes above and beyond to help fix my vehicles and make sure that everything is done for a fair price. This is the only place I trust to take my cars.
    3/ 5stars
    by  
    on October 19, 2015
    They did a good job, and gave me a decent tire for a decent price, so I can't complain too much. I'd give them five starts, except for two reasons. 1.) They lost my hubcap. It's a small one that just goes over the hub nut, but they still lost it. I was already missing one when I went in, and they managed to lose the other one. 2.) They told me they wouldn't be any longer than an hour, and they took about an hour and forty minutes. Not a big deal had I known that going in, but I don't like to be told one time just to nearly double it. All in all, decent service, decent price, nothing to write home about, but I would consider them again in the future.
    5/ 5stars
    by  
    on October 12, 2015
    Mr Eddi know his business, he have lots of knowlege and sense of time. he stay on top of everthing to help me
    5/ 5stars
    by  
    on June 30, 2015
    Last week my daughter, who attends college in Provo, came into the shop right before closing because she discovered a nail in her tire. She was headed to the airport to pick up her sister and was running late and hoped that they could fix it fast. We had put new tires on a year before and thought they were fine. The technician inspected the damaged tire and was alarmed at the state of the two front ones. He had my daughter call her dad who said he would deal with it later and that she needed to get to the airport but the employee explained that these tires (which were not new. I forgot that we only replaced the rear tires) would not make it to SLC and that the wire (?) was coming through the rubber. The employee then stayed late to install two new front tires, fill the back ones and fill the oil tank. And all at a remarkable price. We are beyond grateful for his dedication to keeping our daughter safe. I can't imagine what would have happened had he not noticed the problem. This was not just an up-sale. These tires were disastrous. My daughter was talking to an elderly woman in the waiting area who told her that she trusts no one else with her car and that she drives all the way from Park City to get her car fixed. We are customers for life!!
    2/ 5stars
    by  
    on May 19, 2015
    I went to get my oil changed here and as I was talking to the guy he seemed surprised that a prius was a hybrid....red flag...when I got home I decided to check the oil and after a couple of times to make sure it was correct I realized that they had put way too much oil in my car.
    5/ 5stars
    by  
    on April 17, 2015
    I brought my car in a couple weeks ago and seth and rocky helped me and did an awesome job!!
    4/ 5stars
    by  
    on March 15, 2015
    I not only use them for tires but for steering and shock repairs they are efficient and good on the rare occassion a problem happens they fix it promptly,.
    3/ 5stars
    by  
    on February 26, 2015
    I use the Provo Firestone for alignments since we have the lifetime alignment deal with them. They do a good job but I have to wait a REALLY long time every time I go in. The last time I was there, I was the only person in the shop. It took 20 minutes before a technician even pulled my car into the bay and then another 50 minutes to do the alignment. I went in at that time because I knew there wasn't a wait and I had my 2 year-old with me. I will keep going because of the warranty but I don't recommend this store to others.
    5/ 5stars
    by  
    on February 4, 2015
    I have been a Firestone customer for years, but the Provo store is a cut above the previous stores I have used.
    5/ 5stars
    by  
    on February 3, 2015
    I used the about 45 days ago, excellent customer service and great follow up
    5/ 5stars
    by  
    on February 2, 2015
    It was timely to set a date for the service and it was handled appropriately.
    4/ 5stars
    by  
    on February 2, 2015
    Used them for alignment and new tires, great job, thank you!
    4/ 5stars
    by  
    on January 26, 2015
    I was experiencing some odd vibrations and sounds coming from my front tire after I accidentally ran over an object in the road. The techs were able to determine what was damaged and replaced it in a timely manner. My budget was tight, so the gal writing up the financials tried to cut some of the prices where she could to make the service happen. Unfortunately, after the first visit, the vibration and funny sounds coming from my tire weren't solved-so I brought the car in again and they looked it over and determined that it was caused by a piece of the plastic undercarriage that had broken loose and was rubbing against the tire-tricky tire problem solved! They didn't charge me for the second visit. Happy customer:)
    5/ 5stars
    by  
    on January 25, 2015
    I take my cars there for service and I can get it done while waiting for less than a hour. The car comes back clean with a new sticker in the windshield . I tell my friends and family about the great job they do and now some go there .Thanks
    2/ 5stars
    by  
    on January 24, 2015
    On my last visit, they wouldn't rotatemy tires, I was told that my tred was at 3/32, I checked the tred with my tred depth gauge and all tires were 5/32. They refused to rotate my tires for me so I had to find a different shop to service my vehicle. I have been going to this Firestone for many years, however; the service has been getting worse with each visit within the last year and a half. I have found a new shop to service my vehicle and I don't think I'll be returning to Firestone in Provo.
    5/ 5stars
    by  
    on January 24, 2015
    I've been using them for 3 years now and they always perform quality service on my vehicles. They are upfront and honest with me about options, car advice and maintenance issues. Never had to take it back to get refixed.
    1/ 5stars
    by  
    on January 24, 2015
    I used them a few weeks ago and they took way to long to get my brakes fixed. By the time I left I had been there for 2.5 hours. I just needed my back brakes replaced. It shouldn't take that long right?
    5/ 5stars
    by  
    on January 23, 2015
    Staff was helpful and courteous and tried their best to provide great service

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