Car Repairs And Tires At 321 Stadium Dr From Your Waxahachie Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 321 Stadium Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

321 Stadium Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #326687 Managed by Steven Collyard

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll examine lights, suspension, belts, and more. Additionally, we're dedicated to providing the best auto repair possible all at reasonable prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we're always working to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 65 Reviews
5/ 5stars
by  
on February 2, 2019
Good experience, I was asked if I would wait for my tire replacement or drop off. I explained that I would be going to lunch and come back to pick up the truck. Got a call just as I was pulling into the parking lot that I could pick it up. Worked out very well.
5/ 5stars
by  
on January 13, 2019
5/ 5stars
by  
on December 15, 2018
Technician and advisor were extremely helpful and were able to take care of my vehicle in a short amount of time.
5/ 5stars
by  
on November 25, 2018
Excellent service. Fixed another stores screw up, remained after hours to do so.
1/ 5stars
by  
on October 31, 2018
My service experience was very unpleasant! It took a day and a half to complete a wheel alignment and a tire rotation and balance. Miscommunication among staff and service people, the only thing that may have saved my chances of returning is the competent service manager Rodolfo. He made things right at the end. However, I would definitely think twice about getting my vehicle serviced here again.
Responded on December 16, 2018
Abel, we are sorry to hear about the negative experience you had at this location. We value your satisfaction and we would like to ensure that your concerns are addressed. Please feel free to email us at socialcare@bfrc.com and provide us with any related invoice numbers, the link to this review, your contact information, and any other details pertaining to your visit. Thank you for reaching out to us at Firestone. We appreciate your business and look forward to your response. ^Stefanie
Firestone Complete Auto Care - Waxahachie Management
5/ 5stars
by  
on October 23, 2018
The staff a was very helpful and attentive, very polite.
5/ 5stars
by  
on September 28, 2018
Keep me aware of what was happening
5/ 5stars
by  
on August 24, 2018
This place is the best. Trustworthy and reliable. I am disabled and I cannot work on my family vehicles anymore. I have taken a wide variety on vehicles here from domestic, Japenese, German, basic to luxury. They were able to handle tires to complex repairs. They are called Complete Auto Care for a reason. If they say my vehicle needs a repair, I trust they have my best interest in mind and are not try to increase my repair bill. They keep my family safe.
1/ 5stars
by  
on July 11, 2018
I “secured” the internet price, but upon arrival the amount was almost doubled, then they didn’t do all the work requested. When I picked up my vehicle the final price was $70 dollars more that the signed quote that morning and was able to do al the work originally quoted. PLEASE BE AWARE OF THEIR GAMES AND I URGE OTHER TO USE ANOTHER MECHANIC FOR SERVICE.
5/ 5stars
by  
on July 6, 2018
Due to unexpected circumstance, a part broke due to the age of my truck. They made sure I was comfortable and stayed informed on the progress.
4/ 5stars
by  
on May 28, 2018
took my car in for A/C service and they did something to my A/C system after adding the missing freon because now my car's A/C will not blow as strong as it did before I had taken it in to them to solve the problem.
5/ 5stars
by  
on May 9, 2018
Outstanding customer service. We arrived 10 minutes prior to closing and were treated as if we were the first customer of the day. They stayed late to see that our needs were met and we're so gracious. Stefan was fantastic and I only wish I knew the technicians name that stayed to do the repairs he was awesome as well.
5/ 5stars
by  
on May 8, 2018
Worked me in on a Sunday to get my brakes fixed. They were unable to get it done that day but did it first thing the next morning. They sound great now and they were so nice.
1/ 5stars
by  
on February 16, 2018
I had an appointment for 4 tires, alignment and a state inspection. After waiting for TWO AND A HALF HOURS, they had the tires done. That's all. And the tires I had to get were not the tires I was quoted and made an appointment to have installed. So I paid for the tires and left without the alignment and inspection.
5/ 5stars
on January 4, 2018
they were friendly and got me in and out within the hour for an oil change and inspected my tires for nails
2/ 5stars
by  
on August 26, 2017
My 2013 Subaru 3.6R blew a Firestone tire. I took it to this store for a replacement. The salesman offered to attempt to repair it. When told this was unsuccessful, I was offered a replacement tire at $170. The 4WD Subaru ~requires~ a replacement that exactly matches the profile of its other tires. After a replacement tire was mounted on the wheel and the wheel remounted on the Subaru and the car driven out of the service bay, the technician somehow decided that the ~wrong~ tire had been put onto the vehicle (!). He returned the car to the service bay and - after a further wait - place what is supposed to be the correct tire on the wheel. I am no mechanic and must rely on the integrity and competence of the sales and mechanic personnel. In view of the above, I do not have any confidence that the correct tire has been put onto my vehicle.
5/ 5stars
by  
on July 23, 2017
I made my appointment online. When I got to the store the man had all that I wanted done to my truck in his computer. He went over all of it to make sure it was exactly what I was wanting done. I asked him about how long the jobs would take to do and the time he gave me was right on the time he said. Very friendly and professional people.
5/ 5stars
by  
on June 2, 2017
Very courteous, very helpful! Clean atmosphere! Elvis was my salesman, off er ring som e t h ing to drink while I wait. I would definitely recommend this store!
5/ 5stars
by  
on April 8, 2017
These guy's always does a great job
5/ 5stars
by  
on April 4, 2017
This is the greatest autocare service that I've ever recieved Firestone Auto Care Center in Waxahachie is and has the greatest TEAM that I've ever seen thank you guy's and my GREAT SERVICE ADVISOR Daphne
4/ 5stars
by  
on March 6, 2017
5/ 5stars
by  
on February 10, 2017
Worked with Daphne when I decided who to use and which tires to buy. I purchased two full sets for truck and car, front end alignments and oil changes on both. The only hiccup was one of the tires on the truck was put on wrong, Daphne took care of it, a little more time and travel on me but its all good now. Daphne was great to work with.
5/ 5stars
by  
on January 16, 2017
5/ 5stars
by  
on November 13, 2016
Overall good experience! Please get daffne(sorry if I misspelled her name) a stool! She was in a great mood, even after standing all day.
5/ 5stars
by  
on October 24, 2016
The crew at the Firestone in Waxahachie are first class! I know how hard it is to find a service team you can trust, and they have gone out of their ways to make sure we will not do business anywhere else! Elvis, Matt, Mike, and John have been the ones I have dealt with the most and it has been a pleasure getting to know them on a first name basis! They make you feel like you matter! My wife and I are grateful for the first class service that crew is providing!
1/ 5stars
by  
on September 21, 2016
Left our vehicle for tire sensor replacement, was told a day later that their diagnostic tool did not work, nor its back-up. Asked for state inspection, was told the following day that their computer was down. Asked for an estimate for air-ride shocks, was given an estimate, to which I agreed. Was told the next day that the shocks that were "ordered," were wrong, however, the tech tried to put on the wrong shocks on the vehicle. The only thing that was done to our vehicle at this Firestone location was an oil change, and I wonder if that was even done correctly. Even though we have had previous service done to our satisfaction, their is now no confidence in this particular location in Waxahachie.
5/ 5stars
by  
on September 7, 2016
From the first day I walked in the door I was impressed with the attitude of the crew and manager of The Waxahachie Firestone Store. Very friendly and extremely efficient in greeting and handling of their customers. The attitude they exhibited transferred to the customers and made the whole experience of having auto repairs or tire work done on your vehicle. I have dealt with shops like this for over 20 years as a supplier of auto parts and believe me they are exceptional. Waxahachie is lucky to have the likes of them in their community.
5/ 5stars
by  
on September 6, 2016
The people here at Firestone Waxahachie Texas are very nice people and very polite and always concerned about us.
5/ 5stars
by  
on August 22, 2016
I go to this Firestone all the time and I am never disappointed. I get great service and the customer service representatives always pleasant.
5/ 5stars
by  
on August 21, 2016
They seems like they were concerned about my problem and would take care of it. They keep me advised as the progress was going on.
5/ 5stars
by  
on July 17, 2016
I have been coming here for the past 2 years for service and I wouldn't go anywhere else! These guys always take care of everything and with huge smile! This is an awesome group of employees!
5/ 5stars
by  
on June 10, 2016
They went out their way completely keepimng me informed off the staturs off my car.
5/ 5stars
by  
on December 14, 2015
I have used them twice in the last 4 months abs was very happy with the service. I felt they were very honest.
5/ 5stars
by  
on December 14, 2015
Jonathan was a great help and very understanding of my needs and financial situation. I felt like he gave me the best deal possible.
5/ 5stars
by  
on December 10, 2015
I would have rather spent the $ on a new outfit! ( or several). But I have peace of mind now. That a new outfit wouldn't give me!
5/ 5stars
by  
on December 7, 2015
I have been with Firestone since 1997 Waxahachie and their staff has been by far the best of the best personnel Firestone has
5/ 5stars
by  
on November 21, 2015
Used them for tires and regular service. They do a thorough job and won't sell you something you don't need
5/ 5stars
by  
on November 7, 2015
I took my car in last week because it was overheating... from lost fluid. I thought it was the water pump, but it ended up being a hose that had gone bad by the water pump. Being that the labor cost for replacing the hose, because of its location was almost the same as the water pump, they fixed the hose and installed a new water pump for only the cost of the pump. This ended up saving me $30 plus dollars!!! Being that we are new to the area it was nice to find a reputable auto mechanic shop!!! They came highly recommended to me from various professionals in the area.
5/ 5stars
by  
on November 4, 2015
The team at Firestone Waxahachie does a great job. They are very efficient, making an appointment will get you in and out quickly with whatever you need.
5/ 5stars
by  
on October 20, 2015
Ask for Elvis P. Cudos to Waxahachie Firestone and Elvis P on my just recent visit. From the moment Elvis opened the door at 7am to my pickup at 430pm I was treated with the utmost courtesy and professionalism. Elvis listened to my needs and concerns and car was delivered as promised and price was within what I had budgeted. The whole process exceeded my expectations. The facility was very clean and comfortable and all staff were friendly. There were many other places of choice but I took a chance on Firestone and was not disappointed.They delivered. Elvis is an asset and keeper for the store. Ask for Elvis. I'll be back.
5/ 5stars
by  
on October 20, 2015
I took my son's car in for inspection, tire balancing and rotation, wheel alignment, oil change and to diagnose the air conditioner issue. My advisor phoned me and explained the car needed new windshield wiper blades in order to pass inspection. He also delivered the news that the air conditioner was in need of a complete overhaul. I authorized the repairs. Picked up the car and everything was the exact price he told me it would be and the air conditioner blew cold air again! Each time I spoke with my advisor, he ended the conversation with "I appreciate you". These 3 simple words speak volumes about the advisor. I felt appreciated and I knew they were happy to have me as a customer. Thanks
5/ 5stars
by  
on October 17, 2015
I had inspection on my car and oil change and did not take a long time good service.
5/ 5stars
by  
on October 13, 2015
Thay r very nice & job well done. I will come back
4/ 5stars
by  
on October 12, 2015
Fair !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5/ 5stars
by  
on October 8, 2015
Traveling between Austin and Dallas hit object on the I35 that caused a complete blowout on my tire. It was late and the tow truck was not going to be able to get me to the store before closing. I anticipated dropping the key in the slot and getting a call the next day. When I arrived at the store it was well past closing by Matt the manager was there and came out to greet me. He took my information and let me know he would have it taken care of the next day. As promised he called me early the next day and gave me options to solve my problem. Loved the customer service that is so rarely seen these days. Matt was helpful, friendly and polite. When I picked up the car the next day I asked for a recommendation on a local restaurant and was just as pleased with his recommendation as I was with his service on my tire. Thanks for making a bad day better.
4/ 5stars
by  
on September 29, 2015
Always take my car here for service. It is always good and for the most part timely. I thought it was a little expensive for a new battery and oil change, though. It cost well over $300. Happy with the experience, though.
5/ 5stars
by  
on September 20, 2015
I've got them for the past few years and always feel that I get great service! So glad to have them as a part of our community!
5/ 5stars
by  
on September 16, 2015
The staff went out of their way to help me out with a flat tire that had a tear in the side. It couldn't be aired up. I was really in a predicament with many circumstances involving my little 93 year old mom and just trying to get her home after a long day of appointments. They put the spare on for me immediately, although they were pretty busy. I went back after getting her home and settled and they helped me once again with new tires, even though it was just about closing time by then. Excellent staff and service. And most of all they were sensitive and quick to help with my situation. Thank you !
2/ 5stars
by  
on July 7, 2015
Time: 4hrs - Way to long. Appt @ 2pm. I arrived @ 1:30pm. They put my vehicle in the shop @ 2:45pm, started working on it at 315pm, finished @ approx. 6:30pm. They put 4 new tires on, rear drum brakes, and rear shocks. There was NO since of urgency. Tech would stop and go work with someone else, or walk here and there, talk to other techs. Several techs worked on the car doing different jobs so there was a wait in between each job waiting for the next tech to complete his prior assigned job. The techs walked really slow, I mean slooooow. When they were through they would park the vehicle in the back lot and all customers had to walk to their cars. Poor service there. I quit buying Firestone many years ago for service and tire quality, I came back to give them another try, if the products hold up go I may come back again, but not this store.
1/ 5stars
by  
on May 1, 2015
I used them a week ago for new tires and alignment. I was told that my car needed additional work to address an issue, which we approved. One of the parts needed for the additional work were to be ordered but when I hadnt received an update, I called and was told that they were not able to get the part. When I picked the car up, it was in worse shape than when I picked it up. I have since taken my car to a different repair center where two completely different issues were discovered. I also found that the center cap was missing from one of my wheels but the shop could not locate it and have not been forthcoming on keeping me updated on their suggested resolution for this issue. I am very very disappointed in the level of expertise and customer service we have encountered at this visit. In the past, we have been satisfied with our purchases and had no reason to believe we would receive anything less.
5/ 5stars
by  
on May 1, 2015
They're very careful to check everything to be sure my car is running well and gives me safe travel.
5/ 5stars
by  
on April 30, 2015
I had a wonderful experience at Firestone. Excellent!
5/ 5stars
by  
on April 5, 2015
They made me think they really cared for my business and did a great job!
5/ 5stars
by  
on March 11, 2015
We are happy and satisfied with the service that was given, its unfortunate the Firestone in Desoto, Tx is never the good to work with.
5/ 5stars
by  
on March 1, 2015
they do good work and give you a complete review of work done and results of what they find
5/ 5stars
by  
on February 27, 2015
They are so helpful and always have coupons on pricing .
5/ 5stars
by  
on February 27, 2015
The service I received from every employee especially the manager of the waxahachie location was great!
5/ 5stars
by  
on February 26, 2015
I was there maybe a month ago and I really enjoyed the service that I received
5/ 5stars
by  
on February 26, 2015
I had an oil change and the price and service received were outstanding. My car was serviced promptly and a overall inspection was done. A few things were recommended for repair and the items were estimated and a price match guaranty was also quoted on tires. Very happy with overall service.
4/ 5stars
by  
on February 3, 2015
I have used Firestone service centers to v service all our vehicles since 1998. Started in Oklahoma. We moved back to Tx in 2004 and have been using them here since that time. I can always depend on them for tires and service.
4/ 5stars
by  
on January 30, 2015
Very convenient. When the repair was delayed. I was placed in rental car.
2/ 5stars
by  
on January 26, 2015
last 3 times i took my truck to firestone was due to brakes making a noise so i had my brakes replaced, still made noise so took truck back and they hadn't replaced all the brakes but still said no problem. i had them complete the brake work then brakes started making noise every time I drove my truck and they still said nothing is wrong.. hummmm
5/ 5stars
by  
on January 25, 2015
the work was excellent, always completed within time given or sooner
1/ 5stars
by  
on January 24, 2015
My alignment is never done right . I asked for them to order my tires . Got a phone call a few days later asking if I'd found any tires yet and then ordered them for me . If it weren't the only place close I would go somewhere else . One certain employee was exceptionally rude . Which makes me not want to go back
2/ 5stars
by  
on January 23, 2015
It was my first time looking for a company who could change my oil near the Dallas area. I was so excited to find Firestone! I went online and booked an appointment and showed up 15 minutes early. When I went in the store the gentlemen working the desk area said it would be about a 45 minute wait. 45 minutes turned into 2 hours and I skipped the free inspection, because of the lengthy wait. I'm not sure I'd ever use this company again.

Firestone Complete Auto Care Locations In Your Area

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone