on March 1, 2019
T he whole team (especially the skilled mechanics) here at this Firestone Auto Center are outstanding. I was very amazed at how they worked together to get my car repairs done. Though they were minor repairs, but were done with a lot of care and expertise. The fact that I rode around not realizing that less than 1 mile from home, was the place with the solution to my auto problems. My windshield wiper nozzle was not releasing the fluid onto the window, and my right side fog headlight had been out for 6 months. Parts were sent for and the jobs were completed in record time!! Thanks so much Jerard, Curtis and Jared, you guys really ROCK your Firestone Center.
on January 21, 2019
Customer Satisfaction is important to these folks and they stand behind their work.
on October 14, 2018
Incompetence runs rampant at this store!!!
Responded on November 11, 2018
Hi Robert, thank you for reaching out to Firestone. We are sorry we missed the mark with your experience at our Spring location and we want to help. If you could email us at firstname.lastname@example.org with your contact information, invoice number (if available) and further details of your concerns, we will escalate them to our upper management team. We look forward to your response. ^Miguel
Firestone Complete Auto Care - Spring Management
on July 13, 2018
Mr. Gerard and his technicians were awesome. My services were quick and inexpensive. ?
on April 5, 2018
Thorough, professional, and honest. They take time to properly diagnose, look at alternatives, and explain everything.
on March 11, 2018
Drew was great with service and work!
on January 30, 2018
In an out in less than an hour and half for a brake job. Gerald (GM) and his crew were friendly and professional! I will definitely be coming here again!
on November 22, 2017
good quality work, but you have to be careful of inflating the bill with work not needed to be done. i received 2 more quotes before talking a (better) deal with my sales rep. it saved me about $480.00. From there, everything was great.
on October 22, 2017
Outstanding customer service. Best technicians!
on September 11, 2017
Very quick at getting me two new tires. I was there when they opened the doors, and my tires were mounted and balanced and I was out the door within 60 minutes. They also had no issues with answering some questions I had about another of my vehicles. The performed a safety inspection on my car and let me know of some concerns without trying or pressuring an upsell at all
on February 16, 2017
Staff was knowledgeable and the manager went above and beyond to allow us to use a coupon we had neglected to bring .
on December 14, 2016
The customer service is the best!! The repair work has always been complete to my satisfaction! Would recommend them to anyone.
on September 22, 2016
Customer service at this location is a priority.
on May 4, 2016
Very quick and easy service, I was really liked Firestones show room layout.
on December 9, 2015
I had Firestone repair a radiator problem with my car. Dylan did a good job of writing up my ticket and explained the work to be done and the cost. Robin was the tech who did the work and I have not had the same problem since. Roger presented me with the bill, accepted my payment and told me how much they appreciated my business. It was a good experience for me.
on July 7, 2015
I used them a week ago, and I'm glad I did. Thanks again!
on June 20, 2015
I used them for A/C repair. They were great, helpful in getting me to & from my house while they did lengthy repairs. Very professional and courteous!
on June 10, 2015
I easily set an appointment online, came in the next day and they had completed my service within an hour. Loved how it was so efficient!
on May 13, 2015
I came for an oil change and they provided me with a reasonably complete vehicle inspection. thank you
on February 26, 2015
I used the service station a few weeks ago and am pleased with the results. Their multi-point inspection prior to any work being done saved me from experiencing major future issues. I came in for an oil change and discovered I had a major gasket failure and an imminent braking system failure. The technicIan graciously showed me the items in question. I had all items repaired/replaced and vehicle runs perfect.
on February 2, 2015
Great customer service and support and great location
on January 23, 2015
I have had both my cars serviced at Friestone in Spring and have always been treated well with excellent work done each time.