Car Repairs And Tires At 2415 Pleasanton Rd From Your San Antonio Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 2415 Pleasanton Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2415 Pleasanton Rd
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #654795 Managed by Oscar Cardona

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our professional teammates will give your car a free courtesy check. We'll check oil level, steering, the battery, and more. Plus, our team believes in providing the best auto repair possible all at reasonable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.1 of 5) - 31 Reviews
5/ 5stars
by  
on July 31, 2018
Service was excellent, and price was great
4/ 5stars
by  
on July 10, 2018
1/ 5stars
by  
on April 23, 2018
Will never go back
5/ 5stars
by  
on April 5, 2018
I travel past other Firestone Stores to reach this one, I always have confidence in the personnel; this relationship has continued for years. My appointments always begin on time and I know that my repair issues are properly handled and the estimate of time for the repairs to be handled is met.
1/ 5stars
by  
on January 5, 2018
Not very good on closer to customers
5/ 5stars
by  
on September 11, 2017
Pedro is always wonderful to work with. Kind and courteous, professional and knowledgeable. The new tech was on top of things too, and had my car in and out in what was probably the fastest time I've experienced in the couple of years I've been going there.
5/ 5stars
by  
on August 18, 2017
Always the best service I can find; we take multiple vehicles in for periodic and special needs servicing. Pedro and his staff have never disappointed. I would not start a long car trip without first having this Firestone check everything over.
4/ 5stars
by  
on July 14, 2017
I had scheduled an appointment with the store on 2400 Military drive here in San Antonio. The appointment was at 11 on 7-12-2017. When I got there I was told that it would be 2 hours just for someone to look at my vehicle. I was there for a standard oil change and a car care package. I was also told that I would likely not be out of there until sometime around 3 p.m. I cancelled the appointment and left. I then scheduled with the store on Pleasanton rd. I got there at 10:37. My appointment was scheduled at 11. I was told it would take an hour and a half for my car to be serviced. That was exactly what happened. My car rolled out of the bay at just before 12:30. One minor note. I was told that all of the things on my car that they checked were in good working order but I was not given anything to show me what they checked. Like a check list. I would like to see something like that in future.Overall, I will give this location a 9 out of 10. I will return and I will expect the same good service I received when I was there on 7-13-2017.
5/ 5stars
by  
on February 24, 2017
I have had my various vehicles to this store for service from something close to major to periodic 5000 mile oil changes. pedro and his staff are always on time, greet me as a friend and get the work done within the establised time frame. I could not expect more.
3/ 5stars
by  
on February 20, 2017
Mr. Guajardo was very professional and pleasant. Service was excellent. However, I was deceived in the services that I requested. I asked that my car be checked because steering wheel was shaking. Mr. Guajardo told me that for $9.99 car would be checked. After about an hour he returned and told me that car needed the 2 front tires. That was taken care of promptly. He gave me the total and I signed the invoice. Today as I sat down I reviewed my invoice and noticed that there was a $21.99 Complete Vehicle Inspection charge! I was made to believe that for $9.99 my car was getting checked to find the problem. All I ask is that full disclosure be given before vehicle gets worked on. Dishonesty does not sit well with me, as I am sure it is the same for others.
5/ 5stars
by  
on October 5, 2016
Highly recommend this location if you need services done to your vehicle. Great service on past visits, from the greeting as I walked through the door, to the work that was performed on my vehicle. "Staff in great", and I look forward to future visits.
5/ 5stars
by  
on May 4, 2016
4/ 5stars
by  
on April 20, 2016
Mr. Pedro was extremely helpful in helping me select the right tires for my vehicle. Impressed with his mannerisms.
5/ 5stars
by  
on December 4, 2015
I have an old but reliable car that needed a part that needed to be ordered. Pedro found the closest location and had his team work hard and quickly to get it done. I was very impressed with his offer to pick me up/drop me off at home if I chose to leave the car overnight. He showed me exactly what needed to be replaced and spoke to me respectfully. I have had my share of mechanics who speak to me as if I were stupid simply because I do not understand all the details of a car's engine. The waiting area has wifi so I was able to get some work done while waiting. I will definitely bring my car back here for any further repairs! Thank you Pedro, and your team!
5/ 5stars
by  
on November 27, 2015
I do my oil changes for my both vehicles there,always excellent job there and most courteous from all the technicians and the service advisor persons.
5/ 5stars
by  
on November 1, 2015
Everything went well, appointment was kept. Thank you, Carlos!
5/ 5stars
by  
on October 17, 2015
Recently bought a used vehicle in which i had to replace 2 tires, when i dropped off the car Pedro assisted me in finding the best deal and tires and when i picked up the car Fernando went over what had been done, he always makes me laugh. I have dealt with both of these gentleman in the past and they are a tremendous asset to your company. It genuine caring people like these 2 that make me repeat business with Firestone.
5/ 5stars
by  
on October 4, 2015
I went for tires rotated and oil change walked up and the work was done fast and done right !!
2/ 5stars
by  
on September 26, 2015
Store was short on staff @8am (Sat). Upon arriving the you could tell the employees were running back-&-forth. When it my turn to speak with someone, they were interrupted by phone-calls and co-workers. My vehicle was done in two-hours after numeorus inquires.
3/ 5stars
by  
on September 24, 2015
Very professional, would have liked them to more detailed in explaining services needed on my vehicle
5/ 5stars
by  
on August 30, 2015
Just a great time with service manager Fernando Villarreal
5/ 5stars
by  
on August 7, 2015
Went in for oil change and inspection sticker. Was very please with the way they explained changes in the Inspection sticker procedure. The read out on the condition of my vehicle was very understandable and precise.
4/ 5stars
by  
on June 22, 2015
This was first visit at this location and they took the time to show me how to find where to read oil percentage level. I appreciated that and explained my bill in detail.
5/ 5stars
by  
on May 25, 2015
Always a great job at Firestone, they take great care of our vehicles.
5/ 5stars
by  
on May 9, 2015
Had my truck inspection done on a Friday afternoon .
4/ 5stars
by  
on April 30, 2015
Had my car regular oil maintenance changed and they did a good job and it did not take longer then expected.
5/ 5stars
by  
on April 17, 2015
oil change and check car. All went very well. Good service.
1/ 5stars
by  
on April 17, 2015
Went in one day had a 2 wait. They told me to make an appointment the next day so I wouldn't have to wait that long. So came back next day. Waited 3 hours for them to have my car waiting for the last 45 mins while my car just sat being ignored. The staff just sat and talked to relatives that came in to ring food and laugh. Never again!
1/ 5stars
by  
on April 5, 2015
we are missing nuts from are car in the front left and right weel
5/ 5stars
by  
on February 9, 2015
took my vehicle in late afternoon and i was really surprised to get all the work done on my vehicle before closing time. great job \
5/ 5stars
by  
on January 23, 2015
I've been going to this Firestone store for tires and auto service for a few years. I have several vehicles that I take to this store and have always received the best service in each one. Great job from a happy customer.

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