Firestone Complete Auto Care: Your Source For Tires And Repairs At 2305 Schofield Rd Bldg 2610 In Fort Sam Houston

Ready to come in to your local Firestone Complete Auto Care on 2305 Schofield Rd Bldg 2610? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2305 Schofield Rd Bldg 2610
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #320672 Managed by Don Rosendahl

*This store is located on a military base.

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our auto care teammates can perform a free courtesy check. We'll examine oil level, headlights, the battery, and more. Additionally, we're dedicated to delivering the best quality service possible, at affordable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've seen just about every car problem out there. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (3.9 of 5) - 32 Reviews
    5/ 5stars
    by  
    on December 28, 2018
    I had an issue with my tires and was mistaken about some repairs. Don and John responded promptly and thoroughly. I have had all of my cars serviced here and appreciate the service they provided to me.
    5/ 5stars
    by  
    on June 11, 2018
    I had problems with the job done but, they contacted after my 1st review. They addressed the issue quickly and, correctly. I appreciate them addressing the issue so fast and, making it right. Thank you.
    5/ 5stars
    by  
    on December 26, 2017
    1/ 5stars
    by  
    on August 26, 2017
    They want to charge u for everything. No free battery or alignment inspection and even the courtesy inspection was $9.99. For the alignment just to inspect they wanted to charge me $21.99 if nothing was wrong if soemthing wrong they would apply it towards repairs really wow
    5/ 5stars
    by  
    on July 30, 2017
    Repair and coolant flush was performed quickly.
    5/ 5stars
    by  
    on July 30, 2017
    Repair and coolant flush were performed faster than I expected.
    5/ 5stars
    by  
    on July 22, 2017
    Always 110 % Satisfied When Visiting The San Marcos Tx Location
    5/ 5stars
    by  
    on May 2, 2017
    I was able to make appointment online the night before I desired service. I received a confirmation email in about an hour, and the store was ready for my arrival that next morning. The advisor was attentive and responsive, and I feel confident about the service I received. I will definitely return for my automotive needs.
    1/ 5stars
    by  
    on April 24, 2017
    AFTER TIRE REPAIR WO#153681, TPMS LIGHT STAYED ON AND TPMS SENSOR LIGHT CAME ON.
    1/ 5stars
    by  
    on March 25, 2017
    Nightmare
    5/ 5stars
    by  
    on January 7, 2017
    GREAT STAFF!
    5/ 5stars
    by  
    on May 16, 2016
    Outstanding work in locating the noise on my vehicle. Thank you for a great job.
    5/ 5stars
    by  
    on December 9, 2015
    I received quality service during my visit, good job to the staff
    5/ 5stars
    by  
    on November 24, 2015
    I always take my vehicle to Firestone Ft Sam, for oil change. My vehicle comes out happy when been taken care of. It's always on time for me to get my vehicle , never late or delayed. They really work hard to make their customers very happy and worth it. The price is also great!
    3/ 5stars
    by  
    on November 16, 2015
    the oil change. alignment was done well, but mechanic did not take care not to soil the interior - grease/oil on inside door and floor mat.
    5/ 5stars
    by  
    on November 14, 2015
    Great service and experience. Gentlemen at the counter was polite and helpful.
    4/ 5stars
    by  
    on November 9, 2015
    I would go here again. Recommend to anyone close to fort Sam.
    5/ 5stars
    by  
    on November 7, 2015
    I used them a week ago and they were very fast, and professional
    5/ 5stars
    by  
    on November 4, 2015
    I utilized Firestone on the 28th day of October in the year of 2015. While there I received a oil change and full inspection. Their prices are reasonable and their service,employees, and most importantly their equipment is the best out in my opinion. Although I didn't have an appointment they found the time to get me in and out in a timely manner.
    4/ 5stars
    by  
    on October 24, 2015
    I called to check if an inspection could be done, they said come on over. The inspection time was a little long. I did enjoy their knowledge and prospective quote for future tires that I will need.
    5/ 5stars
    by  
    on October 11, 2015
    Excellent Service, Fast Service Thank You Firestone
    1/ 5stars
    by  
    on August 6, 2015
    I brought my car to Firestone on base and told them I had recently replaced the battery but something was draining it when the car sat too long. I was fairly certain the alternator was to blame. I asked them to check the alternator and they said it was fine. That cost me $26. I thenfeared an electrical short and asked them to run a diagnostic of the electrical system. That cost me $98. The results came back that it was indeed the alternator that had shorted out. This process took 5 days to figure out and I had intended on doing the repair myself once I had confirmed the alternator was to blame. Unfortunately it took so long to confirm the issue that I didn't have the time to fix it myself prior to returning to my home station in ohio. So they repaired the alternator for $357. My issue was that I felt the delay in running the diagnostic was intentional because I had voiced my desire to save money by performing repairs myself as well as my limited timeline for doing so. I told them that I was frustrated so they did take the $26 charge off the final bill, but I had pretty much asked them to check the alternator initially and they said all was good at the start then $98 later it was "found" the alternator was to blame. Needless to say I felt exploited and it cost me $447 when I could have done the repair myself for much less. I think they knew this and thus they did everything they could to prevent this so they could squeeze as much money from me as possible.
    1/ 5stars
    by  
    on July 9, 2015
    I went to Firestone 3 weeks ago with an open mind not listening to many others opinions. I requested for my brakes to be checked and to put and end to the loud noise it makes, the mechanics heard nothing but I'm still hearing it. Also, paid for a leak test for my AC because I notified Firestone that when I had it serviced, my AC stopped blowing cold air after 2 weeks. They found no leaks and recharged it. I'm back to square one with no AC. Sad to say I will not seek any auto repair from any Firestone establishment. A terrible first impression.
    5/ 5stars
    by  
    on July 6, 2015
    I am sure glad I used Firestone on Ft Sam Houston, great customer service and very professional.
    3/ 5stars
    by  
    on June 24, 2015
    Transmission was shifting hard and they said they could try and diagnose the problem. Waited three hours for them to take a look and then they charged me $25 for the inspection and had no answers. My bad for not going directly to a transmission shop, but was a little frustrated that they took so long and then charged me without providing any answers.
    2/ 5stars
    by  
    on June 17, 2015
    I had scheduled an appointment for my wife's car to be serviced (oil change, tire rotation, alignment, check brakes), we dropped car off the night prior in drop box after confirming with counter staff where drop box was and also appointment. Next day I called around 11 to check status of car, mechanic doing work had no clue what I was talking about since his co-workers never passed on info to him, but system should have told him he had an appointment scheduled and for him to check on it, the apt was for 9 and the car had never been touched or even known was there, the guy told me he would get right on it, and received call within an hour, which makes me curious as to how all the things that needing to be done were completed in less than an hour, oh and he couldn't give me print out of alignment or brake check due to printer being out of ink, how convenient. I am not sure if he even did any of the services because the tires look to be on the exact same wheels as they were when dropped off, and brakes were squealing as if they were a pen full of pigs as we left even though he told me and wrote down that the brakes were almost new all-around.
    3/ 5stars
    by  
    on June 5, 2015
    The counter service was fine with knowledgable staff, the service personnel were understaffed which caused a backup that added approximately 30-40 minutes to the wait time.
    2/ 5stars
    by  
    on May 25, 2015
    I will never use Firestone on Fort Sam Houston again. In April I had breaks and routers replaced, after three days of high pitched squealing Firestone resurfaced the brand new routers without permission telling me my driving style (in 12 miles of driving) damaged the routers. Last week I had an oil change and was charged for a fuel injector service I didn't ask for or authorize. The tech told me it would be good for the car and wouldn't take the charge off. I had to call the 800 number on the firestone website for reimbursement. I will not shop at this location and most likely this business ever again.
    3/ 5stars
    by  
    on May 12, 2015
    Did not like that I was going to be charged 100$ dollars for labor to change out the power steering pressure switch. When it took me less than 5 min. That was absurd. Will not be returning to Firestone.
    5/ 5stars
    by  
    on May 7, 2015
    Great and prompt customer service, will recommend to orhers.
    5/ 5stars
    by  
    on April 4, 2015
    I have used them repeatedly and have always been satisfied with their work
    5/ 5stars
    by  
    on February 26, 2015
    Really quick, same day appointment, good staff, got the job done very efficiently.

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