Car Tires And Services At 23828 Southwest Fwy: Firestone Complete Auto Care In Rosenberg

Come in to your nearest Firestone Complete Auto Care at 23828 Southwest Fwy for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

23828 Southwest Fwy
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #314891 Managed by Lee Rosenbaum

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll check lights, air filters, the battery, and more. Plus, our team believes in giving you the best service possible, at unbeatable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or plan your appointment online or by calling (832) 757-1714.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 36 Reviews
5/ 5stars
by  
on March 3, 2019
We were getting our RV ready for a spring break trip when we realized we needed to replace our battery. I contacted the mgr, Lee and he let me know that he had the battery and how much it would cost. I told him I was on my way. As I pulled up to the back of the store, Pedro wheeled out his work cart and started to pull the old battery. I went in with Lee to complete my purchase. I was literally there long enough to run a credit card and receive a printed receipt. As I walked out, Pedro was finished with the install. It was like a pit stop at the Indy. I count myself lucky that I can call Lee at Firestone and get this kind of quick, courteous, competent service.
3/ 5stars
by  
on July 19, 2018
Didn't top off windshield fluid or coolant or even mention it was low.
4/ 5stars
by  
on May 30, 2018
5/ 5stars
by  
on March 22, 2018
5/ 5stars
by  
on February 4, 2018
staff at Rosenberg will experience, respectful and very helpful.
5/ 5stars
by  
on September 6, 2017
Jonny continued to offer excellent service and knowledge with my car. I don't trust my car to be aligned by anyone else. I have recommended many Mustang enthusiasts to seek his knowledge and most have made the switch to your store for alignments because of the attention to detail shown by Jonny.
5/ 5stars
by  
on May 20, 2017
Old used car. They checked the fit and got my new tires installed and on my way quick and reasonable. Great team. Great service.
5/ 5stars
by  
on April 23, 2017
The service from the time I walked in to the time I left was quite welcoming. The entire staff was courteous, professional, polite and attentive. Special thanks to Johnathon for going above and beyond to ensure not only that I was satisfied but for going above and beyond to get me safely back on the road in a matter of hours for something that should've taken days.
5/ 5stars
by  
on January 26, 2017
I had great experience with and exemplary courteous service from Mr. Matt White. He is a valuable asset at your Rosenberg location.
5/ 5stars
by  
on December 5, 2016
Great work done on my 2004 Ram pick-up. All the work was timely and both the tech and sales rep were courteous and professional.
5/ 5stars
by  
on July 29, 2016
Well organized..got the job done sooner than expected. An overall great experience. Even the coffee was good!!!
5/ 5stars
by  
on April 10, 2016
Great service. Excellent custom care.
5/ 5stars
by  
on April 6, 2016
I coasted into Firestone at 2 minutes to closing-my car was misfiring so bad I was scared to drive. Jerome was there and he came to the car with a mechanic and assessed the situation the best they could. He then stayed late and made sure he got me an appointment for the next morning. He kept me posted every step involving my car and went to considerable extra effort to work with my extended warranty. Dealing with them was very difficult but he stayed at it until I got my benefit. He absolutely raised the bar on customer service.
4/ 5stars
by  
on December 14, 2015
I thought it was a regular thing to get tires filled up and fluids topped off, did this service stop? My washer fluid was empty as well as all other fluids, tires were still low when I got car back. I'm not sure if this was a complimentary thing that came with an oil change, but I definitely didn't get it. Also- I was told that my car was in good shape but the check engine light was on too. Just seems like this store was just getting people in and out.
5/ 5stars
by  
on November 7, 2015
Staff was very helpful and professional quick turnaround time
1/ 5stars
by  
on November 1, 2015
Asked to have our car inspected but was rudely told that the person who does the inspection is not there ... No one said Good Morning, how are you doing? How can I help? Was told "Person not here" ... in a rude tone.
4/ 5stars
by  
on October 6, 2015
Near work/home & very convenient. Service tech at counter was very nice.
5/ 5stars
by  
on September 26, 2015
I went for an oil change and to check my windshield wiper pump. Pump was bad and battery was low, they informed me and repaired all
5/ 5stars
by  
on September 20, 2015
Service was nice and quick. They were able to get me an appointment the same day and I was out in an hour.
5/ 5stars
by  
on June 17, 2015
We won't use anyone else if we don't have. We bring both our vehicles here and are always happy with the service. Never pressured like the other places.
1/ 5stars
by  
on May 31, 2015
I had a light on indicating my tire was low on air. Man at the counter immediately discourage me from having him check for a leak by telling me the wait would be really long. He said the would check the air for me. I drove my car in the bay and without even checking how many pounds of air my tires should have he immediately started trying to put air in the tires. I stopped him. Since it was Sunday and had no where else to go I allowed him to continue after he pretended to check the air weight. When he was finished I drove off with the "low tire pressure" still on. I have no faith in these people.
5/ 5stars
by  
on May 23, 2015
I alway receive fast professional service and I would recommend to others
4/ 5stars
by  
on May 23, 2015
Long wait time, but thorough. Expensive shocks needed
5/ 5stars
by  
on April 29, 2015
Went a couple weeks ago. I had Excellent Service & Wonderful Customer Service!
5/ 5stars
by  
on April 27, 2015
These folks made it a pleasure to spend money on a repair. That's saying something!! They helped me get a tow and went out of their way to make sure I was comfortable while I waited. Knowledge of the problem and ability to repair definitely an A+++ grade.
5/ 5stars
by  
on March 1, 2015
We have been to the Rosenberg Firestone on several occasions with my daughters car and each time we have had great customer service and great technicians complete the work needed in a timely manner. They really listened to my concerns and make sure my daughters car is in tip top shape before she would head back to college. I really appreciate their caring attitude and the great work they do... that's why we choose to make the hour drive to have them service our car.
5/ 5stars
by  
on February 27, 2015
I had my car checked out before my long road trip in December 2014. I had no car problem during the trip. That definitely means they did an excellent job. I have been a firestone customer for over 10 years in different states. I stick to the business for good customer service and good quality of work.
5/ 5stars
by  
on February 25, 2015
Since relocating from another state I am extremely happy to have my Firestone dealer close to home. I have found the manager most friendly and knowledgeable. The staff are some of the best I have found here. I have recommended them to my neighbors.
3/ 5stars
by  
on February 4, 2015
Drivetrain trbl, repair estimated @ price to the point that had to ask for credit increase, I have good credit but increase was denied. Went to competitor and got approved and repaired at 1/4 price of firestone estimate. Previously used their credit to buy set of tires 4 times in my vehicles,4 repairs and several oil changes. After bad experience paid balance in full to firestone in next 30 days and not coming back.
5/ 5stars
by  
on February 4, 2015
My 1st experience with this Firestone was September of 2012. They explained what needed to be done and steps I could take to help stay within my budget. Everyone is friendly and helpful and I always leave knowing my car has received the best service. I have been a faithful Firestone customer for over 25 years.
5/ 5stars
by  
on January 26, 2015
I ONLY go to this Firestone. The quality of service and quality of customer service is more than outstanding. The guys here never try to sell me stuff I don't need. My 2007 fusion will last several more years because of the mechanics at this Firestone.
5/ 5stars
by  
on January 25, 2015
Personal, Professional and Competent. This place has it all (friendly, customer comfort, services and no high pressure selling.
5/ 5stars
by  
on January 23, 2015
They are very like my family. Mr. Mai is very helpful, really a very nice person he takes care of my vehicle ever sense they opend. I always going to bring my vehicles to my Firestone with Mr. Mai incharge.
5/ 5stars
by  
on January 23, 2015
I can trust their diagnosis. Good quality service.
5/ 5stars
by  
on January 23, 2015
For the past 15+ years I have used Firestone exclusively for my major repair and work on all my vehicles including my 4 kids cars and trucks as well. Rosenberg has always taken care of all my needs with professionalism and only fix or repair what is recommended.
5/ 5stars
by  
on January 22, 2015
Quyhn, Jordan, Eddie, and Luis are always great. They know me and I know them. Quyhn and Jordan are always upfront about service and pricing. I have been to other locations before and this by far is MY Firestone!

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