Firestone Complete Auto Care: Your Source For Tires And Repairs At 971 N Walnut Ave In New Braunfels

Come in to your nearest Firestone Complete Auto Care at 971 N Walnut Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

971 N Walnut Ave
Get DirectionsHours + Information
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #283552 Managed by Mark Gray

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll check oil level, air filters, the battery, and more. Plus, we're dedicated to giving you the best service possible, all at great prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (830) 214-7863.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.3 of 5) - 24 Reviews
5/ 5stars
by  
on February 27, 2019
I was very happy with the service and care provided to me during my visit to Firestone. I have never been to Firestone before, and this was only to have my vehicle inspection. Watching the way they take care of the customers in the lobby with their tires made me feel like I've been having my tires done at the wrong place. They weren't pushy, they weren't rude, they were very sincere in taking care of all the customers I saw in the lobby waiting as well for their vehicles. I will definitely go to Firestone the next time I need something with my vehicle!
5/ 5stars
by  
on July 31, 2018
No comment
5/ 5stars
by  
on July 30, 2018
The people at the store were courteous and did the job needed well.
1/ 5stars
by  
on June 6, 2018
Was charged 2 hours labor for a repair that was completed in 40 minutes.
5/ 5stars
by  
on October 8, 2017
Second time coming here this month, my car is hitting the dreaded 100k mark, but fortunately they guys here make the process relatively painless. I love how they work with you on applying the website coupons. I’ve had a great experience everytime I’ve had to step in, and the managers, Dan and Tim I believe their names were, are very helpful.
5/ 5stars
by  
on September 13, 2017
Dan will make you feel at home and offer the right solutions for your vehicle.
5/ 5stars
by  
on August 15, 2017
Manager was cordial and friendly. Service was fast, high quality and cheap.
1/ 5stars
by  
on March 31, 2017
I had the same work done at Hobb's Tire in Johnson City. Took them 3 hours to get parts delivered from Marble Falls and have me back on the road. After being assured 3 different times. The last time I called was at 1630. Again I was assured it would be ready. I arrived at 1810 to my vehicle on a lift with passenger side front tire removed and nobody working. Your manager offered to put the tire back on my truck and let me drive off. I might have raised my voice a bit. They had hours to notify me. Its about a 40 mile drive from my house to Firestone in New Braunfels. I didn't receive a single call during the day from them. After assuring me before I dropped it off. When I dropped it off and the 1630 call I initiated they never told me there were problems or my truck wouldn't be ready. Service sucked!
5/ 5stars
by  
on October 23, 2016
Mark and Ashley both do an excellent job of taking care of customer needs. The technicians do too.
5/ 5stars
by  
on September 23, 2015
Service was quick and thorough. Very courteous and professional.
5/ 5stars
by  
on September 7, 2015
The people working at the Firestone in New Braunfels, Tx are very friendly, courteous and best of all honest they really know what they are doing. What I like is that they are not there to take advantage of you, they are there to help you. It is very hard to find good honest people to work on your car this days and found them at Firestone in New Braunfels,Tx.
5/ 5stars
by  
on July 29, 2015
Great honest service everytime I go. Store Manager Mark Gray is awesome, honest and has high intergrity. I always use this store. Service is great and if anything is not right and I mean anything they bend over backwards to make it right.
5/ 5stars
by  
on June 25, 2015
Great Service>Great Product>Great Price !!! Will be back !!
4/ 5stars
by  
on May 14, 2015
I had a dead line to get my car registered, it needed the inspection too. I stopped by and the staff was very polite and very helpful.
5/ 5stars
by  
on February 3, 2015
Have been using this store for several years. All the employees I have been in contact with were professional courteous and honest (which for some reason is hard to find in retail today). If your company is interested in return customers keep the manager Mark Gray he is doing a wonderful job for you.
1/ 5stars
by  
on January 27, 2015
I gave this location a lot of business, since they are close to my work. But after a while, they gave me the impression that they were tired of working on my car. Excuse me!! The last straw was when I went for a tire rotaton. They didn't rotate the tires and did an oil change instead, AND tried to charge me for it!!! The female clerk was so beligerant about my not wanting to pay for the oil change, too. I had to get the manager involved. I was especially upset that the unauthorized oil change had dumped all the oil I had just paid for at the oil change I got at the dealer!!!!!!!! I haven't returned to this location since.
5/ 5stars
by  
on January 26, 2015
The employees at the New Braunfels, TX location provide expert service with a friendly, respectful attidute toward customers.
5/ 5stars
by  
on January 25, 2015
They did a good and repaired it right the first time.
5/ 5stars
by  
on January 24, 2015
We have always had good luck with Firestone in New Braunfels, Tx. The manager Mark has always taken care of us. Thank you Mark!
5/ 5stars
by  
on January 24, 2015
Firestone takes very good care of us............................
3/ 5stars
by  
on January 24, 2015
The employeessential where very nice but I've been there twice and the wait is always way to long. I sat there for 3 hours one night just for an oil change.
5/ 5stars
by  
on January 23, 2015
I love my Firestone store. Great customer service.
5/ 5stars
by  
on January 23, 2015
I was enroute to Houston and decided to drive through Landa Park to check out a possible reunion site. As I went over the bridge a tire blew out. At the bottom of the hill you were like a bright star! You understood my need, took care of it immediately, and gave me directions to Landa Park! Only a slight glitch in my plans!
4/ 5stars
by  
on January 23, 2015
Good service in getting oil changed on vehicle but took over 2 hours to complete.

Firestone Complete Auto Care Locations In Your Area

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone