Firestone Complete Auto Care: Your Source For Tires And Repairs At 10050 Highway 6 In Missouri City

Come in to your nearest Firestone Complete Auto Care at 10050 Highway 6 for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

10050 Highway 6
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #343719 Managed by Christopher Mendoza

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll inspect oil level, air filters, belts, and more. Plus, our team believes in delivering the best quality service possible, all at reasonable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

    The Source For Great Offers On Tires.

    We Cover Every Area Of Auto Repair

    After 90 years in the automotive industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Our products and services are covered by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (3.8 of 5) - 39 Reviews
    5/ 5stars
    by  
    on January 28, 2019
    They have best customer service. They make you feel welcome to the store. They work fast without cutting corners.
    1/ 5stars
    by  
    on October 24, 2018
    Went to have tire repaired. The store had no time to work on it. Want me to come back Tuesday maybe. A tire I bought from this store. I can go to Discount any time when open they will make time to work on the tire. Once they repair the tire, never told me or my wife what they did just what she needed on the car. Which one was a lie cause I had already replaced the belt they said was needed. This place has gone down hill and is taken advantage of people. This is sad to see this place go that direction.
    Responded on October 29, 2018
    Russell, we are sorry to hear about the negative experience that you had during your recent visit to Firestone. We can understand your frustration and we would like to help get your concerns addressed accordingly. Will you please email us at socialcare@bfrc.com with your contact information, a link to this review, and further details? We appreciate your business with Firestone and we hope to hear back from you soon. ^Katrina
    Firestone Complete Auto Care - Missouri City Management
    1/ 5stars
    by  
    on August 23, 2018
    I brought my car to evaluate the AC. They made a quote of $250 which I paid. The AC stopped working within 24hours. When I came back they refused to give a refund or even a discount on the new quote of $750. They made the wrong diagnose and made me paid for it.
    5/ 5stars
    by  
    on August 15, 2018
    Pleased with service I received along with first class service performed on my vehicle.
    5/ 5stars
    by  
    on July 30, 2018
    I found out what was wrong with my car when others could not.Thank you Josh!
    1/ 5stars
    by  
    on March 17, 2018
    There is zero communication between employees. I have to call multiple times to leave info with multiple employees. This resulted in my tire coming loose while driving. It's as if one hand does not know what the other is doing. Don't they use some kind of reminder app or old school postits? Make sure you call repeatedly as the store in its entirety has the memory of a 120 year old. In most cases this will be a minor inconvenience until you see your tire flying across the road because they do a rush job in order to be able to go home at 7pm because they don't know your car is there.
    1/ 5stars
    by  
    on March 17, 2018
    1/ 5stars
    by  
    on March 16, 2018
    Tire was misinstalled and I almost died. Tire flew out while on the feeder. There was over $1000 damage to the car. They used an inexperienced mechanic and said the tire type was new and unusual. It was a 2011 lexus. Neither new or unusual.
    1/ 5stars
    by  
    on March 16, 2018
    My tire was not installed properly. My tire flew out while driving. There was significant damage to the car. Luckily no one perished.
    5/ 5stars
    by  
    on February 14, 2018
    Feels like they always go the extra mile.
    5/ 5stars
    by  
    on February 6, 2018
    5/ 5stars
    by  
    on October 19, 2017
    The service here is always great! These guys are very honest and respectful. I am always please with the quality of service!
    1/ 5stars
    by  
    on August 11, 2017
    Very slow service. Technician was visiting with co-workers instead of working on my car.
    5/ 5stars
    by  
    on June 4, 2017
    I love the customer service Heidi provides at this location. She is phenomenal! Josh is also a very nice and friendly technician that is readily to help. Anytime I've had to get service here they have been happy to assist and don't seem annoyed when you only want air put in your tires like other Firestone locations
    5/ 5stars
    by  
    on April 26, 2017
    Excellent customer service
    3/ 5stars
    by  
    on January 29, 2017
    I like that the location is close and convenient. I have used this location a number of times for multiple vehicles. Service is not always timely. Associates don't often tell you about complimentary services offered.
    5/ 5stars
    by  
    on March 28, 2016
    5/ 5stars
    by  
    on December 2, 2015
    They are very fast and explain everything to me I love my experience.
    5/ 5stars
    by  
    on November 14, 2015
    They replaced my tires in less than an hour. Thank you guys!!
    5/ 5stars
    by  
    on November 10, 2015
    used firestone years ago and decided to come back because of the lifetime alignment. glad i did. will bring my other truck for service
    4/ 5stars
    by  
    on September 19, 2015
    i used them a week ago, pricy but excellent work with no up selling. Was a relief that they weren't pushy.
    5/ 5stars
    by  
    on September 7, 2015
    We have happy with the service at Firestone for over a year now!
    5/ 5stars
    by  
    on August 10, 2015
    Both the store manager Lee and the technician Miguel gave fantastic service. They were very knowledgeable and committed to addressing my concerns. Would highly recommend.
    5/ 5stars
    by  
    on August 6, 2015
    Firestone is expensive, but I keep coming back because Lee and his staff provide phenomenal customer service. Service is timely, they know my name & I trust their advice about my vehicle
    5/ 5stars
    by  
    on May 19, 2015
    Lee and his team has set the new mark when it comes to customer service. My only recommendation is that this manager needs a bigger facility. his growth potential is limited by the current structure.
    5/ 5stars
    by  
    on May 14, 2015
    Estimated wait time was accurate and not long at all...staff was pleasant and knowlegeable. I felt no pressure to purchase additional products. I will definetly return and have shared my experience with my neighbors!
    5/ 5stars
    by  
    on April 23, 2015
    Great service, competitively priced, only sold me what I needed, very respectful and honest. Didn't try to take advantage of me being female but instead took extra time to explain everything to me. This keeps me coming back as a regular customer!
    2/ 5stars
    by  
    on February 8, 2015
    Last week, I dropped my car off for services: oil change, tire rotation & balance, and brake check (I had brakes clean & readjust last year, but dissatisfied due squeaking noises until today). The service-managers were friendly, courteous, and professionals. They only made recommendations and had never pressure me regard auto services. Therefore, I keep returning for new tires, oil change, brakes services, & belts. However, I was truly disappointed with the oil change. A few hours after picked up my car, I noticed oil was dripping under my car. I went under to check and found the BOLT was loose; I was able to hand-tight the BOLT. Perhaps the mechanic got distracted and forgot to tighten the BOLT. Overall, I don't mind visiting this place for new tires and oil change, but I do not have confidence with engine works. I hope my feedback help to ensure a system in place to improve future services.
    5/ 5stars
    by  
    on February 6, 2015
    The staff and service is excellent on every visit, which is hard to find.
    4/ 5stars
    by  
    on February 4, 2015
    I had some work done last week, had an appointment. wotked on car on time and I was out of there on time.
    1/ 5stars
    by  
    on February 4, 2015
    I used them last Thursday and was very disappointed. I had oil smudges in my car on the console, window, hood and inside the hood. It's a brand new car getting it's first oil change and this is what happens.
    5/ 5stars
    by  
    on February 2, 2015
    Replaced all four tires, went of the chart to make sure we had the right size.
    5/ 5stars
    by  
    on February 2, 2015
    I have been going to this particular Firestone for 2 years and I am very pleased with the excellent level of service that I always receive. I have had serivice done on my vehicles and I have had tires replaced. I will continue to be a loyal customer to them.
    5/ 5stars
    by  
    on February 1, 2015
    Ken.mark and the rest of employees are very friendly and knowledgeable..they continue to satisfy and meet customers needs!
    5/ 5stars
    by  
    on January 29, 2015
    I have used them literally scores of times since the store opened. These guys have it right and they reenforce it with each encounter.
    4/ 5stars
    by  
    on January 27, 2015
    The problem is that every time I try to use my E-mail Distcount or my survey discount they have a problem with it.Why
    5/ 5stars
    by  
    on January 25, 2015
    I had an emergency ---a flat tire-- I thought I would have to wait for at least forty minutes before they could get to it. Much to my surprise within 20 mins I was ready to go
    4/ 5stars
    by  
    on January 24, 2015
    we were satisfied with the service here at Firestone; definitely will return
    1/ 5stars
    by  
    on January 23, 2015
    My last visit to Firestone was a horrible experience. I will not be returning and I've also asked my family members and friends not to return as well.

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