Car Repairs And Tires At 1401 N 10th St From Your Mcallen Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1401 N 10th St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1401 N 10th St
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #678724 Managed by Jose Sanchez

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect tires, headlights, belts, and more. Plus, we're devoted to providing the best auto repair possible all at reasonable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (4.3 of 5) - 27 Reviews
    5/ 5stars
    by  
    on February 16, 2019
    The customer service was above and beyond any experience I've had at a firestone. I'd highly recommend them to my family and friends. I really liked how they took care of me as a customer. I even thanked the manager for his expert advice and hospitality.
    5/ 5stars
    by  
    on October 30, 2018
    I always get honest, quality service at this location. Everyone is friendly and helpful. The manager knows both me and my vehicle which gives me a sense of security.
    5/ 5stars
    by  
    on October 20, 2018
    I was helped by Fred who is always very thorough and establishes great rapport.
    1/ 5stars
    by  
    on July 23, 2018
    Knowing I was from out of town and desperate, the McAllen Firestone wanted ~$3000 to fix my AC. I drove without AC all the way back to Houston, and my local mechanic fixed the problem for $425. He told me that the $3000 bill was simply dishonest. Also, after checking my AC (for which I was charged $53) the Firestone mechanics left off caps and bolts, which my own mechanic had to replace.
    5/ 5stars
    by  
    on January 18, 2018
    5/ 5stars
    by  
    on November 22, 2017
    Great service from honest, friendly people. I trust them to take great care of my vehicle.
    5/ 5stars
    by  
    on June 25, 2017
    Excelente servicio al cliente, el empleado conocia muy bien su trabajo y contesto todas nuestras dudas.
    5/ 5stars
    by  
    on January 29, 2017
    Goodluck finding anyone as honest and respectful as Fred! I don't like trusting my car to anyone else!
    5/ 5stars
    by  
    on September 5, 2016
    Great service and employees took the time to show me the inventory until i was satisfied with my purchase also explained in detail all the garantes my tires came with.
    5/ 5stars
    by  
    on June 17, 2016
    It was my first time going to service my car. Everything was great!! It has been a while that I have felt the customer friendliness at a very well known store. From the beginning to the end the service was 2 thumbs up. Keep the good work up ☺
    5/ 5stars
    by  
    on May 10, 2016
    Juan the manager helped us to purchase our tires at a good resonable price. And the tires were done before the hour. Thank u
    2/ 5stars
    by  
    on April 11, 2016
    Just like any other Big business" doesn't care if you walk out or give them your hard earned money. Impersonal attention to your needs and budget: "this is what we have, take it or leave it." If you spend $1000 on tires, you will receive a survey. Spend $500 on work they claim your car needs, which at the next visit proves it did not fix the problem and they try to not tell you about it; hide it more like it; or ONCE AGAIN RECOMMEND the same repairs that they already performed on your car--- Or any problem that you find with your tires, will be your mistake and not theirs. SURPRISE!! NO SURVEY where you can voice your concern to someone other than the assistant manager on duty. You are a customer that might or might not return: no big deal more will walk in and out the front door. BUYER BEWARE.
    5/ 5stars
    by  
    on December 7, 2015
    My family and I have been taking our vehicles to the Firestone off of 10th for years. They're always very professional, careful, honest and trustworthy. Make you feel very comfortable and safe.
    1/ 5stars
    by  
    on December 2, 2015
    I had excellent service. Had a loose spare tire in storage compartment. They tighten it that it would hold in place. They do not sell me something I do not need. Treated me like their mother. Honestly and respectfully.
    5/ 5stars
    by  
    on November 27, 2015
    The people at this location are great. The appointment is on time and the quality of service excellent.
    5/ 5stars
    by  
    on November 11, 2015
    I came in for an oil change it was done quickly and everything was checked over well
    5/ 5stars
    by  
    on November 5, 2015
    I had an oil change/service appointment last week and was in and out of the store in less than 45 minutes. The Store Manager, Fred, is one of the best service guys around. I recommend this Firestone store highly!
    5/ 5stars
    by  
    on October 12, 2015
    I needed work done on my headlights. It was done quickly and was affordable. Extra care was given to inspect the vehicle and a recommendation (that I already suspected) was given. No trying to sell me stuff I didn't need.
    5/ 5stars
    by  
    on September 12, 2015
    This was the first time and they were very knowledgeable
    1/ 5stars
    by  
    on August 7, 2015
    I scheduled an appointment at 9 am to take my vehicle in for a tire repair (patch) for a screw in the tread along with a rotate and balance. I informed them when scheduling appointment I would be waiting for the vehicle. The next day I dropped off the vehicle at the appointment time and they immediately pulled the truck into the bay.Excellent, I thought. When I pulled in, I informed them my wife was picking me up to run a couple errands but that I would be back shortly. However, I verified they had my cell phone number and requested they contact me if there were any questions, concerns, or problems, or if it was ready before I returned. I returned about an hour later and saw the truck on the lift. I figured it was only a short time before they would be pulling it out, ready for me to go. As time kept ticking away, nothing.....at about 10:30 (an hour and a half after my appointment time, and the time they pulled the truck into the shop) the "technician" came out and requested I follow him to the shop. Two tires were off the truck, one was on the balancing machine and one was sitting beside it. He said he "needed to show me something". As he pointed to the tire with the screw in it he stated the obvious, " You have a screw in your tire that needs to be fixed. I tried to find you earlier, but couldn't." So the problem "he found" was exactly what I TOLD them needed to be repaired along with the rotate and balance. Essentially, the "technician" did not look at the repair order, and my truck sat for God only knows how long when he didn't see me in the waiting room. Even though I left specific instructions to call me if there were any problems and verified they had my cell phone number, AND the problem "he found" was clearly stated on the work order as the repair that I had authorized and, in fact, the main reason I had brought the truck into the shop in the first place, along with the rotate and balance. I normally do my own repairs, but unfortunately I am travelling and didn't have a place to do them. This lack of attention and poor customer service, along with the absurd pricing is the reason I normally do not let anyone else touch my truck. If the technicians that are working on the vehicles in this shop do not pay enough attention to read the simple instructions on the work order, I have serious concerns over the quality of the repairs/maintenance that was performed. I can assure you, I will not step foot back in this shop, and likely any other Firestone if this is the way the shops are run.
    4/ 5stars
    by  
    on May 17, 2015
    Integrity best policy .. Being able to trust firestone keeps me coming back .great manager
    5/ 5stars
    by  
    on February 26, 2015
    This is my 4th time in this shop and each time they have been great
    5/ 5stars
    by  
    on February 6, 2015
    I've used them several times on my vehicles. Staff is knowledgeable and takes time to explain repair.
    5/ 5stars
    by  
    on February 1, 2015
    We have been customers since 2011 and we will continue to be customers.
    1/ 5stars
    by  
    on January 26, 2015
    I went recently went in November to service my vehicle. The check engine light was on. A full diagnostic was performed. They fixed the issue but said I might need something else so not to be surprised if the check engine light would go on again. It did. I went back in December. They ran the diagnostic again. They assured me the issue would be fixed. When they called me for my vehicle I picked it up. Everything seemed fine. Then just as I was driving the check engine light came on again. I called them back and they said to come in. They did not look too friendly when I arrived. I waited about 30 minutes until someone when with an apparatus to my vehicle to do something. They assured me everything was fine. Needless to say the light went on again. It has been on ever since. I have been going with them since November and don’t feel like anything other than the billing was done. I am driving with the same light on now. When I pay enough of the credit card some more I will be going to service it elsewhere.
    5/ 5stars
    by  
    on January 24, 2015
    I use them for all my vehicle services for all 3 cars.
    5/ 5stars
    by  
    on January 24, 2015
    I went in for a quick Inspection Sticker and was in and out in no time! :)

    Find The Firestone Complete Auto Care Location Nearest You

    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

    Careers at Bridgestone