Car Repairs And Tires At 2166 Northpark Dr From Your Kingwood Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 2166 Northpark Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

2166 Northpark Dr
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #29262 Managed by Shannon Shell

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll examine lights, steering, belts, and more. Additionally, we're committed to giving you the best service possible, all at reasonable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.2 of 5) - 45 Reviews
5/ 5stars
by  
on February 25, 2019
Andrew was assume! After dealing with another location many times and still having the same problems this time it is fixed I have no more metal to metal sound when I hit a bump in the road. The tires look good the breaks feel great!!!!
5/ 5stars
by  
on December 1, 2018
Quality work and fast
5/ 5stars
by  
on April 12, 2018
All that was needed was done. With the free check found important things that needed to be fixed. Glad I went there. Will definately go there again when I needs my car worked on. I was not told about checks that can be done complimentary but I know that if I need battery, tires, etc checked they will be there to help. Thank you all at Firestone for keeping me on the road.
5/ 5stars
by  
on January 31, 2018
Technician Drew explained to me of the fluids that he had topped up and advised me of the importance of periodic checking of fluid levels.I am a loyal Firestone customer at this North Park location for over twenty five years and I have known him to be a trusted technician for all the 25 years at this location.
1/ 5stars
on November 30, 2016
Free battery check costs $26 (labor). No warranty recovery on the battery they sold. AND, $65 to replace a tail light they O'Reilly Auto does for free. You got me once, but you will NEVER get me again!
5/ 5stars
by  
on October 24, 2016
Very Courteous Staff, convenient neighborhood location and open on Sunday
5/ 5stars
by  
on July 9, 2016
Did a great job, was fast, and courteous.
1/ 5stars
by  
on June 2, 2016
The constant upselling of products and services at this location is unacceptable. I feel like they spend so long on the services that I came in for, to look for more things that I need. If I wanted a brand new car, I would go to a car lot. If I want my front brakes serviced because they started squeaking, why would you try to sell me $700 more in services? Yes, it would be nice to have new everything on my car, but taking 3+ hours for brake services to keep coming out and telling me what else I needed earns my distrust in future business with you.
5/ 5stars
by  
on April 28, 2016
I have been using Firestone since I moved to Kingwood two years ago. They have repaired brakes, changed oil, run diagnostics, and done a number of other services. They have made suggestions for other work that needs to be done but have allowed me to decide what work to do when.
4/ 5stars
by  
on April 4, 2016
Always a great price, with great service.
5/ 5stars
by  
on April 3, 2016
I've been going to this location since moving to the area and always receive consistently excellent service.
5/ 5stars
by  
on December 24, 2015
My car was pulling to the right even after the front-end alignment. I brought it back and they did another alignment and it showed perfect. The technician said it's probably one of your front tires that's out-of-round. And he was right. The right front tire was causing the car to pull to the right. To prove it he put it on the left side and it pulled to the left.
5/ 5stars
by  
on December 8, 2015
Scott and his crew were very helpful. My thanks to them.
5/ 5stars
by  
on November 27, 2015
Synthetic blend oil change, quick and no questions asked when using my online coupon. I even forgot to print it out, but not a problem!
1/ 5stars
by  
on October 21, 2015
Was suppose to get my new car inspected, oil changed and mud gaurds put on. Had to wait long, had an appt. Guy must not have inspected, checked air and cabin filter, both filthy, changed myself. He didnt lock a clip back down on air comparment filter and had a time doing that myself. Didnt put the mud guards on that were in the trunk. After waiting all that time and then seeing it wasnt done, I just thought to heck with it and went home. Thats when I thought I should double check to see if he even checked the filters and thats when I found them dirty. Took pics and went to oriellys and got new ones. Normally this is where I go for good dependable service but this time was not the case. Sure hope this is an isolated incident as Im been coming here for about 4 years now.
5/ 5stars
by  
on October 20, 2015
My RFT were quickly ordered and delivered at a great price and the installation was prompt.
5/ 5stars
by  
on October 20, 2015
Always polite and efficient. I will continue to go back!
5/ 5stars
by  
on October 13, 2015
Was in and out ,they even put my spare back under my truck!
5/ 5stars
by  
on September 24, 2015
We were waited on immediately. They were very help full and found the best price for our tires. wonderful experience
5/ 5stars
by  
on September 7, 2015
They are always upfront and honest with me. Their service is great.
5/ 5stars
by  
on August 19, 2015
Once my tire blowout because of the heat it took me two days in order to find the right place to replace my tires. Everywhere else I looked was either too expensive or I couldn't get an appointment a week later. With Firestone I went up there, they had a variety of tires available, prices all reasonable, and the service was quick . highly recommended
5/ 5stars
by  
on August 6, 2015
Didn't originally purchase road hazad with my new set of tires. When I experienced a blown tire (that was not the fault of the tire itself) and went back for a replacement, the manager allowed me to make after market road hazard purchase, which made my tire replacement cheaper than the one new tire alone. On top of that, the road hazard is good for all four tires, Thanks Steve!!!!
1/ 5stars
by  
on August 6, 2015
I scheduled an appointment online to avoid the wait. When I got there, they couldn't find my appointment. It turned out that the website wasn't communicating with their system properly so... that kind of defeats the purpose of scheduling an appointment online. My appointment was for 10AM and I didn't hear anything until 4PM. They told me what needed to be done and how much it would cost. It sounded pretty expensive, so I bought the parts and did the work on my own for half the cost. The lady who I spoke with during the process was actually extremely professional and helpful, but that was the only positive.
5/ 5stars
by  
on August 6, 2015
Great team, very friendly. ID'd my water pump seeping during my last oil change. Gave me a good price to replace it.
5/ 5stars
by  
on July 23, 2015
My first time using Firestone. Location was clean and the guys took care of all their customers immediately. My service was done quickly and correctly.Thanks. See,y'all next service!
5/ 5stars
by  
on May 1, 2015
I am a continuing customer of this store since 1998. They have always had knowledgeable technicians and professional management. In 17 years any retail store will see personnel changes, but they always maintain a high service level. I am so happy with Scott, David, Drew, the senior folks and their many other junior technicians are professional and courteous. Thank you Firestone!
4/ 5stars
by  
on April 30, 2015
After moving to a new city we were happy that our records followed us.We are enjoying the same excellent service
3/ 5stars
by  
on March 31, 2015
Long wait. Three guys is not enough staff in the work shop.
1/ 5stars
by  
on March 2, 2015
I have always used Firestone and never have had a bad experience, UNTIL now. I had an appt. last week and half ago and nor did they see my appt, BUT i also got turned away for my service I needed an Oil change, due to there over filled drum. Went back again the same thing happened. Hope they fix this problem quickly.
5/ 5stars
by  
on February 27, 2015
I was there yesterday for service and was very pleased.
5/ 5stars
by  
on February 26, 2015
This store is always friendly and courteous! They offer coffee and nice sitting area, their advice is well received as well.
1/ 5stars
by  
on February 8, 2015
Lack of customer service and skill set, smell of smoke in vehicle every time.
3/ 5stars
by  
on February 7, 2015
Service took too long. Had an appointment. Felt overcharged for wiper blades that were recommended.
5/ 5stars
by  
on February 6, 2015
I've been going to Firestone on Northpark drive for over 20 years. I have always had good service. I recommend it to my neighbors and friends. It's nice to have a shop that is consistent and one that you trust. Bob
5/ 5stars
by  
on February 4, 2015
Made appointment for specific day & time and service was performed on exact day & time to my complete satisfaction.
4/ 5stars
by  
on February 4, 2015
I drove up for an alignment without an appointment and was able to get it down in a very reasonable time frame. There is no question with the quality of work just sometimes it takes awhile. People were friendly and made me feel at home. One big advantage about this location is the McDonald next store. I would recommend making an appointment especially if you want work done over the weekend.
5/ 5stars
by  
on February 3, 2015
my family went there for years...with 3 cars for service...very happy. Nice people work there.
1/ 5stars
by  
on February 3, 2015
Oct., 2013: Front and back brakes installed; Dec. 2014, front brakes gone. Just wanted brakes repaired and Firestone did work that I did not ask to be done plus brakes. I don't buy tires there anymore because they are always under par. This is just a little of what happened in December. I can not go back because I don't think that they have any idea what they are doing and your materials are cheaply made. I think that you owe me money for the work that was done. How do brakes barely last a year?
5/ 5stars
by  
on February 2, 2015
Scott honored a complimentary oil change coupon from a previous service. He and your staff were very professional and I can always count on your store giving me quality service at a reasonable price.
5/ 5stars
by  
on January 30, 2015
Hilary was very helpful and actually new what she was talking about! She did it with a smile on her face!
5/ 5stars
by  
on January 24, 2015
Never had a problem they didn't fix. They always deliver as promised.
5/ 5stars
by  
on January 23, 2015
I am still waiting for my $10 coupon from my last visit for cometing the survey! David was my service advisor in 1/2/15!
2/ 5stars
by  
on January 23, 2015
I haven't used kingwood in two to four months plus never will again
5/ 5stars
by  
on January 22, 2015
my son's car needed several items taken care of outside the typical oil change and the crew at the Firestone on Northpark kept searching and probing until they narrowed down the cause of the on going issues and took care of it.
5/ 5stars
by  
on January 22, 2015
We have been regular customers of the Kingwood Firestone for years. Always treated with respect and great car care. Every member of their team works hard to create satisfaction. We would not go anywhere else for service!

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