Firestone Complete Auto Care: Your Source For Tires And Repairs At 8430 Highway 6 N In Houston

Ready to come in to your local Firestone Complete Auto Care on 8430 Highway 6 N? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

8430 Highway 6 N
Get DirectionsHours + Information
Sun9a-6p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #599042 Managed by Romeo Guardado-murcia

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check tires, headlights, belts, and more. Additionally, our team believes in delivering the best quality service possible, at affordable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we strive to provide unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.7 of 5) - 49 Reviews
5/ 5stars
by  
on January 12, 2019
Outstanding experience, everybody that works there are complete professionals
5/ 5stars
by  
on November 15, 2018
These folks are trustworthy and excellent at what they do. They listen to their customers! Thank you for the great work, great advice, making me feel safe, and showing your customers that they are appreciated. I appreciate you back!
5/ 5stars
by  
on October 25, 2018
great job
5/ 5stars
by  
on October 20, 2018
The whole experience was courteous and professional. It was a great experience.
5/ 5stars
by  
on October 6, 2018
I have been taking my cars to firestone at 8430 Hwy 6 N for a long time and I always get the best service. courteous staff, superior tech services, right and affordable prices along with good discounts. I am very savvy when it comes to car repairs and I trust their knowledge and work. I would recommend them to every one I know!
3/ 5stars
by  
on September 12, 2018
The one major problem I have with Firestone is their pricing for service work. I buy tire all the time from Firestone but over time I price other services I find them exceptionally high. For example I was priced over $900.00 to replace all 4 rotors and disk on my Ford F150 2014. I checked with another mechanic and he quoted $465.00 for the same work. He followed the book value for labor for that particular work as a certified mechanic at $135.00 per hour. It appears Firestone is adding a lot more hours. Not good.
5/ 5stars
by  
on September 3, 2018
All 4 of our vehicles are cared for and repaired by this location. Great service as always.
3/ 5stars
by  
on August 12, 2018
5/ 5stars
by  
on June 30, 2018
GREAT SERVICES EXCELLENT CUSTOMER SERVICES AGENTS.
5/ 5stars
by  
on February 18, 2018
Great experience and friendly service.
5/ 5stars
by  
on January 29, 2018
I only repair my cars in this store. The service is perfect, and is trustworthy!
5/ 5stars
by  
on January 23, 2018
Nobody likes the burden of auto repairs & I feel like I'm here too often, but this is the place that I feel comfortable taking my vehicles. Romeo and the rest of the team at this Firestone shop have always been honest, friendly, helpful, & never pushy with unnecessary add-ons or up-sells.
4/ 5stars
by  
on January 14, 2018
5/ 5stars
by  
on August 9, 2017
great service, very professional
5/ 5stars
by  
on June 15, 2017
Amazing staff and technicians! Highly recommend. Quality work. Thank you!
5/ 5stars
by  
on January 14, 2017
all Firestone people at Store number 314892 are friendly and always treat me with respect each and every time I come with needs for my car which they have taken care of for the last 13 years.
5/ 5stars
by  
on December 24, 2016
Kevin is a great leader!!!
5/ 5stars
by  
on December 15, 2016
I have written that I know this Firestone and would not go any other place, mostly because of Kevin and Israel.
5/ 5stars
by  
on August 9, 2016
Moses was the person who took care of us. He went through everything with us every step of the way. There was a big sale going on and he helped us save as much as possible on our purchases. There was no pressure to spend extra money, just information and options. I am not sure who our technician was, but everything was completed well!
5/ 5stars
by  
on July 19, 2016
John was my sales associate. Great experience.
5/ 5stars
by  
on June 25, 2016
Romeo always does a great job getting my vehicles and my son and daughters vehicles serviced or repaired , His tech Oscar is also outstanding . He always professional and repairs are completed correct and on time . Patrick also is very nice every time you go to the store he is always able to accommodate you needs. The entire store is always friendly and professional . I would recommend this shop and crew to any one needing a vehicle service repairs or tires
5/ 5stars
by  
on March 16, 2016
I made my appointment online at 9am for noon. The tires were in stock, everyone was pleasant and helpful. I am very pleased.
5/ 5stars
by  
on December 21, 2015
I was greeted politely when I entered the store. The service exceeded my expectations and will return for recommendations.
5/ 5stars
by  
on November 24, 2015
They're always so nice and helpful! They give you a reasonable time and get the work done!
5/ 5stars
by  
on November 4, 2015
I've been coming to this location for the past 8 years and the staff is always friendly and informative on the jobs done to my vehicles. They're helpful and have great customer service!
5/ 5stars
by  
on October 25, 2015
We use this Firestone location consistently for our family's cars. Always great service and I trust the manager, Romeo, and the Master Tech, Rafa to care for our vehicles as they would care for their own.
5/ 5stars
by  
on October 20, 2015
I just used Firestone for a few maintenance needs as well as new tire install. They were so easy to work with and just made my day :)
5/ 5stars
by  
on October 12, 2015
Took in my truck to get an alignment, customer service was great and truck drove much better.
5/ 5stars
by  
on October 7, 2015
Every time I go to do maintenance on my vehicles, theres always a honest and helpful manager that takes care of you like your family. No second guessing if your getting a fair price because they are professional and very reliable.
5/ 5stars
by  
on September 18, 2015
All employees are very professional and helpful. You can tell its genuine because I noticed they even knew some customers by name and the repeat customers were smiling and there was NO negative lobby talk about the location. I am extremely happy with my service and will definitely continue to have my service completed at STORE #599042
5/ 5stars
by  
on September 17, 2015
Quick and excellent service provided by the staff.
3/ 5stars
by  
on September 11, 2015
I spent $300 to have my power steering pump replaced last Friday and the very next day I started having issues again. Since it was only intermittently I assumed it would just because it was a new part. By Wednesday of this week it appeared to be getting worse so I returned thinking it was a bad part and needed to be replaced. After further inspection it was determined that the hose was the issue and it would be another $300 for parts and labor. So was the original pump ok and it was the hose all along? If not, why wasn't the hose inspected and replace when the pump was?
5/ 5stars
by  
on September 9, 2015
My tire was leaking air and it was fixed right away
5/ 5stars
by  
on August 27, 2015
A couple of weeks ago, I had the Firestone Auto Care at Hwy. 6 @ West Rd. in Houston, TX, add coolant to my vehicle. The air conditioner had bad air flow and had not been cooling properly for some time. Adding coolant helped but the air flow was still bad. I had previously replaced the fan and the compressor, but nothing changed. Firestone tested the a/c compressor for leaks and couldn't find any. They could have taken advantage of the situation and told me I needed to replace something that wasn't broken, but I am happy to report they didn't. Due to how pleased I was with my prior experience, a few days ago, when my car’s battery and alternator died, I felt very comfortable having my car towed to the Firestone Auto Care location referenced above. Once the battery and alternator were replaced, it made all the difference in the world. I now have much better air flow and much cooler temperatures in my car. I am unbelievably happy with how quickly my car cools now! The service writer, Grantham, was friendly and very professional. He did a great job keeping me in the loop about the status of my car repair. When I went to pick up my car, the mechanic, Peter, informed me that when the alternator was previously replaced at a different car repair facility, the wrong part for my car was installed resulting in the problems I had been experiencing. I have been suffering in the Houston heat all this time because of it. However, thanks to the knowledgeable guys at Firestone, I suffer no more. It is a pleasure driving my car again! In my opinion, these guys are rock stars! I have been telling friends and co-workers, and anyone who will stand still long enough to listen, how I highly recommend using Firestone Auto Care @ Hwy. 6 @ West Rd. Extremely satisfied customer, Victoria T., Houston, TX
5/ 5stars
by  
on August 24, 2015
I needed an emergency battery replacement on a Sunday morning and Brian took excellent care of me, getting my battery replaced within 45minutes. I am truly grateful and will return in the fall when I need to purchase new tires. This is my new go-to garage!
5/ 5stars
by  
on August 4, 2015
The guys here were so helpful & friendly. They offered to pick me up when my car was ready! They gave me an about time my car would be ready & exceeded my expectations with having it ready before then!
5/ 5stars
by  
on June 24, 2015
From the first call to checkout, everyone I dealt with was informative & respectful.
5/ 5stars
by  
on June 20, 2015
This Firestone location on N hwy 6 has customer service second to none, I have used this location for major repairs, tire changes and just about anything else you can think of and have always gotten excellent service, the service manager, Romeo, is the primary reason, he always treats customers great, please give this guy a RAISE.
5/ 5stars
by  
on June 14, 2015
I took my 2011 Tundra in for inspection. While waiting Romeo told me about my tires and offered to call me when they were having their next sale in about a week. As promised I got a call. I went in and got my tires changed out. While waiting he informed me that I needed my tires rotated too. I was not able to spend the extra money at that time. He made a note in my file and listed a discounted price for when I could come in, making sure I knew it would prolong the life of the tires I had just bought. Once I get back from vacation I plan to go back and have the work done. Thanks Romeo!
5/ 5stars
by  
on May 24, 2015
Everyone at this location seemed very knowledgeable and friendly. They completed my service needs in a timely manner and my car rides great now. I would highly recommend!
5/ 5stars
by  
on May 15, 2015
Customer service was great and Joe was awesome!!! I was in and out no long wait.
5/ 5stars
by  
on May 2, 2015
Alignment of my truck. The service was fast and the personal was very friendly.
1/ 5stars
by  
on February 27, 2015
I took my truck in for allignment about a month ago. Ever since then, when I turn right onto a ramped surface such as my driveway, my truck makes an awful grinding noise. When I called Firestone I was put on hold for nearly 5 minutes, only to be told it wasn't anything Firestone did. I will never return and I encourage all to do the same. Horrible service and didn't even acknowledge the problem that was obviously something caused by the allignment they did. Very disappointed in Firestone
5/ 5stars
by  
on February 2, 2015
Recently purchase new tires for my sister car and got not only the best customer service but a really good pricing. Staff are very friendly and kept me inform every stept of the way. I have purchased tires for all three vehicles from Fire Stone and wouldn't go anyware else. Thank you
5/ 5stars
by  
on January 26, 2015
I was going to the dealership to have my car fixed and then I decided to try Firestone, well it turned out to be the best decision that I made! Everyone there is friendly and honest and keeps me informed on what is going on with my car! Have recommended my friends and neighbors to take their cars there as well. Look forward to a great relationship with Firestone :)
5/ 5stars
by  
on January 25, 2015
I have been a Firestone customer for 30 plus years. Initially, I became disgruntled by the caliber of treatment I had received from one of your Houston franchise facilities and was fortunate to find a company operation managed by Steve Lilla in the FM1960 area. His manner, honesty, integrity and trustworthiness have made me a lifetime customer. It was always a pleasure to work with him to solve all my car maintenance problems and moved my business with him until he was promoted out of my residential area. In fact, I just took our a lifetime program on my 2012 Camry.
5/ 5stars
by  
on January 23, 2015
I joy working with my Firestone because I keep working until they solve the problem.
3/ 5stars
by  
on January 23, 2015
I have been a loyal customer of this particular Firestone Car care facility for over seven years and another facility before this for well over three years. I must say that the first five years or so at this facility, service was fantastic, the staff helpful and understanding, the technicians knowledgeable and accommodating. But in recent years, it seems they have gone downhill, cutting corners on customer service and assistance. I think it may be due to a change in management as it appears the change seemed to happen suddenly (suddenly meaning I am quite diligent on getting my oil changed and other mileage services on time as required). No more was the staff I knew helping me with a friendly smile. No longer was the manager there helping his staff and getting into the work. I miss those days and will miss this place and staff that once was.
5/ 5stars
by  
on January 22, 2015
Got my oil change and it was seem less, would recommend to others

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