Firestone Complete Auto Care: Your Source For Tires And Repairs At 2665 W Main St In Frisco

Ready to come in to your local Firestone Complete Auto Care on 2665 W Main St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

2665 W Main St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #301185 Managed by Roy Fugett

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll inspect lights, suspension, hoses, and more. Plus, we're dedicated to delivering the best quality service possible, at affordable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or schedule an appointment by phone or online.

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Learn More About Our Different Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.2 of 5) - 62 Reviews
5/ 5stars
by  
on October 21, 2018
I will always have my car serviced at this location. Why? It's convenient and the guys there are awesome and they keep you informed with everything. They are NOT pushy and I can appreciate that.
5/ 5stars
on September 18, 2018
5/ 5stars
by  
on August 12, 2018
I had a nail in my tire and Firestone fixed it and put everything back in place. I love the customer service at this location. I will be a lifelong customer!
5/ 5stars
by  
on July 19, 2018
Great service at a fair price completed on time without any problems
5/ 5stars
by  
on March 10, 2018
4/ 5stars
by  
on January 14, 2018
2/ 5stars
by  
on November 15, 2017
Great place to feel like you are a burden for warranty work
3/ 5stars
by  
on October 25, 2017
I had 4 tires installed quickly at a reasonable price. Sales associate was curtious and helpful. However, technician greatly scratched up my rims removing the valve stems. He could have easily used some padding to prevent this.
5/ 5stars
by  
on September 30, 2017
Kevin always greats me by name when I walk in. He is so nice, as is everyone I've worked with there. They have never pressured me into additional services and they are very realistic on when I should get work done. It's great value as well!
5/ 5stars
by  
on July 17, 2017
Mark was very helpful and saved me an extra 10% when I applied for the firestone card. exceptional customer service I've used this location for the last 10 years.
5/ 5stars
by  
on July 9, 2017
Summerside location in Dallas~ Mike always provides the best customer service. His professionalism is the reason we use this location ~
1/ 5stars
by  
on July 1, 2017
5/ 5stars
by  
on June 9, 2017
This is by far the best and most honest car care place in Frisco I've found since living in Frisco for 11 years.
5/ 5stars
by  
on May 15, 2017
They gave my a good deal and was very helpful. This is a great store
5/ 5stars
by  
on May 14, 2017
Great service, great tires!
5/ 5stars
by  
on March 15, 2017
Quick, honest and good service overall. This is a well run store.
5/ 5stars
by  
on March 12, 2017
I have been going to this location for about ten years and also have had three vehicles at this location. The customer service is excellent and they take care of loyal customers.
5/ 5stars
by  
on January 7, 2017
Christian took great care of me on my recent visit. He keeps my vehicles in great shape. I definitely recommend him and Firestone.
5/ 5stars
by  
on January 7, 2017
This location has very good personnel and do the work quickly and efficiently. I trust their assessment of the needs of my car.
5/ 5stars
by  
on November 13, 2016
Always fast and friendly service.
5/ 5stars
by  
on November 4, 2016
Fantastic. Trustworthy and a safe clean place for an old woman to take her vehicle. My vehicle is always in good order when I leave there.
5/ 5stars
by  
on March 14, 2016
Outstanding service always keeping you informed and respectful of your time....Great work in a timely manner....will recommend to everyone I know....Awesome customer service!
5/ 5stars
by  
on December 20, 2015
They could not have been more accommodating during the time I waited with my thre-year-old granddaughter for tire work to be done on my car. They even gave me a great deal on two new tires.
5/ 5stars
by  
on December 16, 2015
I bought a tire and had my truck inspected. Great tire and the price was amazing. Got me in and out in no time.
5/ 5stars
by  
on December 8, 2015
I scheduled an appointment, they were ready for me when I got there and they told me exactly how long it would take to get the work done.
5/ 5stars
by  
on November 19, 2015
In this particular visit 11/17/15 the store team was very helpful.
1/ 5stars
by  
on November 12, 2015
This was our last time to go to Firestone. The service wss poor and they misdiagnosed a major problem with my car. The work was sloppy... the technician overfilled the radiator reservoir, evidently did not check for oil since I had to do that myself later, and didn't repin the protective shields under the hood, so there was a rattling sound while driving. It appears that there might have been a change in management, not sure, but service has really declined.
5/ 5stars
by  
on November 3, 2015
They fixed the squealing sound my car was making for $25. Best car repair experience ever!
2/ 5stars
by  
on September 15, 2015
Not happy 3 out of 4 tires out of balance road like I had square tires for 500 miles. apace La. Firestone fixed did it like it was supposed to be done the first time.
1/ 5stars
by  
on July 29, 2015
My Vehicle windshield was damaged during a simple inspection. The store manager now denies any mishandling
5/ 5stars
by  
on July 26, 2015
Had a flat tire and took my car to another competitor who quoted price of $326 for two tires. Couldn't afford it. Thankfully, I came across Firestone on Main Street in Frisco and in half the price I got two new hires. What a relief that HONESTY still exist in the auto repair industry. A special thanks to Justin, my first time there so I didn't know anyone at the location but Justin was not only professional and knowledgeable but also very kind. A combination which is difficult to find. I didn't say much to Justin but I guess it was apparent that I was stressed out because even though they were super busy Justin assured me that he would get two tires on and he followed through. Thank you so much Firestone for HONESTY and employing people like Justin!
5/ 5stars
by  
on July 1, 2015
This was my second time using Firestone and both times i was a satisfied customer.
1/ 5stars
by  
on June 25, 2015
I purchased an expensive run flat tire for my Lexus and the owner iffered to rotate the three other tires. I agreed. The next day I was told a wheel stud was broken because the people who put the lug on did it crooked. They said I could have them rebuild another or use the existing stems (my word). Can't remember their exact wording. The next day they said my tire sensor broke while they were working on the stem and it was old and they broke all the time. My car is 14 years old and nothing like that has happened before. They said it would cost $120.00. I said I had to have it fixed because otherwise the light would remain on. They ordered it but told me the day after that they could not reset the sensors again there was another discussion and they said they had to take the car to the Lexus dealership because they couldn't repair it. This took another three days. I told them I didn't feel responsible for what they broke and they agreed the next day to do all work for no charge. I just retired from the Aur Force and moved here. Used Firestone on the base for all tire needs. I won't be using these people ever again. 6 days without my vehicle was a disgrace especially since I took it in for a new tire and ended up with many other problems that did not previously exist. There is still an open issue with a second sensor that no one at the store could address. A total nightmare. Still not done.
5/ 5stars
by  
on June 21, 2015
I had a major issue with a used car i recently purchased. It turned into a nightmare and quickly went from expensive to un-do-able. The mechanic after hearing from the dealer how much the parts were, and knowing he could do it himself...went ahead and literally saved me thousands by working all day on my vehicle for no extra labor or parts money. I cant begin to explain what they did for me and my family. Thank you so much.
5/ 5stars
by  
on June 13, 2015
At Frisco Firestone a couple of days ago for front end alignment. Went to 3 places that morning and all had to leave car and come back later in day. Frisco got me right in and I was out in about 50 minutes which was expected.
5/ 5stars
by  
on June 11, 2015
I showed up first thing in the morning when they opened with a dead battery and they got me out of there in time to get my kids to school. They were very nice and kept me informed of the process and timing.
1/ 5stars
by  
on May 11, 2015
Not only was my car not ready after being dropped off the night before. Firestone wasn't able to complete services because of negligence and blames it on poor car design.
5/ 5stars
by  
on May 5, 2015
Had a flat tire about a half a mile from the Firestone Frisco Main location in TX at 5:15pm. Without hesitation they took my car even though they were booked because they told me they don't leave people stranded. How awesome is that. They now have a customer for life. And I was rolling again with great tires in no time. Thank you!!!!
1/ 5stars
by  
on May 2, 2015
great job! They deliveries everything promised. and right on time.
1/ 5stars
by  
on May 1, 2015
My visit to the Frisco location on April 23rd was 100% frustrating, irritating and left me insecure about the work done and angry. The visit was because the battery that I bought from, Clint, at this same store began to fail. So, I went to Firestone and was told it's still under warranty but I would need to go the NAPA store that had it in stock to get it. Thinking NAPA would replace the battery, I drove from Firestone to NAPA (30 mins away in the pouring rain) only to find out, they don't install; they also wanted to charge me for the battery because they couldn't take the failing battery out. I explained the entire situation to NAPA's Store Mgr (Jose) and he told me Firestone should have and usually does call them and they deliver and pick up parts on a regular basis. So, why was I told I needed to do these things myself???? NAPA's Store Mgr (Jose) called Firestone's Store Mgr (Tommy) and they both agreed that was not what should have happened. Yet, I still had to drive back to Firestone, in the pouring rain to have the replacement installed. I was greeted by Clint who sarcastically said "So I hear you got your battery" Tommy the Store Mgr walked past me more than once and didn't acknowleddge me let alone apologize once. Horrible customer service and sarcasim makes this a store that I will NOT visit again and I will certainly share that this store is the worst when it comes to customer service with any and all who will listen.
5/ 5stars
by  
on March 5, 2015
I really enjoy my new tires. Work was completed pretty fast.
5/ 5stars
by  
on February 27, 2015
I felt very welcomed & as if the staff genuinely cared about me & my car.
5/ 5stars
by  
on February 27, 2015
They were crazy busy and still managed to find time and satisfy my needs.
1/ 5stars
by  
on February 26, 2015
I needed brakes quickly and the prices were not competitive in the least. I called corporate, but never did receive a call.
5/ 5stars
by  
on February 5, 2015
We have Been bringing kidsrkids vehicles to this Firestone for about 10 years now. They have always done the work on time and took care of all of our needs.
3/ 5stars
by  
on February 4, 2015
I went to change the engine oil. The price was reasonable. The customer service was ok. But they didn't put the splash guard in properly and it was dragging and broke off. That mistake cost me over $200.
5/ 5stars
by  
on February 3, 2015
I had my car inspection done by them. Also, they fixed a flat tire on no notice when they were very busy. Another time they told me exactly what was causing the check engine light to come on. They couldn't fix this particular problem, only a dealer had the computer system to do it. But they printed out an info sheet I could take to the dealer and didn't charge me for checking this.
5/ 5stars
by  
on February 3, 2015
I put my family's trust in the Firestone Frisco Main Street team when thinking about taking care of our auto needs. Tommy Bush, Clint and everyone at the shop always takes care of my vehicles because they are always there when we need them. They are always positive when I step in the store, never offering anything that I do not need, but making sure our vehicles are always serviced right the first time and on time. They never sell us anything that we do not need and completely explain the repairs to be made. Thank you for not only being my auto servicer, but also a partner.
5/ 5stars
by  
on February 3, 2015
They were ready to go to work on it at the appointed time finished on time while I waited test drove it and made sure it was Right.
5/ 5stars
by  
on February 2, 2015
I always hated getting my car serviced for fear of being seen as a woman who knew nothing about cars. The guys @ Firestone were courteous, knowledgeable, and never pushy about upselling any services or products. I highly recommend them for complete auto care!
5/ 5stars
by  
on February 2, 2015
Every time we use Firestone on Main St in Frisco we are pleased with the work and the attitude of the employees. Very friendly and they make you feel welcome
5/ 5stars
by  
on January 28, 2015
I had a oil leak on my car, as soon as i told them problem they had it up on the rack looking at it . Its was fixed in 15 minutes.
1/ 5stars
by  
on January 26, 2015
Im not happy whit the service i take my car working to tune up and my car is not working anymore i cant fix because they dont know the problem?
5/ 5stars
by  
on January 26, 2015
That Saturday was already extremely busy for Firestone. Hardly any open parking spaces. I arrived after noon with a low front tire on my truck. I expected to leave it over night yet they fixed it before closing. Great Service!
5/ 5stars
by  
on January 25, 2015
I always take our vehicles to Tommy Bush and team at the local Firestone. I keep a lifetime rotate and balance to ensure proper tire wear. Something that has saved me lots of money! They do a fantastic job and always keep me posted on the cost and timeframe of the service.
5/ 5stars
by  
on January 25, 2015
Tommy and his staff treat me and my family as family. If my tire pressure is low I can just bring my car by and they adjust it while I wait
5/ 5stars
by  
on January 24, 2015
I used them a month ago and I am glad I did. I am happy with the results
5/ 5stars
by  
on January 24, 2015
Every time I've been to this Firestone, the associate is always very helpful and in a great mood. I've never had a problem dropping my car off and getting it back before or by their estimated time. I would recommend this Firestone to anyone.
5/ 5stars
by  
on January 23, 2015
I'm new to the area and I have taken my car to the folks at Firestone three times, two scheduled and one unscheduled. They were outstanding, took car of all my issues, answered all my questions got my car to me on or ahead of time. I would certainly recommend them to others and have.
4/ 5stars
by  
on January 23, 2015
I use Frisco Firestone for Tires, Alignments, Oil Changes, and little issues that pop up with electrical or engine light. I really appreciate the fact that they can do it all and are not one trick ponies. The Frisco team has always been reasonable and responsive with great turnaround times on the work they do. Can't beat the 7-day a week capability they have as well.
5/ 5stars
by  
on January 22, 2015
The only place to have your car serviced. The best management and staff.
5/ 5stars
by  
on January 22, 2015
Used a while back and was in and out in time to do my daily errands

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