Car Tires And Services At 210 E Camp Wisdom Rd: Firestone Complete Auto Care In Duncanville

Welcome to Firestone Complete Auto Care at 210 E Camp Wisdom Rd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

210 E Camp Wisdom Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #18643 Managed by Marissa Teichman

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll inspect lights, headlights, belts, and more. Additionally, our team believes in delivering the best quality service possible, all at great prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 36 Reviews
5/ 5stars
by  
on January 21, 2019
Great staff, great service and very thorough explanation and knowledgeable. Added plus, very clean and free coffee or water while you wait.
3/ 5stars
by  
on December 13, 2018
It took over two hours to have a nail removed and a patch placed on one tire. Why is there is no lane for rapid service?
5/ 5stars
by  
on November 25, 2018
5/ 5stars
by  
on August 25, 2018
Tim Williams' customer service is exceptional!
5/ 5stars
by  
on March 29, 2018
Experience was easy and everyone one was knowledgeable. No one tried to get me buy any other services like most do. I will continue doing business with Firestone.
5/ 5stars
by  
on March 11, 2018
Wonderful customer service, the entire staff made sure I was taken care of from start to finish. I will be back and recommend to family and friends.
5/ 5stars
by  
on March 5, 2018
Always friendly, and every effort is made to get updates on your car and also out as quickly as possible.
5/ 5stars
by  
on February 10, 2018
"Stephanie" the service advisor is a blessing. She's totally a helpful dedicated person. I wouldn't have asked for anybody else. I would definitely recommend her to everyone.
1/ 5stars
by  
on January 23, 2018
I am an unhappy customer! After my inspection, the lug nuts were over torqued to the point that two of them snapped off later that night! When I called firestone, they said they would not claim responsibility until they inspected the vehicle again. They had me set up a tow to their shop. I clearly stated that I did not trust their mechanics and would like my mechanic at another shop down the street to perform the necessary repairs. However, I received a phone call the next morning stating that the lug nuts had been replaced on my vehicle without my permission! I sent my mechanic to retorque the nuts and he will perform the additional repairs needed at less than half the cost quoted me by firestone. I am an unhappy customer and will not be returning!
5/ 5stars
by  
on July 18, 2017
The last two gentlemen I have dealt with at the counter have been amazing. I can absolutely see why Firestone has these two men in that position. They are trustworthy, polite, caring and professional. I cannot say enough about them both.
5/ 5stars
by  
on March 22, 2017
Everything was super on my visit
5/ 5stars
by  
on September 24, 2016
The Manager took my information quickly and had my vehicle in for the requested service all within 10 minutes. The entire staff was very professional, polite, and completed the service in an extremely efficient and timely manner. I have NEVER had a bad experience at this service center and recommend it highly. They ALWAYS do a great job!!!
5/ 5stars
by  
on August 9, 2016
Superb customer service from store manager and Sun, our technician.
5/ 5stars
by  
on May 22, 2016
I received very good customer service from James and Jade, James always go the extra mile to be sure I'm a satisfied customer. I come from Fort Worth to Duncanville to get my family cars service because I trust and respect their opinion base on the way I'm treated when I'm there.
5/ 5stars
by  
on May 16, 2016
The store was clean that was the big thing the restroom oh my goodness it was so nice to be able to go to a service place and be able to use a clean restroom you don't know how refreshing it is to have something like that when you're under so much stress about what's going on with your vehicle. The clerk was very helpful and any question that I asked he had an answer for everything I ask. It was like talking to an information book. He even showed me extra things to help me out with my vehicle. Gave me good ideas and things that I could do to help make my my experience with my vehicle better. This is the first time in an awful long time that I considered Firestone because of the past and people think same thing and their experiences with Firestone. So from here I will be able to know more about my vehicle it is very old vehicle. Yes I would recommend it to other people to come simply because he's very knowledgeable people clean atmosphere respectful people all around a very good visit to Firestone.
5/ 5stars
by  
on March 26, 2016
I have had several instances where I obtained services and products at the Firestone on Camp Wisdom in Duncanville ( ne tires, flat repair, vehicle maintenance, oil changes, part replacement, etc). In every instance the Manager and entire staff have been friendly, courteous, concerned about my concerns, and displayed an eagerness to complete the service in a timely and efficient manner. They are always honest and upfront about costs and g the lowest price for me possible. I have never had a poor experience at that facility. It is always a pleasure to do business there and I highly recommend it to anyone. Fantastic service and people.
5/ 5stars
by  
on December 22, 2015
They fixed all the problems I've been having with my 05 vehicle. Great service!
5/ 5stars
by  
on November 20, 2015
Great service, knowledgeable & professional, courteous and prompt.
4/ 5stars
by  
on November 9, 2015
I had my car battery changed here last week and the service was a little slow, but overall a good experience.
4/ 5stars
by  
on October 24, 2015
Everytime I go there, the service is great and waiting area is inviting.
3/ 5stars
by  
on October 23, 2015
i used them a week ago had motor mount replaced . when picked up notice a strange noise was told it was the mount adjusting worry all weekend about it took back extention from tool found wedge under mount. unsatifactory.
5/ 5stars
by  
on October 1, 2015
Called them to price a flat repair, and they said they could probably do a no-charge repair -- which they did, with a smile! Both patched and plugged it, and also rebalanced it!
5/ 5stars
by  
on September 28, 2015
They helped me get the best price on some new tires on a budget. Denis was very helpful and informative.
5/ 5stars
by  
on September 11, 2015
I have always received superb service from Firestone. Everyone is always professional, nice,and friendly.
4/ 5stars
by  
on August 14, 2015
It was a very organized place of business that really helped get me going.
4/ 5stars
by  
on August 6, 2015
I am happy I went to get my car fixed! I appreciate all of the help received!
1/ 5stars
by  
on June 25, 2015
I went there to get my oil changed. The fact that I had to sit a hour was not the problem. The problem is that people were standing around talking and laughing while my vehicle sat there. Once my vehicle was done, they pulled it to the front. I sat there over 20 minutes waiting for someone to call me up and check me out. Instead the guy at the desk flipped through the tv and talked about the tv shows. I finally went up to the desk and asked if my car was ready. He said "oh yea let me get you checked out". I will not be going back. The customer service was lacking.
5/ 5stars
by  
on May 23, 2015
I had my front brakes and rotors replaced, the technician was amazingly fast and very quick to answer all my questions.
5/ 5stars
by  
on May 14, 2015
I had a very pleasant experience at Firestone. They were timely and courteous.
4/ 5stars
by  
on April 9, 2015
I went two days ago and I'm very impressed with the service and the time the manager took to explain everything to me. Even I came back next day with my company van to do another work. Good job!!!!!
5/ 5stars
by  
on February 26, 2015
Did a excellent job of servicing my 1995 GMC and the alignment guy has my truck driving and riding like a new one. I am very impressed with customer service at that location and will be back.
5/ 5stars
by  
on February 3, 2015
I went to them last to have my car service. My had to be worked over night and they helped me rent a car for the time my car was service. The manager was conderate of my needs.
5/ 5stars
by  
on February 2, 2015
I have used this store my auto service needs for over 20 years. They continue to provide honest and dependable service.
4/ 5stars
by  
on January 27, 2015
2 new tires bought less than 30 days ago became damaged when my wife was backing up and stuck something.called firestone new years eve they were very busy but told me to bring car in---less than 1 hr later 2 new tires installed---didn't understand why i had to pay for road hazard again but warranty/service was great.
5/ 5stars
by  
on January 26, 2015
I used them about 1 month ago and I am glad I did.
5/ 5stars
by  
on January 25, 2015
I use them for all of my vehicles and especially like that they keep me informed about the vehicle's progress throughout the servicing process. The employees are friendly, helpful and knowledgeable about the work that is being performed.

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