Car Repairs And Tires At 1831 Gulf Fwy From Your Dickinson Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1831 Gulf Fwy? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1831 Gulf Fwy
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #321991 Managed by William Awalt

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll check tires, steering, the battery, and more. Plus, we're devoted to giving you the best service possible, at affordable prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 46 Reviews
5/ 5stars
by  
on March 5, 2019
Timely service, good communication with service staff. Good value.
5/ 5stars
by  
on February 3, 2019
Everyone so kind and understanding. Everyone knowledgeable in all areas. Would recommend them to anyone who has auto needs. Thank you
5/ 5stars
by  
on December 1, 2018
Great service and all employees are honest and trust worthy
5/ 5stars
by  
on November 18, 2018
If you live in or near Dickenson Texas this the only place to go for all your automotive services and tires. The manager Brad and his team are top notch and a pleasure to do business with. I highly recommend them
5/ 5stars
by  
on August 22, 2018
Great customer service. They checked out everything I asked them too, got it done within the time period I needed. My adviser was accommodating to my requests and respectful of my time and my vehicle concerns. Thanks !
5/ 5stars
by  
on June 26, 2018
Janea who works front desk at round rock location is always taking good care of my needs. James who works for round rock location reaasures me of the services im getting and is kind.
1/ 5stars
by  
on April 12, 2018
The service that has been performed on my vehicle is below average since ive had to take my vehicle back several times for the same issue. Now I have damage to my vehicle for the poor service and I was found at fault for the damage. Very dissatisfied with the service. Dan Burnett
1/ 5stars
by  
on March 29, 2018
I took wifes Jeep in for an oil change the same afternoon the water pump started leaking, there was a bolt behind the pully that was loosened up, I had I my truck tires rotated and balanced and one rear tire seems like it not on the wheel completely
1/ 5stars
by  
on September 19, 2017
I came in for a simple oil change, was told it would take an hour and a half (with three techs working and only one other vehicle) two hours later they pull my car into the bay to begin service. My part was used in the service the sales rep argued with me and told me that was not possible as it is company policy they don't use customer parts, fine. I would like my part back or a reimbursement of the cost. He continued to argue with me and decided he had to "check" my car for himself, by himself, to make sure I wasn't lying. After about 5minutes of digging and talking to the tech that did the work, he begrudgingly agreed to give a refund for that cost (that I still haven't gotten back). After all that I had to google how to reset my own engine code after the oil change because "they don't teach us how to do it on these tiny things." (I drive a fiat.)
5/ 5stars
by  
on September 9, 2017
They are wonderful in what they do. After four service centers said no to me because of time constraint, they didn't think twice to replace my car battery even if I walked in very late that evening. They value their customers. If I could give them more than five stars I would. Thank you for going over and beyond!
5/ 5stars
by  
on July 10, 2017
Mr. Michael Wyatt was very nice and attentive to my needs.. He had to order a new bolt for my car and he understood my hours for work. Rico was very nice and a lovely smile..
5/ 5stars
by  
on June 21, 2017
The manager at this store who goes by the name of Mike is a OK guy, I mean, Great guy! He has a good memory and greets customers by their names and if they are new customers, he is always right there to help them. I don't know why he is not in corporate. Please promote him or give him a raise,..he is Great!
5/ 5stars
by  
on June 19, 2017
Great customer servuce
5/ 5stars
by  
on May 12, 2017
5/ 5stars
by  
on April 12, 2017
Very friendly, informative, and helped me get the best price. Mike, the store manager, even went into the shop and helped the technicians. He put tires on rims, on vehicles, or whatever assistance was needed. Most bosses would just sit in the office.
5/ 5stars
by  
on March 25, 2017
5/ 5stars
by  
on March 3, 2017
I appologize I missed the time frame for the online survey for this service work. On Feb. 24 , 2017 I brought my 2009 Honda CRV in to my Firestone for service work. I had recently had the airbag recall work done at the dealership, at no charge but left the dealership with a $2400 estimate of suggested repairs! I took the estimate to my Firestone and dropped the Honda off. With 131,149 miles I knew that some of these things needed to be addresses. Clay, my service advisor called to let me know what needed to be done and what the charge for each would be. The bill totaled around $770. and there were a couple of items that would need to be done later on. I have been a Firestone customer for many years and I trust the service advisers and the technictions completely! I have been dealing with Clay since he worked at the Eldorado location and was happy to see him when he moved to the Dickinson location. I also deal with Brad as well. When Mike the new manager came to this location I was introduced to him as "a good customrr" of this location. I have never been disappointed in the service I have received! All the guys at the Dickinson location are great! Keep up the great work! Thank you! Brad Hodgell
5/ 5stars
by  
on September 6, 2016
I brought my car in on Labor Day and they stayed 30 minutes after closing to finish it. When they said they were working hard to finish it that day they meant it. They were also very friendly and understanding of my situation and were quick to give me updates when I requested them. I really appreciated the extra effort and I highly recommend them. Thank again!
5/ 5stars
by  
on August 27, 2016
Went in for burned out rear tail light. Not only did they quickly replace, but were friendly as well. After I paid and went outside, we were verifying it was working (McCreeFord service writer suggested it might be complete harness assembly-- had 3 hour plus wait so I left and drove over to Firestone, and he was rude!! Especially when I asked if we could start with just replacing the bulb first) back to Firestone...we were checking the bulb did fix the problem, the manager noticed the bulb was also out on the rear window. He replaced and when I turned off car to go in and pay for second bulb he said no, that bulb was free, he laughed and said they should have caught it earlier! The entire staff was very helpful, smiling, courteous and generally happy!! Not only will my entire family be using them, but I've told EVERYONE!!!
5/ 5stars
by  
on July 19, 2016
I brought my Nitro in this past Saturday and just wanted to recognize mike and Ashley. They were both very friendly and welcomed me in. Mike gave his recommendations and I replaced front tires. Mike was great!! I think he needs to be recognized for outstanding service.
5/ 5stars
by  
on May 23, 2016
I had a great experience at Dickinson Firestone the technicians are courteous they were professional and a little funny they greeted me as soon as I walked in with a smile explained the procedure that I needed for my car inspection advise me of the cost and everything only took 15 maybe 20 minutes which was great they had hot coffee TV and magazines overall I would definitely come back expecially because of service manager Brad awalt and a gentleman named clay who greeted and helped me also very nice people
4/ 5stars
by  
on April 11, 2016
My sales person was nice and very helpful! My air conditioning in my car is working well. On this work you get a 1 year or 12000 mile warranty. Not bad .I was talking with long time patron Mike from Pearland and he was telling me about the quality of work he has received over many years and I have to agree. Over all Im satisfied!
1/ 5stars
by  
on December 21, 2015
Waited for 2 hours to be told that they didn't have the correct tool to do job. Brake caliper left hanging by rubber hose instead of being hung with hanger. Mechanic was trying to work on multiple vehicles at the same time.
5/ 5stars
by  
on December 14, 2015
Nick has been the reason I keep coming back. Honest and great work.
4/ 5stars
by  
on December 13, 2015
The service was good. However they did not ask me if I wanted to add roadside hazards insurance. Although they did for the alignment, they should have specified that that was an option for me; and not a mandated cost with the tires. Because in 50 years of driving I have never had a roadside hazard to my tires.
5/ 5stars
by  
on December 6, 2015
I went to firestone for the first time a couple months ago and I received great service. I will definitely return. After the first time I made appointments for an oil change and they were finished in less than 30 minutes.
5/ 5stars
by  
on November 28, 2015
I live in Pearland and drive past 3-4,firestones because of the trust I have in Brad!
5/ 5stars
by  
on November 9, 2015
These guys do the right thing and treat the people like family? Thanks Brad, Clay, Don..... Keep up the good work!
5/ 5stars
by  
on October 30, 2015
I use them all the time! For all my car needs I've using Firestone for years.
5/ 5stars
by  
on October 11, 2015
I appreciate the honesty and professionalism, they changed my alternator without asking me to pay for it because two days prior they thought it is just a battery problem and turned out it is not.
4/ 5stars
by  
on October 6, 2015
I have used this location on a variety of occasions, for different vehicles & for different reasons-- I had vowed to not use them again b/c the mgmt & inside staff were historically rude BUT this time they were so incredibly pleasant & helpful!!! I hope this is a permanent change b/c I'm now inclined to use them regularly rather than only in a pinch (this visit I actually had little other choice b/c of cost & location). Nice change!!!!!
5/ 5stars
by  
on September 29, 2015
Always very helpful, knowledgeable, professional and friendly staff.
5/ 5stars
by  
on September 27, 2015
Went there yesterday to get my breaks checked expecting to be charged an arm and a leg, but that wasn't the case. Honesty did come from firestone and it was a great experience, I talked to several staff members and all were consistent with the content of my vehicle. Will definitely go to firestone again whenever service is needed.
5/ 5stars
by  
on August 30, 2015
The ONLY place I will ever take my vehicles!!!!! Love these guys!!
5/ 5stars
by  
on May 26, 2015
Austin has so graciously helped us numerous times! Always kind and goes beyond the call to help people! From inspection to tire check he is the best! Thanks for all you have done for us!
4/ 5stars
by  
on May 22, 2015
Friendly service and loved the free WiFi wish the had a vending machine otherwise I really like it
5/ 5stars
by  
on May 15, 2015
I took my Suburban in for an alignment. Had excellent service!
4/ 5stars
by  
on February 28, 2015
I get better service here than I do from any of the car dealers and I get better coupons from Firestone.
2/ 5stars
by  
on February 26, 2015
When this location opened it had great service but after two bad experiences in the past two years I have decided to take my business elsewhere.
5/ 5stars
by  
on February 6, 2015
I highly recommend this Firestone store. They are courteous, knowledgeable and trustworthy. The store is immaculate.
4/ 5stars
by  
on February 6, 2015
Firestone always performs for me. They are a little high on the price for service but they get the job done and back up their warranties. I miss the days when I could just drive in for oil changes, but they've become so popular that now appointments are necessary. That's a sign of success, I guess.
5/ 5stars
by  
on February 3, 2015
Firestone always takes good care of my family & our cars. Quality work and completed in a timely manner ;)
5/ 5stars
by  
on February 3, 2015
In the age of people out to get you Firestone raises the bar. They even looked around and went the extra mile to find me a used rim for my 2001 (250,000+) miles when mine was destroyed in a freak run over. Saved my close to $200 and not to mention the no hassle pro-rate on the destroyed tire. Choose here and you will not be disappointed.
5/ 5stars
by  
on February 2, 2015
Have been taking My cars, my daughters cars, and my granddaughters cars there for years. The service has always been completed to my satisfaction and in the wait time never that long. They are like family to me because I can call them at the last minute for service and they receive my car with open arms.
5/ 5stars
by  
on January 23, 2015
I've used this store since it opened up and I've never been disappointed in the service. We've bought tires for 2 cars, service on both cars as well as my mother-in-laws car and referred my son and grandson to this store.
2/ 5stars
by  
on January 23, 2015
Had an appointment at 9. We were told service would take an hour. Still waiting on my car 3 hours later. So much for the other plans I had today. This isn't the first time I've been quoted way less time than the service took at this location. When I asked what was taking so long they couldn't give me a straight answer. I doubt I'll be coming again.

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