Firestone Complete Auto Care: Your Source For Tires And Repairs At 7831 Spring Valley Rd In Dallas

Ready to come in to your local Firestone Complete Auto Care on 7831 Spring Valley Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

7831 Spring Valley Rd
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #679011 Managed by Travis Schneider

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If something about your car seems off, our trained technicians will take a look for free with our courtesy check. We'll check tires, wipers, belts, and more. Additionally, our team believes in providing the best auto repair possible at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

With 90 years of dedicated service, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we believe in offering unparalleled auto repair and maintenance. Our products and services are covered by our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.7 of 5) - 25 Reviews
5/ 5stars
by  
on January 4, 2019
A very positive experience for car care. I will be a returning customer. There was excellent customer service from the front counter all the way to completion of my repair. Steve Caro at the front counter took time to explain what was needed and the estimated cost. The service supervisor called with additional information about the repair. I felt very valued as a customer.
1/ 5stars
by  
on December 9, 2018
I had a pipe that rusted and separated from my muffler (took 20-30 min. and cost $100 to repair at another non- franchised shop by an ASE certified tech). Firestone told me that they would have to replace my whole exhaust system for $1,566.xx. I have been going to Firestone for 10-15 years and often defend them when people say they have high prices and deceptive upselling practices. No more. I have seen the light thousands, ye thousand of dollars too late!
Responded on December 9, 2018
Hello. We are truly sorry to hear about your pricing concerns and we can certainly understand your frustrations. We value your satisfaction, and we would like to ensure that this issue is addressed accordingly. Please send us an email at socialcare@bfrc.com with the complete details of your visit, any related invoice numbers, exact store location, the link to this review, and the best contact information for you. Thank you for reaching out to us at Firestone, we look forward to your response. ^Stefanie
Firestone Complete Auto Care - Dallas Management
5/ 5stars
by  
on November 21, 2018
Firestone is the only place I trust to service my vehicle. They’ve always been upfront and honest about any needs and when approximately I should do them by.
5/ 5stars
by  
on April 20, 2018
The service I received was excellent. I was most impressed with the professionalism and willingness of the Master Tech. to make sure I under repairs requested by me, as well as recommended services.
5/ 5stars
by  
on April 12, 2018
My friend recommended this specific Firestone location for doing very good alignments. He was right! The staff was friendly; the servicing was done very quickly; the resulting alignment exceeded my expectations. I'm very happy with the servicing I received today and will definitely return.
5/ 5stars
by  
on December 26, 2017
It was good. How do I submit to receive a $10 prepaid card.
5/ 5stars
by  
on October 1, 2017
Best Service EVER! And honest! Gene B. will now have my car service and my husband's from now on!
5/ 5stars
by  
on July 21, 2017
5/ 5stars
by  
on August 12, 2016
Great service, comunication, and work.
5/ 5stars
by  
on July 25, 2016
This store is great I never have a problem, they treat me as I was one of there family members I love this store.
5/ 5stars
by  
on April 14, 2016
They have great customer service. Turn-around time is quick. I went in for a oil change and light bulb replacement on my front driver side, it took them about 40 mins, which was awesome. Store was open on time, when I got there. No long wait time, or rude people, or incompetent workers. Love knowing my car was serviced CORRECTLY! Thanks Firestone for the great work you do.
5/ 5stars
by  
on March 28, 2016
5/ 5stars
by  
on December 19, 2015
Wonderful support and professionalism! Handled my oil change with care.
5/ 5stars
by  
on December 1, 2015
The Spring Valley/Coit store in Dallas, Texas did an excellent job on helping me get new tires on my van. Justin was the best at explaining why the current tires I had are not getting good wear and recommending new tires for me at a competitive price. He and the employees made sure the tires were available for the day I needed and installed them correctly so we could get on the road for our Thanksgiving trip. I will only go to them for now on. Thank you for 5 star service. I have confidence in them for any needs our van may have in the future. Great job!
5/ 5stars
by  
on October 10, 2015
I use only Firestone, since I have been getting tires on my CAR trust worthy for The last 2years
5/ 5stars
by  
on September 30, 2015
Tony & Justin are just AWESOME to work with. Thank y'all.
5/ 5stars
by  
on July 30, 2015
Been using this location since 08. Mr Maurice (not working at this location anymore, and now workinh at the preston/summerside? Store) and Mr Tony always going the extra mile to address my problems.
2/ 5stars
by  
on June 21, 2015
I made an appointment for an oil change and wheel alignment. The rep at the desk told me my wheel alignment could not be performed because the alignment technician called out of work. I was bothered, but said I would come back later in the week. The rep at the desk didn't even try to setup another appointment for me... very disappointing. This was my first time at that Firestone location and I won't be going back.
5/ 5stars
by  
on May 11, 2015
David and Tony were very helpful! They took the time to answer all the questions I had. They were very knowledgeable of their products and provided excellent care.
5/ 5stars
by  
on February 28, 2015
I visited the establishment to have a tire repaired and to get a tire rotation. Services were quick as well as excellent. The staff was very friendly and helpful.
5/ 5stars
by  
on February 27, 2015
I always receive great customer service, the folks there come to know me and my vehicle. Work is performed well and quickly. I wouldn't take my car anywhere else!
5/ 5stars
by  
on February 26, 2015
While buying a used car for myself, took a 2003 Infiniti G35 to Firestone a month ago for a complete Car Check up / Inspection and they gave me a full report that was almost perfect and reliable. Thanks Guys
5/ 5stars
by  
on February 4, 2015
I used them a month ago, and they were fast and a great service. I'll definitely go back.
5/ 5stars
by  
on January 23, 2015
Battery died. Diagnosed as alternator. Not only did Firestone get a "bye" on the recently expired alternator warranty, but they had the job done in no time flat.
5/ 5stars
by  
on January 23, 2015
I went there multiple times for oil changes and wheel alignment. Nice work , excellent customer service and honest.

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Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

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