Car Repairs And Tires At 6615 E Northwest Hwy From Your Dallas Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care at 6615 E Northwest Hwy! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6615 E Northwest Hwy
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #19259 Managed by Alan Tyree

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have offered top quality car and truck repair since our beginning in 1926. If you think your car could have a problem, our trained technicians can perform a free courtesy check. We'll examine lights, headlights, hoses, and more. Plus, our team believes in providing the best auto repair possible at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

With 90 years of dedicated service, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.5 of 5) - 33 Reviews
5/ 5stars
by  
on December 8, 2018
Good service and customer experience, especially with me stopping out of the blue in the morning rush to work and it was great service!!
5/ 5stars
by  
on January 22, 2018
Casey was very helpful and empathetic with my situation. I had water in my gas from filling up at Flower Mound Food and Fuel and she made the extra effort to make sure I was taken care of. I felt confident with the team here and I felt like they really take care of their customers.
5/ 5stars
by  
on December 12, 2017
Drew ordered tires for me and got them in quickly. Got my vehicle dropped off for tires and alignment and it was done earlier than promised.
5/ 5stars
by  
on October 11, 2017
Great Service, Friendly and courteous
5/ 5stars
by  
on June 20, 2017
We were greeted by Ryan and he was so nice and helpful in helping me decide which tires to get for my Lexus 350 ES. He was very knowledgeable about the different tires according t o my style of driving. My car was going to take a few hours and so I went to run some errands. The shop closed at 5:00 so I called Ryan to tell him I was stuck in traffic and I would be there as fast as I could and he said no problem I will wait for you. I felt so bad because it was Father's day and I know he wanted to get home and spend time with his family. But he greeted me with a big smile and we finished our transaction and it was about 20 after 5:00 and we were done. Such a great experience not having to haggle with salesman when especially when they are helpful and honest with you. Thank you Ryan you are the best!
5/ 5stars
by  
on April 30, 2017
I would like to thank my Firestone technician for a job well done. He went above and beyond. He did all he could to ensure my car was fixed properly and the least amount of cost to me. Thanks so much!
5/ 5stars
by  
on April 11, 2017
Thanks Casey at Firestone - you Rock! You got us to our Daughter's play on time!
5/ 5stars
by  
on March 11, 2017
If you have a Range Rover and were told you need brakes, this is your place!!!! They did an amazing job at less than half the price and I have free lifetime brake pads! Call in advance and let them know your make model and what you were told needs to be replaced. They will order it and have it ready when you get there! Don't forget to make an appointment!
5/ 5stars
by  
on April 6, 2016
Service Advisor Quentin was very professional and accurate on diagnosis of repair on my vehicle. Tech seemed very knowledgable and fix my vehicle in a timely manner. My water pump was repaired, thermostat replaced and gasket. I was very satisfied with the service and the professionalism of all the Firestone employees. I will refer Firestone to all my family and friends.
5/ 5stars
by  
on December 4, 2015
I like Firestone. They have records on my car and when I had repairs, what is under warranty, what I need at so many miles. They tell me what's wrong but no pressure to fix it if I want to wait or go somewhere else. I took it in for an oil and filter change and it was ready in an hour. I have never had to leave it overnight as long as I bring it in early enough.
5/ 5stars
by  
on December 2, 2015
I have been pleased with products and service for many years.
5/ 5stars
by  
on November 30, 2015
Mike and Trent and Willy. AWESOME! Mike was new so I kinda watched a bit. Very good and knew what he was doing. NICE!
5/ 5stars
by  
on November 12, 2015
Once again I am pleased to report a positive experience at Firestone Auto Care. I had my car in for State Inspection and my service advisor Deon, was courteous, helpful and able to get me in and out in less than thirty minutes. I will continue to bring my vehicles to Firestone for all service that is not covered by my factory warranty. Thank you Deon!!
5/ 5stars
by  
on November 9, 2015
Tech stayed overtime to get our car to us. One issue: did not reset the dash reminder; still says needs oil change.
5/ 5stars
by  
on November 9, 2015
These two guys are awesome.. Customer service means a lot to me. These two will be there to help, you have questions etc need understanding they will be there to help!! Always you can just tell they love Firestone and people. Honest hardworking guys !! Thanks
5/ 5stars
by  
on October 30, 2015
Was there last week. Great team service and friendly people
5/ 5stars
by  
on October 5, 2015
The staff was very honest and got the job done in a timely manner!
5/ 5stars
by  
on September 28, 2015
Karl always goes over and beyond.. If the technician has a slip up. He's always willing to put forth his effort. I love this location. Even with the long waits. I know I'm in good hands.
5/ 5stars
by  
on September 26, 2015
Got great tires for really cool price and it's making my Honda civic look great
5/ 5stars
by  
on September 12, 2015
I went in for an oil change and they checked my tire pressure and aired them up for free.
1/ 5stars
by  
on September 7, 2015
I order to get algnment service but the mechanic he did nothing but they charged me $ 90.09 because of this I am sad .
1/ 5stars
by  
on July 1, 2015
I took my Infiniti m35 to a oil change and end up paying more because after I pick up my car it had motor oil stains all over in and out side my car. From paying 32.00$ I played 142.00$ to get my car.
3/ 5stars
by  
on June 30, 2015
They did not reset the thing in my car so that it stops telling me to get an oil change. He told me to bring it back in, but that extra time I don't have. I asked if they added windshield wiper fluid, they said they did, but i still don't have any. They did fine with the tires. Normally I get updates about the condition of my car, but did not receive and feedback really. They were nice people, but I feel like they just didn't care to try with my car.
5/ 5stars
by  
on June 6, 2015
i used them a week ago and i am happy i did. they did a great job on my vehicle inspection and oil change
5/ 5stars
by  
on June 1, 2015
I came for the State Inspection, which was done promptly, with all explanations on new vehicles registration procedures. Representative Chris Schuyler was extremely helpful. Everything was done much faster than I expected.
1/ 5stars
by  
on May 27, 2015
I will never use this place again. 5 days to properly fix a clutch system is inexcuseable. And I had to bring it back to get it done right. Still waiting on my car.....
5/ 5stars
by  
on May 7, 2015
I am well pleased with the services given to me. I will visit again.
5/ 5stars
by  
on May 5, 2015
Got my inspection done there. The guys opted to stay after hours to get two new tires on my car so it would pass inspection.
5/ 5stars
by  
on April 17, 2015
They were able to fix my balance and alignment issues in about 4 hours and cheaper than they said it would cost! very happy customer!
5/ 5stars
by  
on April 8, 2015
I have always had an excellent Experience Here. All of the Staff and very friendly and helpful. I trust them completely and feel like I am getting the best deal for my money. I would recommend them to anyone!
5/ 5stars
by  
on April 6, 2015
We take our cars to this Firestone location any time we need repairs. The experience is always good, including our most recent visit on Saturday. Fast and reliable service.
1/ 5stars
by  
on March 9, 2015
I only go back because the actual work is guaranteed. I have been a customer for over 7 years and continuously feel as if I never came back it wouldn't matter
5/ 5stars
by  
on January 23, 2015
I took my daughter's car to Firestone on a Sunday afternoon to see why it was overheating. Although I had to leave it there overnight, the staff was incredibly polite and provided excellent service. They even took me to my daughter's place of business at the end of the day.

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