Car Tires And Services At 509 W Commerce St: Firestone Complete Auto Care In Brownwood

Ready to come in to your local Firestone Complete Auto Care on 509 W Commerce St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

509 W Commerce St
Get DirectionsHours + Information
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #678619 Managed by Weston Hinze

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, steering, the battery, and more. Plus, our team believes in delivering the best quality service possible, all at reasonable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Stop by today or plan your appointment online or by calling (325) 510-3538.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 33 Reviews
5/ 5stars
by  
on November 26, 2018
We had a break-down over the recent holiday and your shop in Brownwood was the only one open the day after Thanksgiving. Thanks so much for being open! :) The service technician (Wes) and the mechanic (Keifer) were so helpful to provide us with the diagnostic info and advice about our car. We would highly recommend your shop to anyone. We were treated so kindly. You guys were AWESOME! Thanks so much! :)
5/ 5stars
by  
on September 18, 2018
Best place in town for tires! Wes is very knowledgeable and helpful. Prices are fair!
4/ 5stars
on September 17, 2018
5/ 5stars
by  
on September 16, 2018
Price was good as I requested Bridgestone Tires, work was performed faster than stated , lounge was clean and comfortable. Although the rewards program isn't thieir fault if you do not have a printer it has been hell trying apply online CS told me that they can retrieve my invoice it hasn't, the writing is so small on form to mail in had to get magnifing glass to complete , but I can't complete as applied and supposed to receive a Firestone credit card so I don't know my number so I can't complete the form to mail, it's like being in the millitary and this is a catch 22 situation.
5/ 5stars
by  
on September 7, 2018
My car drives drives so much better now. It's great to set an appointment and when I get there they are ready for me. They even offered me a cup of hot coffee. Everything was done so efficiently, the oil change, fixing the flat tire, etc. I think when they fixed my flat they even rotated the tires. The sales advisor said Mr. Black several times while I was waiting. What a great place to count on for all these years.
5/ 5stars
by  
on September 5, 2018
Thank you guys for getting us back on the road on Labor Day. Great staff very informative and helpful. Thanks for getting us home.
5/ 5stars
by  
on July 22, 2018
Fast, friendly, and reliable!
2/ 5stars
on June 6, 2018
1/ 5stars
by  
on May 8, 2018
Did not Rotate Tires like they were supposed to, only did the oil change. I noticed it was not done. and asked about it, they were trying to charge me for it also, but said they would not charge me, since they were bought there, but everyone passed the buck on who actually didn't do the Rotation. Now after waiting 3 hours I have to go back for Rotation, but then found out that what they wrote for the Tread Depth on the sheet was not even right. Manager said they were supposed to be rotated and the 7's and 8's the Tech put down was WRONG, and they need to be done asap....Well, DUH, that is why I came there in the first place. What a fiasco!
5/ 5stars
by  
on May 6, 2018
The staff was friendly and knowledgeable. Service was done in record time compared to visits in the past.
5/ 5stars
by  
on April 25, 2018
5/ 5stars
by  
on April 19, 2018
I am very pleased & satisfied with the great service I received at this location. Wes Hinze (manager) & Technician Justin did an outstanding job for me this visit as well as previous visits. I am continually happy with each and every visit. They both made me feel welcome and appreciated like the loyal customer I am.
5/ 5stars
by  
on January 25, 2018
all the staff went above and beyond to make sure I had the best parts for my truck the manager Weston drove 5 hrs to pick up the parts that I need in order to make sure that was the best parts for me. thank you.
5/ 5stars
by  
on November 29, 2016
Craig was very helpful. He took his time and answered all my questions. He helped me find a set of 10 plies to keep my family safe on the road.
5/ 5stars
by  
on October 7, 2016
Craig my advisor professional but friendly made me feel appreciated and welcome as always! I WILL BE BACK! :)
5/ 5stars
by  
on July 25, 2016
The Service Manager Ed Hamilton and Tech Digger were SO kind and helpful. They stayed after hours so that I could make it there and get a new tire after my blowout on the road. They made sure I was back on the road safely and quickly. Amazing Service!!! Thank you!! From Teena, Grandma, and little Aven 3
5/ 5stars
by  
on December 18, 2015
I have used this Firestone store since retiring here from San Antonio in 2006. Craig and others are courteous, accommodating, efficient, and knowledgable.
5/ 5stars
by  
on November 9, 2015
I was in town to check out Howard Payne with my daughter when I noticed a nail in my tire. Firestone had me up and running in no time... Many thanks.
5/ 5stars
by  
on November 7, 2015
found and fixed my problem. Thank you Victor for a job well done.
5/ 5stars
by  
on November 2, 2015
I needed tires, badly, and I was treated with no pressure to purchase the high priced ones. After choosing the set of four tires to my liking, the install/balance/alignment went great with no issues.
5/ 5stars
by  
on September 27, 2015
They could talk to me about they type of tire I needed for my horse trailer and gave great service on replacing all tires for safety of animals to be traveling in the trailer.
5/ 5stars
by  
on September 8, 2015
We had to get a tire repaired & Firestone found it was too damaged to continue to use the tire. We went in without an appointment, left the car with Firestone, and went to a nearby restaurant and one detour into a clothing store. When we got back to FS, the car was ready to go.
5/ 5stars
by  
on August 12, 2015
We had an issue with a damaged tire on a long trip yesterday. We fortunately found Firestone in Brownwood around 6:00 p.m. They were gracious and worked us in, replaced our tire, and had us back on the road around 7:15.
2/ 5stars
by  
on August 7, 2015
A few weeks ago I had a slow leak in one of the tires in my car. I went to another place in brownwood and was told it would be an hour. I decide to go to firestone to get it changed. They had an employee change the tire and it still took over an hour! And they cost double the amount. Next time I'll just stay at the other place.
5/ 5stars
by  
on July 16, 2015
I used them today and have used them in the past for all my auto care needs!!
1/ 5stars
by  
on June 8, 2015
They tried to sell me brakes and rotors that did not need replacement.
5/ 5stars
by  
on June 8, 2015
We buy all our tires at Brownwood Firestone. Craig the manager is always helpful & accommodating. We get great service there!!
5/ 5stars
by  
on April 28, 2015
Had to get two new tires last week. They were very helpful and accommodating.
4/ 5stars
by  
on March 2, 2015
I took my wife's car for oil change and tire rotation. I was satisfied with work.
5/ 5stars
by  
on February 11, 2015
I buy my tires and have fluids exchanged with my local Firestone. They always take care of our auto needs
4/ 5stars
by  
on February 2, 2015
Am always happy with the services from this store.
4/ 5stars
by  
on February 1, 2015
I've used them for oil change and have had some great additional suggestions for service items. I'm glad to return soon for a radiator flush.
5/ 5stars
by  
on January 26, 2015
I was from out of town, I showed up five min after closing on a sat night, the manager on duty came out to look at my trailer tire and said if he had one in stock I will replace it for you. He had the tire in stock, the manger went above and beyond and took care of us. I will be back to Firestone and tell the manager his customer service was unbelievable!

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