Firestone Complete Auto Care: Your Source For Tires And Repairs At 6412 S Ih 35 In Austin

Welcome to Firestone Complete Auto Care at 6412 S Ih 35! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

6412 S Ih 35
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p

*Note Special Holiday Hours Below.

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Store #21520 Managed by Kayko Khavarrian

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, steering, hoses, and more. Plus, we're devoted to delivering the best quality service possible, at affordable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (512) 777-4241.

    Browse Great Discounts On Tires Today.

    We Cover Every Area Of Auto Repair

    With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make the process as painless as possible.

    Customer Reviews

    (3.9 of 5) - 25 Reviews
    5/ 5stars
    by  
    on March 3, 2017
    Honesty and fair price with same day service Montell (auto tech) AWESOME YOUNG MAN!!!, Francis (sales rep) and David (sales rep) Greta JOB
    5/ 5stars
    by  
    on March 3, 2017
    Montell (tech) was Awesome !!!!!!!! Francis and David did a Great job Francis was our sales rep :)
    2/ 5stars
    by  
    on February 10, 2017
    The office personal was pleasant and explained the warranty policy. But when I left it was apparent in less than a few hours of driving that the mechanic had not aligned my car correctly. It still pulled to the right - the reason I had brought it in for alignment in the first place. And, I got the impression that they were trying to upsell me on useful, but not crucial, services. I ended up taking it to another location nearby and they confirmed the initial alignment I paid for wasn't done correctly.
    5/ 5stars
    by  
    on January 21, 2017
    These guys are rock stars! Special shot out to Stephan! Smart, knowledgeable, fair, honest, kind, and super helpful. No one likes to have to pay to get their car fixed but he certainly eased the pain of the experience. Thank you sir!
    5/ 5stars
    by  
    on November 30, 2016
    I often feel out of my element and apprehensive at auto repair shops, that was definitely NOT the case at this firestone location! I got a flat on my car late in the evening and stopped in about 45 minutes before the shop closed. The entire staff was incredibly friendly and didn't seem put off at all by my late arrival. Additionally they were incredibly helpful. I thought I was going to have to replace my whole tire but instead of pressuring me to buy or exaggerating the damage, which has been my experience at many other auto shops, the technician throughly examined my tire and was able to fix the problem. Additionally, the staff explained what was wrong in a way even I could understand. I was incredibly impressed and very grateful for the honesty and professionalism I was treated with. I would highly recommend this shop to anyone!
    1/ 5stars
    on October 31, 2016
    I went twice in the last month Both of them have wrong diagnose After that they will try to offer help but cost you a lot more
    5/ 5stars
    by  
    on July 30, 2016
    I've been to your store several times, due to issues from another store. The repairs were fixed quickly aand correctly – including being proactive to avoid future issues. I plan to continue to come to your business on a regular basis.
    4/ 5stars
    by  
    on December 16, 2015
    The wait time was too long. I wanted 2 New tires, instead of having to wait 1 1/2 hrs for them to check to see if they could be repaired....and I was still there over 2 hours. They need to coordinate better on repair needs or have more employees. They were very polite and attentive.
    5/ 5stars
    by  
    on November 18, 2015
    Great people clean store timely service accurate service GREAT SERVICE
    5/ 5stars
    by  
    on November 12, 2015
    Just went in for inspection and they got me in and out under their expected wait time with no issues.
    3/ 5stars
    by  
    on November 7, 2015
    This was the third time in a row that I have had an oil change and they have failed to reset the sensor every time. I mentioned it when I checked to make sure it was done this time and they missed it again. Makes we wonder how thorough and careful they are in other areas. Considering finding a new place.
    5/ 5stars
    by  
    on October 31, 2015
    Had not been to a Firestone in years. It was done quickly and correct.
    3/ 5stars
    by  
    on October 16, 2015
    I was promised a 10% discount by an employee after some hour or so of comparison shopping. He told me the printer was broken and offered me a e-mail receipt and I never saw an itemized bill. When i get home after the shop is closed the invoice stated that i acknowledged the higher than quoted price! very underhanded. when i asked what my 'final price' would be he told me $100 less than what i was actually charged. the shop gets a 'average' solely due to the quick resolution of a manager in giving me the 10%. even with the 10% i paid $40 over what i was quoted.
    5/ 5stars
    by  
    on October 8, 2015
    I was there to get a tire and they had it and took care of me right away
    5/ 5stars
    by  
    on October 7, 2015
    Bought new tires here, and my alignment. Came out happy.!
    5/ 5stars
    by  
    on October 1, 2015
    Great deal on tires and excellent recommendations on how many were needed. Service was thoroughly explained - complimentary and thorough inspection - issues and problems were brought to my attention and discussed. LOVE MY FIRESTONE ON WILLIAM CANNON!
    5/ 5stars
    by  
    on September 14, 2015
    I have been patronizing Firestone stores for well over 20 years, including several locations in Austin. I've been to the Wm. Cannon store many times over the years and have found the advice, integrity, thoroughness, and competency to be outstanding. I would absolutely recommend the specific location and Firestone stores in general to family, friends, and strangers alike.
    5/ 5stars
    by  
    on September 11, 2015
    The whole process took 30min even though I missed my appointment
    1/ 5stars
    by  
    on August 6, 2015
    Told me a needed a new break system and rotes we're never tested. No inspecter
    4/ 5stars
    by  
    on May 26, 2015
    I had work done a week ago. These guys went the extra mile to make sure i was ok with the work. As a guy who do most his own auto work they did great.
    5/ 5stars
    by  
    on April 22, 2015
    My car broke down and I coasted it onto their lot. Right away I felt I was in good hands. They repaired the car and did a good job informing me of my options along the way.
    1/ 5stars
    by  
    on February 5, 2015
    The only reason I gave it one star is because I couldn't do a zero star! I have been using this store for years and wished I would have stopped after my first bad experience and before my most recent experience. First experience, they cut off and replaced the wrong belt that had been replaced the weekend before I took it into the shop. AND they wanted US to pay to replace the belt on THEIR error. Most recently I took my vehicle in for a squeeking noise, they replaced the part and then within 2 days it was squeeking again. Took my car back and they said it was a defective part, so they replaced it again. Then they call me while my car was in the shop that another part had broken making a much louder noise that wasn't a problem when I took it in. So if another part was broken, it was broken in their care. (since I only had my car for 2 days). They refused to pay for any of the damage. I had to go and rent a trailer and pick it up and take it to a mechanic to work on. Oh and to top it off, I don't speak car language, so I got my dad to call in and talk to them about my car (the second time mentioned above). He said they were very rude to him. They didn't want to tell him anything and I had told them that he would call! My over all experience with them has been terrible to say the least and I am out thousands of dollars and still came out with a broken car that I could not even drive. I feel taken advantage of.
    1/ 5stars
    by  
    on February 3, 2015
    I used them for the first ( and last) time awhile back for an oil change. After being told it would take and hour I sat there for almost 3. There were 5 employees working and only one car in garage at a Time. They had one guy cleaning the garage doors instead of working on the 5 cars waiting. They came in to sell me on my air filters which I agreed on. 45 minutes later my car is still sitting there. When I ask how much longer they tell me the fitters are still on their way! So your selling me on products you don't even have! I drive a VERY popular car. Then when I tell them I can't wait any longer it still takes almost 20 mins to get me my car. I pay I leave ok right? No. I get a 1/4 mile down the road and the bottom cover of my car falls off. I have to drive a mile at 20Mph to go get my daughter from school and drive back with it dragging to wait another 20 mins while they hook it back up for me. I asked if they checked all fluids in the beginning and they said yes. When I left I looked over the paper work and they said they checked them all. funny because when I went in i had no wiperfluid and when I left it was still empty. Sad experience. They are located just across they highway from my house and I was hoping to find my forever shop. That definitely didn't happen
    5/ 5stars
    by  
    on January 24, 2015
    I have only good things to say about this Firestone. Service was great. Now for a short review of my issue.............I filled out one of these a while back where another location did not do the work I was charged for. I requested a call back and money back ............I go not response. I am no long shopping there.............
    2/ 5stars
    by  
    on January 22, 2015
    Needed my car repaired by a certain date but it didn't get done on time. On top of the frustration, everything they suggested for my car was more expensive than taking it to local shops. Won't be back unless something with the repair goes wrong. Thanks for fixing it, but Firestone doesn't have my business.

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