Car Repairs And Tires At 5137 S Coulter St From Your Amarillo Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 5137 S Coulter St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

5137 S Coulter St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #323402 Managed by Coby Owen

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If your car seems to be running differently, our auto care teammates can offer a 19-point inspection, at no cost to you. We'll examine fluid levels, steering, the battery, and more. Additionally, our team believes in delivering the best quality service possible, at unbeatable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or book your appointment online or by phone.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be done right. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as seamless as possible.

    Customer Reviews

    (4.2 of 5) - 44 Reviews
    4/ 5stars
    by  
    on March 14, 2019
    The employees were very helpful and curtious. They did a good job of explaining what they found and recommending what they believed to be best. The only reason it’s a 4 star instead of a 5 star review is when I came to pick up my vehicle they didn’t go over the envoice.
    5/ 5stars
    by  
    on October 14, 2018
    Great service and technician I trust my car with.
    5/ 5stars
    by  
    on May 22, 2018
    Welcomed as if I were family! I received excellent car care quality in a reasonable timeframe.
    5/ 5stars
    by  
    on April 28, 2018
    5/ 5stars
    by  
    on February 3, 2018
    Always receive excellent care and service from Waylon and the crew! Also appreciate knowing that my vehicle receives the service you’d expect from a reputable service facility.
    5/ 5stars
    by  
    on November 16, 2017
    These guys are AMAZING! Every visit is a blessing. Friendly, fast, respectful, and always have hot coffee going while you wait. Always honest and explain in detail what is happening or needs to happen. These guys treat women with the same respect as any man - something that other places do not always do. We have used this location for years and will not use any other.
    5/ 5stars
    by  
    on September 20, 2017
    Had excellent service !!!
    5/ 5stars
    by  
    on July 4, 2017
    The brake job was great.Very good work at a really reasonable cost.I thought the visit before this one was a fluke but no.Same great work same great prices.
    5/ 5stars
    by  
    on March 24, 2017
    Very quick to get me back on the road and extremely helpful! Will continue to use this location!
    2/ 5stars
    by  
    on February 28, 2017
    I was disappointed the protective paper covers were not used to keep oily footprints off my floor mats. I also noticed oily fingerprints on my canvas top. Unusual for Firestone.
    5/ 5stars
    by  
    on February 26, 2017
    Got in, work completed and drove away in a timely manner. Nice and friendly and no complaints. I've been getting tires and service here for years and not one problem. Highly recommended.
    5/ 5stars
    by  
    on February 22, 2017
    5/ 5stars
    by  
    on December 23, 2016
    Estimate from another service department wanted to charge more than $1200. Firestone saved me $900 because only one problem needed repaired.
    4/ 5stars
    by  
    on December 15, 2016
    My recent experience was a good one. I had a coupon for an oil change but was told that it wouldn't work on the type of oil change I needed for my car. So that was disappointing but I have used this location for the past few years and they are always professional and helpful.
    5/ 5stars
    by  
    on September 6, 2016
    The guys were courteous and respectful, knowledgeable about the services I needed and helpful.
    5/ 5stars
    by  
    on April 30, 2016
    I had a great experience! One of the mechanics actually took the time (without charging me anything) to go take a quick look at my car to see if he could see anything and also rode around the parking lot with me to hear the sound I was hearing. The Chevy dealer was going to charge me $110 to even look at my car to diagnose the problem. Firestone did a complete vehicle inspection for $9.99! They filled out a report and informed me of the problem and explained the costs to me. I would definitely recommend to others!!!!
    5/ 5stars
    by  
    on December 16, 2015
    My last visit to that store was outstanding.Everyone from the salesman to the mechanics were friendly,knowledgable and honest.I bought four tires, a battery, an oil change and a front end alignment.The service and value were almost untouchable in this world today of self/or no service.Kudos to all.
    5/ 5stars
    by  
    on November 11, 2015
    I took my truck in for an oil change. They performed the service quickly and professionally. There was no attempt to "up sell" me to a service I did not need. I most definitely will be back.
    5/ 5stars
    by  
    on November 4, 2015
    I can always count on Brad to take care of any automobile needs I have. This was a tough one and he came through just great.
    1/ 5stars
    by  
    on October 6, 2015
    My wife took the car in to get brakes done. Of course they tried to pull the your car isn't safe and we need to do a bunch of work garbage. Telling her she needs a new air filter (replaced at last service and in great condition). You really need injector cleaner (No issues with fuel and no reason to do it). You need to have your radiator flushed (done last winter no need to do it now). In short we went in for a $99 dollar brake job because I am busy and don't have time to do it myself and they tried to talk her into $848.01 of unnecessary work. Thankfully my wife grew up around mechanics and knows enough to turn them down. Way to class it up boys!
    4/ 5stars
    by  
    on September 13, 2015
    Used them last Sunday. Installed pads and rotors very quick
    4/ 5stars
    by  
    on September 9, 2015
    I recieved the life time front end alignment. My SUV was out of alingment due to so much road construction in our city and a trip to the mountains on badly grated dirt roads. The staff at Firestone alinged the front end and now my SUV rides like a new vehicle again. I would recommend this service and this particular Firestone anytime.
    4/ 5stars
    by  
    on June 25, 2015
    I love firestone although I believe they should keep just that extra person after 5 for the people, like me, who get off late and just need for them to check my tires do all people can be services instead of driving all the way out to here they are and having to "go back" other than that they do an excellent job at everything they do.
    2/ 5stars
    by  
    on June 8, 2015
    I have used this shop for many years and have refereed others to this shop. Parts cost was more than double what you could buy yourself at the parts store right across the parking lot. They also failed to rotate my tires, the main reason I went in. I wrote a letter to Derek the manager and he promptly called me back. He said regional office set the price for parts and apologized for failing to rotate my tires. He stated several times he would what he could to keep my business, but he offered not solutions. I will never go back to this shop.
    1/ 5stars
    by  
    on April 27, 2015
    Brought pickup to get aligned within a couple days of our mechanic replacing a tire rod. Firestone employees said they couldn't get it aligned, charged me anyway, and said "they did the best they could". Printed out the computer printout. Pickup is still out of alignment, and we are replacing tires as a result.
    3/ 5stars
    by  
    on April 23, 2015
    I have always been able to get an oil change when I have wanted it scheduled. They are quick to get it done. My inspections are brought to my attention, but I think the cost are to expensive. over $300.00 to replace 2 $50.00 shocks!!!!
    5/ 5stars
    by  
    on March 29, 2015
    My last visit to your store on South Coulter was a Great experience. My tires on the front of my car had worn and the Manager checked and saw I only had the tires 18 months. He prorated them and able to put better tires on for a super Price. I will continue to buy tires from Firestone THANKS
    3/ 5stars
    by  
    on February 27, 2015
    Regarding my recent visit for oil change/service, the wait time was minimal and the staff was friendly. The evening after the oil was changed, I observed my check engine light come on. This was approximately 6 hours and 30 miles after the service was done. My husband checked and noticed that the oil fill cap had been left off, and luckily had fallen into a crevous and not onto the ground and lost while driving. It was put back on by my husband. My husband read the owner's manual and found that the check engine light might go off after driving it with the cap replaced for a while, which it did. This did concern me due to the fact I thought a major engine problem had developed. If I do return, I will be double checking work for while.
    5/ 5stars
    by  
    on February 27, 2015
    multichannel belt failed. headed directly to Firestone, and got new belt. within 45 minutes, was on the road again.
    5/ 5stars
    by  
    on February 27, 2015
    Happy employees create great service. Keep your employees happy and your custmors will return. This location is a great example of that
    4/ 5stars
    by  
    on February 26, 2015
    I was only in for an safety inspection, but they were fast and courteous.
    2/ 5stars
    by  
    on February 8, 2015
    I've had a pretty good experience overall but the last time I took it to them to have my oil changed. I had them put an air filter and fuel filter on my vehicle. They charged me 50 dollars a piece for each and an 88 dollar labor charge. One filter is 25 dollars the other is 15 and takes literally 10 minutes to take off and put back on. I said something but they were like that's what it costs.
    4/ 5stars
    by  
    on February 8, 2015
    I am a repeat customer for 3 vehicles for tires oil changes filters etc
    5/ 5stars
    by  
    on February 2, 2015
    The staff at the location I went to were awesome! They were very helpful, knowledgeable and informative! They let me know about email savings too!
    5/ 5stars
    by  
    on January 24, 2015
    when I have brought my truck in for service, I have had nothing but friendly and helpful service.
    1/ 5stars
    by  
    on January 24, 2015
    Not happy with last visit, went in to get new tires, tech scratched my wheels manager sent me to a body shop, owner at body shop said it was not fixable so not very happy
    4/ 5stars
    by  
    on January 24, 2015
    Competitive pricing but I was annoyed that the technician reset my MPG counter when he reset the oil counter. I have only had the car a little over a year and the counter had been running the whole time. Also, I don't know what quality oil was used but normally my car can go 4-5k miles before the next change, they listed the change as needing to be done in 3k miles. Either way I will probably only be using this store for alignments from now on. The people working inside the store are always friendly, the store itself is clean and has entertainment in the form of a tv and magazines, the seating is usually accommodating enough even at busy times for every to have a seat.
    5/ 5stars
    by  
    on January 24, 2015
    Followed Manager Todd and his crew from the I-40/Coulter store to the new store on Coulter when they moved. Great service by people who know you and your vehicles.
    4/ 5stars
    by  
    on January 23, 2015
    Purchased my second lifetime alignment on a second vehicle and it had been a tremendous value.
    5/ 5stars
    by  
    on January 23, 2015
    I have used this Firestone location for years. They have always been trustworthy and fair as well as very knowledgable.
    5/ 5stars
    by  
    on January 23, 2015
    Whether to get engine service, tire replacement, or just air up the tires, always greeted with a smile and taken care of at their earliest opportunity! Have been a regular Firestone customer for over 20 years and keep going back.
    5/ 5stars
    by  
    on January 23, 2015
    Staff was friendly, knowledgeable and fast. Will use them again.
    5/ 5stars
    by  
    on January 23, 2015
    always taking the xtra step to explain what you need done , and you never feel like they are trying to sell you xtra
    5/ 5stars
    by  
    on January 23, 2015
    I used this store all the time while living in Amarillo, the employees are well knowledgeable and the customer service is outstanding

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