Car Repairs And Tires At 4402 S Clack St From Your Abilene Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 4402 S Clack St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

4402 S Clack St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #678627 Managed by Jim Sides

Professional Auto Repair From Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been providing quality automotive service since 1926. If something about your car seems off, our trained technicians can perform a free courtesy check. We'll examine fluid levels, suspension, belts, and more. Plus, we're devoted to delivering the best quality service possible, at unbeatable prices and short wait times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

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We Cover Every Area Of Auto Repair

After 90 years in the automotive industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.0 of 5) - 43 Reviews
2/ 5stars
by  
on January 8, 2019
Damaged rims on my vehicle, along with my husbands truck. Both taken in at separate times of the year.
5/ 5stars
by  
on November 22, 2018
They do a great job. I trust them to take care of my family’s vehicles even when I’m away.
3/ 5stars
by  
on October 28, 2018
I can only go average because there is only 1 person handling the front desk and as good as he is at his job he is over stretched and can't spend as much time with each and every customer that he would necessarily want or need to. You don't really see any of the techs as they are busy doing the job at hand which leads me to think that maybe if they see something that needs attention it is not being relayed up front. For a tire shop they are easier to work with than most your other tire locations.
5/ 5stars
by  
on October 11, 2018
I’ve been getting my vehicles serviced by Firestone for more years then I can remember, and I’ve stuck with them because they offer quality customer service, expert job performance, extremely detailed work and quality parts. Plus the store in Abilene Texas on clack st. Goes a step beyond, so I’ll continue to go where I know I can drive away with peace of mind; Firestone Complete Auto Care
2/ 5stars
by  
on September 10, 2018
Mike called and kept me informed, but also told me that my upper brake light assembly was out, and more and more, police are pulling people over if their upper brake light is out. He told me that replacement of the assembly would be about $275. I told him no. When I checked the vehicle later, the upper brake light assembly WAS WORKING PERFECTLY. He also told me that my right rear brake pads were down to metal on metal, and needed replacement. I told him NO. I sought a 2nd opinion from a private, certified mechanic, who said there was NO SIGNIFICANT signs of wear on ANY of my brake pads. It's clear to me that Mike was just trying to pad his own pocket. I remember seeing a sign in Mike's work area from the Founder of Firestone that said something to the effect of "building trustworthyness is the basis of successful business". Even though in the recent past, I've bought 8 tires and 2 LifeTime Front End Alignments for my 2 vehicles, there is Absolutely NO WAY that I will ever again pay Firestone to perform any services on any of my vehicles...!!!...How can Firestone allow Mike to intentionally try to defraud me, yet continue to display the Founder's philosophy described above ? The ONLY reason I chose Firestone to do my maintenance tire rotation and front end alignment is because I had previously purchased 4 tires and LIFETIME front end alignment.
5/ 5stars
by  
on September 6, 2018
Took great care of both my vehicles
5/ 5stars
by  
on May 28, 2018
I trade at this location often and everyone there is friendly and very helpful. I schedule my appointments online and they always get me in on time. I highly recommend this store for your auto needs.
4/ 5stars
by  
on March 18, 2018
The service was wonderful. However, if you do not want young children to learn foul language don't go there. The language of the technicians is god awful.
5/ 5stars
by  
on December 5, 2017
Every time I enter the store, I am greeted with a smile. Customer service is above and beyond expectation. I appreciate how thoroughly things are explained. My overall experience is nothing short of great!!!
5/ 5stars
by  
on November 25, 2017
This store always provides the best and honest service. I always get the recommend repairs and doing so keeps both of our older vehicles lasting longer. Our 2003 Honda and 2007 Chevy are running in tip top shape - due to the work completed at this Firestone. If we are out of town, we use the nearest Firestone as well.
4/ 5stars
by  
on November 7, 2017
Prompt courteous service by knowledgeable personnel. one one occasion I had tires mounted on some aftermarket rims and they discovered that the OEM lug nuts would not work so got me new ones to use.
5/ 5stars
by  
on July 17, 2017
Great Management!
5/ 5stars
by  
on May 24, 2017
I always go there, because I get treated with respect. They understand when I am worried about something being wrong with my car
5/ 5stars
by  
on January 10, 2017
Fast service, and they fit me in 1.5 hrs before they closed. Fair prices as well for tire valve stem replacement.
5/ 5stars
by  
on January 4, 2017
The wait was short, and the customer service was top notch, furthermore the service people explained what was going on to a tee, while acknowledging other costumer's on the phone and walk ins as well!!!! Great Job guys Thank you
5/ 5stars
by  
on August 31, 2016
My experience was great at this location. Very prompt service & courteous employees!
5/ 5stars
by  
on August 24, 2016
Sales representative clearly explained what they would do fix my vehicles problems and even gave me a ride home.
5/ 5stars
by  
on July 5, 2016
Great Experience Michael was very helpful and welcoming
5/ 5stars
by  
on June 29, 2016
Quickest inspection ever!! Great work guys!
1/ 5stars
by  
on December 14, 2015
We brought our van in to be fixed they told us that it would be done the next day they called and said they had to order the part because they sold the part to someone else. They said it would be fixed the next day they got the wrong part to fix the van and had to keep the car two more days they gave us 50.00 off for the part taking so long to get there to be fixed. Then we finally was able to pick the car up after 5 days without a vehicle and the car runs worse than when we brought it in to be fixed.
5/ 5stars
by  
on December 12, 2015
Made an appointment in advance to have wheel alignment. They got me right in. Was out in an hour. They were very helpful
5/ 5stars
by  
on November 27, 2015
Been using them for over 15 years of service and will continue, ,,:-)
5/ 5stars
by  
on November 1, 2015
They repaired my daughter's car and made it safe for the road which means a lot to me. They didn't perform an unnecessary services, and they explained everything they were going to do and why.
5/ 5stars
by  
on October 31, 2015
They saved me ! They gave me a ride home and then back again! Car is happy again
4/ 5stars
by  
on October 8, 2015
Firestone did a great job fixing the problems in my truck.. They also did so in a very timely manner. Friendly staff and great experience all around. Only downfall is the amount of extra stuff they suggest done.. Believe it is too much.. Especially for people that are paranoid. Overall will return for more maitence in the future
4/ 5stars
by  
on September 26, 2015
Sent my wife in for an oil change. Store associates Tried to sell her an additional $200 in services. Work was good but do not appreciate trying to sell her everything in the book.
5/ 5stars
by  
on June 17, 2015
I have used Firestone of Abilene for oil changes to major fixes for three years now and each time I have experienced the best in quality, integrity, and customer service. I highly recommend this store to anyone searching for a place you can feel good about taking your vehicle and getting honest answers along with fair prices.
5/ 5stars
by  
on May 16, 2015
Efficient and quick each time we have used this Firestone location.
1/ 5stars
by  
on April 21, 2015
Called to ask if they would put my Texas plates on my vehicle. They were gracious and said they would. I went in. It went downhill from there. Pushy, rude, over-bearing, personally dismissive and the oil change I subsequently agreed to and which was supposed to take ½ hour to 45 minutes took an hour and ½. Feeling about this attitude? A gray-haired older woman had entered the male domain and being bossy and over-bearing was perfectly acceptable male behavior. I adore men, but not men who find it necessary to display this most unlikeable trait--thank goodness there are actually not very many around. And also thank goodness I won't have to deal with this business establishment again.
5/ 5stars
by  
on April 20, 2015
Great store with friendly people always willing to take care of the customer
1/ 5stars
by  
on April 18, 2015
I took my vehicle in for a tire replacement which went well. What I am not happy about is the fact I was charged for a "courtesy check" of all my fluids, which was not performed. First thing, a "courtesy" is something free and done with no reward. Secondly, if you're going to charge me for it, please complete the job.
1/ 5stars
by  
on February 27, 2015
I went in two different times ans they turned me away. I assume they didn't want to work on my 84 Buick they sent me away twice
5/ 5stars
by  
on February 26, 2015
Each time i go in there i am greeted promptly and professionally. Service is equally as great! Keep up the good work guys!
5/ 5stars
by  
on February 7, 2015
I have been going to this Firestone for the last 4 1/2 years since my husband and I got stationed here. The staff is really friendly. They are very knowledgeable about their job and are not just there to try and sell you something. If they know it's not time to get something done and you still have a bit of a wait they will be honest with you and not just try to get you to spend money.
5/ 5stars
by  
on February 3, 2015
Thanks for the good work. Will use again in the future.
1/ 5stars
by  
on February 2, 2015
Came in for an alignment. Was told that it was completed. Truck still pulls and the tire appear to be leaning in at top. I work in oil field which makes it hard to be able to take it back to have it redone.
5/ 5stars
by  
on February 2, 2015
I have used this Firestone several times, they are awesome to work with. Always friendly and things are done in a timely manner.
5/ 5stars
by  
on January 27, 2015
Great service and friendly. They do quality work there
5/ 5stars
by  
on January 24, 2015
Great service and people always accommodating and professional
5/ 5stars
by  
on January 24, 2015
I rely on the Buffalo Gap Rd Firestone for several levels of service. I recently purchased a set of tires and the price was very competitive. Jim always treats me with respect and personalize care.
1/ 5stars
by  
on January 24, 2015
This specific store made it clear they were focused on overcharging customers with outrageous service quotes.
4/ 5stars
by  
on January 23, 2015
have only returned to ask about air pressure in tires and was told the inflation light would go on until the weather warms up?????
1/ 5stars
by  
on January 22, 2015
I would recommend anywhwere in town but this place. ROBERT THE MANAGER provided me with some of the worst service ever and refused to fix my car as he says its a coincidence my car had trouble on the same day I leave his shop. He thought my reflector was out turns out reflectors dont have bulbs! I had to escalate the problem to firestone corporate and they took care of me.

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