Firestone Complete Auto Care: Your Source For Tires And Repairs At 7644 Highway 70 S In Bellevue

Come in to your nearest Firestone Complete Auto Care at 7644 Highway 70 S for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

7644 Highway 70 S
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #20869 Managed by Anthony Nesbitt

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates can perform a free courtesy check. We'll examine lights, wipers, belts, and more. Additionally, we're dedicated to providing the best auto repair possible all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

Discover Our Range of Auto Repair Services

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.2 of 5) - 61 Reviews
5/ 5stars
by  
on March 14, 2019
5/ 5stars
by  
on February 27, 2019
I had two appointments for two vehicle this week. All staff were very helpful, knowledgeable, and friendly. Work was done in a timely fashion and results discussed and explained for my benefit. I even called back on one point which was satisfactorily answered by the front staff and verified by my talking with the technician directly which gave me peace of mind and confidence in their work. I have another vehicle booked in for service already.
5/ 5stars
by  
on January 12, 2019
1/ 5stars
by  
on August 24, 2018
Ben and Anthony were extremely pleased helping. The rest of their workers were far from the best. I found out that I have been charged for rear window wiper exchange, which hasn't been done. Also, there was a tire pressure sensor lit up at less than a mile away from the center, and we had to be back and to keep the car overnight for a few hours. This never happened before. We are very upset and unsatisfied.
1/ 5stars
by  
on August 24, 2018
I always have my car serviced there. This time I had the worst experience ever. They had tried to charge me for rear window wipers, and I had to be back the same day for more service. Ben and Anthony are the best. They've been above and beyond, thanks.
5/ 5stars
by  
on March 21, 2018
Awesome experience.
5/ 5stars
by  
on January 27, 2018
Ben is the most helpful salesperson I have ever dealt with regarding a vehicle! I put 60,000-70,000 miles a year on my vehicle. It's important to have someone I trust looking out for me. I won't take my vehicle anywhere else.
5/ 5stars
by  
on January 7, 2018
I can trust these guys to fix what is broken without adding unneeded, costly services. They have gotten the fix right the first time and give accurate estimates about the time it takes to do the repairs. I have complete confidence in them.
5/ 5stars
by  
on November 26, 2017
The service here is reliable, courteous, and they seem to get the jobs done right the first time
5/ 5stars
by  
on October 14, 2017
EXCELLENT customer service and pricing. Feel very secure knowing they completely check out my car with each service.
1/ 5stars
by  
on September 18, 2017
The service is terrible and I felt like I was taken advantage of. I took my car there a couple of months ago to have some work done and ever since then I have been having trouble with my car. I was lied to by one of the employees on a couple of occasions and felt as though because I am a women that I am stupid enough to not know anything about my car. I would not return to that location because I can not trust there service.
5/ 5stars
by  
on September 15, 2017
Substantial staff changes have recently taken place, but the recent interactions with Ben, Anthony, and Scott for regular and more specialized servicing leave me believing I should be able to continue the great relationship I have enjoyed here for many years.
5/ 5stars
by  
on September 2, 2017
Two weeks in a row I had to visit Firestone, the first time I needed a water pump and brake lights repaired and the second time I had to purchase for new tires and get my truck aligned. Anthony, the person who worked with me, went above and beyond to make me feel comfortable, and he was extremely honest as well ( A quality definitely needed in car repair). Although expensive, which it would've been anywhere, I thought their service was excellent, timely, and Anthony particularly was friendly, kind & honest.
5/ 5stars
by  
on July 19, 2017
I cannot describe how great our experience was dealing with Anthony(the manager). It was his first day as manager at this location July 5 2017 and he was awesome! He immediately took care of a problem we were having with some previous customer service miss information along with Michael at the Charlotte pike location and our car was taken care of that day! So nice to be treated with care and respect. I will recommend Anthony at Bellevue location and Michael at Charlotte Pike location anytime. Way to go guys! Your the best.
5/ 5stars
by  
on June 17, 2017
Best experience ever at a auto care shop. Will not go anywhere else.
5/ 5stars
by  
on May 31, 2017
5/ 5stars
by  
on April 20, 2017
Ben and Don are the best! Ask for their help if you need things explained better.
5/ 5stars
by  
on March 3, 2017
I stopped in a couple of weeks ago because some dashboard lights were coming on when I made left turns. Jeff offered to take at look at it right away (without a service charge). He was not able to replicate the issue but told me what he thought it might be. He also rotated my tires and told me that may help. Well, it did! I haven't had the same issue since. He was so nice and so helpful. I have ALWAYS had good service there and plan to continue to use this location. All this with no wait and no charge! Thank you!
5/ 5stars
by  
on January 16, 2017
They are always awesome. Attentive to your needs. Kind, courteous, and considerate. A class act. Charlie really helped us out this time.
3/ 5stars
by  
on December 29, 2016
I did take the survey - although looking over my bill I don't think my coupon was applied.
5/ 5stars
by  
on April 29, 2016
This store went WAY above and beyond by sending a courier for a part I needed for a repair AND staying past closing to finish a repair as I needed my car that night. I never expected this kind of personal attention. I would HIGHLY recommend Firestone on Hwy 70 in Bellevue and will continue to be a loyal customer to this store!!! Not many places go to this length to help customers like this!!
5/ 5stars
by  
on March 26, 2016
This store is great. I have always been treated well, and if there is a quick fix or diagnostic, they have always tried to help me out with that first. They do not recommend things I don't need, and repairs are always done well and in a very timely manner. They really do care about treating you kindly and fairly, and don't ever charge for things they don't have to. If you are a kind and reasonable customer, I can only assume you will be treated with the same respect and wonderfulness that I have always been treated with.
5/ 5stars
by  
on March 23, 2016
This was my first visit. Before taking my car in, I asked several people I know about the reputation, especially "trustworthiness", of this location. All their responses were positive so I gave them a try. I am very pleased. The staff is courteous and professional, letting me know what other products and services I may need, without pressuring me into buying them right now. I plan to purchase new tires from this location soon, and will be back for any other automotive needs as well.
5/ 5stars
by  
on December 25, 2015
Not sure about the quality of tire, but I have no complaints.
5/ 5stars
by  
on December 17, 2015
A friendly and knowledgeable team who keep my cars running well and service as promised and on time. No different this time.
3/ 5stars
by  
on December 17, 2015
Brought my car in for an alignment and car still pulls to the right. Tires aren't new so that could be the reason why but would have been nice for someone to tell me that before I spent $100. Associates were nice when I was there.
5/ 5stars
by  
on December 16, 2015
On a rainy sunday afternoon two nails decided to reside on two of my tires. This Firestone shop was convenient at the moment. They weren't able to patch one of the tires and I knew my car needed tires soon so I decided to buy a set. Big Ben was excellent. This shop doesn't only put tires on, they provide excellent service. I was given a great deal on the 4 tires and alignment. Will sure return to this shop if need in the future.
5/ 5stars
by  
on December 16, 2015
Have been using this autocare for 20 years.Always friendly to me. I feel that they are very honest .
2/ 5stars
by  
on December 8, 2015
I walked in with a slow leak in my tire that turned out to be a screw, and they quoted be 1.5 to 2 hours to plug it. So I said thank you and started to leave. Then they told me they could do it in 45 minutes. It ended up taking an hour. It cost $35. Then I found out from my friends at work that most places do that service for free and the wait is usually not nearly as long. So now I wish I had gone somewhere else. Especially since I paid for a service that is usually free. So I guess they did an OK job and at least it didn't take 2 hours. I probably will not go back.
4/ 5stars
by  
on November 25, 2015
I thought they did a good job. No hidden costs, they looked at a couple of other things and gave me what I thought were honest recommendations. I took one recommendation but decided to hold off on the other. Things were completed in the estimated time they gave me.
1/ 5stars
by  
on November 10, 2015
I used them last week and I was not satisfied with my service.
1/ 5stars
by  
on October 25, 2015
Worst ever I will never go or send anyone their !!!
5/ 5stars
by  
on October 25, 2015
Jack and his crew are always friendly and helpful. Been going here for years and this time was the same!
5/ 5stars
by  
on October 24, 2015
I have been coming to this Firestone for 20 years. The service is top notch. I have been to other Firestone stores where I have felt I'm being taken advantage of. Jack, and all the other guys are the best.
1/ 5stars
by  
on October 9, 2015
Don't ever get tires from this place. First time after I left got home n called the next day about vibration in the wheel took back they re-balanced let me go without taking for a test drive got back on the road n it did the same thing. Took back 2nd time n they took a test drive with me n felt the vibration. Put car in lift n there was a bubble in the front tire. They told me had no more tires at the time n they will b in later that day n tell will call me. No call from them I called the next morning n they told me yes the tires r here. So again for the 3rd time I go back n they ask me what is wrong with the tires that r in there. I had to explain everything all over again n they switched out my front two tires. All n all it was three days of wasted time. Lee n Jack were very apologetic for everything that happen with all the downtime.
5/ 5stars
by  
on August 9, 2015
Yesterday, I got 4 new tires put on my car, and had an alignment done. Everything was reasonably priced, the service was timely, and they did a great job. One gentlemen, Lee, went out of his way to make my stepdaughter and I feel special. He conversed with her on her level, gave her some paper and a pencil to draw and play with, taught her how to make paper airplanes, offered us water and soft drinks, and even took her (and myself) back to watch the car being worked on when she asked to. I saw that we were not the only ones he treated this way. He gave everyone the same type of treatment. I will definitely come back the next time I need work done on my car.
5/ 5stars
by  
on July 3, 2015
repairs made....great customer service promptly...will return for service
5/ 5stars
by  
on June 22, 2015
Used Firestone a week ago for an alignment and oil change. They were kind, quick, and my van is driving smoother. Thanks!
1/ 5stars
by  
on April 27, 2015
I was there over the weekend and it took about an hour or more to get my standard oli change. They didn't really take care of my car when they had it. This has happened a lot, so I will not be returning.
5/ 5stars
by  
on April 20, 2015
I had to have both of my cars serviced the other day and they did an excellent job of taking care of both of the cars in a timely manner.
5/ 5stars
by  
on February 26, 2015
Also good pricing--as I shopped before I went to them for what I thought would be a costly repair. It turned out that it was not the worst case scenario, which earned them my trust.
1/ 5stars
by  
on February 26, 2015
Had a nail in back tire and wanted my tires rotated, willing to drop off while I was going to a meeting. Was told to make an appointment, so I did and came back in 3 days to have a nail in the tire and rotation done. Was told I needed a new tire for the flat repair
5/ 5stars
by  
on February 26, 2015
I started using Firestone over a year ago and it turned out to be one of the best decisions I have made. I'm just sorry I never went there sooner. They have been very professional and quick. My wife and I only have the one vehicle so I always have to wait while they service my vehicle and it is always very fast and reliable service.
5/ 5stars
by  
on February 5, 2015
Very professional. I like the service and the way they do business.
5/ 5stars
by  
on February 4, 2015
I took my old Volvo to get a look over and 2 new tires. I had good information about the condition of my car as well as fair pricing on the new tires.
5/ 5stars
by  
on February 4, 2015
I needed new tires and they were very informative and helpful in the selection for my car.
5/ 5stars
by  
on February 4, 2015
They did all the maintenance on my super slick 1986 Oldsmobile Cutlass (14 years) and then I bought the existing 2000 Camry - they do everything that needs to be done to it. What more can I saw! 14 + 14!!!!!! Jack always chose my tires on the Olds and now for the Camry as well.
5/ 5stars
by  
on February 4, 2015
I have used Jack and his crew for years on a variety of problems with many cars that I have owned. By and large, I have been very satisfied with their work and the attitude of everyone. Most recently, I got a wonderful deal on a set of new tires for my Chevy Captiva.
4/ 5stars
by  
on February 2, 2015
Staff is great and service is good. Always flexible and reassuring.
4/ 5stars
by  
on January 28, 2015
Did the work well on short notice for a fair price.
5/ 5stars
by  
on January 27, 2015
I have used Firestone for several years now and each time I leave with the feeling that my vehicle has had excellent mechanics taking care of it. They have extended hours for drop off and pick up and I have never had anything to complain about. Thank you.
5/ 5stars
by  
on January 26, 2015
Have been going to this Firestone for years. Located right beside my day job, I can drop off my cars and pick them up at the end of the day. Service is always fast and great.
5/ 5stars
by  
on January 26, 2015
I do my routine work by appointment and usually while I wait. They are timely and caring about my time.
5/ 5stars
by  
on January 25, 2015
I get my tires rotated every 5000 miles. I always get great service.
5/ 5stars
by  
on January 25, 2015
I always get my oil and tire service here. They have never tried to sell me anything extra. Lee is always very pleasant and has great customer service skills. He has always gone above and beyond for me. Soon I will need new tires and I will buy them from Firestone Bellevue for sure simply due to their outstanding customer service.
5/ 5stars
by  
on January 25, 2015
Consistently great at what they do. My wife and I have brought our used car and truck to them for their quality check, they go over it thoroughly to provide us with the knowledge of a true mechanic’s opinion. Consistently they have worked at a very fair price on our vehicles to keep us on the road with very little inconvenience, they are also consistently polite and courteous. Charles is a pleasure to work with. Go see them!
5/ 5stars
by  
on January 24, 2015
I love Jack, he is honest and very knowledgeable and I trust him and the entire team
5/ 5stars
by  
on January 23, 2015
I can always count on the Bellevue Firestone to take care of my car quickly and effectively. Lee is the best! I return to the shop time and time again, not only for routine maintenance but also when I need repairs.Never disappointed. :)
4/ 5stars
by  
on January 23, 2015
I had a pair of tires shipped to this location for installation after having a blown tire. Staff seemed friendly and work was does quickly at a fair price. My one complaint is that both of my old tires were discarded despite one still being in relatively new and working condition when I would have liked the option to keep it as spare.
2/ 5stars
by  
on January 23, 2015
The customer service is so/ so. They tried to sell me something I didn't need. That ticked me off. Most of the time they get things right but not all the time.
1/ 5stars
by  
on January 22, 2015
We went there twice for the same problem and ended up going to the Firestone near Costco on Charlotte Pike. They fixed the problem the first time and got us right in.

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