5/ 5stars
by Jacob W
on November 2, 2018
The sales associate was able to work in my car into their already booked schedule for an emergency repair affecting my steering, leaving me without a car. They fixed it that day and had it ready for me to pick up later that afternoon. Thanks again!
5/ 5stars
by Elder E
on October 14, 2018
Experienced, friendly and knowledgeable technicians and sales personnel.
5/ 5stars
by Larry
on March 25, 2018
Everything was done great , very knowledgeable staff , and great on pushing services
5/ 5stars
by Norvell J
on September 18, 2017
I always have a great experience at the SAFB location from management to the maintenance personnel. management include Brent, Jeff, and Morgan, also great job always by Paul the mechanic.
5/ 5stars
by Dave A
on April 24, 2017
The overall attitude of the 3 people I talked to was outstanding. They updated me frequently, explained it well, and were as polite as could be. I had tires replaced on two vehicles. I knew I had front end problems on both, since they're 17 and 14 years old. The problems were explained and shown to me, and they offered to replace with quality parts. I do my own replacing, so it was nice for them to show me exactly what the issues were. They said they'd be quite happy to align it for free once I've done the work. Overall it was a great experience!
5/ 5stars
by
on December 29, 2016
5/ 5stars
by Elder E
on December 7, 2016
Courteous and knowledgeable staff, including auto techs. Prices are unbeatable and atmosphere is friendly, and the wait well worth it. Thus far, extremely pleased with service overall.
5/ 5stars
by jackie254
on December 11, 2015
I like using this Firestone because the workers are always friendly and I can get my car serviced without worry.
5/ 5stars
by BGA1
on November 11, 2015
Went in for tire rotation and balance. Had a great experience!!
5/ 5stars
by aSkylandSora
on November 9, 2015
There quick and super efficient. Thank you so much.
5/ 5stars
by Javon
on October 30, 2015
I love going to this Firestone they always take care of my cars.
5/ 5stars
by Mcomfort43
on October 9, 2015
I was there October 2, 2015 to have my tires check. They found the problem called me to inform me I needed a new tire then proceeded to finish the job in a timely manner.
5/ 5stars
by Bangelika16
on September 26, 2015
I brought two cars to have tires replaced at the store. We received excellent customer service from Jeff and Paul.
5/ 5stars
by Jumping f
on September 17, 2015
I had a great result from a friendly and knowledgeable staff I almost had the wrong oil and filter put in my car at a different location Thankful that Firestone at Shaw Air Force base knew exactly what I needed. I will continue having my cars needs taken care of there. I enjoy my lifetime tire alignment and free tire rotation. Thank you Jeff Morgan and Paul !
5/ 5stars
by pat m
on September 17, 2015
I was very please in the service I got at our base. these people help me out lot I'm going to try to get a Firestone card so I will get some new tirers for my Truck
5/ 5stars
by Bertbert
on August 11, 2015
First time visit and it was the best auto repair visit ever.No appointment and my car was repaired in 3 hours due to parts and service time commitments.
5/ 5stars
by rmay
on August 7, 2015
I had a oil change and tire rotation scheduled but missed my appointment by 40 minutes. Rather than being totaled to reschedule the shop worked me into a busy schedule. Really appreciated them working with my schedule.
5/ 5stars
by Rob 1
on August 6, 2015
During July 2015, I had auto tires replace and oil change. The Technician ordered my tires, informed me upon receipt of tires, scheduled a appointment for services. They were attentive and accommodating, and timely in their services
5/ 5stars
by EllerbeCR
on July 14, 2015
They are always so polite and wonderful to deal with.
5/ 5stars
by Malaika
on July 1, 2015
I just bought tires and had an oil change. The crew was amazing and the customer service is top notch. Definitely consider Firestone for your car care needs
5/ 5stars
by THE P
on May 22, 2015
ALL MY SERVICE REQUEST WERE MET. ADVICE ON SELF SERVICE
2/ 5stars
by Amnrodgers
on May 22, 2015
If it wasn't for the fact I bought tires from them and they rotate them for free I would soooo go some where else! You always spend well over an hour there even with an appt. an oil change there will cost u almost 2 hrs. Of your day. Wiper blades would be an hour. When they do get to your car they do good work and they are nice people that work there and have fair prices. But I can't do the long waits anymore! Sorry!
4/ 5stars
by Kool B
on May 19, 2015
I was very pleased with their service. They were very professional and courteous.
5/ 5stars
by Chris W
on April 19, 2015
I dont recall javing such friendly and professional service Ever. Only thing that would have made jabe made the experience better was if the bill said "free".
5/ 5stars
by Chazis10
on February 26, 2015
Every time I go there they are always punctual and on time.
5/ 5stars
by Lilsarge1
on February 2, 2015
Cissy and Staff are very professional and do outstanding work. Very friendly.
1/ 5stars
by Ken B
on January 25, 2015
As a retired military member, I appreciate the 10% discount I receive on auto repair service conventiently located on Shaw AFB. Mary and her entire staff are true professionals that always go the extra mile to undesertand the nature of the repairs and costs. I am extremely pleased how they keep me informed on repair status and appraised of inspection findings to ensure my vehicle stays in safe running condition. Additionally, they keep me informed on upcoming sales events or repair specials that saves me additional money. I wholeheartedly recommend Firestone as my first stop to go when I need care service and know they will stand behind their work!
5/ 5stars
by example
on January 25, 2015
This review is about the excellent service I have had with Firestone for the last few years. I have had to use other places also but wish they were sometimes open 24/7 to use them and no other company. Great service,excellent personnel in the customer and service area where you are a person and not a number. They pay attention to detail and have kept my "91 Metro and my "04 Honda in great shape. Thank you for asking for a review.
5/ 5stars
by dss59
on January 24, 2015
This is the best Firestone Team there is!! Everybody is extremely knowledgeable, professional, honest, and courteous. They are always willing to take the time to explain what needs to be done and recommend what they would do if it was their vehicle. They work great together as a team and I just feel that I can take any of my vehicles in to this particular shop and not worry about being taken to the cleaners just so they can meet a sales quota. They are just awesome!!
5/ 5stars
by Pantherman
on January 24, 2015
Always has been a gret place to get my vehicles services and to purchase tires. People have always been friendly couteous and for a retireee, the price was right.
5/ 5stars
by todd2016
on January 23, 2015
Had all four tires replaces on my vehicle. Appreciate the professionalism.
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