Car Tires And Services At 701 Johnnie Dodds Blvd: Firestone Complete Auto Care In Mt Pleasant

Ready to come in to your local Firestone Complete Auto Care on 701 Johnnie Dodds Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

701 Johnnie Dodds Blvd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #12610 Managed by Patrick Reeves

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates will take a look for free with our courtesy check. We'll check tires, headlights, hoses, and more. Plus, our team believes in giving you the best service possible, all at great prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Learn More About Our Different Services

    With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.7 of 5) - 43 Reviews
    5/ 5stars
    by  
    on October 25, 2018
    5/ 5stars
    by  
    on September 25, 2018
    At this Firestone location they always make me and my dog feel welcome. Service is timely and pricing is very fair. The mechanic was nice enough to notice a common issue I was having (in my Kia Soul) and when he found out I was having the same problems as what he suggested for future servicing, he went back to my car after talking with me and added the additive needed to get my car running smooth again, free of charge. On top of that, I went to the counter to pay for my oil change and when the manager realized it was my birthday he didn't charge me a penny. I was so happy and it made having to get my oil changed on my birthday worth it. I appreciate how nice and courteous everyone at this location is. I will always recommend them to anyone.
    5/ 5stars
    by  
    on August 22, 2018
    Excellent service at this location! After my tire blowout, Firestone service personnel replaced the tire without any additional charges. Great Warranty on tires and the BEST Customer Service
    5/ 5stars
    by  
    on April 12, 2018
    I was a long time customer with firestone when I lived in Georgia. I owned a 2007 Toyota Camry. And took my car to Firestone for all of my car repairs. I've had a lot of problems dealing with the store and stopped going. Since then I've moved and bought a new car. I now drive and own a 2015 Nissan Rouge. I've been indecisive with where I should go to bring my car for repairs. But that all changed after my visit. I will now go back to Firestone for all of future car repairs.
    5/ 5stars
    by  
    on February 2, 2018
    I needed two new tires, an alignment, and an oil change. I didn't have an appointment, but they were able to take my car and fix all the issues the same day. I am very pleased with the experience, and will come back for future needs.
    5/ 5stars
    by  
    on February 2, 2018
    Always right on it to get my truck out on the road again. This place is the best and Mark is the man, always super helpful!
    5/ 5stars
    on February 2, 2018
    5/ 5stars
    by  
    on December 27, 2017
    The customer service at this location is phenomenal! Love working with these guys and completely trust them with our vehicles.
    5/ 5stars
    by  
    on December 12, 2017
    Went in with a terrible vibration expecting major$$$ repairs! Team there quickly discovered simply that my lug nuts were loose... what a relief! Most shady repair shops would probably have taken me for a ride but the team here is Honest and Awesome!
    5/ 5stars
    by  
    on August 27, 2017
    Excellent service. Sales manager and technician both offered to stay open late to change my tires so I wouldn't have to cancel an early work appointment. They went above and beyond to accommodate.
    5/ 5stars
    by  
    on February 12, 2017
    The Lead Mechanic, Josh, is one of the most knowledgeable technicians one could ask for. Impressive.
    5/ 5stars
    by  
    on November 6, 2016
    Friendly knowledgeable staff, quick and thorough work.
    5/ 5stars
    by  
    on September 16, 2016
    Staff is courteous, welcoming & professional. I recommend the 701 Johnnie Dodds Blvd. Firestone to my family & friends.
    5/ 5stars
    by  
    on August 25, 2016
    1/ 5stars
    by  
    on August 25, 2016
    Oil change and low coolant visit somehow turned into a 500-600$ visit. I felt pressured into repairs, I declined. I had an engine light on because of an emissions sensor gone bad. I know this because auto zone will diagnose for free. Firestone wanted 100$ to diagnose before even changing sensor. I'm surprised they didn't try and sell me on a new air filter, they tried to hose me on everything else.
    5/ 5stars
    by  
    on August 2, 2016
    Techs are friendly and know how to talk to customers. Desk guys also were friendly and helped talk me through everything I'd like to do with my truck
    5/ 5stars
    by  
    on April 14, 2016
    Had a tire replaced and was advised about alignment. I went back the next day to have the alignment done. Have bee very pleased with the service provided
    5/ 5stars
    by  
    on November 15, 2015
    I would highly recommend Firestone as a first choice repair shop for any vehicle. Their service and sales staff are professional, efficient, and friendly. They made me feel comfortable throughout my entire experience and I was back on the road with brand new tires before I knew it. Excellent service technicians, they are very knowledgeable and are more than willing to interact with their customers. I am definitely making Firestone - (Mount Pleasant, SC-012610) my go to service and repair location! I would like to recognize the specific employees that made my experience so great, front dest sales associate- Harry and service technician- Chris.
    5/ 5stars
    by  
    on November 10, 2015
    It was just an oil change and wiper blades, but it was done quickly with a smile on a walk-in basis - much appreciated! They also pointed out some important issues with my tires without prompting. I've had previous good experiences at this shop, too.
    5/ 5stars
    by  
    on November 4, 2015
    Just purchased a set of Destination LE2 tires for my 2000 Ford Explorer. Excellent ride, no noise and good value at buy 3 get 4. Technician "CJ" very professional and helpful. Shop floor could be cleaner.... but all in all... an excellent experience.
    5/ 5stars
    by  
    on October 13, 2015
    Firestone got me in same day and fixed my car so I could be on the road the next day! It was fast, nice service and much appreciated.
    5/ 5stars
    by  
    on October 11, 2015
    Couldn't ask for a more professional, honest experience! I always feel they have my best interest @ heart, and are truly committed to keeping me as a life-long customer.
    5/ 5stars
    by  
    on October 3, 2015
    I request CJ Gourdine to work on my Lexus. He is respectful, comprehensive and professional. Ask for him.... you'll like his work.
    5/ 5stars
    by  
    on September 29, 2015
    Spent all day Friday at this location due to a battery and alternator problem. Firestone had the problem corrected within what seemed to be minutes! The only reason I was there so long was due to a disagreement with the AAA battery provider. The guys at Firestone were quick and friendly, explaining what needed to be done and why. They provided printouts from their computers and explained what the graphs/lines meant and how the parts being replaced would be affected.
    4/ 5stars
    by  
    on September 1, 2015
    Bought my first set of tires here for my 08 civic. I was extremely cautious because, as a 23 year old woman, I've grown up knowing that young women are often oversold services at repair shops. Darrius saw my concern and took the time to show me all the signs of wear and tear on my tires as well as let me compare different types of tires that would fit my needs before buying. My only complain was the length of time the repair took. I was quoted 90 minutes but I spent nearly four hours waiting for the car to be finished, thus missing half of my shift at work. Either way, I still feel so much safer with my new tires and knowing I can always ask for help from the team at Firestone!
    5/ 5stars
    by  
    on August 24, 2015
    Used them a few days ago. Will refer all of my friends
    5/ 5stars
    by  
    on August 7, 2015
    Although they were busy and I had to scheduel to come back - they were very professional and accomodating. Needed car looked at because of wheel vibration before driving home (to Gearogia) on highway
    5/ 5stars
    by  
    on July 18, 2015
    Good experience - was able to make an appointment the next day, tires replaced for a reasonable price
    5/ 5stars
    by  
    on July 7, 2015
    I was there about two weeks the service was fast and very friendly
    1/ 5stars
    by  
    on June 27, 2015
    I paid for an inspection that was very poorly done and was presented with an incorrect recommendation that would not have solved my problem. Replacing a radiator will not stop a leak originating from an a/c compressor.
    5/ 5stars
    by  
    on June 17, 2015
    Edgar was fantastic. Helped me find the right tires for a specialty vehicle. Made sure to follow up and even sent me pictures as I was out of town! Highly recommend this shop.
    4/ 5stars
    by  
    on June 13, 2015
    Had to buy new tires. Darrius was a great advisor and offered excellent customer service. Very polite and professional associate.
    5/ 5stars
    by  
    on February 26, 2015
    I had a damaged tire which was going flat and I steered my way here based upon some excellent service I had received from a Firestone store in North Charleston. The Mt P shop provided similar high quality and prompt service at a reasonable price. I might add that I used to use Firestone when I lived in the Northeast and enjoyed there similar standards of quality. Keep up the good work!
    5/ 5stars
    by  
    on January 28, 2015
    I'm not in the habit of writing reviews for a service that I paid for.
    5/ 5stars
    by  
    on January 27, 2015
    I use firestone service center all the time for my car's maintenance. They are very helpful.
    5/ 5stars
    by  
    on January 27, 2015
    Every time I go there, I have no problems. They do everything I need done and do not "pressure me" to buy anything I really don't need. I have been a Firestone customer for over 45 years and will continue to be.
    5/ 5stars
    by  
    on January 26, 2015
    I was having issues with my tire not keeping air and after not being able to find out why, the gentlemen there didn't mind me showing up every 2 weeks to get the air checked. There were always helpful.
    4/ 5stars
    by  
    on January 25, 2015
    I have used them for all my maintenance, tires and other automotive work for the past three years. Never had a bad experience. They are quick and very easy to deal with.
    5/ 5stars
    by  
    on January 25, 2015
    I have both my vehicles serviced at this facility: alignments, balance, and rotation of tires. Very pleased with the professional attitude and work performance. My only negative comment would be that the shop floor should be less trashy and cleaner. Work on that and you would receive a perfect score!!
    5/ 5stars
    by  
    on January 24, 2015
    Taylor and Josh are always so helpful. Whether it's regular maintenance or a repair they always take time to explain and educate me on the issue. I can always trust their recommendations. 5 stars!
    5/ 5stars
    by  
    on January 23, 2015
    Hated, but happy to see Matt. N. promoted but equally happy and proud of Taylor being placed into the management position. The staff works a team, always seeking to fulfill the customer's needs. Efficient, professional and personable. I truly appreciate the care of my vehicles as well as their willingness to keep the customer satisfied.
    5/ 5stars
    by  
    on January 22, 2015
    Any time I need service or tires for my automobiles, Firestone is my first call. I don't worry about it. They give me a good price and serve me with a smile. I've been going to the same store for over 20 years and I e never had a problem. Mr. Smith and Mr. Nevada were always very helpful. I recommend someone go to them at least once a month.
    5/ 5stars
    by  
    on January 22, 2015
    As always my recent experience was incredible. My dashboard was bright was a Christmas tree and they took me right in, figured out the problem and I was on my way. This is a typical experience. I love this store & the guys that work there. Always respectful, courteous & help me find coupons for the best deal!

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