Car Tires And Services At 7437 Northwoods Blvd: Firestone Complete Auto Care In North Charleston

Welcome to Firestone Complete Auto Care at 7437 Northwoods Blvd! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #29270 Managed by Shaun Lampkin

A Tradition Of Service At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our trained technicians will give your car a free courtesy check. We'll examine tires, wipers, the battery, and more. Additionally, we're devoted to offering the most consistent service on the market, all at great prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.1 of 5) - 34 Reviews
5/ 5stars
by  
on September 25, 2018
I've came here quite a few times to get an oil change and a look over of my vehicle to make sure it doesn't need any major repairs. The people here are honest and kind and courteous and thorough. They do a good job even if they're behind. Will keep coming here
5/ 5stars
by  
on June 8, 2018
Shaun and Katie helped out a lot and I would definitely recommend to family/friends in the future.
5/ 5stars
on April 20, 2018
After years of searching for a trustworthy mechanic, I think I have finally found the place. Clive and Shane are an A+ team for customer service. Very knowledgeable, patient, and friendly.
5/ 5stars
by  
on February 12, 2018
I was stranded across the street. I was an out-of-towner. Two techs came to the gas station, where I am late for a meeting with a totally flat tire, literally on the rim. My phone is dying and I am in a panic. They drive up like the cavalry, take off my tire, give my son a ride to Firestone, replace the tire, and then reinstall it on my car. I made my meeting and their calm, kind demeanor was noted and appreciated! Thank you Firestone of Surfside Beach, SC. I wish I could remember the names of the techs, but they were 5 star!
5/ 5stars
by  
on November 9, 2017
5/ 5stars
by  
on October 7, 2017
I was provided primer customer service. I was also offered additional savings i wasn't aware of on my brakes. Overall, i just felt like family.
5/ 5stars
by  
on September 5, 2017
Good customer service, finished job at a better than expected time considering I had not made an appointment for a standard oil change service for my vehicle.
1/ 5stars
by  
on February 4, 2017
Everyone at the Northwoods store that deals with customers needs a customer service training class . They also need to know how to put in a discount for a customer . I am a Enterprise employee and a member of your partnership program they told me they had never issued a credit on a ticket for a discount . I personally have picked up several cars for Enterprise at the Northwoods location and find it hard to believe they do not know how to enter a discount . I have spent thousands of dollars with Firestone and will never go back to the Northwoods Boulevard store ever again . The trolley Road location in Summerville South Carolina has the best employees and are very professional about everything they do . They definitely know how to treat a customer .
4/ 5stars
by  
on August 28, 2016
I've been going to Firestone since my family & I moved to North Charleston SC The Tech has been working on all 4 of my vehicle/as well as my kids vehicles Thanks for all your Services & I forgot to tell my Advisior & his Team Thanks for all your Great work that you guys provide & hope to continue using Firestonr
5/ 5stars
by  
on August 17, 2016
We drove in from NJ so my daughter could have a car at school. It was a quick turn around for me as I was flying back home the next day. Shortly after arriving we had car trouble. In the morning my daughter dropped me off at the airport and brought the car in ON A SUNDAY! The two gentlemen she dealt with were AWESOME! (One of them was David.) They explained everything, made her feel comfortable in the waiting room, and treated her with respect. What more could a Dad ask for?? Their diagnosis was spot on and the bill was more then fair. Great job all around!! Can't thank you enough!
5/ 5stars
by  
on June 26, 2016
David Droze cares about you as a person first. Puts our safety first and foremost. Have a customer for life, restored my faith in Firestone and humanity
5/ 5stars
by  
on May 28, 2016
David Droze is a wonderful professional ! Excellent customer service going above and beyond to help me. Keep the Good work, I will do all my car business here from now on...Thanks Marissa!
5/ 5stars
by  
on April 16, 2016
I went in there thinking I needed my a bunch of work. It turned out after they did the complete car check that my brakes were fine just some crud on the pads. So that saved me almost $500! They did all of fluid flushes, high mileage oil change, alignment, car check and got my car in and out in around 2 hours. Not to mention that they were really busy today. That's amazing to me. Because of that I have the chance to get ahead on the other things I have to get done today. Between Tim Ramsey and David Droze, they were both very attentive, chatted with me and made me feel comfortable. I know what needs to be done next now thanks to those two gentleman. I prefer this location because I know what I'm getting. My car has 135000 miles on it. I think in the next 4 - 5 years, because of their help, I can reach 200,000 miles and it could still be a good and solid car. I cant thank them enough for doing what they do.
5/ 5stars
by  
on March 31, 2016
Tim runs a great shop! I have been going there for years. I totally trust Joe and Shane to work on my cars.
5/ 5stars
by  
on March 12, 2016
My daughter recently had a flat tire and Desi Elliott assisted her. He really took care of the situation and had her car out in no time. Elliott know his job. He is professional, courteous and should be recognized for being a great store manager. Thanks again Mr. Elliott
5/ 5stars
by  
on December 5, 2015
Got me in and out quick! Didn't push too hard to sell me things I didn't necessarily need right then. Friendly and very knowledgable.
1/ 5stars
by  
on August 11, 2015
I had a wheel alignment that only lasted 20 min. When I drove away my car was pulling to the left. I took my car to the Firestone in Summerville the next weekend and they said that the steering wasn't checked.
5/ 5stars
by  
on August 6, 2015
I needed an oil change for 2 vehicles and these guys were on it! They started my service right away and even made me aware of a broken wiper blade on one of the vehicles. While I waited the guys at the counter were very nice and easy to talk to. They are also knowledgeable and were able to help me with several questions about services that might be needed at a later date. I mostly appreciate Tim, who is the manager, because his quick responses, excellent knowledge, and amazing customer service! Thank you guys for everything!
5/ 5stars
by  
on June 30, 2015
As soon as I got in, my car issues were explained to me and solved quickly.
2/ 5stars
by  
on June 11, 2015
I went to Firestone about a week ago, and I went for an oil change I was told they would top off my fluids and they did not. That is my only complaint other than that. I had good service
2/ 5stars
by  
on May 26, 2015
I was charged for windshield wiper replacement with micro edge wipers for 2 front and 1 rear but I later noticed that I still had my old rainx wipers on meaning the wipers were never actually replaced. They charged 100$ to do an elctrical inspection that they said consisted of removing the door panel and then feeding me back the same info I provided them before the inspection. If you can't do electrical work don't waste peoples money by telling them you can and then not providing any new results. Also, I found 2 screws on the floor, and I don't know where they came from. There were grease smudges all over the passenger door panel that was removed. The salesmen were not transparent about describing the cost for each component and the reason for each service charge. Labor rates were inconsistent and the salesmen provided no explanation for the different rates for each component being replaced. Salesman seemed in a rush to leave work early. I would not bring my car back to this firestone or recommend it to anyone for repairs due to the poor quality of service.
4/ 5stars
by  
on May 26, 2015
booked my appointment online, everything worked gretat
1/ 5stars
by  
on May 6, 2015
I agree w/many other people in the town that this specific location does not uphold the Firestone brand & legacy. This store is slow, poor service, cuts corners, & fails to complete services. I've only been twice & have witnessed them slack off in doing a simple oil change. I will ccontinue to use Firestone but will never refer or re-visit this location! I suggest corporate (or the store manager ) re-train all current employees or hire new mechanics. They have even, on both instances, greased up my seat, steering wheel, window &keys w/ oil smudges, left trash &the paper the mechanics wipe their feet on in my car.
5/ 5stars
by  
on May 1, 2015
They went above and beyond to make sure I had a safe tire and an alignment!
5/ 5stars
by  
on April 21, 2015
I had a slow leak in my tire, set up online appointment, and they text me right back, and was able to get a new tire the same day.
3/ 5stars
by  
on April 13, 2015
I went in for 2 tires and an oil change. Oil dripped all over my intake, oil filter still dripping with old oil??, sensor in vehicle not reset, tire pressures different on all tires.
4/ 5stars
by  
on February 25, 2015
Quick in and out service by professionals. Will return in the future!
5/ 5stars
by  
on February 4, 2015
I USUALLY GO TO THIS ONE BUT I TRIED TO USE THE ONE CLOSER TO MY HOUSE OFF OF TROLLY ROAD. NEVER AGAIN. I THINK THE NORTH AREA HAS SPOILED ME .. SMILE WHICH IS A GOOD THING, I WAS ABLE TO CALL THE NORTH AREA AND THEY FIXED PROBLEM RIGHT AWAY,
5/ 5stars
by  
on February 3, 2015
I went in for an alignment, I couldn't get one at first because I had things to fix certain parts on my car. They detailed the areas I needed to get fixed before the alignment, offered to fix it or have me fix it myself without any pressure. Went back after I fixed the areas they told me to and they aligned my car for me! Fast and easy!!
1/ 5stars
by  
on February 2, 2015
I visited the store for an oil change the Wednesday before Thanksgiving - the night I was scheduled to drive 7 hours to spend Thanksgiving at home with my family. In addition to the oil change, I was told that my car was running hot and I needed to replace the radiator hose. It had never run hot on me but the guy showed me the temp gauge and it was hot. I didn't see how that could be when it wasn't even elevated when I was on the way to Firestone but, nonetheless, I paid to have the radiator hose replaced in addition to the oil change. After packing my car, I tried lifting my hood to make sure everything was good and to double check my oil since I have a leak. The hood wouldn't open. I called the store but the guy didn't want to take me because they were 10 minutes away from closing time. I told him my situation - that I was leaving town for the holiday and since I have a leak, I need to be able to up my hood to check my oil when I reached my destination and before returning home. He finally agreed. They tried for 45-60 minutes but could not get my hood opened. He told me there was nothing he could do until the Friday AFTER Thanksgiving. I ended up having to spend Thanksgiving in Charleston alone with NO FAMILY, NO FRIENDS AND NO FOOD. IT WAS THE WORSE HOLIDAY EVER, THANKS TO FIRESTONE. And...from all the Firestone workers pounding on my hood to try to get it open, I now have waves on my hood. I will NEVER use the North Charleston Firestone again.
5/ 5stars
by  
on February 2, 2015
I have always had a good experience with these guys they are speedy and they don't try and sell you a bunch of stuff you don't need.
1/ 5stars
by  
on January 30, 2015
My tire went flat on a Sunday and I don't live in Charleston. So the guy at this location said there was nothing that could be done for my tire and I needed a new one. I bought it because I am again not from there and knew of no other place to go. When I got back home, the tire that was beyond repaired was patched and am I riding it on it today! I never want to have to go there again!
5/ 5stars
by  
on January 24, 2015
My family has been using Firestone for years. What I find at every location I visit is consistency. Professional service and quality products. I love their Kendall Lubricant products.
5/ 5stars
by  
on January 22, 2015
I was very satisfied with the service and i loved there service i will always go back

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