Firestone Complete Auto Care: Your Source For Tires And Repairs At 1045 Pine Log Rd In Aiken

Ready to come in to your local Firestone Complete Auto Care on 1045 Pine Log Rd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1045 Pine Log Rd
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

Emergency Closure: {{ locations[0].alert }}
Store #12939 Managed by Ryan Bishop

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Professional Auto Repair From Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our professional teammates will give your car a free courtesy check. We'll check tires, steering, belts, and more. Plus, we're dedicated to offering the most consistent service on the market, all at reasonable prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or book your appointment online or by phone.

    The Source For Great Offers On Tires.

    Learn More About Our Different Services

    After 90 years of automotive repair, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we believe in offering outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

    Customer Reviews

    (3.9 of 5) - 34 Reviews
    5/ 5stars
    by  
    on September 29, 2018
    5/ 5stars
    by  
    on September 23, 2018
    I rate my Aiken SC store, Pine Log Road with all 5-stars! The agents (Advisors and Techs) of Firestone have always been attentive and knowledgeable in excellent the repair or maintenance work. In time I have become a regular customer, and I signed on to the long term service offers as my confidence with these folks increased...depending more on Firestone to service my cars. (Thanks especially over the years to Michael, Ryan, and most recently Lamar)
    5/ 5stars
    by  
    on June 9, 2018
    Great experience with Ryan Bishop. Very friendly and met all of my expectations
    1/ 5stars
    by  
    on April 18, 2018
    I dropped off a tire to be repaired. I was not asked to sign any type of work order. When I picked up the tire the store manager did not offer to install it for me. I was not provided any type of receipt for the repair. Less than 2 weeks later the same tire was low AGAIN. Apparently the technician who supposedly repaired it didn't know what he was doing!! This time I took it to Firestone on Broad St. In Augusta, Ga. I KNEW the tire would be repaired correctly there. I have dealt with that store for 6 years. Employees are terrific. I will NEVER return to the Aiken store nor would I recommend it to anyone. My son, who is a Bridgestone employee, told me that his fellow employees have had problem after problem with the Aiken store. Not all of those problems were resolved to the satisfaction of the customers either.
    5/ 5stars
    by  
    on March 30, 2018
    Everyone went above and beyond to be helpful!!!
    1/ 5stars
    by  
    on March 27, 2018
    Very poor Ryan was very disrespectful and Micheal tried make up for Ryan’s lack of knowledge maybe the store should reconsider who the store manager is and if I ask a question Ryan just compared everything to The Charleston store
    1/ 5stars
    by  
    on March 11, 2018
    Ryan was very disrespectful told me he didn’t time to listen to the sound my car was making and then ignored my questions and walked away
    1/ 5stars
    by  
    on March 11, 2018
    Was told my car would be done by 7 keep in mind I dropped my car off the day before and when I was walking up to the office. There was a dark headed guy with a beard and he yelled not today
    5/ 5stars
    by  
    on November 24, 2017
    Great customer service from Michael Weigle and Anthony! All the employees know their business and are very professional!
    5/ 5stars
    by  
    on November 1, 2017
    Visited Firestone in Aiken, SC today and they are the best!! I was greeted and helped by the store manager Ryan! Wonderful customer service and a great personality! I explained to him that I need my vehicle back asap (my only transportation for school and work....it's also Halloween and I have little ones) and soon as I walked out the door he put his team on it! I may it back 2 hours later and it was ready!! Wonderful manager!! Keep up the great work!! #TeamRyan
    3/ 5stars
    by  
    on March 28, 2017
    Sales associate was slow and took no pride in his job. My technician however was fantastic, can't say enough good about the guy.
    5/ 5stars
    by  
    on January 24, 2017
    My experience over the years has kept me coming back to Firestone in Aiken for all my vehicles care. The staff will even provide coupons if I forgot to bring one. I'm a retired Military person and appreciate the staff and feel confident in service they provide.
    5/ 5stars
    by  
    on January 17, 2017
    I took my truck in for a brake job and an oil change at 7am. By 10am the job was done. Very satisfied
    5/ 5stars
    by  
    on September 1, 2016
    5/ 5stars
    by  
    on July 18, 2016
    Really enjoyed the service I received. 1st time there and will definitely go back. Felt like they were honest with me and not trying to take advantage of a female. They were patient while answering all of my questions. Met some nice people while waiting.
    3/ 5stars
    by  
    on April 8, 2016
    Front and back need a little more training. So that you do not call someone and say the car is ready for pickup. But, when we ask if certain items have been checked , we are told they will do it now. Do not go over the work that was performed when you pick it up.
    5/ 5stars
    by  
    on December 2, 2015
    Brought van in for oil change and service which was done in a timely manner. Waiting room was clean and well kept.
    5/ 5stars
    by  
    on October 29, 2015
    Despite my fears that I would have multiple problems with my car, the guys found and fixed the problem. They were fast, friendly and professional. There was no attempt to take advantage of my ignorance of all things mechanical.
    1/ 5stars
    by  
    on October 2, 2015
    Just got my vehicle back and I must say I am very disappointed in the service and the ability of the mechanics to fix anything. Customer service...there was none. I had a brake noise that started a year ago when they installed new pads on all wheels. The noise continues to date and no one hears the noise unless I take them for a ride. Then it's " oh were to busy to fix it now and you need to make an appointment ." I ask you Firestone....how is that service? I gave you my vehicle for a day and a half and this is what I get for my money?
    5/ 5stars
    by  
    on August 6, 2015
    I used them for tire repair and oil change on separate occasions. Friendly and prompt.
    5/ 5stars
    by  
    on May 30, 2015
    The best service ever straight to the point no guessing with theses guys. If you your car fixed and fixed right take it to them.
    4/ 5stars
    by  
    on May 25, 2015
    I took my 84 GMC truck in to Firestone to repair an oil leak. I had a previous estimate. The center repaired my truck in a timely manner and stayed within the estimate cost. The representative was polite and helpful. I will use this center again for work on my vehicles.
    5/ 5stars
    by  
    on May 10, 2015
    Last week our pick up truck blew a water pump, everything stopped and I rolled to the side of the road. When the tow truck dropped it off to them, they called us right away to let us know what was wrong with it and gave us an estimate. They got the truck about 4pm and then apologized they weren't sure if they could finish it by 6pm. We were thrilled they could fix it the very next day, Saturday. We were very happy with them.
    5/ 5stars
    by  
    on February 4, 2015
    no complaints about service, but scheduling appointments online can be a challenge. It seems they don't always reach the store.
    1/ 5stars
    by  
    on February 3, 2015
    Granted your work was too expensive and not delivered on time my complaint will not be centered on this. Needed repairs to my auto were exaggerated and over estimated to frighten my wife into believing her car was unsafe and undriveable unless certain repairs were done at once at an extremely high cost. It was proved to me these repairs were not necessary by another tech shop.
    1/ 5stars
    by  
    on February 3, 2015
    Went there a couple months ago for a tire and oil change. Was told at the store needed an appointment for the following day; they couldnt take me that day. Made the appointment for the following day. Appointment meant nothing because the car wasnt ready the next day causing me to be late for an engagement. I told them to hurry up and finsh the oil change and forget the tire. No apologies for being late , no management in sight. Simply being honest and upfront communicating they didnt have adequate staffing and to try another location would have saved me time and frustration.
    3/ 5stars
    by  
    on February 1, 2015
    I have dropped my vehicle off Friday evening, expecting to be one of the first repairs on Saturday morning; instead, I get a call around 5:30 Saturday evening telling me my vehicle was done. I can understand if I was having some major work done that it might take all day Saturday - but to take over 8 hours for an alignment and rotate tires? Not acceptable.
    3/ 5stars
    by  
    on January 24, 2015
    i've been a customer for 2+yrs. back in sept i took my car to get the brakes replaced as well as an oil change before a road trip. Waited for over 3 hours with a 2yr old for the work to be done only to discover that they failed to change my oil though i was charged for it. I called them on a saturday to ask about it and had to deal with a grumpy employee who eventually disconnected our call. I did call back the following week and talked to the regular/compentent manager who apologized and scheduled the oil change i was owed...though it still cost me gas money to drive back over there and an hour of my time.
    3/ 5stars
    by  
    on January 24, 2015
    I would like to see appt. Times kept. When I make an appointment I have had to wait as,much as an hour before they start my car
    5/ 5stars
    by  
    on January 24, 2015
    I used them about a month ago and they were precise.
    5/ 5stars
    by  
    on January 24, 2015
    Needed tires and to have the breakes checked. And had to have car back at a certain time. Clayton and his team brought it off and saved me some money.
    5/ 5stars
    by  
    on January 24, 2015
    I have used this particular Firestone location in the past & have been very happy with the results they provide in taking care of my vehicle. They will explore many options available insuring that my vehicle is in top notch condition. Thank you very much, Scott Albrecht
    5/ 5stars
    by  
    on January 23, 2015
    I was very pleased with the service I received. Tnx
    5/ 5stars
    by  
    on January 23, 2015
    That's why we have used them for the past 15 years.

    Find The Firestone Complete Auto Care Location Nearest You

    Careers - Become a Teammate

    Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

    Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

    Careers at Bridgestone