Firestone Complete Auto Care: Your Source For Tires And Repairs At 987 N Main St In Providence

Welcome to Firestone Complete Auto Care at 987 N Main St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

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Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #24430 Managed by Erik Ovando

HOLIDAY HOURS

Please note our hours for Christmas Eve and Christmas Day

  • 12/247am-4pm
  • 12/25Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll examine oil level, suspension, the battery, and more. Additionally, we're committed to offering the most consistent service on the market, all at reasonable prices and a short waiting time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or schedule an appointment by phone or online.

    Browse Great Discounts On Tires Today.

    Discover Our Range of Auto Repair Services

    With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on exceptional car repair service. Our products and services are covered by our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as seamless as possible.

    Customer Reviews

    (4.3 of 5) - 49 Reviews
    3/ 5stars
    by  
    on September 30, 2018
    Customer service was great. Length of time and communication as to the status of the vehicle needs some work.
    5/ 5stars
    by  
    on January 25, 2018
    In and out. Answered my questions. Thank you for the great service.
    5/ 5stars
    by  
    on January 22, 2018
    staff was very friendly and helpful service was fast waiting area was fine
    5/ 5stars
    by  
    on December 24, 2017
    My experience was great they had the tire sizeI needed and installed it same day, Im actually bringing my other vehicle next week to install tires.
    5/ 5stars
    by  
    on July 26, 2017
    The team here did a great job. I went in right before they closed and they took my car in. They told me about the lifetime guarantee, change my tire, and completed the job. This put them past their closing time and I really appreciate their care and effort.
    5/ 5stars
    by  
    on May 28, 2017
    The sale advisors and technicians at Providence Firestone location are always friendly, courteous, informative and prompt. There is never a long waiting line of customers. All of my concerns and questions are always addressed. As an occasional walk-in, I have always accommodated accordingly. And if I have to wait to get my car worked on, the waiting area is very clean and comfortable. This will always be my go-to service location!
    5/ 5stars
    by  
    on May 19, 2017
    What like the most that they show u what wrong and make u comfortable an they go by step by step what part of thing is wrong I enjoy the 10 dollar view. I love firestone !! Its a great Place too go thank u
    5/ 5stars
    by  
    on May 10, 2017
    Very efficient and effective service. Technician and sales associate were curtious and polite
    5/ 5stars
    on March 19, 2017
    I have used this Firestone for more than 20 years and have always had good experiences.
    5/ 5stars
    by  
    on December 17, 2016
    5/ 5stars
    by  
    on November 10, 2016
    I recenlty visited the Providence store because I drove over a big nail and got a flat. The manager and staff were extremely polite, kept me informed, and made sure I was 100% satisfied with their work. The store was clean and welcoming. Thank you, Denise
    1/ 5stars
    by  
    on September 29, 2016
    I used to buy all my tires from Firestone/Bridgestone. Then I became very irritated at your company policies so I now only get Continental tires. I wanted to have a spare tire mounted to a rim. This branch refused to do so and would only mount new tires. My spare tire was not new but it still had a good tread depth left, 10/32". The branch also said they would only let me buy tires in pairs. Upon realizing my car was a Subaru, they refused to sell me a pair and would only sell me 4 tires. The reasoning was because of the AWD. This irritated me so much I stopped going to Firestone all together. I followed up with my dealer and they said the only time all the tires should be replaced is to keep them within 3/32" within each other. This would have been true but this branched had still refused to mount a nearly new tire or sell me 2 tires. I ended up going to a nearby tire place to get my single tire mounted. So in an effort to muscle out a $650 sale, this branch has manged to keep me away for the rest of my car driving days. This reinforces that car services/mechanics are always out to sell you anything at any cost. This is obviously a bad reputation to have and it clearly is not a concern of the main company and specifically this branch.
    5/ 5stars
    by  
    on September 9, 2016
    Always provided with great service and education! I will continue coming here, because I know what business I will get. Thanks Joe!
    5/ 5stars
    by  
    on July 31, 2016
    I suspected I had a problem with my front end (Just getting generally a little louder) and needed it checked quickly as my wife and I HAD OUR FIRST CHILD 14 HRS BEFORE. I wanted to make sure my truck was safe before bringing my daughter home the next day.I was also in a hurry wanting to get back to the hospital. I told Joseph and he got me in and out and made sure my truck was safe. The noise was in my head ( I thought that was a possibility) but they did the inspection and rotated my tires to ensure I had no problems. They didn't try to sell me something I didn't need or tie me up for the entire morning. I am happy I chose Firestone to by my tires months prior. I got a quality product and great after purchase customer service.
    4/ 5stars
    by  
    on July 16, 2016
    5/ 5stars
    by  
    on July 10, 2016
    I've been dealing with this store since I moved here in 1996 and I found them to be honest, friendly, extremely competent, knowledgeable and up front to explain what they found and the cost up front (with no hidden charges).
    5/ 5stars
    by  
    on May 29, 2016
    Great service my first time there yesterday and trust me is my new place for what ever my car needs.
    5/ 5stars
    by  
    on May 25, 2016
    A welcome greeting is always give by the Firestone employees, particulary by the manager on duty who is a profesional on what he does. He explained to me with details about the repairs of my vehicle. He ensures that everything is done it right. My vehicle is always well maintained and in good shape thanks to the good work of these guys at Firestone. So I always will take my vehicle to Firestone. Thank you.
    5/ 5stars
    by  
    on March 25, 2016
    5/ 5stars
    by  
    on March 17, 2016
    Only gave me the facts of what needed done. Didn't try to sell me something unneeded or use scare tactics for unneeded service. Fair price, good advice, more service than I would get at the dealership with less time and at a reasonable price. Friendly and no-nonsense. It was a very refreshing experience.
    5/ 5stars
    by  
    on December 17, 2015
    I had a front end alignment. I was in and out in about 30 minutes.
    1/ 5stars
    by  
    on December 9, 2015
    Worst experience of my life ! I made an appointment for an oil change. My appointment was for 11am. I've arrived exactly on time. The clerk told me that it will be a 1 hour to 2 hour wait for a freaking oil change. Since when does an oil change takes two hours to do. I ended up leaving the shop at 1:30pm. I will not use this location or will use any other location as well. You guys lost me as customer !
    5/ 5stars
    by  
    on December 5, 2015
    Needed a new tire fast. They was open early & the price was cheaper than I expected
    5/ 5stars
    by  
    on November 3, 2015
    The best team in this location , polite, deliver on their promises , kept on schedule , nice experience.
    5/ 5stars
    by  
    on October 31, 2015
    I USED THEM AND THEY DO I GREAT SERVICE , COSTUMER SERVICE EXCELLENT
    5/ 5stars
    by  
    on October 23, 2015
    Knowledgeable in cars and mantainance of cars,good customer service
    5/ 5stars
    by  
    on October 8, 2015
    Not only did they help me do research on new tires but Joe was nice enough to give me the pitfalls to watch out for on my particular vehicle and why a certain tire would be better than another. There was a bit of an up sell here but it was in my best interest. The transparency of price and labor was a breath of fresh air when it comes to getting a car serviced. I'll be back to this shop to get future work done!
    5/ 5stars
    by  
    on September 11, 2015
    joseph was awesome advisor! helpful and a real cutie!
    5/ 5stars
    by  
    on September 11, 2015
    joseph and erik were fantastic---joseph was such a sweetie!
    5/ 5stars
    by  
    on September 11, 2015
    I have stopped by just to have air put in my tires. The service attendants are always courteous and polite. My vehicle needed some repairs and I went to this location because I felt comfortable, was treated with respect and I taken care of. The repairs were done, the attendant was courteous as were the rest of the technicians. I was explained the issues found, what was needed to fix them, the cost and the time it would take. I was able to get a ride to my destination while the services were being conducted. When I returned, fresh coffee was provided. I was also provided with a phone adapter to charge my phone while I waited for my car. I will definitely go to this Firestone again and I highly recommend it!!
    5/ 5stars
    by  
    on September 4, 2015
    I had 2 new front tires put on my car. I had the front end lined up.
    5/ 5stars
    by  
    on August 6, 2015
    I felt everything was explained in detail of what I needed now and what could wait. Another business told me I needed front & rear brakes. At Firestone they said only front brakes were necessary at this time. They could have done both and I would have thought it was needed, but they didn't. That kind of honesty is rare. They even offer a credit card with 6 months deferred interest. Now you can't beat that! I also liked that they call to let you know what needs to be done before they do it. I can go on & on, that's how good my experience was. This was my 1st time going there and it won't be my last. I think I've found a new place to take care of my car.
    5/ 5stars
    by  
    on July 12, 2015
    I had a flat tire from accidentally driving over a pothole and another tire with a nail. Because I have an AWD, all my tires have to be of the same size. Instead of having to replace all four tires, Jay (the manager) ordered just the two tires that needed to be replaced. They came within 1 business day! The guys at Firestone were very knowledgeable and worked efficiently. I only had to wait about an hour to get my tires replaced.
    1/ 5stars
    by  
    on June 8, 2015
    That dog is me. I keep going. Although this time went for an state inspection (55 bucks) left with 4 tires (800 bucks) and the vibration in my car is worst then before (had a small vibration in the car, just in case u didnt get that)!!! They said they valanced the tires, but it feels worst on the road. Just very disappointed.
    5/ 5stars
    by  
    on May 31, 2015
    you guys were so helpful, friendly and made the whole state inspection super easy!
    2/ 5stars
    by  
    on May 20, 2015
    Great service done on my car. However, the check machine was not working so I had to wait a week for my funds to transfer in order to pick up my car. I would not go back to this particular firestone because I have used checks at other Firestone locations with out a problem.
    5/ 5stars
    by  
    on May 18, 2015
    I was very happy with my tire replacement service. They are professional and timely, as well as reasonable. Thanks so much!
    5/ 5stars
    by  
    on May 13, 2015
    I've come here a few times to have them take care of my car and they are always so welcoming and thorough. I love this place.
    2/ 5stars
    by  
    on April 17, 2015
    Each and everytime I've had service done here, I've had a problem of some kind. Joe, the tire manager was responsive and helpful in resolving the issues this time. Not satisfied with the other guys there
    4/ 5stars
    by  
    on April 8, 2015
    friendly service and knows what they're doing, i will be comin back.
    5/ 5stars
    by  
    on February 26, 2015
    I needed one winter tire as mine was not repairable. Nobody wanted to sell me just one tire, but Jay found an available tire that matched my other 3.
    3/ 5stars
    by  
    on February 26, 2015
    I change oil after a week it start showing the light I have to go back I don't know why & how it happens beside that after I bring coupon they charge me the same amount
    2/ 5stars
    by  
    on February 26, 2015
    I had made an appointment to get inspection sticker and due to Firestone outdoor maintenance , my appointment would take "maybe" hours or not possible. I could have used a phone call to change my plans. Then after redefining ,my doing" and having roommate take car in, they talked her into an additional procedure that cold wait for almost $200.00. They have lost a customer.
    5/ 5stars
    by  
    on February 26, 2015
    Every time I've gone to a Firestone auto center in any state, I've always had a great experience. Friendly caring people that always make me feel like they appreciate me as a customer. I always feel they are being honest with me too, you don't get that at every garage these days.
    5/ 5stars
    by  
    on February 3, 2015
    I've been going here for years, and I can tell you these guys know what they're doing!
    4/ 5stars
    by  
    on February 2, 2015
    For the most part I get treated extremely well There was a time where I was not informed that I needed rotors and breaks n I would of enjoyed the discount going on at the time..
    1/ 5stars
    by  
    on January 25, 2015
    Always used you for tire rotation/Winter changeout and other simpler services on my Audi A4. Now that you wont rotate my tire I will not use you for anything at all. Bad move on your part. Cant cherry pick my business!
    1/ 5stars
    by  
    on January 24, 2015
    Went in to have tires rotated. What I got was a long list of "recommended" services. When I got home, I realized that they never rotated tires. No one told me this. The repair ticket however, mentions that there's a stuck lug nut. Two days later, I see that my hood is not closed properly. In summary, these guys are all focused on the up-charge, not focused on customer service or customer care.
    5/ 5stars
    by  
    on January 23, 2015
    I used them 3 days ago and I am happy that I did that repair.

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