Car Tires And Services At 180 N Northern Way: Firestone Complete Auto Care In York

Welcome to Firestone Complete Auto Care at 180 N Northern Way! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

180 N Northern Way
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #644919 Managed by Shane Keezel

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check lights, headlights, the battery, and more. Plus, we're dedicated to delivering the best quality service possible, all at great prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

After 90 years in the automotive industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.8 of 5) - 52 Reviews
5/ 5stars
by  
on March 3, 2019
5/ 5stars
by  
on December 28, 2018
5/ 5stars
by  
on August 30, 2018
Mark and the team are awesome. Really patient and helped me make an informed decision. Again. Thanks for all y’all did to help me.
5/ 5stars
by  
on August 7, 2018
Sevice timely, matched price and accommodated requests. Sales person friendly, courteous and respectful
5/ 5stars
by  
on June 24, 2018
Always like coming here for car repairs .always treated me very nice and they are a very friendly staff and the store is always clean I come from PA to get my cars serviced here
5/ 5stars
by  
on May 15, 2018
Regularly get me in and out in good time. No bad issues thus far. Alignment so far have been good.
5/ 5stars
by  
on March 12, 2018
Great service and very fast too. Friendly staff. I been going for 4 to 6 years now.
5/ 5stars
by  
on March 4, 2018
5/ 5stars
by  
on January 24, 2018
Excellent service! Fast, efficient, respectable, courteous, and honest. If you’re a woman, or man not mechanically inclined, this is where you should take your car! So far from my experiences here, the people working here are honest and don’t try to take advantage of you! I am a female that does know something about cars. Unfortunately many garages/car repair shops take advantage of those not mechanically inclined. It’s very rare to find a place that doesn’t. This place is awesome! I highly recommend this location 180 N Northern Way York Pa. 17402
5/ 5stars
by  
on December 31, 2017
5/ 5stars
by  
on November 15, 2017
I like the recommended service with prices and verbal explanations. I also appreciate being able to wait for my car in a pleasant clean environment. Last but not least, thank you Tech. Joseph and Service adviser Kenneth!
4/ 5stars
by  
on November 12, 2017
I was happy with Technician Ronald. The work he did was Good. New battery was put in, oil and filter was changed . Fluids were topped. Tires were rotated. Alternator Drive Belt was removed and replaced with a new one. Thank you Firestone!
5/ 5stars
by  
on July 20, 2017
I am a member of Sam"s Club, and was going to purchase tires there, when I decided to go across the street to your store. I decided to buy there instead. After agreeing on the price, your service manager Mark noticed a Marine Corps tattoo on my arm. Asked if I served, I said yes. He then told me I was entitled to a military discount. Great! I purchased the tires and left. A few days later, I returned, not happy with the ride I was getting. Mark and Shane, conversed, and put on a different set of tires at no charge. I am thrilled with the ride, and the service. Mark and Shane are a true credit to your business. I have three cars, and I will be visiting your store again in the near future.
5/ 5stars
by  
on July 20, 2017
5/ 5stars
by  
on June 24, 2017
Staff were friendly, offered reasonable alternatives and options, and were not pushy. Offered price match, rebates and 0% interest
5/ 5stars
by  
on May 11, 2017
These are a nice group of friendly and respectful workers, which is very refreshing! Waiting room is clean and comfortable. I think they found the problems with my car, and quickly, and will return in the future as needs come up.
5/ 5stars
by  
on January 31, 2017
Shane and Nate always a pleasure to deal with no excuses they get it done... Thanks guys
5/ 5stars
by  
on January 21, 2017
The staff at Firestone were prompt, personable and patient during my recent appointment for service. They looked for customer discounts to keep my costs down, and did not pressure me to get additional services
5/ 5stars
by  
on May 16, 2016
I love this place. Clean waiting area and rest rooms, nice neighborhood with things to do in easy walking distance if I choose not to wait. The service advisors are polite and explain things in understandable language and NEVER pressure you to buy anything you are not sure about. I never feel as if I am being talked down to. Fast, reliable, great online appointment scheduling. I'm a customer for life.
5/ 5stars
by  
on March 26, 2016
I have been going to this shop since I moved up to the York area in 2008. Names and faces may change but it doesn't matter who is running the show, there is ALWAYS great service. These folks know their stuff, and even though I pretty much do almost all of my own maintenance, I can still count on them if I have questions and they will explain things even if they aren't doing the work for you. They will help you choose the right products and if they know something isn't the best fit they have no problem admitting it. Case and point: I have been buying tires for many years from these guys but I found that one particular product line produced an excessive amount of road noise, to the point where I could hardly hear inside my car. They put me in another line of tires that was around the same price but performed so much better for me. Its little things like that you can expect from the store.
5/ 5stars
by  
on March 15, 2016
Brandon and Nathan from Firestone in York, PA are the best, great and awesome customer service, friendly, keep you on time, helpful with quotes, really care about you and your care. In York, go see Brandon and Nathan on Northern Way in East York, they know how to treat a customer right...Amy Rexroth and Perry Capurro 3/15/16
5/ 5stars
by  
on December 13, 2015
Prompt scheduling and completion of my service. Didn't try to sell me additional services, but communicated important findings from a courtesy check. Gave me the option of having them take care of this, but accepted my answer to take care of it personally. Thanks Brendon!
5/ 5stars
by  
on December 10, 2015
My wife and I have been using this center for many years and have always been very happy with the service and prices we receive. Mark and his team are knowledgeable and always give me the information I need to make an informed decision without any pressure. I have recommended them to both family and friends.
4/ 5stars
by  
on November 7, 2015
I usually try to schedule with firestone as the service is usually good
5/ 5stars
by  
on October 10, 2015
Have been going to this location for several years and have never left feeling like I was taken for a sucker. Most recently, rad. needed srvice. told to drop off and would be called by EOB. They called with car fixed in an hour.
5/ 5stars
by  
on September 25, 2015
Happy to use once again. Have since coming to York PA in 2008.
5/ 5stars
by  
on September 22, 2015
I prefer Firestone the employees are very friendly, helpful, and honest. Brandon was very helpful in giving me information and pricing. Cody always a good job repairing my car.
5/ 5stars
by  
on September 16, 2015
They diagnosed my problem quickly and serviced my car ahead of scheduled. Their professionalism was outstanding.
5/ 5stars
by  
on September 13, 2015
These folks are the best . I trust them with all of our vehicles.
5/ 5stars
by  
on September 8, 2015
I had a flat tire and took it in to repair. Found out it was an impact tear and tire needed replaced. I was about due for new tires anyways so I decided to replace all 4 tires. I had Goodyears before that wore excellent on my Corrolla so I wanted to go with those again. They were totally cool about it and understood. So I bought the tires, brought them back and they installed them. So pushy sales. These guys are honest and hardworking. Hard to find good mechanics like this these days!
5/ 5stars
by  
on August 31, 2015
While traveling alone with my two children I got a flat tire that needed to be replaced. The shop was open on a Sunday morning and took care of my vehicle immediately, allowing my family and I to travel home safely. I am so grateful to the staff at York, PA Firestone!
5/ 5stars
by  
on August 2, 2015
Great service again.... and we are happy with all techs.
5/ 5stars
by  
on June 22, 2015
I appreciated the honesty and respect for my finances when fixing my daughter's car and having it inspected. Staff let me know what I could put off until a better time, and what really had to be done. Made sure they could get the right part at the best price and worked with me on that! Thanks Mark and Brendan!
5/ 5stars
by  
on June 13, 2015
Made an appointment for new tires, got there about a half our early and they took my car right in, I then mentioned something about my suspension and the sales guy went into the shop and had the mechanic look at it right then. Mark, Steve and Jordan made me feel like I was their first customer of the day and my car was done within time frame given and best price.
5/ 5stars
by  
on May 23, 2015
Service is quick, but excellent. Customer service oriented. They call you to keep you updated on the status of your vehicle. Very friendly and knowledgeable staff.
5/ 5stars
by  
on May 8, 2015
Always have great fast service, this is the third time I've used Firestone for tires, I will return , lowest prices in town. Thank you great job.
5/ 5stars
by  
on April 27, 2015
Felt I was well taken care of. Very courteous service, no pressure and I felt a true assessment of my car.
5/ 5stars
by  
on April 21, 2015
I took my husbands car there last wk and I'm glad I did. Great job !!
5/ 5stars
by  
on April 18, 2015
Excellent Customer Service, very friendly and professional.
5/ 5stars
by  
on April 14, 2015
Mark Allen and Nathan Wise took care of my blown left front SUV tire and provide superb customer service. These guys make me a priority as their customer and keep my oil changes and tire rotates going well. They also allow me to see what work needs to be done to keep my vehicle running smoothly. Mark and Nathan are a superb leadership team with superb staff. Great job guys and I will be back and telling everyone to come see you for great service.....Amy Rexroth and Perry Capurro 4/14/15
1/ 5stars
by  
on April 11, 2015
2 times you were not able to help me with my automotive needs, rules??
5/ 5stars
by  
on February 26, 2015
I came in 20 minutes before closing & saved the day! Didn't push me out & took time to do the job right. Very pleased :)
5/ 5stars
by  
on February 26, 2015
I have used Firestone services for years and have been impressed with their customer service.
5/ 5stars
by  
on February 26, 2015
I went there about a couple weeks ago to get my car fixed and they did a very good job assuring that my vehicle was getting everything that it needed. It was all very worth it !
5/ 5stars
by  
on February 25, 2015
My last visit was a month ago, after visiting a locate part store for free testing on battery and starter(which all were suppose to be fine). My car wouldn't start and I called that morning for an appointment and was told to bring my truck in. This would be my 3rd visit since relocating to the area. I was called within an hour only to fine out it was my battery!!!! The whole team are very friendly, caring, educated, and most important they give legitimate findings and recommendations! They have fit my cooling system, thermostat, & change tires! They honor insurance discounts and have great coupons! I recently became a Gold member and received another coupon!!! I love this place!!
3/ 5stars
by  
on February 25, 2015
My husband took my car in a month or so again and I needed new windshield whippers. The technician recommended a brand that would provide a rebate and lessen the cost. When I filled out the rebate they never sent me a check. I have called Firestone rebates on several occasions and can never speak to a person and have received no phone call back after leaving messages. This is upsetting if this is your costumer service
5/ 5stars
by  
on February 2, 2015
I like that they have my service records for our cars. Also have manufacturers recommended services so I don't have to look them up each time.
3/ 5stars
by  
on February 2, 2015
Right now I am in new relationship with Firestone auto care family. Every thing looks okay but difficult times will test this relationship. Hope all will be well.
5/ 5stars
by  
on February 1, 2015
Awesome service and a very professional shop. They take the time to answer all questions.
5/ 5stars
by  
on January 27, 2015
I used them two weeks ago and as always great customer service.
5/ 5stars
by  
on January 24, 2015
They treat you very well here. Their customer service is top notch. I have never felt like another number here like I do at the dealership.
5/ 5stars
by  
on January 22, 2015
This Firestone team have served my wife and I well. They are friendly. They follow through on appointments. They know autos and tires. When we were driving between CA and PA, they saved our lives. They recommended an all weather tire that saved us in New Mexico where it snowed and they don't take care of the roads. There was 2 inches of ice on the road and our van held steady because of those tires.

Firestone Complete Auto Care Locations In Your Area

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone