Car Repairs And Tires At 1524 E High St From Your Pottstown Firestone Complete Auto Care

Come in to your nearest Firestone Complete Auto Care at 1524 E High St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p

*Note Special Holiday Hours Below.

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Store #1295 Managed by Brian Kepner

HOLIDAY HOURS

Please note our hours for Easter

  • 04/21Closed
  • Unleash Your Car's Potential At Firestone Complete Auto Care

    Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If you think your car could have a problem, our auto care teammates will take a look for free with our courtesy check. We'll check fluid levels, headlights, hoses, and more. Plus, we're committed to delivering the best quality service possible, all at reasonable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Stop by today or schedule an appointment by phone or online.

    Find Great Deals On Tires For Your Car.

    Discover Our Range of Auto Repair Services

    After 90 years in the automotive industry, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, meaning that every service or repair we do will be fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We know there's never a good time to get your car fixed, and that's why we're always working to make the process as seamless as possible.

    Customer Reviews

    (4.6 of 5) - 104 Reviews
    5/ 5stars
    by  
    on March 23, 2019
    John was so helpful. Showed me the damage on my old tires. Explained replacement options. Didn't push. A real nice guy.
    5/ 5stars
    by  
    on February 22, 2019
    5/ 5stars
    by  
    on February 5, 2019
    All the technical issues were addressed to me, so I could make the decision on how I wanted to go about having the work done. All the Firestone employees were very helpful and kind to me ,never talked down to me ,which was a very good experience for me,being a middle aged woman.
    5/ 5stars
    by  
    on January 24, 2019
    Just had new tires put on. Mike D was excellent. Helpful and very friendly
    4/ 5stars
    on January 15, 2019
    I called to see if they could complete my service in the short amount of time that I had available. They hesitated but agreed. Then they called & asked if they could take longer because they had a call-out. We told them we could not & they completed it in time.
    5/ 5stars
    by  
    on January 1, 2019
    As a first time car owner, I walked out of this Firestone on New Year’s Eve 2018 feeling listened to, well taken care of, and safe in my car. The journey hasn’t been a perfect one - mostly due to my inexperience and ignorance. However, the team at this Firestone do not hesitate to answer questions in person, and follow up questions over the phone. Above all else, I have been happily surprised by what services I have NOT been charged for because I simply did not need it. Four words come to mind when I think of why this is my place of choice: Honesty. Dignity. Professionalism. Respect. It’s hard to find that combination in the businesses and people in Pottstown. We have it in Firestone.
    Responded on January 1, 2019
    Thank you for taking the time out of your day to share your wonderful experience with us, Fernando. We are very happy to hear that this location took such good care of you on New Year's Eve. Our goal is to make sure that each and every customer is taken care of and leaves satisfied, and it is wonderful to know that you are satisfied with our service. We hope to be able to provide you with this same great service on every visit in the future. Thank you for choosing Firestone, and for your continued support. ^Stefanie
    Firestone Complete Auto Care - Pottstown Management
    5/ 5stars
    by  
    on December 31, 2018
    I had a couple of problems that the guys from Firestone helped me with, one was I went to another store I won’t name it but let’s just say the boys will never help me ever again. I needed two and I was told they couldn’t be found but Mike found them in two days and at a great price. The 2nd time Firestone saved me was when my neighbor said he could fix my exhaust leak for me if I bought the parts”my mistake “ that was two days before New Year’s Eve so my car was on jack stands for two days with no exhaust on it. I got up on New Year’s Eve and called Brian at Firestone and told him my situation he said to bring it in and five minutes later I was walking into Firestone. I gave Brian my keys and hoped for the best did I mention my neighbor broke bolts and stripped bolts on my car, at 1pm Brian called me and told me what was going on and the best case and the cost I said to to the work. Keep in mind it’s New Year’s Eve and the store closes at 5pm they finish my car at 4:45 and I am out the door. A big thank to Firestone. Mike, Brian and Ed. Mark R
    5/ 5stars
    by  
    on December 31, 2018
    Only had a nail in my tire. Very honest and friendly service from manager.
    5/ 5stars
    by  
    on December 30, 2018
    Everybody at this location does a great job and always meets their customers needs
    5/ 5stars
    by  
    on September 19, 2018
    the staff are wonderful and if you have any questions or concerns they will help. on the off chance they do not deal directly with your issue they will help you find a solution. just try giving them a call if you have an issue they will help.
    5/ 5stars
    by  
    on September 18, 2018
    Patient, empathetic Employees, Reasonable rates. Strong warranty. Certified work. Safe work practices.
    5/ 5stars
    by  
    on August 11, 2018
    They are honest which is the most important to me. They don’t use the fear tactics like other companies. The services are usually quick and timely. They will make you feel like you are part of their family
    5/ 5stars
    by  
    on July 16, 2018
    I was able to easily make a same day appointment using the online scheduler. Staff were friendly, waiting area was comfortable and clean, and I was pleased with the final cost for the service provided.
    4/ 5stars
    by  
    on May 1, 2018
    5/ 5stars
    by  
    on April 27, 2018
    The guys always deliver . Great team Matt
    5/ 5stars
    by  
    on April 6, 2018
    It was my cars first oil change since I bought it new in January. The people were very nice. Great experience
    5/ 5stars
    by  
    on March 13, 2018
    I love the help michael sheild gives . Hes awesome. Thanks firestone
    5/ 5stars
    by  
    on March 13, 2018
    They are very professional,helpful,and polite people. They have very good service individuals that do a great job in servicing your auto. I also like that they are open on Sundays as a few years ago they repaired one of my vehicals that broke down that day! I recommend Firestone of Pottstown to everyone!
    5/ 5stars
    by  
    on February 27, 2018
    Very quick and efficient. also very friendly.
    5/ 5stars
    by  
    on February 25, 2018
    Great people gave great advice and kept me informed through the entire process
    5/ 5stars
    by  
    on January 24, 2018
    4/ 5stars
    by  
    on December 23, 2017
    The staff here are personable, and I trust the technicians' work. The only downside is the parking lot - it's small and hard to navigate, and sometimes has no available space to maneuver, let alone park, during peak times.
    5/ 5stars
    by  
    on December 15, 2017
    Great service ! John service technician and Brian mechanic ROCK
    5/ 5stars
    by  
    on October 26, 2017
    Chris did an outstanding and fast job taking care of our problem with our automobile. He was very considerate, understanding, and pleasant. Chris's actions reflect on his Store Manager Matt. Both do an outstanding job for Firestone.
    5/ 5stars
    by  
    on October 11, 2017
    Just wanted to give a shout out to John, Dave and Matt and rest of team. My husband and I have been using Firestone for at least 20 plus years. This team of guys are always great to us. Whether it's a major or minor repair. They always explain what's going on and the cost. I actually referred my mom to them. I knew they would treat her right. They are always respectful of our time. Great group of people. They actual make it fun to have to have your car worked on. If there is a problem they always fix it promptly. Cant say enough about our experiences working with them.
    4/ 5stars
    by  
    on August 19, 2017
    Another job well done. These guys are great with high mileage vehicle maintenance.
    1/ 5stars
    by  
    on August 7, 2017
    After numerous attempts to fix our tire, we took it to Firestone. John at the counter was very flat and matter of fact, I had to ask him questions that he should have informed me of on his own-how would I know when my tire was finished, an estimated price.. Customer service was extremely lacking. I was called three hours later that it was finished-that it was the valve stem and they fixed it. Picked it up and my husband put it back on my vehicle. We did NOT drive my vehicle at all after that yesterday, and three hours later-the exact same tire that was "FIXED" was completely flat AGAIN. Very disappointed in the service from start to supposedly finished end. Not to mention that we are both missing work today because of their incompetence.
    5/ 5stars
    by  
    on July 27, 2017
    Bit pricey but they get the job done. Guess you get what you pay for. We are extremely happy with everything they have done for us so far on all our vehicles (knock on wood) definitely keep going back as long as this last problem stays solved, only been a day.
    5/ 5stars
    by  
    on June 11, 2017
    I was driving by the store on Saturday 6/10/2017 and saw the balloons advertising a tire sale. I told my wife I needed tires and would be visiting the store in the afternoon. John was finishing a conversation with a phone customer. (very cordial on the phone) Once he got to me it was an easy sale, mainly because he didn't try to sell me anything until he went out and checked my tire and wheel size. He didn't take what the computer called out for granted, he went out and checked. Once he had the information he showed me two tires, gave me his recommendation and made the sale. I was very satisfied and will be using Firestone from now on for my car needs. I will highly recommend Firestone to my friends and co-workers. Salomon Anthony Moya
    5/ 5stars
    by  
    on May 22, 2017
    Tyler was a great technician. He did a great job with installing my tires and alignment. Friendly staff from Start to Finish! Reasonable prices and efficient service.
    1/ 5stars
    by  
    on May 2, 2017
    The mechanic was dishonest I don't trust this place wouldn't trust them again I gave them two chances and both didn't turn out well. Will be looking for a more trustworthy place/mechanic. The mechanic was a smart alec wise guy with me on the phone when calling me to discuss the issue which was very uncalled for. He also stated some parts on my vehicle were so old and in bad shape but later I found the receipt from 6 months ago stating that those parts from another shop were put on brand new so right there he's dishonest and lied. He also called the other brand new parts the other shop put on 'cheap' but they weren't either they were top of the line parts so again he lied about that too. Ever since then my vehicle hasn't felt right driving and and sounds worse the newer parts I had (6 months old) don't look like the same ones I came in with. They/He ought to be ashamed.
    5/ 5stars
    by  
    on January 10, 2017
    5/ 5stars
    by  
    on December 26, 2016
    The associated had me in and out quickly while at the same time being very courteous and accommodating when I presented my competitors coupon. Thanks for making a normally unpleasant experience, great!! Happy holidays!! Please do not share my email address or publicly post my survey. Thanks.
    5/ 5stars
    by  
    on December 24, 2016
    Staff is very very friendly and very quick service. Love that place
    5/ 5stars
    by  
    on December 11, 2016
    5/ 5stars
    by  
    on October 10, 2016
    My husband and I could not be happier about our visit to Firestone! The prices are the best in town! We had previously gone somewhere else, but made the switch when we heard how much we would save at Firestone. Also, the hours and location are SO convenient. Finally, I just have to say how wonderful the employees are at this shop! I was truly amazed at the excellent customer service that we received. It's clear that the employees love their jobs. We interacted with at least four people and they were are all so funny, kind, and knowledgeable. We will definitely be going back for all of our future car care needs!!
    5/ 5stars
    by  
    on September 5, 2016
    5/ 5stars
    by  
    on July 31, 2016
    Friendly, knowledgeable and fast. Thank you!
    5/ 5stars
    by  
    on May 17, 2016
    Technician did a great job! Manger was super nice and welcoming!
    5/ 5stars
    by  
    on May 14, 2016
    This store is so friendly and helpful. Experts in their field I hope they are paid comencerent with their service and hospitality.
    5/ 5stars
    by  
    on March 25, 2016
    Nick has become a trusted advisor to us when it comes to maintaining our 3 vehicles
    2/ 5stars
    by  
    on November 26, 2015
    I will never go to that location it took them 4 days to correct the work they messed up!!!!
    5/ 5stars
    by  
    on November 14, 2015
    Very Pleased with service would recommend to family and friends.
    3/ 5stars
    by  
    on November 9, 2015
    I took my car in for an oil change, alignment, but when I picked up the car the alignment had not been done. Overall this was not an effective trip and use of my time.
    5/ 5stars
    by  
    on November 6, 2015
    It was all great , oil change guick and easy and all very professional. Thank you very much
    5/ 5stars
    by  
    on November 3, 2015
    We've serviced all of our cars here for the past 20+ years and we are 100% satsfied with the high quality technical and customer service. Highly recommend them to everyone we know.
    5/ 5stars
    by  
    on October 30, 2015
    I was In yesterday for an oil change ans inspection and I was very pleased with the staff and the mechanics ability to answer any and all questions.
    5/ 5stars
    by  
    on October 23, 2015
    Dave Jones always goes above and beyond to help out customers and make them feel like family not a customer.I would recommend this shop to anyone who wants a down to earth experience with great people friendly workers
    5/ 5stars
    by  
    on October 14, 2015
    I have been going to the Pottstown Firestone for over 25 years. The customer service constantly exceeds my expectations, especially in cases where I need something fixed immediately. I trust their knowledge and count on them to take care of my car!
    4/ 5stars
    by  
    on September 28, 2015
    Very happy, very helful, good customer service, friendly
    4/ 5stars
    by  
    on September 19, 2015
    I have been going to your Firestone location for the past 16 yrs, not only with my personal vehicles but my company cars as well, you have a great team of employees at this location, they bend over backwords for me and my family, couldnt have it any better, in fact they always enjoy it when the family drops off the brownies for them,, great guys and dont loose them it will be a set back if you do for this location
    4/ 5stars
    by  
    on September 19, 2015
    Everyone was very courteous - got my oil changed the morning I called. The only issue I had was afterward the oil motor cover thing was not put back on correctly and I had to go to another service station to have that fixed.
    5/ 5stars
    by  
    on September 12, 2015
    Staff took time to explain everything to me. They told me what work needed to be done and what work could be done.
    5/ 5stars
    by  
    on September 4, 2015
    Needed an oil change.....asap......they took care of it FAST
    5/ 5stars
    by  
    on August 27, 2015
    Im very pleased witn the service n the mechcanic was top notch im bringing my other truck there today cause there honesty and craftmenship is amazing
    5/ 5stars
    by  
    on August 23, 2015
    I was there a couple of days ago ,the guys friendly understanding,gave me a time it should be done and it was, even when they found a light out let me know and fix in the time limit they gave me..
    5/ 5stars
    by  
    on August 9, 2015
    Fast service. I visited them 2 weeks ago. Got 4 new tires. Out in 40 minutes. They even allowed me to come 1 before closing. I love it.
    5/ 5stars
    by  
    on August 6, 2015
    family-oriented atmosphere over there actual people service is great I go back again
    5/ 5stars
    by  
    on July 28, 2015
    Got some struts assembled, and an alignment- all good!
    5/ 5stars
    by  
    on July 26, 2015
    Excellant service all around. Will recommend to other people.
    4/ 5stars
    by  
    on July 10, 2015
    A little on the expensive side for some things but overall a nice place to go. The staff and mechanics are kind and courteous. The work is always done right.
    4/ 5stars
    by  
    on July 8, 2015
    I received brake service on 7/1/15 and was very pleased. I have had service at the service center before and was very pleased as well. Since 7/1/15, I have heard another noice located in the left rear tire area and will have to return for a re-check.
    5/ 5stars
    by  
    on July 1, 2015
    Dave in the service department and Matt the store manager were both very busy with other customers today. They both took the time to answer my questions and service my car in the time frame that was promised. They both sincerely cared about my car and my time. Great guys and team leaders.
    5/ 5stars
    by  
    on June 13, 2015
    I was in town visiting friends and had car trouble on my trip. I called just before closing on a Friday night, and they explained that I could drop my car off and they would look at it Saturday morning. They promptly assessed my car and assisted me in making a decision on the best way to proceed.
    5/ 5stars
    by  
    on June 13, 2015
    Superb Service, from the manager down to the technicians (that includes the person at the desk as well. It was a welcome wagon in the waiting room with TV, AC, reading material and coffee, too. ~~~Coupled with low tire prices this was a no brainer !
    5/ 5stars
    by  
    on June 2, 2015
    I found this store by chance, when I had an urgent problem with my breaks on a Sunday afternoon. Never thought I'd find a place that could take me, however, Ernie at Firestone was more than happy to squeeze me in :) He was so helpful and friendly, as was the rest of the staff. The prices are fair, everyone is so patient, and they were willing to explain every detail to someone who knows nothing about cars. The staff even had my car done two hours before they planned so that I could get to work on time!
    5/ 5stars
    by  
    on May 30, 2015
    I brought my car here to buy 4 new tires and I received great expert advice and superior customer service. Everyone was very friendly, and were quick and professional. Great experience!
    1/ 5stars
    by  
    on May 3, 2015
    I had an appointment for an oil change. First of all it took over 1 hour even with an appointment. I had a $10 off coupon which said my oil change would come to $19.95, which is the whole reason I went there for my oil change. When I checked out my total was $60.00. They put synthetic oil in my car because they said the manufacture called for it. My car has never had this oil in it before and has been just fine. They never told me they were going to put synthetic oil in it or gave me the option. If they would have asked me I would have obviously said no, $60.00 for an oil change is ridiculous. I felt they took advantage of me because I'm a female and don't know much about cars. I'll never go back and I do not recommend.
    5/ 5stars
    by  
    on April 30, 2015
    A little more than a week ago I had an oil change. They offered good advice for some upcoming maintenance work needed without trying to scare/pressure me. Would definitely recommend them.
    5/ 5stars
    by  
    on April 21, 2015
    Was there last week and had a great experience. They even noticed a small problem and fixed it with no problem.
    5/ 5stars
    by  
    on March 4, 2015
    I continue to come back because I trust the guys that work on my car and the guy that tells me what's the matter with it
    5/ 5stars
    by  
    on February 27, 2015
    Been coming here for years, excellent service and great guys
    5/ 5stars
    by  
    on February 27, 2015
    I've been a Firestone customer for many years now... I keep going back because they treat me right! I have two cars that get quite a bit of use. I wouldn't think of taking my cars anywhere else for tires, oil changes, repairs, etc... My local Firestone Dealership... "They're Great"
    5/ 5stars
    by  
    on February 26, 2015
    never a problem and they always have my vehicles ready on time or earlier, and always repaired right the first time
    5/ 5stars
    by  
    on February 26, 2015
    I had my car inspected, oil change and tires rotated, balance and an alignment.
    5/ 5stars
    by  
    on February 17, 2015
    Used them several times now for routine maintenance, inspection, and a set of tires. No issues and the jobs were done right. I would come back.
    5/ 5stars
    by  
    on February 5, 2015
    We have been a customer of the Pottstown Firestone for over 17 years. Every visit is met with professionism, courtesy, fast service and value pricing. It has been an excellent experience working with Chris Custer, Jordan Burrington, Dave Jones, John McDonald and the staff of mechanics over the years. It is a business we have come to trust.
    5/ 5stars
    by  
    on February 4, 2015
    Always friendly, quick and reliable service every time.
    5/ 5stars
    by  
    on February 4, 2015
    I have been a customer of the Pottstown PA Firestone since 1987. I always receive friendly service people and they always help me with any issues. They always explain the problems and what they are going to do to fix they in details I understand. I will stay a customer for a long time.
    5/ 5stars
    by  
    on February 3, 2015
    Have had my car serviced several times and each experience was very professional and provided excellent service. If additional work was requried, the technician informed you of same before performing the work.
    5/ 5stars
    by  
    on February 2, 2015
    Tech was unaware that I'd be waiting. After sitting for an hour after finished, they gave me a free oil change for their error. I've never had less than great service
    3/ 5stars
    by  
    on February 2, 2015
    Charged me $50 for a couple of miscellaneous bolts under my car which they did not specify which ones or how many when I went to get my allighnment done. I paid for lifetime allighnment, and that's all I want done when I go there.
    5/ 5stars
    by  
    on February 2, 2015
    My wife utilized your services several weeks ago and was very pleased with the treatment she received. John McDonald was extremely knowledgeable and helpful.
    5/ 5stars
    by  
    on January 30, 2015
    The Service Team in Pottstown is great. We use them to provide oil changes to our 2 vehicles. When I call they are able to get me in that day ! That's what works for me and my busy family life!
    5/ 5stars
    by  
    on January 27, 2015
    Bought as a 12 year old vehicle and needed it inspected. The car has been well maintained and therefore, did not need anything and Firestone did not try to create anything being needed, great to be able to trust them to be honest !
    5/ 5stars
    by  
    on January 26, 2015
    I've been a Firestone customer for years and I've used Firestones all over the country... This one is by far the most considerate, consistent, and friendly of all that I have experienced. I will be using them for life...
    5/ 5stars
    by  
    on January 26, 2015
    I needed an inspection on a 2013 truck and they were quick and courteous. Nice job. Pleasurable experience.
    5/ 5stars
    by  
    on January 26, 2015
    Previously, they had told me my battery was a little weak. So 2 weeks ago I took it in. It seemed busy so I asked how long. They said I would be out within an hour. I was done and out in 45 minutes.
    5/ 5stars
    by  
    on January 26, 2015
    THe firestone staff is the BEST !!!!!. very kind, professional and always ready to go that extra mile for you. They are more accomodating than the Hyundai dealership where I bought my car from. I go to the dealership ONLY if I have too. THANK YOU FOR A GREAT TEAM. Love them !!
    5/ 5stars
    by  
    on January 25, 2015
    These guys were great!! I will recommend to everyone!!
    5/ 5stars
    by  
    on January 25, 2015
    Recently purchased new tires and oil change both were exceptionally completed on time and received best pricing for service.
    5/ 5stars
    by  
    on January 25, 2015
    I had an indicator light come on in my car, and they looked and it and quickly deduced that there was no problem ( car was just sitting too long). they reset it and i was on my way. They also checked and filled my tires, which were low because of the cold weather.
    5/ 5stars
    by  
    on January 25, 2015
    The tire repair shop is probably not the best place to be stuck with a toddler, but these guys worked really hard to fit me in for new tires and an alignment since mine were really bad, and tried to get it done as quickly as possible. I love that the mechanics come and update you constantly throughout the process. I hadn't been to this location in years since I live out of state now, but for ten years this place has never once disappointed me.
    5/ 5stars
    by  
    on January 25, 2015
    No matter when we call there for service our cars always get brought in and fixed the same day. The crew at the pottstown pa store are wonderful. Wouldn't go anywhere else !!!!!!!
    5/ 5stars
    by  
    on January 25, 2015
    I use the Pottstown store for both of my vehicle repairs. The manager Matt Brown is always professional and courteous . The repairs are done when promised. I recommend them to everyone who needs repairs to there vehicle .
    5/ 5stars
    by  
    on January 25, 2015
    The technicians are all very friendly and courteous. They took care of my car quickly and offered helpful tips. I will return for future needs my car may have.
    4/ 5stars
    by  
    on January 24, 2015
    I have literally been a customer of this Firestone store for decades. They have serviced close to a dozen of my family's cars over that time. They are thorough and reliable. Pricing is fair and service is great. I recommend them.
    1/ 5stars
    by  
    on January 24, 2015
    I used one of their special coupons, and they "forgot" to rotate tires on two of three cars, and did not do the battery check on all three of them. I have been using Firestone for years...and I am now thinking twice about going back there!
    3/ 5stars
    by  
    on January 24, 2015
    I brought my car in for an oil change and told them that the rear brakes were making noise and asked if they could check them. They told me that it would cost money for them to check them until I asked them if that was free for platinum members. They then agreed to check them for free but told me nothing was wrong. I ended up taking my car to another shop and found out my caliper was seized, which I then had fixed and the noise stopped. Funny thing was, the caliper that seized was one that Firestone had replaced 2 years prior.
    5/ 5stars
    by  
    on January 23, 2015
    I have used Firestone in Pottstown for all of my car care for the last 12 years. They are friendly, reliable, honest, and prompt. As a loyal customer, they give me lots of discounts and coupons for oil changes. I give them the highest recommendation.

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