Firestone Complete Auto Care: Your Source For Tires And Repairs At 486 Northampton St In Kingston

Come in to your nearest Firestone Complete Auto Care at 486 Northampton St for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

486 Northampton St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #1120 Managed by Christopher Demuro

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If your car seems to be running differently, our trained technicians will take a look for free with our courtesy check. We'll check lights, headlights, belts, and more. Plus, we're committed to providing the best auto repair possible all at great prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

After 90 years of automotive repair, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 45 Reviews
5/ 5stars
by  
on March 15, 2019
Always great service when I go. I'm like family there. Jack kochanski is the best!. Chris the manager and joe always do a fantastic job. All your workers mike,will, etc are a great group of guys that know their job well!. Like I said in all my other reviews your guys are amazing and it doesn't go unnoticed.i can't thank these guys enough. Yesterday I called 10 mins before 5pm and my mechanic jack kochanski stayed and waited till I got there and fixed my wifes car. If that's not outstanding service then I don't know what is.. thank you guys again for doing what ya do the best..
5/ 5stars
by  
on March 14, 2019
Great prices great service
5/ 5stars
by  
on February 7, 2019
I have 2 Firestones closer to my home but I come here. Their professionalism and dedication to their customers is fantastic!
1/ 5stars
by  
on January 24, 2019
I took my vehicle in for service on a very loud "screaming noise" and vibration coming from my engine. After 3 days of coming back, my vehicle is worse than it ever was. Oh and did I mention that my bill was $855.00. They fixed everything but what I asked them to fix
5/ 5stars
by  
on January 10, 2019
The team is very friendly, accommodating and honest.
4/ 5stars
by  
on August 21, 2018
Staff is friendly and helpful. Pricing wasnt too bad either.
5/ 5stars
by  
on July 31, 2018
The techs do a great job, it’s clean, safe and competitive prices. I am a return customer and would recommend this store. I make an appointment because they get busy.
5/ 5stars
by  
on July 29, 2018
Always accommodating and helpful. Over 20 years of going to this location for services such as the Lifetime Alingment and the agreements with Tirerack.
5/ 5stars
by  
on July 22, 2018
absolutely excellent!!!! They took me in without a appt. it was a emergency and provided quick service at a fair price
1/ 5stars
by  
on March 6, 2018
The person in charge insulted my son by telling him that he should've gotten out of bed and brought the car over sooner if he wanted it done faster. He told my son that he had an appointment at 10:30 but we just told them that we would bring it over sometime after 11 and they said fine, so there was no appointment. when my son said that if they were too busy he could bring it another day they said no, it would only be 1-1 1/2 hours. They didn't take the car back for 1 hour and then had it back there for and hour and 15 minutes just to inspect it and put a new light bulb in the license plate!!! When my son told them that he had to leave to get to Scranton, which is a half hour away, by 4:00 the mechanic said he would just have to wait because he was on a break!! My son's car was in the garage and they stopped in the middle of fixing it when they knew he needed to leave to take a break!!! They were very rude an ignorant to him! At one point the sales person told him its too bad and that we can't all be on Spring Break and not have to be at work!!!! They have no idea what another person's situation is!!! My son works very hard at 3 jobs to put himself through college!!
5/ 5stars
by  
on February 23, 2018
my daughter hit a pot hole and damaged 2 tires. I called Firestone and even though there store did not have them. They went and picked up the tires i needed and even thought they close at 7:00 they stayed and put the tires on so my daughter would have her car for school the next day.
5/ 5stars
by  
on February 13, 2018
I've been coming here for 15 yrs. Always get my vehicles fixed,inspected, tires,oil changes etc.. Chris the manager is a great guy! He always asks if I need any other work done or if I'm due for oil changes brakes etc.. he really goes above and beyond. Always takes care of me. The rest of the crew works hard as well. All great guys. Jack kochanski once again went above and beyond putting my valve cover gasket on. He's the only one I let touch my vehicles. He's new. With you guys for a long time and I hope you know what a outstanding mechanic he is ! I can sit here and write a book on these hard workers you have.. like I said before there a great team! Keep up the good work guys! Matt With the ram.
5/ 5stars
by  
on October 27, 2017
I used Firestone Kingston a few times for all different jobs and it went great, no probs and a good price.
4/ 5stars
by  
on September 18, 2017
5/ 5stars
by  
on September 7, 2017
It was great every thing I needed done was done in a time saving matter ; )
4/ 5stars
by  
on July 24, 2017
5/ 5stars
by  
on May 13, 2017
Wonderful! From the minute I walked in! The staff was very patient with me, even when I became grouchy at one point lol Well done guys! My car and tires function perfectly! Thank You!
5/ 5stars
by  
on April 4, 2017
Jack kochanski and chris and jeff did a great job helping me with my truck again.. great guys!
5/ 5stars
by  
on March 31, 2017
Jack kochanski always takes care of me. He installed 4 new tires on my truck,did my inspection, oil change, alignment! Checked my whole vehicle over and made sure it didn't need anything else. He's the only one i let work on my vehicles! . Hes the best technician they got there! Been using him 10 yrs now!.. he deserves a raise!..
5/ 5stars
by  
on January 1, 2017
Jack kochanski always goes above and beyond. Been working on my vehicles for 8 yrs now.. he's the only guy I trust to work on them.. I refer him all the time. Always satisfied when I go there. Jeff and the other service advisors along with management do a great job too!.. best firestone location.
5/ 5stars
by  
on October 8, 2016
GREAT JOB AND GETS US IN ON TIME AND VERY NICE STAFF .WE GET AN APOINTMENT WHEN EVER WE CALL AND THE TIME WE WANT . THANK YOU SO MUCH
5/ 5stars
by  
on August 7, 2016
The people at Firestone in kingston are awesome. Thank you guys so much for your help. And actually listening to me as a car owner. For being straight shooters about prices. And most off being technicians. By not trying to over sell me, over charge me like alot of shops do. For letting me be apart of the process and feeling like I was heard and my opinion mattered. My vehicles won't go anywhere else except yours.....
5/ 5stars
by  
on July 26, 2016
Always satisfied when I go there.. jack kochanski is the best! Been working on my vehicles since 2010!
3/ 5stars
by  
on December 10, 2015
The customer service was good. The staff was courteous , however, I had too many issues with the actual maintenance to be satisfied.
5/ 5stars
by  
on November 28, 2015
Timely courteous service , complete car care . Recommend return service .
5/ 5stars
by  
on November 7, 2015
I have been using Firestone to service my vehicles for over 5 years now and am always satisfied. The staff have always been friendly and helpful.
5/ 5stars
by  
on October 6, 2015
The GM person run great the busines ,this is help the customers come back for the eficiently service thankyou to Krystine and all entre crew GOOD JOB l will recomended to my friens and relatives to your great busines. I will see you soon.
5/ 5stars
by  
on September 8, 2015
The employees at this location, both technicians and service advisors, have always treated me wonderfully. The work is done quickly and properly, and the employees are very pleasant when interacting with customers. I always feel as though I pay the best price Firestone can offer for the service.
5/ 5stars
by  
on August 6, 2015
This shop and the service workers are amazing! Cared about me and my safety - fixed my car up
5/ 5stars
by  
on August 1, 2015
Rich, Rick ,and Kristine are 100% polite and professional .I have purchased 13 tires there in the past year for myself and family. They are always helpful and prompt when i call.This is the best company i have found yet,as i have owned cars,suv's and other vehicles for 38 years.
5/ 5stars
by  
on June 27, 2015
The staff were very helpful. They were upfront with cost and kept me posted on how much longer I would be waiting for my vehicle.
5/ 5stars
by  
on June 11, 2015
The Firestone manager provided a friendly, professional shuttle ride to and from my place of employment and also applied the available discounts to my invoice. I am very well pleased with the personnel, service, and price!
5/ 5stars
by  
on June 3, 2015
I go to Firestone in kgtn for all my car needs because they are extremely helpfull and take care of my car in a timely manor and are extremely nice!!!
1/ 5stars
by  
on May 19, 2015
I am a long time customer and after this recent service I will no longer be coming back. I have a Firestone Complete Auto Care credit card and probably won't be using it again. What a shame. I've had it a long time and used it a lot.
5/ 5stars
by  
on May 16, 2015
This is the first time in 40 years of driving, that I have complete confidence in my car repair. Great job, great staff.
5/ 5stars
by  
on May 5, 2015
All I can say is I am retired and Auto care in Kingston was there for me. They replaced all my tired and inspected the car so it could pass inspection. They also gave the life time alignment and enable me to apply for the credit to pay it. No one else offered to help me but they did. All I can say is excellent and now I have a place to take care of my car from now on.
5/ 5stars
by  
on April 27, 2015
i am very happy with the service i received at firestone. the staff is very friendly and proffessional
5/ 5stars
by  
on April 17, 2015
I got my snow tires taken off, and summer tires put on, an oil change, and an alignment check at the Kingston Firestone a few days ago. I really like how the service advisor, after the technician does a thorough inspection of your vehicle, tells you about the services that the car may need. I really appreciate how they tell you about all of this without the "hard sell" that a lot of service centers try to use to up the number of services sold. The service advisor always explains what was done, how much it cost, and then briefly goes over the other services that may need to be done soon. On this occasion, they said that one of my inboard brake pads were down to about 3/32", and that 2/32" was the limit for state inspection, and that I should start planning on having that done soon. I appreciate the heads up on it, so that when I bring it back for my next oil change, I'll be expecting,and ready to throw a set of brakes on the car, as opposed to being surprised by it. A lot of other garages would try to scare you into getting a brake job done by saying things like your brakes may fail, or you don't want to get into a crash. I appreciate Firestone's honesty.
4/ 5stars
by  
on February 26, 2015
I like that you match competitors prices. I like that you have good tires to buy.
1/ 5stars
by  
on February 26, 2015
Received some suggested maintenance service work with the prices and I took it and gave them the invoice with suggested work. I had coupon and they charged me double the quote.
5/ 5stars
by  
on February 6, 2015
Always a good experience. I like the fact over all these years the mechanics I've known there are still there.
5/ 5stars
by  
on February 2, 2015
I like the way the Associates are very attentive to your needs. They explain all that has to be done and what you can expect to pay before the work is started.
5/ 5stars
by  
on January 25, 2015
service guys are great, very friendly, service is quick and very professional
5/ 5stars
by  
on January 24, 2015
Every time I need service...the team at the Kingston store goes above and beyond the call of duty. I am truly grateful that I stopped going to the Firestone at Wyoming Valley mall and switched to the Edwardsville, PA store. I actually trust those guys.
5/ 5stars
by  
on January 23, 2015
Customer service is top notch. Everyone there is very knowledgeable with every need I have for both of my vehicles.

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