Firestone Complete Auto Care: Your Source For Tires And Repairs At 1059 N Church St In Hazleton

Welcome to Firestone Complete Auto Care at 1059 N Church St! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

1059 N Church St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #1392 Managed by Deanna Dragon

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If something about your car seems off, our professional teammates can perform a free courtesy check. We'll check lights, headlights, belts, and more. Additionally, we're dedicated to providing the best auto repair possible at unbeatable prices and quick turnaround times. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Come in today or plan your appointment online or by calling (570) 751-5397.

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Learn More About Our Different Services

After 90 years of automotive repair, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide outstanding auto care services. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.5 of 5) - 59 Reviews
5/ 5stars
by  
on January 16, 2019
This location is now totally awesome. Deanna, the manager, has assembled a team totally dedicated to customer service!! I recently needed service and worked with Deanna, Brian and Randy who exceeded all my expectations and had me back on the road quickly!! Great Job Hazleton Firestone!!!
5/ 5stars
by  
on December 7, 2018
Minor issue and the store manager went above and beyond to make it right. Took ownership and followed thru to the end. Very rare to find someone that actually does hat they say. I'll be a customer for life !! Been to three Firestone locations and this one by far is the best.
5/ 5stars
by  
on October 13, 2018
I have been most happy with the service i have received at the Hazleton location of Firestone Complete Auto Care. Reasonable rates and prompt service.
5/ 5stars
by  
on September 15, 2018
Great service and very nice friendly salesmen and technicians. Especially Anthony Clatch.
5/ 5stars
by  
on September 13, 2018
Very one was so nice and friendly.
5/ 5stars
by  
on May 20, 2018
Wen I go to store feel very good, the costumer services bring all information necessary
1/ 5stars
by  
on March 14, 2018
Terrible service, and horrible customer service
5/ 5stars
by  
on February 2, 2018
Absolutely very good
5/ 5stars
by  
on January 16, 2018
Great service even at the end of a long day, appreciate your help gentlemen
5/ 5stars
by  
on October 19, 2017
Friendly helpful staff. They don't try to encourage you to do something you don't want to have done.
5/ 5stars
by  
on June 4, 2017
Excellent service! Trustworthy and devoted car care..I only trust Firestone.
5/ 5stars
by  
on May 25, 2017
The employees went above and beyond their job!! The woman at the counter came out to my car to check a light in my dash "tire sensor fault". She had an employee check and fill my tires. The guy who filled my tires explained the light and how to have it resolved. He also told me about a tire sale coming up and that it would be in my best interest to take advantage of it. It would resolve my dash light warning, my back tires have dry rot and the front tires are close to being needing replacement. Another employee came out to the waiting room to explain to me the condition of my air filter and how it was not necessary to change at this time. I was blown away that it wasn't just changed and I would be charged for it. As a woman w no car knowledge I always feel I'm being taken advantage of at garages. This was definitely not the case at this garage! I will be back because I trust these emplyees to help me and not take advantage of me!! Very pleased!!
5/ 5stars
by  
on September 16, 2016
It was quick and friendly service done right the first time.
5/ 5stars
by  
on August 12, 2016
I wouldn't take our cars anywhere else for service. They explain everything and are extremely polite.
3/ 5stars
by  
on August 2, 2016
The manager is not friendly. I had two tires changed and asked them to install the new ones in front. When I went to pick up my car the new tires were in the back.
5/ 5stars
by  
on July 10, 2016
The customer service was outstanding and all my concerns were addressed
5/ 5stars
by  
on May 1, 2016
Everyone very professional and courteous highly recommended ask for Chris the salesman he is fantastic
3/ 5stars
by  
on May 1, 2016
firestone located in the city of Hazleton, a growing city in Hispanic community, it is unthinkable that you do not count with a staff able to speak several languages ​​also makes it less traumatic visit to your local, other complaint is that you do not have access to view any Extra to the original event for which you decided to go to the shop, you do not have to replace the piece or the new piece that will install only tell you that you have to change and price !!! so far is my complaint, and many Hispanic known that the forgoing not decided to visit their excellent local
4/ 5stars
by  
on April 17, 2016
I have always gotten excellent service at the Kingston Firestone. All personnel I have dealt with over the years have been courteous and professional.
5/ 5stars
by  
on March 29, 2016
Much thanks to the staff, my car had major issues, but they were able to resolve them. It took a whilte, but was informed along the way about progress and what was taking place
5/ 5stars
by  
on December 23, 2015
Had a great experience in the Firestone located in Hazleton, PA. Customer service was great and service was done quick and perfect.
5/ 5stars
by  
on December 22, 2015
Very satisfied with the staff, friendly , answered all my questions, got the job done earlier than I thought. (WHoo!)
5/ 5stars
by  
on December 18, 2015
Very smooth transaction. Helpful and experienced associates.
5/ 5stars
by  
on November 16, 2015
Very helpful, informative and professional. Quick service
4/ 5stars
by  
on October 17, 2015
Service was great. The wait time was fairly quick for what I needed to have done.
5/ 5stars
by  
on September 20, 2015
Excellent service at a fair price. Firestone's reputation as an auto care franchise holds up every time I've brought my vehicle in for repairs or maintenance. They frequently have promotions that help mitigate the overall cost and are very informative and clear when explaining what they have to do to make the best repairs possible.
4/ 5stars
on September 16, 2015
Had two tires installed last week and so far we are happy with the work done.
5/ 5stars
by  
on September 15, 2015
These guys are the best. The mechanic was able to fix my tire rim fast and made sure that there weren't any problems with the alignment. He did a great job and I feel safe driving my car! Plus the staff is so nice and a pleasure to deal with. I would highly recommend the Hazleton location to anyone.
5/ 5stars
by  
on August 17, 2015
Got a blow-out while on vacation. They had me back on the road quickly without ripping me off.
5/ 5stars
by  
on August 6, 2015
Firestone found the issue (U- joint) and finished work quickly
5/ 5stars
by  
on July 9, 2015
Developed automotive problems while traveling through the area and the entire staff could not have been more professional and helpful. Incredible price for the service.Got me back on the road as soon as possible.
5/ 5stars
by  
on July 8, 2015
The people there are great and awesome service! The only place myself family and friends go to
5/ 5stars
by  
on June 30, 2015
New to the state of Pa and needed service and inspections. Everyone very helpful and this will be my main service center for my 2 vehicles. Thank You
5/ 5stars
by  
on June 8, 2015
Finding a good mechanic is a gamble. As a relatively new Hazleton resident, I highly recommend Firestone on Church street. In particular, I have to give a shout out to Randy, who not only took great care of my car, but was friendly and personable.
5/ 5stars
by  
on May 31, 2015
Very courteous and helpful service! Very quick service
4/ 5stars
by  
on May 3, 2015
My first time visit and I'm happy about sẻvices , will be back
5/ 5stars
by  
on April 26, 2015
Had a water pump let go - able to diagnose quickly and repair was done in a reasonable amount of time. Will call to check on doing other repairs and inspection
5/ 5stars
by  
on March 8, 2015
I go there when ever I need service, location good and they are knowledgable.
3/ 5stars
by  
on March 4, 2015
wanted a price for brakes and rotors for my 2003 camryit was extreamly too too high . I have been goinging to firestone for years I think I am a loyal customer . I should have got a much better price and they don't even know if that is the problem with my car .I think it is time to start looking for another service center
1/ 5stars
by  
on February 26, 2015
Normally I would be praising this facility but I am currently extremely upset. I have been bring 2 cars to this location for 3 yrs. since moving back to PA. But last week I took my car to the dealer for service and they told me my car was low on oil, did an oil change and found the car to be 3 quarts low. And the oil filter was crushed and twisted!! This lack of oil and incorrect filter had a ripple effect. As a result of improper oil pressure due to the crushed filter caused the actuator and timing chain to have to be replaced. I am furious!! I called and spoke with Dave, service manager, explained the situation and he told me that unless I have the filter, which I do not, there was nothing I could do to prove fault with the technician. I saw the filter and could not believe what it looked like. It was definitely the wrong size filter and it looked like it was forced into the filter housing so it would fit. While I don't have the filter involved, I do have the documentation showing that the actuator and timing chain were damaged due to the oil filter fiasco. You can see that I take care of my cars if you look at the service history. My car does not and has never burned oil. For it to be short 3 quarts means it was not properly filled on the last oil change. I am also now concerned about my daughter's car, Firestone has replaced struts, CV joints and axles this past summer as well as oil changes. How do I know these were done correctly? I am looking for reimbursement on the charges for the timing change and actuator as this was directly caused by a Firestone mechanic.
5/ 5stars
by  
on February 8, 2015
We have been using this Firestone location for 14 years now. Great service, and since we work some Saturdays, it is a big plus is we can bring our vehicles in on a Sunday. Staff is always knowledgeable and polite, work has always been done quickly and expertly.
5/ 5stars
by  
on February 4, 2015
I was very pleased with them and I would shop here again.
5/ 5stars
by  
on February 4, 2015
The Firestone staff is always professional and helpful in every way.
5/ 5stars
by  
on February 4, 2015
I have been having my cars serviced there for over 10 years! They do a wonderful job...and are very kind and helpful.
5/ 5stars
by  
on February 4, 2015
I tried working with my dealership when I got the new car, but quickly came back to Firestone. They are the best!
4/ 5stars
by  
on February 3, 2015
Very thorough, was disappointed there was no service price match for brakes but was overall satisfied.
5/ 5stars
by  
on February 3, 2015
The staff is always willing to help at a moments notice. They make doing business easy and suggest ways to help. I always deal with Dave or Ricky, they are the best!
5/ 5stars
by  
on February 3, 2015
I drive several miles and past multiple service stations to get to Firestone Hazleton and that is for many reasons. I know they won't take advantage of me and they answer all of my questions with a fantastic demeanor. All repairs are done right the 1st time, everytime.They tell me why I need OR don't need something and what to keep an eye on in the future. They find a way to get you the best possible price via competitor prices, coupons or specials they are running in the store. I will continue to go out of my way to get my cars serviced at Firestone Hazleton.
5/ 5stars
by  
on February 2, 2015
I go there , because the workers are great, honest, and I want my truck inspected, because they do a through job. I take my granddaughter with me, and I need to know it is safe, because everything was checked. Everyone is courteous , friendly, and they have a great sense of humor!!!
4/ 5stars
by  
on February 2, 2015
I've been using Firestone, Hazleton for many years and found them reliable as well as courteous...
4/ 5stars
by  
on February 2, 2015
When I have a problem withy car they are the people I call cuz I know they are honest and trustworthy
3/ 5stars
by  
on January 26, 2015
An appointment was made to bring the vehicle in at 7:00 AM. I called approximately 9:45 AM to only find out my vehicle was NOT even looked at yet! Another call was made a few minutes later only to learn that as soon as someone gets time they will look at the vehicle, but they were unsure when. Since this vehicle is older, I wanted to ensure the parts needed would be available that day. I called only to find out that my vehicle was sitting there NOT being worked on. I found out the manager was putting the technicians on other vehicles and not mine. The reason an appointment is made is so your vehicle does not sit there for hours waiting to be worked on. Since I left the vehicle, I do not expect to wait until all of the "walkin" customers are satisfied. The previous manager Zack, knew me and knows of all of the business my family and I have given this store in the past few months...well over $2,000. I expect the same courtesy with the current manager Robert.
5/ 5stars
by  
on January 24, 2015
have been dealing w/ them for years...always satisfied
4/ 5stars
by  
on January 24, 2015
I have been coming to Firestone ever since Tony Clatch has been working for you and have been a customer ever since he joined your team. I have complete faith in Tony as a mechanic.
2/ 5stars
by  
on January 24, 2015
I have been here twice. I had oil change (the first oil change since I bought a certified pre-owned Nissan), and they tried to add on new tires and an outrageously priced lifetime alignment...neither of which were needed. Then second visit for a second oil change because I had a coupon. Again, tried to sell me tires that I did not need. When I refused the the tires, the service manager was noticeably put out and became irate. I will NEVER be back, and I have a ton of family and friends in the Hazleton area who have heard and will continue to hear about my Firestone experience.
5/ 5stars
by  
on January 24, 2015
Have been a customer for 10 years. Great team,....and always professional courtesy
5/ 5stars
by  
on January 23, 2015
I have been getting my oil changed at Firestone for years and have been happy with their service every time. The job is done when they say it will be and always call to tell me.The tires there have also lasted and have given me a good ride. They rotate them free of charge every time I get my oil changed. I couldn't be happier with the products or service.
5/ 5stars
by  
on January 22, 2015
Professional and knowledgable staff with prompt service
5/ 5stars
by  
on January 22, 2015
Excellent service - fast and friendly as always. I take all 3 of our cars to Firestone and always have had a pleasant experience.

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