Car Tires And Services At 210 S Hanover: Firestone Complete Auto Care In Carlisle

Welcome to Firestone Complete Auto Care at 210 S Hanover! Whether you need extensive repair work or just a quick checkup, come in today or schedule an appointment.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-4p
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #652059 Managed by Richard Reed

Unleash Your Car's Potential At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll inspect oil level, headlights, belts, and more. Additionally, we're dedicated to offering the most consistent service on the market, at affordable prices and a short waiting time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or book your appointment online or by phone.

Find Great Deals On Tires For Your Car.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. At Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, meaning that every service or repair we do is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.6 of 5) - 30 Reviews
5/ 5stars
by  
on March 10, 2019
Very knowledgeable and friendly. Started my appointment on time and finished ahead of schedule. Definitely will return if I need anything else.
5/ 5stars
by  
on March 4, 2019
Got my truck fixed, very good staff.
5/ 5stars
by  
on March 3, 2019
Staff is knowledgeable in everything that they need to do a job well done.
5/ 5stars
by  
on February 19, 2019
Not only did Dwayne and his crew get the Oil Change done to my satisfaction, they did a full complement of other system and component checks that I did not expect them to do; EXCEEDED my expectations on the overall service of the car. This is why I TRUST my vehicles to FS Auto Care at the Hanover Street location in Carlisle, PA! I have been with this facility since before they became Firestone! Also love their pay later plan; helps the household budget if a major auto repair comes up. This is the BEST AUTO SERVICE business in Carlisle, PA by far!
5/ 5stars
by  
on July 19, 2018
Best management, timely repair, would recommend this shop highly
5/ 5stars
by  
on July 1, 2018
I will not take my car anywhere else. They treat me with respect, explain things in terms I can understand and I trust them!
5/ 5stars
by  
on April 2, 2018
This particular Firestone Center has a stellar cast of individuals working there. They care about their own performance they put into the work they do. It's not an individualistic atmosphere. It's TEAM Full Speed Ahead. (I don't mean that as in a rush to get the job done either). HONESTY. I have never felt like I was getting played there either. I'm personally not a car dude. What I mean by that is....... I don't do any vehicle repairs at all. They know this. Everything they do, they do with complete EXPLANATION. Stating all what's done and the reasoning behind it. FIRST CLASS ESTABLISHMENT !!!!!
5/ 5stars
by  
on October 6, 2017
The sales rep. asked multiple questions so that he could narrow down the problem. Extra services were provided at no additional charge.
5/ 5stars
by  
on April 26, 2017
The service was wonderful. I was treated really great.
5/ 5stars
by  
on January 6, 2017
5/ 5stars
by  
on October 31, 2016
I scheduled a 4 tire replacement appt at the Carlisle, PA Firestone location with Mr. Craig Seilhamer (Acting Store Manager or Tire Sales Manager) for Saturday 29 Oct 2016. This is not my first interaction with Craig at this Firestone location and will most certainly not be my last. I have used the services when this location was EXPERT TIRE, and it has just gotten better with becoming a Firestone location. The attention of detail/professionalism, and customer service that Mr. Seilhamer conveys to his customers is extraordinary! I most certainly appreciate the updates on any action required outside the scope of what service I initially requested. Craig’s can-do attitude has most certainly flowed over to the store’s tire technicians as the store seems to be very busy and I am sure his sales are indicative of that. I can most certainly say that IF he is not the Store Manager; HE SHOULD BE! He is a great representative of Firestone and I appreciate his professional knowledge and customer service skills. THANKS for having him at the Carlisle location. I will not use any other service or location other than Firestone and have recommended this location to many of my friends and work colleagues.
5/ 5stars
on May 12, 2016
Took my car in to get inspected. Expected the usual phone call telling me about all kinds of repairs that needed done. Got ready to make an appointment for a second opinion with a mechanic my family uses. "Check engine light is on. Have to run diagnostic test." Yep, here we go. "Good news. Just need a new radiator cap. $26." WOW! The fast, friendly, and most important, HONEST service has restored my confidence that there are good mechanics out there.
1/ 5stars
by  
on December 19, 2015
I used these guys and they did a very sloppy job installing my tires. When I got the vehicle back the tires were out of balance. I called Craig back to let him know I had an issue. Instead of getting immediately back in he made me wait until Tues the following week. Five days. When I inspected the tires they were all goey from the tech putting them on. There was gunk all over the tires. It looked like they just slapped them on. I drove back to Firestone to show Craig and ask him to make it right and dork me in. He said he could not I had to wait which was 5 days later. Guy was nice enough but I did not like the service or the way business was done there. When I got back in they rebalanced and cleaned the goo off the tires. Very disappointed with this service.
5/ 5stars
by  
on December 16, 2015
I used them last week for an oil change on a lease vehicle. I am going back tomorrow for brank pads on a separate vehicle.
5/ 5stars
by  
on December 13, 2015
I always come back to Firestone - excellent prices, customer service and length of time of service.
5/ 5stars
by  
on November 8, 2015
They repaired my tire quickly and effectively. Both the man who greeted me and the one who serviced my car were very friendly and helpful. He did a wonderful job patching the tire and even showed me the screw that was removed. Also, they performed an inexpensive service, when they could have told me I needed to replace my tire for much more money. Firestone seems to have very honest employees!
5/ 5stars
by  
on November 6, 2015
A week ago got new tires on my wife's car set up appointment online printed out all paperwork. We showed up at appointed time went out to eat at one of our favorite restaurants and literally got a phone call on the way home saying the service was completed. I was very suprised it was ready within a hour of dropping vehicle off. They get 2 thumbs up in my book and i will definitely be a repeat customer anytime I need tires. Thanks guys!!!
4/ 5stars
by  
on September 8, 2015
I was in for an annual safety and emissions inspection, they found a nail so I'm ordering a new tire.
5/ 5stars
by  
on July 10, 2015
S. Hanover St. Carlisle you can trust and price is right. They're best!
5/ 5stars
by  
on May 30, 2015
My wait was longer than I wanted but used the time for personal catching up. The part was needed to keep me safe so it was worth the wait.
5/ 5stars
by  
on May 27, 2015
Shop is honest about services needed. I was planning on 4 tires, but got 2 instead at the shop recommendation, and other services and still came in under budget. They were willing to prove why services were recommended and weren't pushy and demanding the extra services be done. All was completed in under 2 hours and they didn't treat me like I'm stupid just because I'm a woman. I really appreciated that fact. Finding parking is not easy though. Very small parking lot (6 spaces) on corner of main thoroughfare.
5/ 5stars
by  
on May 15, 2015
Went to get my oil changed, and they did a free check over my entire car. Glad they did. They informed me that one of my tires was at the state minimum for inspection. Weren't pushy about selling anything to me either.
4/ 5stars
by  
on April 29, 2015
I recently had the oil changed, tire rotation and multi-check plan for my van completed. They were great with working around my schedule and having it ready when I needed it for my son's school activities.
5/ 5stars
by  
on February 27, 2015
All of the folks at Firestone are customer driven for total satisfaction . Have not been disappointed yet!
5/ 5stars
by  
on February 1, 2015
Helpful advice without pressure. Always been satisfied with service.
3/ 5stars
by  
on January 27, 2015
While I am a long time customer of Firestone (formerly Expert Tire), I am not as happy with the service or the personalities working there as I was in the past. Perhaps it is the new manager and staff are young, or maybe they are new to the notions of "customer service" but I find them brusque, inefficient, and failing to listen to me when I have a concern about any of my vehicles..and let's face it, we have 4 vehicles we service there, so I would guess you don't want to lose my business! I am a woman and now when I walk in there often feel like that disadvantages me immediately. When the previous manager Mark A. was there, I did not have these issues. I never felt disadvantaged because of gender, I always felt heard with my concerns about a vehicle and the service great. It is just not like that now, and that is not just me who says that. I have a colleague at work who was taking his vehicles there until a few weeks ago when the manager and he had 'words' about the service and he won't go back. Now I recognize this may be hearsay for you, but for me, it causes me to pause and really think about where I will take our vehicles for service. And like I stated in the beginning, I will likely still take my vehicles there only for convenience but if the environment does not improve, I won't be. Also, as a non-smoking place of business it really bothers me to walk in and see the manager using a vaporizer or electronic cigarette! Quite a sense of entitlement on his part to use the same inside the building! Hey you asked...I answered!
5/ 5stars
by  
on January 25, 2015
I had a low tire pressure reading and thought I had a nail in the tire. I'm a real estate agent, and they squeezed me in first thing in the morning. They were extremely accommodating!
5/ 5stars
by  
on January 24, 2015
Everytime I use this Firestone Store I can expect great and prompt service. This time was no exception!
5/ 5stars
by  
on January 23, 2015
Quick efficient no hastle friendly hometown service
1/ 5stars
by  
on January 23, 2015
The workers are rude and inconsiderate. Worker raised voice to me and threw papers at me! Would never recommend Carlisle location.Wanted me to get parts car did Not need.

Browse Nearby Firestone Complete Auto Care Locations

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone