Car Tires And Services At 181 Sierra Dr: Firestone Complete Auto Care In Altoona

Ready to come in to your local Firestone Complete Auto Care on 181 Sierra Dr? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #19046 Managed by Edward Neil

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our auto care teammates will give your car a free courtesy check. We'll check fluid levels, headlights, the battery, and more. Additionally, our team believes in providing the best auto repair possible all at great prices and short wait times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (814) 204-2536.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we pride ourselves on outstanding auto care services. Our services are backed by our Fixed Right Guarantee, meaning any auto service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.5 of 5) - 61 Reviews
5/ 5stars
by  
on January 5, 2019
Service Advisor Travis was great and Technician Dustin was awesome and did a great job on my tire.
5/ 5stars
by  
on November 26, 2018
Service mgr Ed [01] and Technician Stephen [ 02] did a professional and thorough job with our vehicle. We appreciate it.
5/ 5stars
by  
on November 25, 2018
Counter guys were awesome I was there for a while because I had numerous things to my truck. They made me feel at home and kept me up to speed on what was happening and just recommended what they felt should be done no pressure. Told friends and family they should go there.
4/ 5stars
by  
on June 14, 2018
Satisfied with service and coffee
5/ 5stars
by  
on February 27, 2018
Due to an issue during a snow storm, my vehicle was knocked out of alignment. Contacted my local Firestone shop and they were able to set up an appointment for me after my work day. The vehicle was promptly taken in and corrected. While the repairs were being made, all service personnel were friendly and, as time allowed, spoke with me and discussed various topics, rather than just let me sit in front of a TV during the process. The repair and their findings were clearly explained to me afterwards. The cost for the repair was in line or better than other places I contacted before choosing to take the vehicle to Firestone. Am quite please with the experience. This was my first visit to Firestone, and would not hesitate to go back.
5/ 5stars
by  
on February 22, 2018
Tammy (03) super good leadership of my work done, am most pleased Chris (60) work professionally, carefully and thoroughly done. They earned my trust and loyalty
5/ 5stars
by  
on January 21, 2018
great group of people, techs and advisors.they go out of their way to help.
5/ 5stars
by  
on January 3, 2018
Service was good. It was much quicker in and out than expected considering the store seemed very busy when I got there.
5/ 5stars
by  
on December 6, 2017
Manager Brian [# 6] oversaw our vehicle's needs professionally. job well done!
5/ 5stars
by  
on October 22, 2017
Service advisor Ed (# 01) did an A+ job! the job was done exceptionally well, and I know I got more than my money's worth. Technician Stephan (# 02) did great work, and the job was done on time and in a most professional way. They've gained my trust and you can bet I'll tell others.
3/ 5stars
by  
on October 18, 2017
The mechanic tried to sell me an air filter that I didn't need, and rung my car up under my mother -in-law's address, and his brother's name even though I signed in as myself on the website and confirmed the name/address on the envelope with my keys. Numerous parts on my car were listed as needing replaced, when the entire engine was replaced less than a year ago. I've gone to Firestone for a handful of things on this vehicle, and our truck, but I have a hard time trusting a business that wants to up-sell me.
1/ 5stars
by  
on October 4, 2017
Charged for work not really needed that didn't solve the problem (that din't exist 2 weeks prior) the first time because everyone was too busy to do a test drive, push on a tire, or do more than jump to a conclusion and write up a ticket. Yes a small, unexplained, token discount might have been applied the 2nd time that the vehicle was in but when you only make $75 a week $190 for a repair that was unneeded is very harmful. Time to find a new garage for real repairs and save the "wham, bam, thank-you mam" service for oil changes & wiper blades.
5/ 5stars
by  
on September 23, 2017
Manager Mike Smith does an excellent job. He quickly knows exactly the work to be done and ensures it's done, and done right! we trust him
5/ 5stars
by  
on September 23, 2017
Mgr. Brian Figard is excellent, and professional--we trust him
5/ 5stars
by  
on September 19, 2017
Manager Brian Figard has gained our trust completely with his expertise, patience, and manner of interaction with my wife and I. He's a terrific person for Firestone!
5/ 5stars
by  
on September 18, 2017
Extremely knowledgeable staff, Mike Smith again has exceeded our families expectations . When I leave the lot I know our vehicle is in safe hands all the technicians and personnel are truly professional and amazing . I never deal with any pushy sales . Always, Mr.Smith and the entire crew have been helpful and explain whatever work is being done to the vehicle. I recommend the Altoona location !!. Thank you for always providing a positive experience.
5/ 5stars
by  
on September 8, 2017
Manager Brian conveys patience, knowledge and expertise in his work with us.
5/ 5stars
by  
on September 4, 2017
Mike Smith, and the crew at this location was extremely helpful, professional and made sure our vehicle was safe and ready to go. No pushy salesman or saleswomen, which I loved also!. This was a positive experience and we will continue to choose this location in Altoona!. We go back in two weeks to have an alignment done to our Captiva. Thank you for making this a positive experience and making sure our vehicle was in safe hands as well as our family!. For sure this will be the location we will continue to do business!!. Thank you again!.
5/ 5stars
by  
on August 31, 2017
Manager Mike and Manager Brian deserve A+ ratings! Their expertise with auto needs plus their skill of management excel. We are more then pleased and will refer everyone we know to seek them out with car needs. They've gained our loyalty and trust.
5/ 5stars
by  
on July 26, 2017
Manager Mike Smith convinces us of the excellence of service from this store! He does outstanding presentation, teaching, and delivery of auto care ensuring us to return there. We have and we will refer folks in need to this store!
5/ 5stars
by  
on April 1, 2017
I really like the staff in this store the guys are always helpful and friendly.I have all my vehicles serviced here.
5/ 5stars
by  
on December 18, 2016
I was a walk-in at 4pm on a Sunday, in need of a FOUR tire change. Brian listened to my issues and was able to squeeze my service in, even though Wednesday would have been more convenient for the techs. He was very helpful and saved me money. The ENTIRE service cost LESS then Walmart and was so much faster! I truly appreciate all they did! Thanks guys!!
5/ 5stars
on August 23, 2016
5/ 5stars
by  
on July 28, 2016
Brian and Joe did a great job with Ed being away.
5/ 5stars
by  
on July 28, 2016
Ed and Chris do a great job. Michael is a very helpful Service Advisor too.
5/ 5stars
by  
on July 28, 2016
Your staff does a great job in our area. Ed does a great job with service and his technician in Chris.
5/ 5stars
by  
on December 22, 2015
Took the wives 2014 cruze in for 4 new winter tires, and an all-wheel alignment. The tires I ordered on the Firestone website were out of stock, so a representative called me over 2 weeks prior to let me know they were on nation wide backorder and was able to get me similar tires in price and performance. The day of the appointment, I showed up 30 min early and they got me in right away. Outstanding service and a lot of professionalism amongst the employees dealing with customers. 5 Star performance boys! Keep it up
5/ 5stars
by  
on October 15, 2015
Was treated very well! Will definitely go there again.
5/ 5stars
by  
on September 17, 2015
EVERYTIME I VISIT THIS STORE THE STAFF IS FRIENDLY AND ACCOMMODATING. THEY ARE HONEST AND DON'T TAKE ADVANTAGE OF YOU!
5/ 5stars
by  
on August 17, 2015
Had a great experience everyone friendly and proffessional
5/ 5stars
by  
on June 24, 2015
Done in thirty minutes no issues. Explained what was done on my vehicle.
1/ 5stars
by  
on June 5, 2015
I was charged $425.00 to have a started changed. Never Again, Never Again
5/ 5stars
by  
on May 19, 2015
condition was unsafe to travel to west virginia the next day-manager fit me in at the last minute
5/ 5stars
by  
on May 15, 2015
Now that I have found Firestone, I always take my vehicles there. Very accommodating, and honest, fair pricing and service.
4/ 5stars
by  
on April 25, 2015
I have used this firestone for many years and they have lost a lot of great service desk people. They still have mike and I go to him because I feel that he gives me every discount that we deserve and he knows what my cars may need. He has good people skills and he keeps me updated with what is going on with any of my cars before he fixes them. If he is not there I will not let my car. There was one time when he was on vacation and I needed a repair and I had to touch base with this store because no one contacted me after so many days. If he would leave as would I and my 3 cars. He knows what we need when we walk in on what certain car we have at the time. That tells me that he keeps up with regular customers so that they feel as if someone there knows what is going on and what they are doing. He does his job very well.
5/ 5stars
by  
on February 28, 2015
Great service, needed a new tire and they had me in and out withininutes!
5/ 5stars
by  
on February 27, 2015
I needed an oil change in my Ranger, stopped in (no appointment) and within an hour I was back on the road. Staff very courteous and accommodating.
5/ 5stars
by  
on February 26, 2015
I have been coming to Firestone for several years and have always had excellent fast and reliable service from oil changes to tires. The staff is friendly and knowledgeable. I highly recommend Firestone Altoona to everyone!!
1/ 5stars
by  
on February 26, 2015
you want a review? Ok. Everytime I go to Firestone for regular maintenance, I get called an hour later that something else is wrong with my car that will require another $250-300 that I'm not prepared to spend. Every. Single. Time. Needless to say, I will never go to Firestone again.
4/ 5stars
by  
on February 26, 2015
I use Firestone for all of my auto servicing. I always get the best service.
5/ 5stars
by  
on February 7, 2015
The jobs are always completed when promised. I believe I am receiving the best cost effective deal in the city for the services I receive. Thanks!
5/ 5stars
by  
on February 7, 2015
I am a long time customer but over the last year or so, I have to watch the charges on my bill. An example is, I recently took my vehicle in for service, handed in at the start of service a coupon and left. when charged for the service, it was $40 more than the coupon. I had to ask about the overcharge which the serviceman changed to what it was suppose to be. 2 years ago, the staff would give me a better deal when I did not expect it showing me that I forgot a coupon, now I have to watch everything. I still Love the service, tires, and commitment.
5/ 5stars
by  
on February 4, 2015
Use this auto care and they are consistently accommodating and pleasant in their service.
3/ 5stars
by  
on February 4, 2015
This Firestone location has done an inadequate job on my brakes for the second time. My last visit was for rear brake service. I left and didn't notice until I got on the highway and then home that there was a significant grinding noise coming from car. I was not braking at the time. I will not go back.
5/ 5stars
by  
on February 2, 2015
I used them recently for new tires. Very friendly and professional. I'll be back.
5/ 5stars
by  
on February 2, 2015
Service is great, payment with now interest is even better.
5/ 5stars
by  
on January 28, 2015
I had to get my oil change, while up at school as opposed to back home so I took my car to Firestone. It was a great experience, they worked with me for when to bring my car in between classes. The oil change was efficient, affordable, and quick. Overall, it was a great experience.
5/ 5stars
by  
on January 26, 2015
The management team at Firestone Altoona has been consistent for years. This has aided in creating a feeling of trust and comfort in regards to servicing our vehicles. I don't feel that sense of comfort at other Firestone stores.
3/ 5stars
by  
on January 26, 2015
Seems like every time I go there, It is MORE $$$ than I was initially told. PLUS something else goes wrong on my car.
5/ 5stars
by  
on January 25, 2015
I have been coming to Firestone for many years. Their technicians are very thorough and efficient. They get to know you and greet you by name. Keeping my car running right is important to them and they pay attention to my concerns.
1/ 5stars
by  
on January 24, 2015
Brought my car in for a fix on a flat tire & an oil change...waited 2.5 hrs until someone finally told me it was done (every other customer had come & gone while I was there, some with bigger problems)..was told my battery was below standards, needed new tires, & an alignment & they had tried to get ahold of me, but my phone was off (which I had told them upon check-in)...I WAS SITTING IN THE WAITING ROOM FOR 2.5 HRS so you must not have tried to hard to get in touch...and oddly they knew to call me up to the counter when it was "done". Also I understand the tire recommendations( & the obligatory alignment hidden in there...btw I added up the "costs" listed on the tirework & it was not equal to what was on the recommendation..another fail), but I never asked for my battery to be looked at....and before you say it was part of routine maintenance, they didnt check my wiper fluid, which was emptyor my brakes, which I had done days later elsewhere... Overall, this visit was horrible & i'll be surprised if I return...ro he honest I haven't been thrilled the last few times, but I had bought my tires there & they offered free fixing of flats.. (which check ur fine print...last time it cost me $20...still not sure why...).Nowthat I need new tires I will probably look elsewhere.
1/ 5stars
by  
on January 24, 2015
Took car to Firestone with a front tire noise, mechanic told me it was from a bad CV joint in front axil with a $700 cost for the repair. I took it to my mechanic and he found a bad wheel bearing and he repaired it for $130.
2/ 5stars
by  
on January 24, 2015
I use this location every 4 months for oil changes, lifetime alignment, and tire rotation. Over the past year I have had some major repairs also and the service level is fair at best. I have been disappointed with the quality of service because I have had to go back on several occasions to have things done correctly. The customer service has been good but I am considering using another service company if I have an issue in the future.
5/ 5stars
by  
on January 24, 2015
The Altoona store has serviced our cars since moving to Duncansville for over 15 years. Never once have I ever been disappointed!
5/ 5stars
by  
on January 23, 2015
I'm thankful for the team at Firestone they are up front with all of their quotes and have met all of m needs for auto repair.
5/ 5stars
by  
on January 23, 2015
I've been going to Altoona Firestone for over a year now and we have never been disappointed with our service. If there was any questions or concerns they were immediately taken care of. They always make sure we are satisfied.
5/ 5stars
by  
on January 23, 2015
Recently had my 2010 Jeep Compass in for oil change and rotation and it was flawless. My appointment was made via the internet and they were ready when I arrived and my service was done before I finished my lunch! Mike also reminded me of maintenance items to consider and that are recommended in the near future. Thanks for the great service!
5/ 5stars
by  
on January 23, 2015
The service writers were very friendly and helpful. My car was ready when promised, and I was very satisfied with their work. I will definitely continue to use the Altoona Firestone service!
5/ 5stars
by  
on January 23, 2015
I got new winter tires with free installation, oil change and $20.00 off per tire. It doesn't get better than that!
5/ 5stars
by  
on January 22, 2015
They are there when you need them and you don't have to wait for Days to get your car back!
5/ 5stars
by  
on January 22, 2015
I was bringing my sons car back from Pittsburgh when a rear tire exploded. They got me right in and took care of my problem.

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone