Firestone Complete Auto Care: Your Source For Tires And Repairs At 4937 E 91st St In Tulsa

Ready to come in to your local Firestone Complete Auto Care on 4937 E 91st St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

4937 E 91st St
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
Emergency Closure: {{ locations[0].alert }}
Store #28770 Managed by Damon Lawrence

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates can perform a free courtesy check. We'll examine fluid levels, suspension, hoses, and more. Plus, we're committed to delivering the best quality service possible, all at reasonable prices and a quick wait time. And did you know? You can buy tires online and have them delivered to your nearest store. Then schedule your installation at a time that's convenient for you. Visit our location today or schedule an appointment by phone or online.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide outstanding auto care services. Any services or repairs include our Fixed Right Guarantee, which means that every service we perform is done right the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, and that's why we constantly strive to make your total auto care experience stress-free.

Customer Reviews

(4.1 of 5) - 44 Reviews
5/ 5stars
by  
on March 11, 2019
These guys are always professional and spot on! I trust them, always!
5/ 5stars
by  
on December 27, 2018
Thank you guys so much for taking care of me yesterday while I was getting my oil changed, person at the front desk did a very good job very calm very understanding took his time with me. 5 stars
5/ 5stars
by  
on December 3, 2018
Matt at this location took my stress level from a 25+ to a zero in one visit. He fully explained the processes, helped me understand the best options for my service and kept me updated as I waited. He was sooooo very patient with me as I played telephone with my spouse. I would return to this location for his stellar customer service alone!!! Matt just won Firestone a customer for life!
1/ 5stars
by  
on July 29, 2018
Every time I go in for a tire rotation they seem to find something that needs replaced even though I come straight from the Honda dealer where I had an oil change & bumper to bumper inspection.
4/ 5stars
by  
on June 20, 2018
oh it was fun
5/ 5stars
by  
on May 17, 2018
Always prompt courteous service.
5/ 5stars
by  
on May 6, 2018
Staff is extremely knowledgeable and friendly and they are very prompt at greeting everyone that walks through the door with a warm smile and listening to you about your car care needs!
5/ 5stars
by  
on March 3, 2018
Amazing customer service! We have been doing business with these guys for several years now and they continue to impress us. We've worked a lot with Ethan and Jarvis; these guys are super knowledgeable, professional and genuinely concerned about doing things right. They go the extra mile to see that we are completely satisfied. They always take the time to explain things and never try to sell you goods and services that aren't necessary. A great team of hard working professional guys. Highly recommend for "Complete" auto care, not just tires.
1/ 5stars
by  
on February 5, 2018
I was purchasing a tire for someone desperate need of getting their car back on the road. I had to wait for 5 minutes while the service person finished his conversation with 4 other employees before he came out to see what I needed. I explained to him multiple times what I was doing: I was prepaying for a tire to be mounted on a rim for someone that had a stranded vehicle. They would be coming in later to drop off the rim and have it mounted. So they could take it home and place it back on the car and get it moving. As he rang it up he planned to go get the tire so I could take it home. I told him that I would not be taking it home and that someone would be picking it up like I repeated multiple times. He then redid the transaction. I paid for the tire and left. When the person I was buying the tire for came to pick up the tire he was told the transaction did not include the mounting of the tire on the rim. The person there would not do the transaction over the phone. But had the person picking up the tire do the transaction over the phone by entering the credit card number in a keypad.
2/ 5stars
by  
on September 27, 2017
Went in for alignment, left as unhappy customer :( Tech disabled dashcam. Store didn't call before 5. Store re-attach my hubcaps properly, ended up loosing it. Alignment is just BARELY within spec, hardly a decent alignment. pretty disappointed.
1/ 5stars
by  
on June 25, 2017
5/ 5stars
by  
on April 13, 2017
Thank You Troy and team for helping me to fix my car needs, it was great to meet you!
5/ 5stars
by  
on February 17, 2017
Suberb customer service. Excellent techs. A huge step above the local dealership that we were using.
5/ 5stars
by  
on November 21, 2016
When I got to the store they were expecting having seen my scheduled appointment on the internet. Got my car in and got the work completed. Was pleased with the service.
1/ 5stars
by  
on August 14, 2016
They tired to charge me more than my online quoted price and then they installed a subpar value steam which forced me to have to go back and get that fixed
5/ 5stars
by  
on July 26, 2016
one person can make your experience pleasant or miserable and definitely, the service manager ETHAN without a doubt made my experience very pleasant
4/ 5stars
by  
on June 27, 2016
I initially bought two tires from Tire Buyer online, I didn't like the feel of the tires after the first few days. I applied for the Firestone credit card online and was approved. The 71st street location was unable to get me in the same day so I called the 91st street location and they got me in later on the same afternoon. They also assisted me in returning my tires back to Tire Buyer and the information they needed to process my warranty paperwork. They honored the online price for the set of tires I wanted and installed them quickly and professionally. I am starting to like Firestone and now, will return for all my car needs. Thanks Firestone!
5/ 5stars
by  
on December 8, 2015
We've relied on Firestone for quality service for number of years. They never disappoint.
5/ 5stars
by  
on November 21, 2015
I used them this week and very satisfied. John took his time to help me purchase the best tires for my SUV
5/ 5stars
by  
on September 29, 2015
I received great service when I got an oil change.
5/ 5stars
by  
on September 13, 2015
I brought my car in for oil change and tire rotation and they suggested a new air filter to replace a dirty one. Brought daughter's in for same service plus look at front alignment and the car runs well. They suggested new windshield wiper for passenger side but I declined because I can do that myself. They very much understood. So...all went well!
5/ 5stars
by  
on September 6, 2015
I broke down in my way to NY on a Sunday. The team not only fixed my fuel pump but helped me fix my door and readjust my bags. I also had my birds and dog with me and they let us hang out in the lobby. Wonderful service and really good people. Thank you again!!
5/ 5stars
by  
on July 31, 2015
My Lexus battery died, needed a new one. Drew - Technician, kindly covered my leather interior from getting dirty and installed my battery in less than 15 minutes. He also put a piece of paper over my floor mat to keep his shoes from greasing my mat when returning my vehicle. Very nice and helpful.
4/ 5stars
by  
on June 18, 2015
Been there plenty of times and work with you very well and get the job done , all though recently they told me one of my 4 tires was good when I got home the old good tire went flat >.<
3/ 5stars
by  
on June 7, 2015
Talked to associate about tires before the oil change, because the back tires that I purchased there a month or so ago were inflated to 40 after purchase. He said they were over inflated. Asked if tires were checked after oil change, different associate said yes. When in my car, checked the pressure on the console, they were exactly as they were before the oil change, old tires under inflated and new tires over inflated. This is why I stopped going to the dealership. Figure, if they aren't checking tire pressure, what else aren't they doing?
5/ 5stars
by  
on May 20, 2015
always use Firestone. Neighbor hood uses them. Always friendly and professional. Good response to my needs
5/ 5stars
by  
on April 22, 2015
The guys at this location are great! Kept us up to date on the progress of the work, and called when the service was completed.
1/ 5stars
by  
on April 20, 2015
I bought my tires here so they should be rotating my tires free of charge. This is the 2nd time I took my truck here for tire rotation and small leak repair in two years. The first time, they told me they could not find any leak, but they did not even check it, because when I picked it up after 7 PM, the low pressure light was on. The next day I took it there and was in a shouting match with the manager named John. He claimed that they have fixed it but he could not explain why the tire was low within 24 hours of such a small leak. After spending 30 min. The leak was fixed, and I thought maybe it was accidentally overlooked. I took it again today 4-20-15 and left it there around noon. got a call around three, that it can not be fixed and I should replace tires and wheels. I said maybe later I will replace them. They said they aired the tire but the low pressure light is still on. He said maybe because they only drove it for 20' and it did not have time to reset. I picked the truck up around 6 PM and drove for about 5 miles but the light was still on. So I decided to check all my tire pressures that they claimed they have checked. None was checked or aired up, 33, 31, 30, 28. i Called back to talk to a guy named Steve who gave all the lip service but after 6-8 min on the phone no one answered. I called back in 5 min. and guy named Lee said he is not available and to please leave a message. I do not recommend this place to anyone. The most unreliable place I have ever seen, and I will never go there again
5/ 5stars
by  
on April 20, 2015
I love the coupons provided in the Firestone website. I get a quality oil change for a great price.
4/ 5stars
by  
on February 26, 2015
I've been using Firestone for several years now and I'm really satisfied with the service I've received. I would like to see more longevity with their employees which would give me more assurance in servicing my vehicles, but they really try hard to please their customers.
5/ 5stars
by  
on February 26, 2015
I needed repairs that required 5-6 hours for completion. Repairs were made and vehicle was ready for pick same dasy as promised
1/ 5stars
by  
on February 26, 2015
I used this company for the first time on New Years Eve. My experience with them was a nightmare. 1 hour after the new tires were put on, 100 miles down the road, I had to put on my spare. The tech broke my valve stem, which was $65, and didn't say anything just put the cap back on. Then on the strike of new years 400 miles from home my spare went flat. Then they weren't open on new years so I had to rent my hotel room for another day and miss work. After spending an extra $300 I finally got another valve stem that I had to pay for. In short I don't recommend this shop to anybody.
4/ 5stars
by  
on February 4, 2015
The last few visits to the store at 91st and Yale in Tulsa, OK the service has been kind, informative and fulfilled my needs. Very positive experience................
5/ 5stars
by  
on February 3, 2015
Very professional. Great products too! On my third set of HL Alenza truck tires. Have never bought another brand in the last 10 years since I switched, Keep up the great quality of your employees and your products. Thanks,
5/ 5stars
by  
on February 2, 2015
Set my appt. online, dropped off the car on a Sunday. All work was done just fine and I will return for further service when needed..
5/ 5stars
by  
on January 27, 2015
I have used Firestone several times now and will not go anywhere else. The staff and John the manager are amazing!! Great location at 91st and Yale. Very professional and trustworthy!
5/ 5stars
by  
on January 27, 2015
We have our entire family's autos serviced with Firestone and they have always been very detailed and prompt.
5/ 5stars
by  
on January 26, 2015
I have for cars just doing business with Firestone for a number of years trust Him with all four
5/ 5stars
by  
on January 25, 2015
I have been a used dealer for many years. These guys are right on the mark. Very reasonable and on the money. I will use them from now on. There is no reason for me to shop tires any more, they are my home shop.
5/ 5stars
by  
on January 24, 2015
Great service. They told me it would be done by 5:30 and it was.
5/ 5stars
by  
on January 23, 2015
Good service. Great staff and efficient. Done in timely manner.
4/ 5stars
by  
on January 23, 2015
They were a little slow about the work I had done. It wasn't that bad though. I am familiar with automotive stuff. It is time consuming. So I don't have any real complants.
2/ 5stars
by  
on January 23, 2015
Dropped of my car . They said it would take about 2 hrs. It actually took about 5 hrs. Then I noticed that they had spilled oil all over the engine .sloppy work . Really disappointed.
5/ 5stars
by  
on January 22, 2015
another great service job by the guys at 91st and Yale. Thanks for always making it so easy

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