Car Tires And Services At 10815 E 31st St: Firestone Complete Auto Care In Tulsa

Ready to come in to your local Firestone Complete Auto Care on 10815 E 31st St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

10815 E 31st St
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Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-7p
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Store #23515 Managed by Blaine Higeons

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates will take a look for free with our courtesy check. We'll check fluid levels, headlights, the battery, and more. Plus, we're committed to providing the best auto repair possible all at great prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

We Cover Every Area Of Auto Repair

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. At Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, and that's why we're always working to make your total auto care experience stress-free.

Customer Reviews

(4.7 of 5) - 63 Reviews
5/ 5stars
by  
on January 23, 2019
Great personalities comfortable honest feedback from sales and technician
5/ 5stars
by  
on October 21, 2018
Colton was very helpful thank you
5/ 5stars
by  
on July 19, 2018
FIRESTONE IS THE ONLY PLACE I CARE TO GO TO FOR MY CAR SERVICE . WE MOVE FROM OKC TO TULSA OK, AND TOOK A CHANCE IN GOING TO A NEW PLACE FOR SERVICE BUT IT WAS IN THE LONG RUN, IT WAS A GOOD CHANGE WE MAKE ,,, THE STAFF THEIR ARE FRIENDLY AND THE MANGER BLAIN IS ALWAYS THEIR TO HELP US WE WHEN WE NEED HIM.. THANKS YOU GUYS .. ANTONIO
5/ 5stars
by  
on July 17, 2018
very nice people that work there very clean store always helpful when ancering my automobile questions i would let all my friend and family know to go there for all automobile needs.
4/ 5stars
by  
on July 16, 2018
1/ 5stars
by  
on June 19, 2018
Terrible service, wasted my time and money. Incompetent staff (gal at the counter was completely incompetent and rude). They never fixed the problems with my truck and diagnosed and electrical problem backwards, replacing the starter ($215.00) before finding a battery ($114.00) and grounding problem (+ labor!!). Next ever use this location.
5/ 5stars
by  
on March 25, 2018
Steve explained what was going on with our wipers and advised us what to do when they mess up again. It was raining really hard by the time the job was done and he let us load up in our van through the garage so our kids would not get drenched.
5/ 5stars
by  
on February 9, 2018
Fast friendly service
5/ 5stars
by  
on December 13, 2017
Very friendly people
5/ 5stars
by  
on December 6, 2017
Everyone was super friendly and explained very clearly what the problem was.
5/ 5stars
by  
on November 26, 2017
The staff is always friendly. I could not believe the amount of time I spent waiting. They really care. I love these guys
2/ 5stars
by  
on September 27, 2017
Went in for alignment, left as unhappy customer :( Tech disabled dashcam. Store didn't call before 5. Store re-attach my hubcaps properly, ended up loosing it. Alignment is just BARELY within spec, hardly a decent alignment. pretty disappointed.
5/ 5stars
by  
on August 6, 2017
OMG!!! I had the best experience...trustworthy, caring, my car was fixed and runs great! I didn't have to money to pay up front. They offered me credit account took only a few minutes. I was approved and had my car in a good time. I am blessed and very happy with all staff and service. Thank you Steve, Monica, Brody and anyone else at 31st location.
2/ 5stars
on July 27, 2017
5/ 5stars
by  
on July 27, 2017
Steven was the manager I believe, and another service member got me stet up for my appt the same day. He was extremely honest in telling me that they had an employee call in sick so it would take 1-2 hours to get me in and out all said and done. I asked about the recommended oil change for my wife's 2013 ford edge, and he offered me the full synthetic, and I asked about the 10,000 mile mobile one for the 2.5 L 4 cylinder and he recommended that I stick to the full synthetic but he explained in full detail the benefits of both. So long story long my expectations were by far exceed for a standard oil change and beyond friendly customer service. Thank you Steve, Justin, and Brody
5/ 5stars
by  
on June 3, 2017
There was a guy named Cody who helped me. He was very professional and polite. His attitude is great and he is very informative. I've never seen an employee anywhere that is so kind to people. This does not just include my interaction with him. As I waited for my service, I saw him interact with at least 5 different people and he was kind to each one of them. Just wanted to say thank you for going above and beyond to show kindness to people. You made my day. I also interacted with Jesse. He was great! The manager was also there and I spoke with him too. Your entire team was so helpful to me. I truly appreciate it. I will be a lifelong Firestone customer because of the experience I always have at this location in east Tulsa. Thank you!!
5/ 5stars
by  
on May 4, 2017
Quality service at competitive prices. Solid advice on repair options.
5/ 5stars
by  
on March 17, 2017
The guy here are awesome. They seem to do everything to make my car safe for me . i do not have any worries. I tell everyone to go their
5/ 5stars
by  
on March 15, 2017
Great friendly staff. The master mechanic gets it done right the first time. The store manager takes care of the customer and you can tell he truly loves what he does for a living. Awesome team and I highly recommend.
5/ 5stars
by  
on February 28, 2017
All the guys at this store are extremely competent and knowledgeable in the services they provide. Davor is very personable and acts like he has known you for years.
5/ 5stars
by  
on February 18, 2017
I love the guys on 31st. I have been using that location for over 13 years and would never trust my vehicle with another shop. They always make me feel welcome when I come and they even know my name. Two thumbs up. If you need anything for your car or need any repairs Firestone is the place to go.
5/ 5stars
by  
on November 26, 2016
I originally had planned to purchase 4 Bridgstone Potenza RE 760 Sport for my 1998 Corvette. After checking there were no 275/40/18 currently available in the country for my rears. So Zack advised me about the Firestone Firehawk Indy 500's. Now I am familiar with the Indy 500 Oval's of the past and just wasn't interested. He informed me this wasn't that tire. This was a new offering and told me he thought if I took a look at it he thought it would do what I was looking for. After all I had only looked at the Potenza due to a sale add I recieve from Firestone from being a customer of theirs for years. I had informed him I truly was planning on running Nitto's either the NT 555 or the Envo's. He said well come take a look. He even told me about after I looked at them if I buy them and don't like them return them within 30 days and they will refund my money. So I figure what do I have to lose. Well I have to say I really like the asymmetrical tread design. It appears to have been a very well thought out tire. It has 2 large straight channels to hold your line for straight line, extra grooves to the inside to hold you in your turns, nice channeling to disperse water and nice wide shoulder blocks for stability through the turns. I have only had them on for around 24 hours so I can't tell you alot about them yet as far as wet as they haven't seen anything wet. Dry traction is not as good as I wanted but as good as can be expected with the amount of torque I am putting to the ground. But the ride is exceptionally smooth and so very quiet. When I get about 200 miles on them I am going to take them somewhere through some twisties and put them through the paces and see if they have "the stuff" for when I feel like some spirited driving. 99% of the time I am a speed limit driving, cruise control using, allow people to get over and out in traffic, drive like the Grandfather I am motorist. But when I want to relieve my youth, I want my gear to be there ready, waiting, and asking where have you been? I really apreciate Zack for taking the time to tell me more about these tires that I otherwise would have never given a second thought to. The pricepoint they came in at was just incredible! Also thanks to my tech (who I feel terrible that his name is elluding me at the moment) for doing such a great job and paying such close attention to detail. Great job guys! I highly recommend this crew on east 31st street in Tulsa. They not only are they friendly and get the job done and done right, the did it while understaffed, overbooked, and you can only imagine the chaos of all this taking place on Black Friday! Give them a call for your service and tire needs, if they can satisfuy me, they can satisfy nearly anyone.
5/ 5stars
by  
on July 28, 2016
Zach is a great store manager. He was short handed and put my tires on my car himself to get me out the door.
5/ 5stars
by  
on June 27, 2016
As a woman, I have never had anything less than honest and great service at competitive prices at Firestone. A lot of mechanics out there try to take advantage of people whom they think are not "mechanically inclined" - and Firestone is NOT one of those other guys! They don't try to sell you "$10 blinker fluid" or a "$150 rotator splint" when you come in for an oil change. They are honest, reliable and stand behind their work. I would recommend them to anyone!
5/ 5stars
by  
on April 17, 2016
Upon return I was satisfied with Zach's responses regarding my concerns. Further, he offered to personally scrutinize and explain any estimated charges or repair needs.
3/ 5stars
by  
on December 18, 2015
The front desk man was polite, professional, yet alone in dealing with the line of people waiting. He did very well for what he was required to do. I heard him say there were only two mechanics working in the garage so walk-ins were told that appts came first, and he encouraged them to make appts- they did. My appointment time was late getting started due to the line of others already waiting for him to help them. Once helped, I was told one hour from check in to check out, and it was exactly that. This was wonderful since I brought in my two toddlers and waited in the lobby. My tire replacement was good. One thing I had an issue with was my hood was not tightly closed after work was performed, and it was trying to open on the highway. I had to pull over and tighly close it before heading the rest of way home. I did call the front desk man to let him know that happened. Also my paperwork said my coolant was low, but no one asked me if I wanted it filled. So I took it to my regular mechanic in my hometown. They said the coolant was NOT low. So I don't know if the Firestone guy filled it and didn't tell me. I assume that is the case because no where else have we done that.
5/ 5stars
by  
on November 29, 2015
The service is outstanding, price was reasonable, and personnel at the front counter very friendly and knowledgeable. Will definitely go back and highly recommended this shop.
5/ 5stars
by  
on November 5, 2015
The front help Mike was great. No pressure. Looked up my info and saw I had a warranty which helped out great. Service was fast and affordable. I will definitely keep bringing my truck to firestone if needed.
5/ 5stars
by  
on November 1, 2015
They were great and got my tires rotated and balanced and aligned. They were punctual and pleasant.
5/ 5stars
by  
on October 23, 2015
I was very happy about the service i received it was great I would recommend Firestone so all of my friends and family they did a great job
5/ 5stars
by  
on October 9, 2015
They really care about customers and their cars. Have treated me as family and don't try to upsell like most places..
5/ 5stars
by  
on October 8, 2015
I desperately needed an oil change but had no time during the day to get it done. I called Firestone Complete Auto Care and, although they were nearly closing, he offered to work me in as the last customer! His understanding and customer service - as well as that of his service people - really saved me and my car!! THANKS!!!!
5/ 5stars
by  
on October 5, 2015
I used them about a week ago. The technician was very helpful and not pushy~ The manager on duty was friendly and made me feel at ease.
5/ 5stars
by  
on September 21, 2015
Justin was very helpful, he was very friendly, he explained to new everything I needed for my car
5/ 5stars
by  
on September 19, 2015
Very friendly service, quick to service my vehicle. Will be coming back!
5/ 5stars
by  
on July 9, 2015
Appointment & all went good, we will see what happens the next time
1/ 5stars
by  
on July 5, 2015
I purchased two new tires for my truck and requested the others be saved and tossed into the bed, as they were not very worn and could be used as spares. I was assured they would be. They were not. First, I was charged $15 for "tire disposal fee" even though they didn't need to dispose of them since I was planning on keeping them. Secondly, I called to talk with the manager regarding getting my old ones back. He assured me that he would meet me locally (at the fairgrounds) and give me back my tires after Firestone closed at 5pm that evening. I gave him my personal cell phone number so we could meet up. He never called or showed up. I never got my tires back. Long story short, I was charged $15 to dispose of tires that didn't need to be disposed and now have to invest another $350 to get two spares for my truck! Very disappointed!
5/ 5stars
by  
on June 26, 2015
I pulled in 2 minutes before closing. They stayed late to get me back on the road!
5/ 5stars
by  
on June 14, 2015
I used them last month and service was great. Quick ,customer service was nice as well
5/ 5stars
by  
on June 12, 2015
Only company around that accepts PO's from the VA canteen. Had the tires I wanted in stock - service was fast and friendly.
5/ 5stars
by  
on June 6, 2015
These guys have execellent technicians and superior managers. I recommend them to all of my friends and family. I would not take my vehicles anywhere else. (Been there done that, and came back to Firestone to stay.)
5/ 5stars
by  
on May 31, 2015
I love going to Firestone they are great and I enjoy them and the service I receive
5/ 5stars
by  
on May 31, 2015
The guys at the Firestone at 31st and Garnett in Tulsa OK are really nice guys. I will never go anywhere else. Thank you
5/ 5stars
by  
on May 22, 2015
Mike & his team at the 31st St Store in Tulsa, OK are surpurb at what they do. Mike was on the ball, as always. My tech, Greg, had my car in & out by the time I drank a cup coffee.
5/ 5stars
by  
on May 14, 2015
Our firestone rep made a mistake on quoting tire rebate...When rebate was not available he made it right and honored his word...It was very important for us to know that Firestone considered a hand shake more important than a signature....I will do business with them again...
5/ 5stars
by  
on May 1, 2015
I was very happy with my service and level of customer care. I will be back!
5/ 5stars
by  
on April 30, 2015
I appreciated being actually shown the worn parts I had that needed additional repair. It gave the repairman credibility in mind and gave me more peace of mind when authorizing the extra work.
5/ 5stars
by  
on April 30, 2015
These guys are friendly and very helpful. I must say hat's off to Mike and the other guy's. The tire's are great...
5/ 5stars
by  
on April 27, 2015
Got me in before me appointment and did a great job.
5/ 5stars
by  
on February 28, 2015
I prefer the 31st location in Tulsa. I've used them a few times to service my late model truck. I have always been satisfied. Those guys are honest, accomodating and professional. I would definitely recommend this location.
5/ 5stars
by  
on February 27, 2015
I called to see if they had my type of tires in stock, which they did. When I went in, they told me what all they would be checking and I did tell them that I wanted the alignment checked as well. After they did their checks, they came out and told me that the car did need to be aligned and that I would eventually need to change the serpentine belt and one of the tie rods. I got the alignment but declined the rest at that time and there was no pressure from them to "get it done right then". I will be using this store again as they were friendly, NOT pushy and got my car fixed in a quick amount of time. One of the better places to go if you are a women since other places enjoy thinking they can make a profit off of you.
5/ 5stars
by  
on February 27, 2015
These guys have always treated us right and do great work.
5/ 5stars
by  
on February 26, 2015
I use this store for all my tire needs, they always do great work and provide excellent customer service. I would recommend them to anyone.
5/ 5stars
by  
on February 26, 2015
5 vehicles and counting, always take my family's vehicles to firestone for repairs and service. They treat us like family and we can always depend on them. Thanks Mike Myers and team @ 31st and mingo!!
5/ 5stars
by  
on February 7, 2015
Brakes serviced today. Told them I neede all 4 brakes. They informed me that the front ones were fine & didn't need replaced unless I really wanted to. Other shops would have just replaced them & charged me. Also very honest & informative about upcoming future repairs needed, not pushy.
5/ 5stars
by  
on February 5, 2015
My daughter went in for an oil change. She received a call because her check engine light was on. He received permission to diagnose and fixed what need to br repaired.
5/ 5stars
by  
on February 3, 2015
Came in for flat tire repair and had some mechanical issues addressed at same time. The guys took great care of me and car was ready next day and running well.
1/ 5stars
by  
on February 2, 2015
Told me it would take an hour to look at my truck came back 8 hours later still in the same spot I left it
4/ 5stars
by  
on January 28, 2015
Over the last few years since my car warranty expired, I have been very happy with Firestone. I believe I can trust them to honestly suggest service, parts and repairs.
5/ 5stars
by  
on January 26, 2015
My Firestone is awesome. They are always friendly and happy when you walk in and always welcome you back. They let you know how your vehicle is going so you don't wonder, "How much longer?"
5/ 5stars
by  
on January 24, 2015
They go above and beyond their job to take care of their customers!
5/ 5stars
by  
on January 23, 2015
I have used firestone on my 2003 Tahoe since it was new. I now have over 300,000 miles on that car. They have taken great care of my vehicle. I change the oil every three thousand miles. The only thing mechanical I have had to put on my Tahoe is a new starter, battery, and had to have a vacuum seal fixed. All done by Firestone. Zach Stuckey was at the 71 st street Firestone but moved to the 31st street Firestone. I moved with him because he has awesome people skills and has always been honest with me on working on my Tahoe. Never pushy.
5/ 5stars
by  
on January 23, 2015
Mike and his staff are always courteous and polite. Very professional.

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