Firestone Complete Auto Care: Your Source For Tires And Repairs At 117 S Washington St In Enid

Ready to come in to your local Firestone Complete Auto Care on 117 S Washington St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

117 S Washington St
Get DirectionsHours + Information
Mon7a-6p
Tue7a-6p
Wed7a-6p
Thu7a-6p
Fri7a-6p
Sat8a-4p
Emergency Closure: {{ locations[0].alert }}
Store #25046 Managed by Albert Dimpel

Professional Auto Repair From Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates will take a look for free with our courtesy check. We'll examine fluid levels, headlights, the battery, and more. Additionally, our team believes in delivering the best quality service possible, at affordable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Visit our location today or book your appointment online or by phone.

Browse Great Discounts On Tires Today.

We Cover Every Area Of Auto Repair

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We understand that it's never the right time to fix your car, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.6 of 5) - 30 Reviews
5/ 5stars
by  
on January 22, 2019
I phoned in from Wichita to get tires installed on my disabled , single mother daughter's auto. Al fully understood our needs and requests and my daughter's auto was handled perfectly. I also want to point out that Al expedited our services needs by quickly finding my prior visits info which cuts down on precious time for us all.
5/ 5stars
by  
on October 19, 2018
5/ 5stars
by  
on October 17, 2018
Ben is an excellent mechanic. Was very good at diagnosing the problems, and letting you know what’s most important to get fixed, what can wait, etc.
5/ 5stars
by  
on March 1, 2018
very pleasant and helpful
2/ 5stars
by  
on December 4, 2017
Did not install the tires that I requested or was quoted. Took 2 1/2 hrs to install 4 tires on my truck. Charged $76 dollars labor with out explanation, tire mounting was listed at n/c
5/ 5stars
by  
on October 14, 2017
Repairs were completed in far less time than was expected, the cost was significant;y less than what was expected. All service members were professional and courteous.
4/ 5stars
by  
on August 12, 2017
Used wedsite to order tires. Was very happy with easy website Find that web had given me more then what was need shop fixed And toke great care to get me what I needed
5/ 5stars
by  
on May 9, 2017
I made an appointment online to get a/c service on our truck. I received a phone call within ten minutes of making the online appointment to see exactly what I might need in the way of service. When I arrived, Joseph greeted me. He was very polite and concerned that I was taken care of immediately. He listened to me and offered a couple of solutions; stated he would call me back with an estimate before any work was done. He followed through with a phone call in less than 40 minutes with an estimate and told me exactly what was wrong with the a/c. I approved the repairs and Joseph estimated it would be an hour to an hour and a half. 45 minutes later my truck was repaired! The estimate was actually a little more than what the actual repairs were, so I was thrilled to know that Firestone had saved me money. My technician was Dwayne who fixed the a/c and cleaned out my front seat! Wow! I was extremely pleased with the respect and service I received.
5/ 5stars
by  
on March 18, 2017
Very good people that works hard and they'll stay a little later for you so that you can get whatever you need fixed or got new wheels and tires that they ordered for you that came in a day early and they'll call you to see if you want them to put the new wheels and tires on that day. Thanks Joseph Thorp, Mathew Hook, Darren Dolei and Trevor Buck for the hard work and good team work that you all do to get a customer on their way.
5/ 5stars
by  
on March 18, 2017
Well treated fix my problem in a timely fashion!!!
5/ 5stars
by  
on March 6, 2017
I would just like to thank Joe and Matthew at the Firestone Service Center on Washington Street (and the technician, although I don't know his name). I called in wanting to replace all of my brake components around my truck because of the service light and the incessant dinging of the alarm in my truck . Joe offered a free brake inspection that revealed that only a portion of the items needed changing and that others could be corrected with a proper cleaning. This translated into a cost savings of several hundred dollars, that other vendors quoted me. I was so impressed with the service that I received, I am purchasing 4 new tires on 3/7/17 although I have never owned a Firestone tire in the past. Guy, keep doing what you are doing, it's paying dividends.
5/ 5stars
by  
on December 21, 2016
What a great group of guys! The guys are always helpful and friendly. The sales advisers always make me feel like they have my best interest in mind, and not just making a dollar for the shop.
5/ 5stars
by  
on November 24, 2015
Was in yesterday to have many problems corrected on my vehicle. I wasn't for sure what the problems were, but the expert staff responded to my needs explaining in detail what was wrong and how they could fix the problem. Problems on vehicle was fix in a professional manner. The service is outstanding and very friendly.
5/ 5stars
by  
on November 20, 2015
I use Firestone for my car care because they are friendly and thorough. Anytime I just drive in and need air in tires checked or my antifreeze checked they are happy to do it. When something is wrong with car they always explain it and what their recommendations. John and new manager (I forgot his name, sorry) are great keeping me informed.
5/ 5stars
by  
on November 2, 2015
I frequent this location and am more than pleased. They get busy, but always find a way to take care of me. Very knowledgeable, and very professional.
5/ 5stars
by  
on October 7, 2015
They changed my oil and inspected the fluids in a timely manner and they guys are always honest to a non car guy like myself. Thank you.
5/ 5stars
by  
on September 25, 2015
John was awesome to deal with. Real stand up guy! Best prices in town!
5/ 5stars
by  
on August 7, 2015
The staff was friendly, attentive and knowledgeable. The had the tires I wanted in stock, and took the estimated time to complete the service.
5/ 5stars
by  
on May 5, 2015
I don't buy any other tire than Firestone. My father, Mel Oldham, worked for Firestone for many years. I remember him telling me there was nothing more important on a vehicle than the tires and Firestones are the best. I was so excited when the Enid store moved back into their original location. The service I received 5-4-15 was excellent. The employees were courteous and informative.
4/ 5stars
by  
on March 1, 2015
I used them a few weeks and pleased with the service.
1/ 5stars
by  
on February 27, 2015
Made an appointment for 8:30am for an oil change, tire rotation, balance and alignment. Returned at 2:30 and the service wasn't even started. Was suppose to be finished by 2:00. When I returned, they said they had some problems but failed to even call to let me know. Ended up waiting up 5:30 for my car to be ready. A phone call would have been appreciated!!! Poor customer service. This isn't the first time this has happened. How hard is it to pick up the phone and make a call. Or offer a discount on services for not being finished in a TIMELY manner.
5/ 5stars
by  
on February 27, 2015
Bought tires for my daughter for Christmas. Very helpful and worked with me to surprise my daughter Christmas morning.
5/ 5stars
by  
on February 2, 2015
I always bring my wife's vehicle in for a alignment when it's needed and they always get it right in and it's always good never have any problems
5/ 5stars
by  
on February 2, 2015
I recently had new tires put on my vehicle and the service manager was extremely helpful. He found me a great deal, and now I am receiving coupons for other services at a great price. Plus, they work closely with Autry Technology Center in employing our students!
5/ 5stars
by  
on February 2, 2015
I work Monday thru Friday, I like the fast, friendly service I received especially on a Saturday.
4/ 5stars
by  
on January 27, 2015
Every time I go in the guys are very helpful and polite.
4/ 5stars
by  
on January 24, 2015
I bought 4 new tires had problems with 2 they took care of it. I will recommend them to all my friends.
5/ 5stars
by  
on January 23, 2015
Nice people and great service. Have been their many times.
5/ 5stars
by  
on January 23, 2015
John and his staff always show the best customer care and provide the best service. A recent bad experience at another store while traveling makes me appreciate the Enid OK location all that much more! Great Job.
4/ 5stars
by  
on January 23, 2015
Everything was fine with the service on my tires. However, I did not appreciate the tech stealing $2 off the dash of my truck.

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