Firestone Complete Auto Care: Your Source For Tires And Repairs At 855 Coshocton Ave In Mount Vernon

Come in to your nearest Firestone Complete Auto Care at 855 Coshocton Ave for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

855 Coshocton Ave
Get DirectionsHours + Information
Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #6076 Managed by Robert Stauffer

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our auto care teammates will take a look for free with our courtesy check. We'll check lights, suspension, hoses, and more. Additionally, we're dedicated to offering the most consistent service on the market, all at reasonable prices and short wait times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Come in today or book your appointment online or by phone.

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Discover Our Range of Auto Repair Services

With 90 years of dedicated service, there's almost no car or truck problem we haven't seen. At Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. Our services are backed by our Fixed Right Guarantee, which means the service or repair will be done right. If not, we will re-perform the service with no additional charge. We understand that it's never the right time to fix your car, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(3.5 of 5) - 17 Reviews
1/ 5stars
on March 10, 2019
Responded on March 11, 2019
We are sorry we missed the mark with your experience at our Mt. Vernon location. Please email us at socialcare@bfrc.com with your contact information, invoice number (if available) and further details of your concerns, we will have them addressed our upper management team. ^Miguel
Firestone Complete Auto Care - Mount Vernon Management
1/ 5stars
by  
on January 24, 2018
What was a simple inquiry to find out what my radiator was leaking, turned into being told I needed a new radiator & hoses with a quote about $850.00. The pressure test I think led the technician to fill my radiator and tighten something on the bottom, I have not had to fill the radiator and I have heat. I also found a place that has a radiator and hoses for less than $100. I have a relative that can do the work if needed There was also some pressure for me to take out/sign up for a credit card, to help pay for something that I didn't really need. I remember indicating that I didn't want another credit card.
5/ 5stars
by  
on March 26, 2016
I go to Firestone because I know it's going to be done right the first time and that I'm going to have a warranty on everything that is done. It can be a bit more expensive than some and I get that people don't like that. They think they can find a guy, or even do it themselves and save a few hundred bucks, but what you are paying for is peace of mind that it's done right and that there is a warranty that can be backed up at any time. You don't get that through your uncle Jimmy's mechanic. I can drop my car off and when I come back I know I'll have a detailed explanation of what was wrong, how it was fixed, and why the cost was what it did. They'll call me if they find anything and give me an estimate right away. They're not trying to invent problems. I almost always know what's wrong with my car in the first place and how much it will cost. I look that up ahead of time to prepare for it and have a price in mind to make sure they are being fair about it. I've heard all kinds of claims about Firestone and every big mechanic service out there. You are always going to pay for experience. You are always going to pay for peace of mind on your car. You are always going to pay a bit more for an honest mechanic. If you want to complain about how you were ripped off because you knew a guy who could do it for half price than why did you even go there in the first place? Do your homework. You are going to pay more for premium service. You need to expect that instead of acting blindsided. The Firestone I've dealt with for years is honest and helpful and yes I pay more but I get more too. That's worth it for me. I count on Firestone to save me the 8 hours it would take me to fix my own car and to tell me there's a lifetime warranty on the work.
1/ 5stars
by  
on March 12, 2016
I took my car to Firestone to get repairs. I told the Service Manager (Dave) to call my son to get approval for all repairs. He did not call my son but lead me to believe that he had and that he had approved the work. Since I'm a female, he felt it was ok to rake me over the coals. I paid over $800 for service that I didn't need. The total bill should have been $132.
2/ 5stars
by  
on October 14, 2015
I had a routine oil change there last week and noticed oil leaking in my garage under my car . I returned to the Firestone store to see what the problem was - apparently the "plug" was not screwed on tightly enough causing oils to leak.
1/ 5stars
by  
on July 2, 2015
Service is bad, wouldn't look at a low tire without an appointment. Didn't find the problem with an appointment so tire kept losing air. Wouldn't look at it without another appointment so I got it fixed elsewhere. No concern for my safety.
2/ 5stars
by  
on April 18, 2015
You change changed my oil for over two years and service has been great, but this last time I had to bring my car back to the garage because of an oil leak. You looked at it and told me the pan just wasn't cleaned out. I continue to have oil leak after that. I had taken it to another shop to look at air conditioning and they had to do an entire oil change. I know I will not say this correctly, but they stated the plug was pushed up so far that damage something else which caused it to leak. I will take my car there again because this was the first time, but was disappointed.
5/ 5stars
by  
on February 26, 2015
always good work in timely fashion gives you what wrong and then they fix it
5/ 5stars
by  
on February 10, 2015
I had my tires rotated and balance late in the evening before closing time. They were quick and very friendly.
5/ 5stars
by  
on February 4, 2015
Very quick and accurate for the estimated time for my vehicle to be done and fixed right the first time.
5/ 5stars
by  
on February 2, 2015
Return customer to this store, always pleased with repairs and services
4/ 5stars
by  
on January 26, 2015
Chris and Rob always treat me great. I get an oil change and tire rotation every month and a half. When I call in for this, they always set me up to get in quickly and know what time of day i like to get my service done. I always feel they value and appreciate the business I give them.
5/ 5stars
by  
on January 25, 2015
I have moved from mount vernon so I don't normally go to the mount vernon location anymore but every time I have gone the guys have always been very helpful and nice.
5/ 5stars
by  
on January 23, 2015
I've used Firestone for all sorts of automotive help from oil changes to new brakes and headlight replacements and new tires. The staff at the Mount Vernon OH store is outstanding -- very customer service focused.
5/ 5stars
by  
on January 23, 2015
I have been taking my car to Firestone ever since I moved to Mount Vernon. They are people I can trust. They will actually tell me when I don't need something done that I've asked about. Who else does that? Therefore, when they tell me something needs done or fixed, I trust what they say. The last time I was there they even had a female working for them and I liked that. Never saw that anywhere before either and I told them so and welcomed her to Firestone. Won't take my car any place but Firestone because of the caring and trustful people who work for Firestone. Sure gives me peace of mind being a female for sure.
5/ 5stars
by  
on January 23, 2015
So far I have had good service from my local Firestone. Certain services are a little pricey compared to some, but I love the convenience of being able to use my firestone card. It definitely comes in handy.
2/ 5stars
by  
on January 23, 2015
the only thing I will say is I have never paid almost $600.00 to install spark plugs!!!!!!!!!!!!!!

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