Firestone Complete Auto Care: Your Source For Tires And Repairs At 5131 Buehlers Dr In Medina

Come in to your nearest Firestone Complete Auto Care at 5131 Buehlers Dr for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

5131 Buehlers Dr
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #755786 Managed by Nate Kronenberger

Unleash Your Car's Potential At Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been leading the automotive service industry since we began in 1926. If you think your car could have a problem, our professional teammates can perform a free courtesy check. We'll check oil level, air filters, the battery, and more. Plus, our team believes in giving you the best service possible, at affordable prices and a quick wait time. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or plan your appointment online or by calling (330) 591-9274.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen just about every car problem out there. At Firestone Complete Auto Care, we believe in offering exceptional car repair service. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means that every service we perform is done right the first time. And if it was performed improperly, we'll redo it at no additional charge. We know that finding time to fix your car is difficult, so we do our absolute best to make your total auto care experience stress-free.

Customer Reviews

(4.4 of 5) - 46 Reviews
5/ 5stars
by  
on February 10, 2019
Great!
5/ 5stars
by  
on November 26, 2018
Had trouble with two of my tires going flat on my dulley. I had new tires . Turns out their was a small burr on my wheels that cut my valve stems. They replaced the valve stems and checked all six tires to make sure the was fine and safe for my family. They didn’t charge me a penny. They have earned my bussness for life. Thanks to Chris , Nate. I don’t remember the tech name but he was Awsome.
5/ 5stars
by  
on July 19, 2018
I would like to acknowledge Marisa from Firestone Chapel Hill Mall in Akron, Ohio. She is always extraordinary in her service to me but this time she went above and beyond and I am beyond grateful. I broke down on the road and was panicked. She took great care of me, sent a tow truck, arranged a car rental and took care of my car. I never felt alone and that is so helpful for someone like me that knows nothing about cars. I again, was beyond grateful for her service and kindness.
1/ 5stars
by  
on July 13, 2018
Nail in tire = $1000 for 4 new tires... I went to Gateway and they fixed the tire for Free. Yes saved $1000 by going to another place after being told that they could not fix the tire and recommend 4 new tires although my tires are all in great condition. Drive past and into Medina for good honest service.
4/ 5stars
by  
on May 19, 2018
My experience with the FTR store was great. My experience with the response to my experience from the main Bridgestone/Firestone headquarters was a whole lot less satisfying as I asked to be contacted about some concerns and no one seemed to have the time to do so as clearly as was stated in the survey. Very disappointed
5/ 5stars
by  
on January 17, 2018
They do a tremendous job at this Firestone. They are very helpful and welcoming. I've been doing business with them for years.
1/ 5stars
by  
on January 1, 2018
Don't trust the website! Shopped for 2 tires online, and they showed IN STOCK at this store. Made an appointment online to buy the tires and have them installed. The appointment was confirmed by the store. When I arrived, they didn't have them! Person on duty found them at another store and had them transferred and we ended up purchasing, but I really felt deceived. Plus, had to leave the car overnight instead of just a couple hours. Super guy Mark went above and beyond to make us happy, but I don't trust this company at all now.
1/ 5stars
by  
on November 29, 2017
Used Car salesmen, wanting to sell you more than what is needed. Caution and beware. Be ready to walk away or at least get a second opinion if you want them to complete the work.
5/ 5stars
by  
on November 21, 2017
Everyone was so helpful the manager Nate talked me throufhr what they were going to do to my car and him and another guy that worked saturday morning kept me updated throught the process. I dropped my car off and never had to guess when it would be done.
5/ 5stars
by  
on November 20, 2017
A garage I feel I can trust. Great group of workers that treat you fair. I have been taking all our cars to them for about 10 years and I have no complaints. I have recommended them to family and friends .
1/ 5stars
on November 10, 2017
Had appointment. Was told it would take hour and half. It took almost two and a half hours for an oil change and alignment. I was waiting in lobby for car. They didn't pull my car into the bay to start working on it for 40 minutes and had only done the oil change at hour and a half mark. By the way, no coffee at all and nasty dirty beverage station with no beverages. I told them I needed to leave at a certain time to pick my daughter up from school and they said it was not a problem. The main manager tried to high five me when he told me they would get it done which was weird and inappropriate. I had to keep reminding them entire time to make progress on my car since I was on a time schedule. Who knows how long it would have taken, if I wasn't pestering them the whole time. They almost made me late to pick up my third grader. I had to race to her school. The whole experience was stressful and horrible and I will never take any of my four cars back to Firestone and will be giving them one star reviews on all the websites. The $20 off the manager gave me for customer experience can not make up for me almost leaving a child at school without a ride home.
5/ 5stars
by  
on October 19, 2017
This review is way overdue. AJ & Mark have been taking care of me and several of my cars for years! They have saved me thousands on unnecessary repairs, and they were recommended by a close friend of mine. I took my car to Firestone to take care of some tire issues. I usually let them do whatever is necessary to keep my car in good running order. They are always honest & make me feel like family. This visit We noticed an odd tread wear, because I trust them to give me an honest opinion. I told him what Pirelli told me & they said let us take care of it. Initially, I was not very happy that my Pirelli Tires did not last long. This was a 1 day ordeal for them to correct the problem, which I am impressed since it took me a day to just get someone on the phone at Pirelli. Aj got my car set with new tires and now the car is running great and I'm not at risk of an exploding tire. All in all, I never have never had a bad experience at the Medina Firestone , But I am so disappointed in my experience with Pirelli, I should have taken their advice on tires to start. Maybe this was a fluke but a good experience is not just about final repair work but also about ensuring customer trust through the process. Hats Off to Tom and his Crew , Every one of the Techs is Fantastic
5/ 5stars
by  
on July 9, 2017
Tom, AJ and Tyler were excellent. They took care of an ABS issue on my wife's vehicle. Diagnosed the condition quickly, advised what needed to be done, made the repair quickly and at a reasonable price. Try that at 99% of the shops out there. Won't happen. Great people - give them a try! Curt Shumaker
5/ 5stars
by  
on June 9, 2017
The best Firestone store location! Professional, respectful and just extremely friendly team that will go out of their way to make clients happy and encourage them to come again. I am a long time customer of Firestone and I feel a huge difference in service quality at Medina location, compared to other Firestone stores. Definitely recommend!
5/ 5stars
by  
on February 20, 2017
They go over and beyond for their customers !!!!! Honest, trustworthy and keep you updated !
5/ 5stars
by  
on December 12, 2016
5/ 5stars
by  
on November 8, 2016
The entire team at this store is top notch. They work well as a team to be sure you are treated fairly - you understand the repairs being made, the charges, etc. Unlike other repair shops in the past, I don't walk out feeling like I got taken for a ride. I've used these guys a lot and refer my family, friends and coworkers here for repairs on their vehicles, too. They all comment how happy they are, too, with their experience. If you've not been in, given them a try!
5/ 5stars
by  
on October 8, 2016
Tom runs a great operation here. His staff is courteous, professional and willing to help. I am particular about my vehicle and they are always happy to help. I reciprocate by sending them business from family, friends and coworkers. Great people, fair pricing and prompt service. How do you beat that?
5/ 5stars
by  
on September 4, 2016
Scott my technician was very helpful on my repairs. Tom is a great Manager & is very good with people. Mark my service advisor kept me informed & was Honest. Thank You
5/ 5stars
by  
on September 4, 2016
Honest Service with a Smile I'm glad to have met such a great group. Thanks Mark, Tom & Dimiti for Great Service
5/ 5stars
by  
on September 4, 2016
They Really strive to provide first-class service for both your vehicle and you as a customer. Thank You Again to Tom, Mark & Dimitri
5/ 5stars
by  
on August 11, 2016
Fast service and the technician is thorough and worked on my car quickly.
5/ 5stars
by  
on June 19, 2016
I have a electrical problem in my pt cruiser. The battery charging light cane on They put the computer on it and worked with it till they got a code. It needs to go to dealer. They went as far as they could go. They are a great conscientious group of guys. I would go to no other place. I have been with them for 30 years + I would recommend them highly.
5/ 5stars
by  
on March 29, 2016
Tom has a great staff here in Adam, AJ and Zach. They got me squared away on a new set of Blizzaks and an oil change. Good pricing, timely service and accurate work. I'm not sure how you beat that. Thanks again, guys! Curt Shumaker
5/ 5stars
by  
on November 22, 2015
I had to have an extremely complicated Evaporator core replacement done and chose this location as they were less expensive then the dealer and could fit me in where the dealer could not. Little did I know they also Performed the service much quicker than the dealer quoted, and also I really felt like they were better educated on the job than the dealer. I have had similar work done elsewhere that required 2 or 3 revisits to have things "tweaked" or repaired because it wasn't done right the first time. I swear when Firestone was done with my car it was better than when I brought it in. Some how a Aux port that had not worked in years was working now. The dash that use to rattle and creak now seems more solid and secure. My a/c blows colder than ever. Thank you!!
5/ 5stars
by  
on November 8, 2015
First time I'd had to replace a tire. It was busy and still took much less time than I had expected. Cheaper than expected as well. I'd definitely recommend this facility to anyone in the area.
5/ 5stars
by  
on November 7, 2015
It's hard to find people that actually care in lieu of treating you like a number. Stop in to see Tom and his staff. They go out of their way to listen to your needs; make the repair in a timely manner and at a fair price.
5/ 5stars
by  
on September 23, 2015
I used them for the first time recently for a break repair. I've used competitors who always try to upse me on extra repairs I don't need. Every time I took my car in, the bill was always over $1500. I was so nervous about taking my car in because I knew my rotors were damaged. I was fearing another huge bill. The people there were great. The young lady at the service desk was extremely polite and understanding. They quoting me an estimate and then called to say that the rotors would need replaced. The whole bill for breaks, rotors synthetic oil change damage to the heat shield and new wipers was under $350. They were great. I won't go anywhere else.
5/ 5stars
by  
on August 2, 2015
2nd time in a month very satisfied with the tech Scott, Zack and Mike. Tom was also polite!
3/ 5stars
by  
on June 8, 2015
They fixed my grandson's tire. I did not appreciate the technician telling him the nail had been deliberatedly nailed into his tire. It created a lot of problems at home. Usually when you pick up a nail and drive on the tire it does go all the way in. NOt very professional
4/ 5stars
by  
on May 13, 2015
i had done oil change and filter change lot of times never had a problem.
5/ 5stars
by  
on May 3, 2015
I came here on the recommendation of a friend. Needed 4 tires mounted and balanced. They had an appt time available on a Saturday, last minute, when I needed it. Super friendly and efficient. Ran on time. They were mounting tires on brand new wheels with no damage to the wheels. It's kind of far for me, but the price was right and the service was excellent, so I will be back and will recommend to all my friends.
5/ 5stars
by  
on April 21, 2015
The team at Medina Firestone was prompt and took care of my problem.
5/ 5stars
by  
on March 4, 2015
Help me pick out the right tires for my car. Good choice and fair price !
5/ 5stars
by  
on February 26, 2015
Excellent service! Greeted as soon as you walk in by friendly, well educated staff. Easy on the pockets as well! Purchased four new tires from them as well as I go there for regular tune up/maintenance services. Would recommend to everyone! Thanks for your great services.
5/ 5stars
by  
on February 23, 2015
Both my husband and I have had service and tires put on our cars this fall. The service was excellent and the prices were competitive. They even gave us a ride home!
5/ 5stars
by  
on February 17, 2015
I always go to Firestone of Medina, OH on Route 18 because they are conveniently located by my work. Also, they always give such fast and friendly service. The men there definitely care about their jobs, I always tell my friends and family how great they are. Good job Guys!
5/ 5stars
by  
on February 7, 2015
Each time I go there everything is great! I'll be back!
5/ 5stars
by  
on January 26, 2015
been in twice for oil changes, each time they have had me out quicker than i expected and customer service was good.
5/ 5stars
by  
on January 26, 2015
when ever I need an oil change, I tend to take my cars here, the services is pretty good. I've never had issues everyone there is friendly.
2/ 5stars
by  
on January 24, 2015
Girl working behind counter doesn't need to be in customer service. Absent most of time . Customers walked in and out because no one was around .
5/ 5stars
by  
on January 24, 2015
This Firestone is the best I have ever been, too. I go out of my way to have my car fixed at this location. The service is always fast, the gentleman are always so friendly & helpful. Jeff is the one who usually works on my car & he is wonderful & so pleasing. He always explains what's wrong & does a great job. Brandon is also so nice & helpful, too. I will go to this Firestone for every car repair I need.
5/ 5stars
by  
on January 23, 2015
The Medina location has been a great location for our fleet vehicles. The customer service and quality of work is second to none. There has been a wonderful partnership established between Firestone Medina and BDry System-Akron to solve all our fleet needs.
5/ 5stars
by  
on January 23, 2015
Got service prior to vacation and very pleased with the process of deciding what was needed for this tune up and what was not. Worked well with what info I had printed off from car manufacturer. Priced out items independently and fairly. Service turn around and appointment were right on.
1/ 5stars
by  
on January 22, 2015
Brought my Daughters Kia in for brake replacement. Firestone repaired the brakes. Two days later my daughter said she was hearing a clunking noise in the front and the car was hard to steer. The mechanic at Firestone did not tighten the lug nuts. Her tires were wobbling due to the loose lug nuts. We will never use Firestone AGAIN!
4/ 5stars
by  
on January 22, 2015
They take the time to explain the work that needs done now. And keeps me informed of future problems that may arise. 1 small complaint: I was notified that my tire pressure light was on yet they didn't add the air to the tire. I want my auto care place to Care for my safety and my car.

Find The Firestone Complete Auto Care Location Nearest You

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone