Firestone Complete Auto Care: Your Source For Tires And Repairs At 1951 Midway Mall In Elyria

Come in to your nearest Firestone Complete Auto Care at 1951 Midway Mall for all your car care needs. Learn more about our services, hours, and address below to get started.

Firestone Complete Auto Care

1951 Midway Mall
Get DirectionsHours + Information
Sun9a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #18295 Managed by Willy Yarber

A Tradition Of Service At Firestone Complete Auto Care

Here at Firestone Complete Auto Care, we have been an industry leader in automotive service and repair since 1926. If your car seems to be running differently, our auto care teammates will give your car a free courtesy check. We'll inspect oil level, wipers, hoses, and more. Plus, we're dedicated to providing the best auto repair possible at unbeatable prices and quick turnaround times. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, there's almost no car or truck problem we haven't seen. Here at Firestone Complete Auto Care, we work to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, meaning that every service or repair we do is fixed correctly the first time. And if it was performed improperly, we'll redo it at no additional charge. We understand that it's never the right time to fix your car, so we do our absolute best to make the process as painless as possible.

Customer Reviews

(4.3 of 5) - 37 Reviews
5/ 5stars
by  
on March 17, 2019
Friendly and explain everything.
5/ 5stars
by  
on March 7, 2019
5/ 5stars
by  
on February 22, 2019
Great service.
4/ 5stars
by  
on August 27, 2018
Since you have did a make over in the waiting area . They didn't think about how the store is and the customers. The long counter top was nice and more adapt to use than the little work stations. the seating in the waiting area are not for BIG people. Need the bench back!!!! also if you have kids it is also nice too. not enough seating. or table area. I did see where you can make coffee or Hot Chocolate. Some times you have to wait hours for your car to be done. and the TV you can not see that well . they need to put it back in the corner so everyone can watch it. and Please do something about the windows. It is nice to see outside but if it is sunny out to much sun is coming in and no blinds on the window.
5/ 5stars
by  
on June 30, 2018
5/ 5stars
by  
on April 15, 2018
Great service very kind
5/ 5stars
by  
on March 22, 2018
I had a tire blowout and came in for 4 new tires. Ashley and Josh are valuable assets to your store as they stayed late to complete my service. They were fast, friendly, and very accommodating because i needed the truck for work the next morning. I will return for service here and recommend friends and family.
5/ 5stars
by  
on October 17, 2017
Two thumbs up.
5/ 5stars
by  
on February 14, 2017
Rick and his team are always friendly and informative. Couldn't ask for a better group of people to deal with. Firestone Midway Mall is my spot for my automotive needs. Thanks again,Rick.
5/ 5stars
by  
on January 13, 2017
Everyone was friendly and accommodating. They answered all of questions and resolved my issues quickly. Thank you very much for the wonderful service.
5/ 5stars
by  
on September 29, 2016
1.) I was helped right away. 2.) EVERYONE worked together as a team. 3.) EVERYONE was nice and friendly and helpful. 4.) One man Billy Williams asked his manager Rich Pudlinski if he could put my car on the rack to see where the part i had lost and was holding in my hand belonged on my car. Mr. Pudlinski said NO PROBLEM. WOW I THOUGHT, HOW NICE 5.) Billy Williams ask another man to please drive my car into the bay since he Billy was not as clean as the man he asked. The man said NO PROBLEM - A WOW AGAIN 6.) A young lady who overheard our conversation helped also. 7.) I figured since everyone was so nice and helpful and the other place next door, Conrads were NOT as nice, they didn't look to see what the items was i was holding in my hand, what it was or even where it belonged and said it would be a minimum of $30.00 to put the piece back on. I had made a oil change appointment with Conrads and they said it would be a 2 hour wait for they only had 2 men working and 1 o'clock would be the soonist they could get me in. 8.) WELL not only did Firestone help me, put my part back on my car, used a coupon for me AND had my car done BEFORE 1 o'clock even came around. Thank you SO much for the nice experience, a cooperative team and fast service at an excellent price. God Bless you and yours. I give God ALL the Glory for sending me to you and for showing me who was the outstanding place for me to go. BTW I cancelled my oil appointment at the other place. I am 66 years young and appreciate considerate people. Love and Hugs, Lily
5/ 5stars
by  
on July 30, 2016
Everyone was extremely nice. Considerate of time. Had options to fit my budget.
5/ 5stars
by  
on July 21, 2016
5/ 5stars
by  
on May 18, 2016
We were traveling through from Indiana heading to Connecticut on a sunday night and got a flat tire. We put on the spare but needed a new tire to continue our journey. We went to Elyria Firestone first thing monday morning. Even though they were busy, they accomodated us and served us efficiently and were so helpful! We would highly recommend them to anyone and kudos to Rich Pudlinski for his awesome service!
5/ 5stars
by  
on April 5, 2016
The staff were welcoming, work was thorough and done right the first time, every detail was communicated and explained to me, and the price was right. This is my kind of auto care experience!
4/ 5stars
by  
on December 8, 2015
Noticed related issues and suggested a choice of solutions
5/ 5stars
by  
on November 13, 2015
Came in with a young child while getting my oil changed. The staff was very professional and friendly. Very patient while my child was running around playing.
5/ 5stars
by  
on November 8, 2015
I am new to the area, so I was a little worried about finding a good mechanic. I am so happy I chose Firestone. The techs are amazing and the customer service is incredible. These guys always do a great job on my car and they make me feel very welcome in their store. I plan on going back for every repair or service that I may need in the future.
5/ 5stars
by  
on October 21, 2015
told me an hour wait, was only 5 minutes over it..
5/ 5stars
by  
on October 3, 2015
I was very happy with the service and they fix my value for nothing
5/ 5stars
by  
on September 22, 2015
when I first moved to Ohio 12 yrs ago I tried conrads and had one bad experience - next time I needed car work went to Firestone, Elyria store and for the last 12 years I have trusted Firestone with my cars. They take the time to explain to you what is going on and work with you to get the job done and make sure you are happy with the car before you leave. I will go no where else but Firestone
1/ 5stars
by  
on September 5, 2015
there always tring to sell me tires and parts that arent bad and when they actuly do the alignment its worse the when i brought it in
5/ 5stars
by  
on August 22, 2015
These guys took amazing care of me and my car when I broke down on a road trip back home. Not only did they make sure my car was safe, they made sure I only paid for exactly what I had done, no extra money. Aside from my car working perfectly after they fixed it they took my care and safety into consideration. They were kind enough to drive me to and from my hotel, point me in the direction of food anything I needed and truly treated me as if I was their kid who had broken down in an unfamiliar state. I can't express enough how wonderful their team there, I'm lucky to have broken down in Elyria! So thankful for their kind hearts and of course getting my car up and running! Would absolutely recommend!
5/ 5stars
by  
on August 16, 2015
This location is Fantastic! Quality work, they go above and beyond what the competitors do and their customer service is the best! I highly recommend this Firestone.
5/ 5stars
by  
on June 13, 2015
Excellent & professional. Had another appointment at same time. They fit me at moment's notice and car was done very quickly. I am truly grateful as I am an extremely person at times and they helped me.
5/ 5stars
by  
on May 27, 2015
I am a business woman and had to take my 2010 Chevy Traverse in for repairs. The staff was very polite on the phone and worked me into their schedule the same day so that I could get my vehile in & out of the repair shop as fast as possible.
1/ 5stars
by  
on April 18, 2015
Didn't help at all , didn't carry any rims ,just the rubber, needed both for car
1/ 5stars
by  
on March 2, 2015
Paid 500 for two tires. When I can get all 4 at other tire shops for a little over 600. Was stranded and the guy knew it. Rude worker . There will not be a second chance. I will have my vehicle towed to another shop next time. Even if its 20 miles farther.
1/ 5stars
by  
on February 2, 2015
Service levels leave a lot to be desired...having to leave the car for an oil change...really?
1/ 5stars
on February 2, 2015
I won't go here again! They take your vehicle in and inspect it and give you a work order for over $2000 or they won't do any work!
5/ 5stars
by  
on February 2, 2015
I go to firestone for oil changes every time I need one because I know its going to be done right. The tire service has been wonderful and the techs are very knowledgeable
1/ 5stars
by  
on February 1, 2015
Since moving to the area, I have relied on Firestone in Elyria to make repairs. I have spent thousands of dollars there. Over the course of 2 years, I have had 3 botched repairs. Fix it right the first time or it's free is not always the case. Shame on me for going back. Some of the recommendations Firestone said was a failure were false. I took my car to a dealership that countered their recommendations. The manager, Rich, is very convincing. I really liked Roger, which is why I kept going back. Learn from my mistakes and make your own POV.
5/ 5stars
by  
on February 1, 2015
The manager gave me a great deal on the purchase of two tires. I saved 30%. I would recommend to family and friends.
5/ 5stars
by  
on January 25, 2015
New all season tires for the second time from the Same Store! Great service and nice people.
5/ 5stars
by  
on January 25, 2015
I used them about 3 weeks ago for an oil change after a company down the road said they wouldn't be able to get to it that day. I came in and spoke to the manager and told him I didn't have an appointment,but needed to get the oil change done as I was going out of town. He said that that wouldn't be a problem. I gave him my information and before I sat down he called my name and pulled my truck in. I was in and out in no time. The manager said upon their inspection they noticed a few things that would needed to be taken care of as regular schedule maintenance on my next oil change. It's good to know that there are some good trust worthy people out there that don't have to use scare tactics and high pressure sales to earn peoples business. I am going back for all my vehicles needs. The manager and staff at the Midway Mall location are very welcoming and friendly. GREAT JOB!!!!!!
5/ 5stars
by  
on January 24, 2015
I used Firestone at Midway Mall for an oil change and tire rotationand brake job for my 2010 Subaru Forester not long ago and have been using them for ages. I plan to continue using Firestone for my future needs for my 2015 Subaru Forester. I am pleased with both Firestone and Subaru.
5/ 5stars
by  
on January 23, 2015
They fixed all of my vehicle problems and they were very friendly-Great Store

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