Car Repairs And Tires At 1201 9th St E From Your West Fargo Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1201 9th St E? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

Get DirectionsHours + Information
Sun12p-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
Emergency Closure: {{ locations[0].alert }}
Store #744077 Managed by Zachary Gunderson

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check tires, headlights, the battery, and more. Additionally, our team believes in providing the best auto repair possible all at great prices and quick turnaround times. You can even buy tires online and schedule your installation when it's most convenient for you! Visit our location today or book your appointment online or by phone.

The Source For Great Offers On Tires.

Learn More About Our Different Services

After 90 years in the automotive industry, we've seen just about every car problem out there. Here at Firestone Complete Auto Care, we pride ourselves on unparalleled auto repair and maintenance. When you bring your vehicle to us, it's covered under our Fixed Right Guarantee, which means the service or repair will be fixed correctly the first time. If it's not, we'll re-perform it at no cost to you. We know there's never a good time to get your car fixed, so we do our absolute best to make the process as seamless as possible.

Customer Reviews

(4.4 of 5) - 50 Reviews
5/ 5stars
by  
on February 6, 2019
Truck runs great after getting my tired balanced. I slid into a ditch and it was bouncing very bad at around 55-65 mph. The store made sure I had tried to clean all the ice and snow out of the tires before doing the service. In the short time I was in the store I watch the Tech assist two other people with simple items and in one case there was no charge for a group of old ladies. The tech actually told them its not worth our time to charge you for something so small and simple and to have a good day.
5/ 5stars
by  
on January 28, 2019
Zack was truly amazing, I wish all sales people were like him!
5/ 5stars
by  
on October 7, 2018
You honestly can't ask for better service! Honest, reliable, and they'll treat you like you've been friends longer than you've owned your car.
5/ 5stars
by  
on July 25, 2018
Adam and Zach are great sales reps i would higly recommend firestone!!
5/ 5stars
by  
on June 17, 2018
5/ 5stars
by  
on June 5, 2018
This store fit us in for an oil change on Memorial Day. They were already booked with appointments and several other walk-ins. The car was ready in 1.5 hours. We were delighted with the service and the staff at the Murray location.
1/ 5stars
by  
on April 16, 2018
They ended doing an awful oil change that resulted in me driving my car with no oil. Thanks to them thinking a broken was in perfect condition even though it was broken. Adam the service advisor then proceeded to laugh at me when I asked why he thought a broken part was ok to mark as perfect. He just continued to laugh at my situation.
5/ 5stars
by  
on March 24, 2018
Friendly and courteous staff. All the parts they replace have a lifetime warranty.
5/ 5stars
by  
on December 29, 2017
Service staff went above and beyond of what I expected. They were considerate thoughtful well versed in product knowledge. I will highly recommend your company in the future.
5/ 5stars
by  
on December 14, 2017
Firestone is the company that I trust when I buy tires, get my oil changed, get an alignment and anything else that keeps my truck driving safely down the road. They'll give it to you straight and won't sell you anything that you don't want or need. They've earned my business and I'll keep coming back.
3/ 5stars
by  
on September 3, 2017
Nothing special. They never really say more than one- or two-word statements or responses.
5/ 5stars
by  
on August 21, 2017
Zach listened to my vehicle concerns, addressed concerns thoroughly, offered ultra-competitive pricing, and made me feel encouraged to grow a service-provider relationship w Firestone in general, his West Fargo location particularly. Jeb took special care and consideration to have my vehicle Road-Ready and Safe very late on a Saturday afternoon.
4/ 5stars
by  
on July 29, 2017
5/ 5stars
by  
on July 17, 2017
Had shocks replaced
5/ 5stars
by  
on July 13, 2017
I had a bad issue with tires at firestone. I wrote a review in error as I didnt understand the issue completely. Since then Mark took the time to work we me and explain the issue much better than I could ever ask for. Thank you Mark
4/ 5stars
by  
on May 26, 2017
5/ 5stars
by  
on May 12, 2017
5/ 5stars
by  
on May 10, 2017
5/ 5stars
by  
on March 27, 2017
These guys are awesome!
5/ 5stars
by  
on March 27, 2017
I stopped in for an oil change and was greeted with cheerful and warm smiles from Mark, Annette and Tate. They got my car in right away. Mark explained the thorough inspection, showed me the wear pattern on my tires and what timeline I should consider for future services. I'm very confident in their care and will definitely be back.
5/ 5stars
by  
on March 17, 2017
Mark provides excellent customer service. Professional, efficient, focused and friendly. I was impressed with the experience from the moment I walked in the door. I arrived not long before closing with a flat tire without a scheduled appointment. I left with the flat fixed, tires rotated and a replaced headlight bulb. All without upsell, just simply quality customer service. I would recommend this organization/location to everyone. Again, compliments to Mark.
4/ 5stars
by  
on January 24, 2017
Very professional, work was completed quickly and completely. Very good deal on tires, however I don't know where they got the windshield wipers, but $39.88 was kind of excessive.
5/ 5stars
by  
on January 7, 2017
Best service I have ever received purchasing tires! Friendly and knowledgable. Did not try to sell me something I didn't need. Listened to what I wanted and I drove away with fabulous tires! I will definitely recommend this store to my family and friends!
1/ 5stars
by  
on October 18, 2016
After paying $585 for two new tires. One of the tires left on the vehicle had a slow air leak. One of the top customer service reps advised me that it was a tire monitor pressure sensor. He told me that I could pick up one at O'reillys and he would replaced for free. When I did this I was still charged for labor. When I completed the online survey sent to me wanting feedback. I stated exactly what happened. The manager called and was extremely rude stating they would never install a part that I supplied and any service would NOT be free. His apology as rude as it was But....... I will NOT tolerate anyone being so rude especially after all the money I have spent. This customer will not use their services anymore. And I will gladly tell my friends not to waste their time nor money there as well.
1/ 5stars
by  
on September 20, 2016
Basic flat repair is expensive. No explanation of invoice showing both a charge for kit and patch-plug. Everything they do seems to require a new valve stem. NOTE - Tire came in with green nitrogen cap but returned grey cap without nitrogen. Told by service advisor that company does not believe in nitrogen filled tires. Going to Walmart for future flat repairs.
5/ 5stars
by  
on September 12, 2016
Mark and his very well trained staff are courteous, quick and very knowledgeable. I trust them with all aspects of my car care. Love this place!
5/ 5stars
by  
on May 28, 2016
This is the best place in Fargo! Prompt, friendly service, excellent products. Overall, a very positive experience. I will never go anywhere else. Mark, the manager, runs a tight ship.
5/ 5stars
by  
on October 31, 2015
I have gotten all my tires Brakes and struts redone on my Explorer from them and they are top notch!
4/ 5stars
by  
on October 20, 2015
30.00 is a bit high for a flat repair. Almost 30% of a new tirr
5/ 5stars
by  
on October 20, 2015
I have used Firestone for years. I really like the staff and the service is great!
4/ 5stars
by  
on October 15, 2015
I had my oil changed and also ended up putting new tires on my car. The prices were competitive with other places that I had checked. Service was very good, but when told about an alignment, which had only a slight "toe-in", and asked about whether I wanted it done, I was not told the cost of this service. I was surprised that it cost $200 ! Overall good service however!
4/ 5stars
by  
on September 30, 2015
I had a tire put on a week ago. They got me in almost immediately and the price was reasonable too.
3/ 5stars
by  
on August 6, 2015
They did ok work, but they treat young women like they are idiots. I know they do a good job, but I now always have a relative make the appointment and drop-off/pick-up the car.
1/ 5stars
by  
on July 31, 2015
I came for fluid system cleaner, ac performance check, summer car package, after that mechanic tell me for recharge and gas evacuated. but when he done it and after that he told me compressor is week,low pressure like that and charge $134.99. He should told me just after ac performance check and now ac is not working at all as it was working before it.So i am disappointed. technician was Jason. i think here either fix ac nicely or return my money.
5/ 5stars
by  
on June 25, 2015
I had my brakes replaced at all is working great. There were no surprises.
5/ 5stars
by  
on June 19, 2015
Went in for an oil change at the last minute. I was advised as to what repairs were needed and how urgent they should be taken care of. I appreciated the advice, not threatening me that these repairs had to be done right now.
5/ 5stars
by  
on May 10, 2015
I had a flet and pulled in, they offered all solutions, and I went with a new set of tires, at less than half of my current seet(2. Years old) the service was quick and professional. I returned when I had a slow leak, and they removed the offending object and repaired the leak quickly. ( and free of charge) both times I went in without an appointment, but never was without my car for more than a few hours. I will never go anywhere else, I am completely happy!
5/ 5stars
by  
on April 25, 2015
I happen to be in town and now I'm glad I called to have my tires rotated. Making an appointment with no problem I like that.I love the fast service. I must have been in an out about 20 minutes I can believe it your guys are so quick and efficient.
5/ 5stars
by  
on April 3, 2015
To walk into an auto care business and they remember your name with a smile, makes it worth it every time! Firestone really does strive for 5's and it shows! Thumbs up!
1/ 5stars
by  
on March 5, 2015
I have spent thousands of dollars in Firestone in just three months and they are always telling me to change spare parts, the car has always run fine, so in a car that runs fine since I bought it three months ago, I have had to pay more than 5,000 dollars, I wonder how much more money do you want from me? It would be better you say: "Let's go to your bank and give me everything you have there".
5/ 5stars
by  
on February 25, 2015
They replaced all the cooked parts and the service manager was very friendly.
5/ 5stars
by  
on February 25, 2015
Needed a tire put on a rim and mounted. I was just a walk in and they were very busy. They put my tire on my rim but did not have time to mount which is understandable and was ok with me. They were very nice and respectful.
5/ 5stars
by  
on February 4, 2015
I cannot name any one individual t this store as being excellent because my service from all of them has been friendly and outstanding.
4/ 5stars
by  
on February 2, 2015
we go there for all our cars' needs! we are so happy they are convenient and professional.
5/ 5stars
by  
on January 27, 2015
I have complete trust in the service that I get from this store. Mark and Paul have made it a point to take care of our needs.
5/ 5stars
by  
on January 25, 2015
During a road trip to Washington state, I experienced a front wheel bearing failure, and I sought out Firestone store to assist me in my situation because I knew that they would be open for business on a Saturday afternoon. I had assumed that there would probably have to be an extended stay in the area for them to obtain the necessary replacements parts, but to my surprise and delight they had the needed parts in stock at the West Fargo dealership. The initial inspection was conducted at the downtown Fargo Firestone dealership, and their efforts in tandem with the West Fargo dealership handling the actual repairs allowed for only a minimum disruption of my journey, and earned my sincere gratitude. Firestone's complete auto care facilities are a safe harbor in a storm.
5/ 5stars
by  
on January 25, 2015
Very friendly, fast and knowledgeable staff. I would recommend this store and the tires to anyone! Very happy with my new tires and the service I received. Thanks Firestone!
5/ 5stars
by  
on January 24, 2015
Had to have an emergency windshield wiper repair and I knew it wouldn't take very long, They fit me in right away, the work was top quality and affordable. They didn't try to upsell me anything and they cleaned my windshield while they were at it! Thank you guys!
5/ 5stars
by  
on January 24, 2015
Professional and quick service. Shared some extra things my vehicle might need but no hard sales pressure to have them done. Great location.
5/ 5stars
by  
on January 23, 2015
Scheduled my service in advance on-line. Dropped the vehicle off on the scheduled day and it was ready ahead of the time promised.

Browse Nearby Firestone Complete Auto Care Locations

Careers - Become a Teammate

Join the Firestone team and you'll receive more than exceptional benefits, training, certifications, and advancement opportunities. Our trusted teammates make the road a safer place, one service at a time. They're passionate problem solvers who roll up their sleeves and dedicate themselves to keeping our customer's vehicles running right every day, in every bay, and at every service center.

Become a teammate and you can have a rewarding career with hearty benefits and plenty of room to grow. Text BRIDGESTONE to 97211 to apply now or click below to find Firestone job opportunities near you.

Careers at Bridgestone