Car Repairs And Tires At 1439 S Washington St From Your Grand Forks Firestone Complete Auto Care

Ready to come in to your local Firestone Complete Auto Care on 1439 S Washington St? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

1439 S Washington St
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Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #324009 Managed by Tim Vick

Unleash Your Car's Potential At Firestone Complete Auto Care

Welcome to Firestone Complete Auto Care, where we have been an industry leader in automotive service and repair since 1926. If something about your car seems off, our professional teammates can offer a 19-point inspection, at no cost to you. We'll examine tires, air filters, belts, and more. Additionally, our team believes in offering the most consistent service on the market, at affordable prices and a short waiting time. You can even buy tires online and schedule your installation when it's most convenient for you! Come in today or schedule an appointment by phone or online.

Find Great Deals On Tires For Your Car.

Learn More About Our Different Services

With 90 years of dedicated service, we've encountered nearly every automotive issue out there. Here at Firestone Complete Auto Care, we work to provide unparalleled auto repair and maintenance. Any services or repairs include our Fixed Right Guarantee, which means the service or repair is fixed correctly the first time. If not, we will re-perform the service with no additional charge. We know there's never a good time to get your car fixed, and that's why we constantly strive to make the process as painless as possible.

Customer Reviews

(4.6 of 5) - 45 Reviews
5/ 5stars
by  
on January 30, 2019
Greyson, who manages the front desk, is working everyday. He remembers you and makes you feel welcomed. The technician who worked on my vehicle involved and updated me on all my options. Love their hours!
5/ 5stars
by  
on January 6, 2019
Fast dependable service
Responded on February 7, 2019
Terry, thanks for the great review. It was a pleasure serving you as a Firestone customer. ^Jennifer
Firestone Complete Auto Care - Grand Forks Management
5/ 5stars
by  
on December 30, 2018
Excellent store and service!
5/ 5stars
by  
on December 1, 2018
Work always completed on time
5/ 5stars
by  
on June 23, 2018
In and out in just a few hours. Fast, courteous service.
1/ 5stars
by  
on January 29, 2018
Went in for leak in the power steering. Recommended and replaced complete power steering system, over 900 dollars and problem still exists. Had done something like this before with another vehicle of mine. Gave the another chance. Don't think I'll make that mistake again
5/ 5stars
by  
on December 6, 2017
I would like to thank the wonderful full service staff at this Firestone store. I have been taking my vehicles here for many years because I know that I can put my trust in the service that I and my vehicle always receive. From the Manager an right down to the mechanics every detail is taken care of no matter how large or small a repair. They always make you feel comfortable and explain in detail the service you received. Customers are thier priority in this store and they remember you by name. Love these guys and the care they put into my vehicle
5/ 5stars
by  
on November 3, 2017
Would like to thank Firestone Grand Forks for an easy and quick car repair experience. The staff was friendly and helpful and the repair was done quickly and well. We will be using Firestone in the future for our car repair needs.
5/ 5stars
by  
on October 27, 2017
This store, by far, has made me feel so happy with the service. Greyson and Tim explained everything that needed to be done and what they recommend in the future. They have made a lifetime customer here!
5/ 5stars
by  
on August 25, 2017
It was fantastic people and service shops are always a pleasure to work with on this side of ND.. 1 of the reason I so enjoy living in this state
5/ 5stars
by  
on June 6, 2017
Grayson was extremely helpful.
5/ 5stars
by  
on May 15, 2017
Danny was my service tech today. He kept me informed as to was was going on with my vehicle. There was a part found during my alignment that had rusted out . He let me know about it right away and found a cost effective replacement part. Saving me time and money. I will keep going back to MY Firestone of Grand Forks because of wonderful service techs like Danny and Greyson. And the wonderful store manager Tim.
5/ 5stars
on March 26, 2017
5/ 5stars
by  
on March 12, 2017
I have transitioned my primary auto-care professionals to Firestone Complete Auto care; comparatively, my experiences there are always pleasant, welcoming, and informative. They never take long to complete the task I pay them to. They also provide excellent service and professional advice on maintenance/repairs. 10/10 would visit again.
5/ 5stars
by  
on February 6, 2017
TIM VICK, Runs an excellent store. Always a good experience. Store is clean and coffee is hot.
5/ 5stars
by  
on December 26, 2016
Love that every time I have car problems or go in for regular maintenance they are so friendly and always make time for me. They still give that "Small town customer service" that everyone loves. THANK YOU to the whole firestone crew!
5/ 5stars
by  
on December 8, 2016
As with a visit previous to purchase new tires for my SUV I was pleased with the service and treated great. I had my 4WD fixed and was advised the whole way through. The service managers and tech who did the work were friendly and did a good job. Will go back for more when needed. 5 star service. Mike K, GF,ND
5/ 5stars
by  
on November 22, 2016
They were quick and very polite. They did a great job!
5/ 5stars
by  
on October 25, 2016
Excellent job and customer service from Service Advisor Greyson
4/ 5stars
by  
on September 3, 2016
Great!
4/ 5stars
by  
on September 3, 2016
Purchased new tires , service adviser recommended an alignment. That was a smart move, because my alignment was off!
5/ 5stars
by  
on May 18, 2016
While having 2 of my co-workers on-the-clock mowing 2 different client's houses, I had to replace a flat front right tire on a 20 ft unenclosed lawn equipment trailer. Firestone Grand Forks had an inexpensive new tire in stock and was able to put it on immediately. I was able to get back to my crew right away w/ no time wasted. Thank you Firestone for coming through for us! Sincerely, Justin W. (Crew Lead) Lawn King - Grand Forks, ND
2/ 5stars
on March 28, 2016
Customer service needs improvement shouldn't ridicule customers for not buying tires from your shop they should perform there work to best of their abilities and keep comments to them selves while our vehicle was in for alignment there were several customers in complaining of poor work so it's questionable that our alignment was done well
5/ 5stars
by  
on December 9, 2015
They were very helpful and informative on the phone when I called before my visit. I was greeted warmly when I arrived and was tended to immediately. The service to my vehicle was done quickly and efficiently without extra expense.
5/ 5stars
by  
on November 28, 2015
These guys have been so awesome in getting me back on the road. Scott was great at explaining what was wrong with my truck
5/ 5stars
by  
on November 23, 2015
I took my car in for a transmission fluid change, which were I back home in Canada would have been done by a family member who has a shop, with a little help from myself. They had my car in fairly quick after I came in for my appointment, and it took about the same amount of time that I figured it would. For anyone who wishes to wait at the Firestone location, they have beverages available, a comfortable waiting lobby, and a television to keep you occupied. For those like me who prefer to entertain themselves on a device, they also provide free WiFi for customers to use while there. It's been a week now, and there have been no complications from the fluid change. The staff are friendly and great to deal with -- would definitely recommend this location to anyone.
5/ 5stars
by  
on November 21, 2015
Can't say enough about our Grand Forks Firestone under the management of Tim! Great service from him, Scott & everyone that works there! They know their business, are honest, dedicated, and true professionals always helping however they can! We wouldn't go any other place because of the service we receive which is exemplary and always so considerate of our own timelines! Great job to everyone!
5/ 5stars
by  
on November 20, 2015
Highly recommend - Honest folks, go extra mile to help you out.
5/ 5stars
by  
on November 13, 2015
I always have my car repaired at Firestone. They are the best in town for all your car repairs.
5/ 5stars
by  
on November 3, 2015
I am from the Twin Cities and when visiting my daughter for the weekend realized a wheel bearing was out in my truck. I was glad to find a place that was open and had time available to work on my truck on a Saturday! Tim was able to get my truck on the rack and diagnosed within an hour! Tim was a great help to me and my family!! Thank you Tim Vick!!
5/ 5stars
by  
on October 19, 2015
Always have a good experience and top notch service since Tim has returned to the Grand Forks Firestone.
5/ 5stars
by  
on September 5, 2015
The service was very friendly and efficient. Location was convenient.
2/ 5stars
by  
on July 26, 2015
I was originally very happy with the service I received, with the exception of one worker. A younger kid who really had no idea what he was doing and had no clue as to how to help me. I in turn received help from Sam and one other guy and was excited with the exceptional service. I had two rear tires changed as well as a switch out with my spare, which sits on the back of my vehicle. It wasn't until a few days later though, when I was driving down Demers that my hard spare cover flew off and was lost. Clearly when putting it back on, they did it incorrectly, and now I have no cover over my spare. Service is good if you get the right person, but now I'm out a few hundred dollars because someone didn't know how to put a spare cover back on.
4/ 5stars
by  
on June 25, 2015
I needed new tires and alignment and I set it up online...just to verify everything went through I stopped in and the sales men noticed that the tires I chose were not on hand but made sure he would have them by my service date. Once in there the tech noticed my rear shoes were wore out and they replaced them for me and in no time I had my truck back. I am very satisfied with all that was done and will return with anymore tire and alignment services.
4/ 5stars
by  
on June 22, 2015
I would have given 5 stars. they were terrific overall. they had ordered shocks and suspensions for me before hand knowing that they didn't have it in stock. I told them what kind of car I had and parts were ordered. unfortunately when they tried to remove my rear shocks, my bushing were stuck and they weren't going to be able to reuse them. which happens when you have car repairs. other things come up. so they were going to reorder the part to arrive on Thursday and they ordered the wrong part. but I had asked nicely if they could overnight the part so it could arrive on Friday, since I was making a special trip down to pick up my vehicle over the weekend.
5/ 5stars
by  
on May 9, 2015
I'm very happy with the service I get each time . If you want " GREAT" service ,than these are the " GUYS" you want. Save money with great service. Tony Mota, Jr
5/ 5stars
by  
on May 8, 2015
Always a great price and in a timely manner, friendly people too!
5/ 5stars
by  
on April 21, 2015
They where honest supper helpful fed us sloppy Joes drove us to the airport to get our rental car called when the truck was done and let me store my 20' trailer and bobcat on the lot while they fixed my truck AAA+++ Good folks Thank you Firestone of Grand Forks ND
5/ 5stars
by  
on April 17, 2015
I went to a dealership and was given the runaround. The people at Firestone were knowledgeable and helpful and got the job done right.
5/ 5stars
by  
on February 27, 2015
I needed a Tire Repair. I hate being a female walking into a shop full of guys; but, my experience at FireStone was great. The guys listened to my concerns and genuinely checked out my vehicle. They patched up my tire for much cheaper than my quoted cost from other places and the service was fast and guaranteed. In, Out, & Painless! Thank you FireStone!!
5/ 5stars
by  
on February 2, 2015
the service manager, Scott kept me informed of everything that was going on and explained the whole procedure.
5/ 5stars
by  
on February 1, 2015
I took my Jeep in to them a few times and each time they found the problem and corrected it pronto. I'm very pleased with the service I got and their know-how was top notch.
4/ 5stars
by  
on January 25, 2015
Employyee Business Tip: Cheaper service could be a good way to attract more customers! !
4/ 5stars
by  
on January 24, 2015
Being a college student I don't have a ton of money. I feel like they are very helpful and don't waste my time or money. They always find me a deal which I greatly appreciate.
5/ 5stars
by  
on January 23, 2015
Tim and the crew treat me as if I were family or a close friend from the greeting when I call or walk in to the goodbye when I pay the bill and leave. I stumbled across them one day when the dealership could not address my problems in a timely manner and until that time I never strayed from the dealership. I was treated so well and fairly I have never ventured back to the dealership other than to check the new models. I have referred Tim and company to a number of friends and associates. I hope that the trend that they have set in customer service continues and influences other service centers.

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