Car Tires And Services At 1401 Ward Blvd: Firestone Complete Auto Care In Wilson

Ready to come in to your local Firestone Complete Auto Care on 1401 Ward Blvd? Get information like address, store hours, directions, and services below.

Firestone Complete Auto Care

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Sun8a-5p
Mon7a-7p
Tue7a-7p
Wed7a-7p
Thu7a-7p
Fri7a-7p
Sat7a-6p
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Store #3077 Managed by Reginald Reid

Professional Auto Repair From Firestone Complete Auto Care

At Firestone Complete Auto Care, we have been providing quality automotive service since 1926. If you think your car could have a problem, our professional teammates can offer a 19-point inspection, at no cost to you. We'll check fluid levels, headlights, the battery, and more. Plus, we're dedicated to providing the best auto repair possible all at great prices and a quick wait time. And guess what! You can even buy tires online and have them conveniently delivered to your local store. Stop by today or book your appointment online or by phone.

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Discover Our Range of Auto Repair Services

With 90 years in the car care service industry, we've seen nearly every problem your car or truck could have. Here at Firestone Complete Auto Care, we strive to provide exceptional car repair service. Our services are backed by our Fixed Right Guarantee, which means the service or repair is done right the first time. If it's not, we'll re-perform it at no cost to you. We know that finding time to fix your car is difficult, and that's why we constantly strive to make the process as seamless as possible.

Customer Reviews

(4.7 of 5) - 46 Reviews
5/ 5stars
by  
on February 20, 2019
Keith was Amazing! Both Gentlemen working had Great Customer Service and were Very helpful to ALL customers on the phone and in person. They were extremely busy at the time too!
5/ 5stars
by  
on January 19, 2019
Great staff. They call you and talk to you before they work on your vehicle. Does the work in a timely manner. I will recommend to all family and friends. THANK YOU, WILSON'S FIRESTONE SERVICE CENTER.
4/ 5stars
by  
on November 22, 2018
Fair price... honest people
5/ 5stars
by  
on July 25, 2018
5/ 5stars
by  
on May 23, 2018
I went in for brakes on the back of my Toyota 4 runner. I expected to have to wait hours but it was ready in under an hour! I was very pleased!
5/ 5stars
by  
on March 14, 2018
Staff very professional and easy to consult with
5/ 5stars
by  
on March 10, 2018
My husband and I went by yesterday and bought new tires, had our oil changed and had a tire alignment done. EVERYONE was so nice and informative. Thank you all for my nice quiet peaceful ride, no more roaring. ??
3/ 5stars
by  
on February 5, 2018
Took New car to get oil change and get new tires and tech messed up three of my rims.
5/ 5stars
by  
on February 3, 2018
I appreciate the level of customer service at this facility. I was treated with kindness and my needs were handled immediately.
5/ 5stars
on November 6, 2017
Great experens
4/ 5stars
by  
on October 6, 2017
5/ 5stars
by  
on September 2, 2017
It was excellent
5/ 5stars
by  
on August 6, 2017
Great service and friendly people
5/ 5stars
by  
on April 18, 2017
5/ 5stars
by  
on March 17, 2017
The staff here is so awesome! Keith is the nicest mechanic in the world. I usually feel intimidated, and look forward to being overcharged because I am a woman who knows nothing about cars. You don't experience that with them, and I appreciate that so much!!
1/ 5stars
by  
on February 27, 2017
Took Altima 2010 in because balance weight had come off tire. Decided to ask for balance and alignment for all tires. Got car back. Still shakes when driving, steering wheel moves back and forth, was not doing that before. Car pulls to the right, was not doing that before either. Called store, associate said needed to check tires, maybe broken belt. A person can see if belt broken, had that happen before, know what to look for. Shouldn't that have been looked for when on rack? You checked the filter and other stuff so you could suggest it be worked on. I was willing to pay more ($150.00) at Firestone store because I felt because of the price and reputation, service work would be done correctly first time. Didn't want the hassle of having to bring car back in. Now I have to bring it back. I have to figure out how to get my son to school, car to Firestone store, me to work and my husband will be late for work. Exactly why I paid more to AVOID this hassle. Thanks Firestone. Because of the second visit I believe all costs should be reimbursed. My father worked at Firestone for 35 years. A procedure as simple as this...just embarrassing for this location.
4/ 5stars
by  
on September 7, 2016
Great experience with staff. Vehicle repaired quickly. Satisfied with workmanship.
5/ 5stars
by  
on July 26, 2016
I am always impressed with the honesty and quality service. I would rather take all of my vehicles to this Firestone service center than go anywhere else. On this occasion, they diagnosed my problem, found the part and installed it on a Sunday. I could not believe they could do all of this on a Sunday. The Ford dealership could NOT do this.
5/ 5stars
by  
on July 23, 2016
Great
5/ 5stars
by  
on December 19, 2015
Had oil change and tire alignment. Very quick service.
5/ 5stars
by  
on November 16, 2015
Been using them for years and respect their expertise and willingness to work with me when my need is a bit out of the ordinary.
4/ 5stars
by  
on November 11, 2015
I use the oil change coupons every oil change... That makes firestone more affordable than other competitors and their service is awesome...
5/ 5stars
by  
on November 7, 2015
I use Firestone all the time got me in and out fast....
5/ 5stars
by  
on October 30, 2015
I must just say, this store is Extraordinary, I go to a lot of businesses for different things but, here I feel like family and very welcomed. I appreciate all the guys and girl here, they keep my vehicles running and if I have any questions they are always helpful in giving or finding the answers.
5/ 5stars
by  
on September 17, 2015
I had unraveled service and repairs done to my Jeep at Firestone in Wilson thanks to Bobby
5/ 5stars
by  
on September 16, 2015
I was treated with respect, really enjoyed talking to the young women that helped me. Did have a little miscommunication about the buy 3 get one free. I was looking for 2 but if the price was right I would have brought the 4. I have been going to this store for 27 years. It has always been a friendly place to get tires.
5/ 5stars
by  
on August 13, 2015
This group at the Wilson location is the best! They know what they are doing and have a great and helpful attitude. Nobody enjoys spending money on repairing the car, but Keith and Bobby will advise you on the best way to do it right!
5/ 5stars
by  
on July 7, 2015
Just got 2 new tours on front of my truck & she running like a champ
5/ 5stars
by  
on May 30, 2015
I used them a week ago while I was out of town and they catered to my needs.
5/ 5stars
by  
on May 23, 2015
quick easy friendly clean can't say enough will continue to go back for my automotive needs...
5/ 5stars
by  
on May 15, 2015
Based on the quality of work, they are our Family store for our vehicles.
4/ 5stars
by  
on May 7, 2015
The service was done in a timely manner.was called when my car was ready
5/ 5stars
by  
on May 6, 2015
My experience at Firestone was exactly as I expected. I was served in a professional, courteous manner. I always feel that I get excellent service there.
5/ 5stars
by  
on April 21, 2015
Quick service. But I had to take car Because,sum how they replaced the wrong tire. And my son woke up tothe same tire being flat again but after I contact ed them a second time correct tire was replaced.
5/ 5stars
by  
on April 20, 2015
I had to purchase four tires unfortunately, but I'm glad my research took me to the firestone location on Ward in Wilson, NC. They were excellent, great work and great follow up. They stayed in touch with me on the progress.
5/ 5stars
by  
on April 17, 2015
Last week I had a nail in my tire and I was in and out in no time.
5/ 5stars
by  
on February 6, 2015
Hi, I have been a Firestone customer for 20 plus years. This has been the best as for customer service. I will keep coming to the Wilson Firestone until I find something better, which beats all the Firestone stores I have had service with. Its team is above reproach. Thank You!!
5/ 5stars
by  
on February 2, 2015
Thanks Firestone in Wilson for always being there for us. Even with no notice, I can always walk in and have my car taken care of. Whether it is a tire repair, oil change, new tires, or maintenance; the sales team is always professional and really care. It's great to work with a company where we all know each other by first names.
5/ 5stars
by  
on February 2, 2015
In May of 2014, I used Firestone Complete Auto Care to buy new tires for my car. After doing some price comparisons, they gave me the best price for a new set of tires. I also like the fact that when it is time for my tire rotation, that service to my car is free and they also checked my wheel alignment for free. You can't ask for better service and did I mention, the customer service is out of this world. I hope when I get my next set of tires, that they will again beat the competition with the price. Again, thank you for your great service to my car.
4/ 5stars
by  
on January 31, 2015
I am a repeat customer many times over. Started with oil change service because of convenient location and hours. Granted I don't know much about cars but every time I go for whatever fix or maintenance, I get the service that I need and never feel like they're trying to push unnecessary additional services. They're always friendly and courteous and explain everything.
5/ 5stars
by  
on January 24, 2015
Seem knowledgeable and fair. Always explain what I need done and get my approval prior if a problem is found.
5/ 5stars
by  
on January 23, 2015
My wife and I have used Firestone Complete Auto Care for all the cars we have owned for over ten years. For each car we have owned, they provide excellent service and timely reminders of appropriate service that will help us get the best lifetime and service from the car. I would recommend Firestone to anyone.
2/ 5stars
by  
on January 23, 2015
Had a 9 A.M. appointment for oil change , tire rotation, alignment ( lifetime package) 3.5 hrs and stI'll not done. The work is good , but the service is S L O W ! TIME IS MONEY ! Someone needs to get the shop in order , they jump from car to car, has gotten worse since Charlie Murphy left. The work is good , they know their stuff , just need faster service!
5/ 5stars
by  
on January 23, 2015
Anytime I need anything done I now goto Firestone. Keith at the front is very knowledgeable and helpful. He goes the extra mile to be sure thinnfs are done right! He is also very professional and always speaks nicely to me and other customers!
5/ 5stars
by  
on January 23, 2015
I had them for many years. I am thankful for Firestone. Thankful for great waiting room where I can work on my Bible Study Homework as you can see in the picture. That is a perfect little desk for me to work on my Bible Study Homework. Thankful for them to explain what need to be done and special rate going on.
5/ 5stars
by  
on January 22, 2015
Received very good service. Polite people. I will make firestone my permanent service center.

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